Ricoh B051 Service Manual page 1005

Tech Service Bulletin No. B051/B052 – 021 REISSUE
TSC is providing a replacement Black Development Unit for B051/B052 copiers that exhibit the defined
symptom. The replacement Development Unit shipments are contingent upon proper submittal of the items
listed below.
1. Replacement Development Unit will ship from TSC by UPS Ground only.
2. Development Unit is replacement inventory after proof of failure.
NOTE: Fax copy samples are not appropriate for evaluation, only HARD COPIES WILL BE ACCEPTED.
NOTE: DO NOT RETURN THE DEVELOPMENT UNITS WITH THE PAPER WORK. THIS WILL COST
YOU MORE IN SHIPPING, DELAY CREDITS AND POSSIBLE YOU CAN BE DENIED A REPLACEMENT
UNIT BECAUSE THE PAPERWORK WAS DAMAGED.
Check List (please be sure that all items are included with this Form):
SMC Report (SP5-990-001)
2 printed Test Pattern SP 5-955-001 # 16 (sample indicating the symptom denoting paper
direction and lead edge.)
Counter Printout (User Tools, Counter/Counter /Print Counter List/Start)
DEALER NAME:
ADDRESS:
CITY:
ATTN:
PHONE #:
DEALER ACCOUNT NUMBER:
DO NOT RETURN DEVELOPMENT UNIT
CÓPIA NÃO CONTROLADA
B051/B052 Development Unit Form
Ricoh Corporation
19C Chapin Road
P.O. Box 2008
Pine Brook, NJ 07058-2008
Attn: OPSD Box 32/ TSB B051/B052 – 021
CÓPIA NÃO CONTROLADA
Mail to:
STATE:
FAX #:
ZIP CODE:
TECH ID #
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