Printronix T5000 User Manual page 264

Chapter 5
Solving Other Printer Problems
Table 15. LCD Message Troubleshooting (continued)
Displayed Message
PRINTER HOT
See Manual
PRINTER UNDER
REMOTE CONTROL
PWR SUPPLY HOT
See Manual
RBN TAKEUP FULL
Remove Used Rbn
Remove Label
RESETTING
PLEASE WAIT
RESTORING
BOOT CODE
RIBBON BROKEN
Reload Ribbon
264
Can User
Explanation
Correct?
Yes/No The printer has detected
higher than usual
temperatures on the
controller PCBA.
Yes Indicates that remote
management software has
control of the printer.
Yes Power supply is hot.
Yes The ribbon takeup spool is
full.
Yes 1. This is the normal
message when Peel-off or
Tear-off has been
selected for Media
Handling.
Label detected at front of
the printer by the Label
Taken Sensor.
2. The incorrect Media
Handling method is
selected.
Yes Printer finished loading the
program into flash memory
and is automatically resetting
itself.
Yes Normal download
initialization message.
Yes Ribbon is broken between
the ribbon take up spindle
and the printhead.
Solution
1. Determine that the fan is operating
and that all air vents are
unobstructed.
2. Power off the printer for 15
seconds, then power the printer
back on.
3. Move the printer to a cooler
location.
4. If the problem persists after moving
the printer to a cooler location,
contact your authorized customer
service representative.
Press any key on the printer.
1. Determine that the fan is operating
and that all air vents are
unobstructed.
2. Move the printer to a cooler area.
3. If the problem persists, contact your
authorized customer service
representative.
1. Empty the takeup spool.
2. If the takeup spool is not full, try
re-threading the ribbon.
3. Disable Rbn Takeup Full in the
MEDIA CONTROL menu.
1. Remove the label from the front of
the printer to allow the next label to
print.
2. Change the Media Handling
selection in the MEDIA CONTROL
menu to the correct option. Select
Tear-Off Strip or Continuous to
prevent the printer from stopping for
label removal after each label is
printed.
No action required.
No action required.
Reattach ribbon.