Printronix SL5000 User Manual
Printronix SL5000 User Manual

Printronix SL5000 User Manual

Rfid smart label and thermal printers
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User's Manual
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r
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SL5000
and T5000
RFID Smart Label and Thermal Printers

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Summary of Contents for Printronix SL5000

  • Page 1 User’s Manual SL5000 and T5000 RFID Smart Label and Thermal Printers...
  • Page 3: Software License Agreement

    You accept the terms of this Agreement by your initial use of your printer. 1. Object Code License Printronix grants you a nonexclusive license to use the Printronix Software, the eCos Software and all other embedded software (collectively, the “Embedded Software” or the “Software”) only in conjunction with the printer.
  • Page 4 You agree that this Agreement provides you no more rights with regards to warranty, support, indemnity or liability terms with respect to Red Hat, Inc., Printronix Inc, or any contributor to the Embedded Software than that provided by the Red Hat eCos Public License v.1.1 or any express warranty that may be made by Printronix, Inc.
  • Page 5: Limited Software Product Warranty

    Limited Software Product Warranty Printronix, Inc. warrants that for ninety (90) days after delivery, the Software will perform in accordance with specifications published by Printronix, Inc. Printronix, Inc. does not warrant that the Software is free from all bugs, errors and omissions. Remedy Your exclusive remedy and the sole liability of Printronix, Inc.
  • Page 6 LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 3. Printronix, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product or any other performance under this Agreement.
  • Page 7: Communication Notices

    Operating Frequency:869.525 (AWID 869) or 902 to 928 MHz (AWID 915) Typical RF Power: 25 to 100 milliwatts (SL5x04 MP) or 25 to 205 milliwatts (SL5x04 C1) Maximum RF Power: 1 Watt under abnormal conditions Printronix SL5000 and T5000 Tested To Comply With FCC Standards...
  • Page 8 (e.i.r.p.) is not more than that permitted for successful communication. CE Notice (European Union) Marking by the CE symbol indicates compliance of this Printronix system to the EMC Directive and the Low Voltage Directive of the European Union. Such marking is indicative that this Printronix system meets the following technical standards: •...
  • Page 9: Important Warranty Information

    IMPORTANT WARRANTY INFORMATION PRINTER WARRANTY Printronix® warrants to the purchaser that under normal use and service, this printer (excluding the thermal printhead) purchased hereunder shall be free from defects in material and workmanship for a period of one year from the date of shipment from Printronix.
  • Page 10: Lithium Battery

    Printronix makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material.
  • Page 11: Trademark Acknowledgements

    Trademark Acknowledgements Printronix, IGP, Auto Label Mapping, LinePrinter Plus, PGL, and PrintNet are registered trademarks of Printronix, Inc. ThermaLine, T5000 , and SL5000 is a trademark of Printronix. HP is a registered trademark of Hewlett-Packard Company. Code V is a trademark of QMS, Inc.
  • Page 13: Table Of Contents

    1 Introduction ............19 Printronix Customer Support Center............ 19 Printronix Supplies Department............. 19 Corporate Offices ................20 Training Available On Printronix Products ........... 20 Warnings And Special Information ............21 Manual Conventions ................21 The SL5000r/T5000r Series RFID/Label Printer........22 Standard Features ................
  • Page 14 Table of Contents Printing Adjustments................64 Printhead Pressure Adjustment ............ 64 Printhead Pressure Block Adjustments ......... 65 Positioning The Media Sensors ............ 66 Sensing Different Media Types ............. 71 Running Auto Calibrate ..............72 Running Media Profile..............74 Running Manual Calibrate............. 79 Cleaning....................
  • Page 15 Table of Contents SPC COAX SETUP ................169 SPC TWINAX SETUP ............... 170 IPDS SETUP ..................171 TN3270 SETUP ................. 175 TN5250 SETUP ................. 177 IGP/PGL SETUP ................179 IGP/VGL SETUP ................181 P-SERIES SETUP ................183 P-SER XQ SETUP................185 SERIAL MATRIX SETUP ..............
  • Page 16 Downloading Software If Flash Contains Only Boot Or Corrupt Code ....................287 Using TrueType Fonts ............... 288 Downloading TrueType Fonts............288 Printronix Windows Driver ............289 PGL Emulation (Online) .............. 289 Download Mode ................290 PTX_SETUP ................292 Labeling Applications ..............292 Select And Print Downloaded TrueType Fonts........
  • Page 17 B Printer Options ..........353 Hardware Options................353 Interface Options ................. 354 Supplies And Accessories ..............355 Genuine Printronix Thermal Transfer Ribbons......356 Genuine Printronix Media............357 Accessories ................. 359 C ASCII Control Codes......... 361 D Media Cutter Installation ........363 Prepare The Printer ................
  • Page 18 Table of Contents E Media Cutter Tray Installation ......367 Assembling The Media Cutter Tray ........... 367 Installing The Media Cutter Tray............368 F Glossary ............371...
  • Page 19: Introduction

    Europe, Middle East, and Africa (31) 24 6489 311 Asia Pacific (65) 6548 4114 http://www.printronix.com/support.aspx Printronix Supplies Department Contact the Printronix Supplies Department for genuine Printronix supplies. Americas (800) 733-1900 Europe, Middle East, and Africa (33) 1 46 25 1900 Asia Pacific...
  • Page 20: Corporate Offices

    Visit the Printronix web site at www.printronix.com Training Available On Printronix Products Printronix offers Product Maintenance Training Classes designed to enhance the knowledge of your service personnel. Led by Printronix’ staff of highly trained, experienced instructors, these structured classes include: •...
  • Page 21: Warnings And Special Information

    Warnings And Special Information For your safety and to protect valuable equipment, read and comply with all information highlighted under special headings: WARNING Conditions that could harm you and damage the equipment. WARNING Achten Sie auf folgendes, um keine Personen in Gefahr zu bringen bzw. das Gerät zu beschädigen.
  • Page 22: The Sl5000R/T5000R Series Rfid/Label Printer

    Chapter The SL5000r/T5000r Series RFID/Label Printer The SL5000r/T5000r Series RFID/Label Printer NOTE: As used in this manual, the terms “T5000r” and “printer” refer to all models within the series. “SL” refers to all SmartLine RFID models. The T5000r series consists of a family of high quality, direct thermal and thermal transfer printers specifically designed for printing labels and tags from ®...
  • Page 23: Standard Features

    Standard Features Standard Features • Emulations: ® • Printronix LinePrinter Plus (LP+). Provides direct compatibility with Printronix P-Series printers, Epson FX-1050, Proprinter IIIXL, and Serial Matrix Printers. ® ® • Printronix IGP /PGL . Provides printer system commands for text, barcodes, graphics, lines, and boxes.
  • Page 24: Optional Features

    The SL5000r/T5000r Series RFID/Label Printer ® • Auto Label Mapping : For compatibility with programs written for Printronix line matrix printers. • Ventless System: For operation in environments with airborne particulate matter without compromising performance. Optional Features Ask your authorized representative about the following enhancement options: •...
  • Page 25: Thermal Printer Technology

    The Printing Process • Online Barcode Validator: Analyzes each bar code to ensure it meets stringent scanning standards. This inspection validates the symbology specifications of both linear and PDF417 bar code images. Bad bar code labels are cancelled and good replacement labels are printed automatically.
  • Page 26: Dynamic Print Control

    Most of these media options can be die-cut for easy label applications. The wide selection of media sizes and face stocks have been tested with Printronix ribbons for print quality and usage. Consult your Genuine Printronix Supplies Catalog, call the Printronix Customer Solutions Center at (714) 368-2686, or access the Printronix web page at www.printronix.com.
  • Page 27: Setting Up The Printer

    Unpacking The Printer Setting Up The Printer Unpacking The Printer The printer is shipped in a carton and protective bag. The top lid of the carton has instructions for removing the internal packing material. Keep all packing material in case repacking is required. CAUTION Avoid touching the electrical connectors to prevent electrostatic discharge damage while setting up the printer.
  • Page 28 Chapter Setting Up The Printer Foam 4. Remove the foam pad between the pivoting deck and the frame. Pivoting Deck Platen Deck Lock Lever Printhead Foam Pad 5. Open the pivoting deck by rotating the blue deck lock lever fully clockwise.
  • Page 29: Installation

    Installation Installation The following sections will guide you through the printer installation process. 1. Place the printer on a flat level surface that allows easy access to all sides of the printer. CAUTION Never operate the printer while it is resting on its side or upside down. 2.
  • Page 30 Chapter Setting Up The Printer 5. Attach Interface: a. Parallel Interface Attach a suitable parallel printer cable from the computer to the Centronics/IEEE 1284 interface connector at the back of the printer. Snap the bail locks to the Centronics connector to secure the interface cable to the printer.
  • Page 31 Installation NOTE: The software turns on the amber status LED at power-up. If a hardware problem is detected at power-up the amber LED will blink continuously. The hardware turns on the green LED at power-up. If a problem is detected with the software stored in the printer’s flash memory both the amber and green LEDs will alternately blink continuously.
  • Page 32 Chapter Setting Up The Printer If your printer is equipped with the optional Wireless and Optional GPIO it will appear as illustrated below. Wireless And GPIO Interface Panel Wireless Antenna Wireless Interface GPIO Connection c. Coax Connection Attach a suitable coaxial cable from the computer to the coax connector located in the I/O plate in the back of the printer.
  • Page 33: Operation

    Operation Controls And Indicators Power Switch The power switch is located on the bottom back panel of the printer. To apply power, place the switch in the | (ON) position. When you first power on the printer, a series of initialization messages will appear on the Liquid Crystal Display (LCD) on the control panel.
  • Page 34 Chapter Controls And Indicators Status and Display Indicators...
  • Page 35 Control Panel Control Panel Keys...
  • Page 36 Chapter Controls And Indicators Control Panel Keys (cont.)
  • Page 37: Powering On The Printer

    Powering On The Printer Powering On The Printer When you power on the printer, it executes a self-test. During the self-test, the LCD momentarily displays the DPI resolution (203 or 300 DPI) of the installed printhead. The default power-on state is online. Once the printer has successfully initialized, the ONLINE status indicator light illuminates, and the LCD indicates the communication interface selected and the type of emulation installed.
  • Page 38: Loading Media And Ribbon

    Chapter Loading Media And Ribbon • Peel-Off. When the optional internal rewinder is installed, the printer prints and peels die-cut labels from the liner without user assistance. The label liner is wound on the rewinder. The printer waits for you to take away the label before printing the next one (on-demand printing).
  • Page 39: Loading Roll Media

    Loading Roll Media Loading Roll Media Media Cover Media Hanger Media Hanger Guide Pivoting Deck Media Width Guide Media Damper Deck Lock Lever 1. Open the media cover. 2. Slide the blue media hanger guide outward to the end of the media hanger, and flip it up horizontally.
  • Page 40 Chapter Loading Media And Ribbon Media Roll Media Hanger Media Hanger Guide 5. Slide a roll of media onto and towards the back of the media hanger. The media feeds from the top of the roll and towards the front of the printer. 6.
  • Page 41 Loading Roll Media Media and Ribbon Loading Instruction Media Printhead Media Damper Platen (Rubber Drive Roller) 7. Thread the media under the media damper and then between the platen (rubber drive roller) and the printhead. You can also refer to the arrows on the printer frame or to the label inside the media cover for media loading instructions.
  • Page 42 Chapter Loading Media And Ribbon Lower Media Sensor Media Guard Fixed Guide Media Width Guide Media Sensor Handle Media Damper 8. Verify that the left (inside) edge of the media is against the fixed guide on the bottom of the media damper. 9.
  • Page 43 Loading Roll Media Upper Sensor Visible Red Beam Lower Sensor Upper Sensor Handle Media Guard Opening 11. Slide the upper sensor directly over the lower sensor. Media (left edge) Guide Notch 12. Align the left (inside) edge of the media with the guide notch located on the front edge of the tear bar.
  • Page 44 Chapter Loading Media And Ribbon Pivoting Deck Deck Lock Lever 13. Close the pivoting deck and rotate the deck lock lever fully counterclockwise. This locks the pivoting deck and printhead assembly into the printing position. IMPORTANT Ensure the pivoting deck is down and locked before attempting to advance media or print.
  • Page 45 Loading Roll Media For direct thermal operation (no ribbon required): • If you have not run an Auto Calibrate, do so now. See “Running Auto Calibrate” on page 72. • If you have already run an Auto Calibrate, complete the following steps: a.
  • Page 46: Loading Fanfold Media

    Chapter Loading Media And Ribbon Loading Fanfold Media Fanfold Media Cover Tension Fanfold Media Media Hanger Pivoting Guide Deck Media Hanger Bottom Panel Opening Deck Lock Lever 1. Open the media cover. 2. Slide the media hanger guide outward to the end of the media hanger and rotate it upward to a horizontal position to remove any roll media.
  • Page 47 Loading Fanfold Media Media Sensor Media Guard Fixed Guide Media Width Guide Media Sensor Handle Media Damper 8. Slide the media width guide outward to the end of the media damper. 9. Thread the media under the media damper and then between the platen (rubber drive roller) and the printhead.
  • Page 48 Chapter Loading Media And Ribbon Media (left edge) Guide Notch 12. Align the left (inside) edge of the media with the guide notch located on the front edge of the tear bar.
  • Page 49 Loading Fanfold Media Pivoting Deck Deck Lock Lever 13. Close the pivoting deck and rotate the deck lock lever fully counterclockwise. This locks the pivoting deck and printhead assembly into the printing position. IMPORTANT Ensure the pivoting deck is down and locked before attempting to advance media or print.
  • Page 50 Chapter Loading Media And Ribbon For direct thermal operation (no ribbon required): • If you have not run an Auto Calibrate, do so now. See “Running Auto Calibrate” on page 72. • If you have already run an Auto Calibrate, complete the following steps: a.
  • Page 51: Loading Ribbon

    Loading Ribbon Loading Ribbon Skip this section for 4 inch DT models or when using direct thermal printing. Ribbon Take-Up Core Ribbon Take-up Spindle Pivoting Deck Ribbon Supply Spindle Ribbon Roll Deck Lock Lever 1. Install the ribbon take-up core on the ribbon take-up spindle. NOTE: The first ribbon take-up core comes with the printer.
  • Page 52 Chapter Loading Media And Ribbon Ribbon Printhead Media Rear Ribbon Guide Roller 4. Thread the end of the ribbon under the rear ribbon guide roller, then between the platen and the printhead. You can also refer to the arrows on the printer frame or to the upper-right corner of the label inside the media cover for ribbon loading instructions.
  • Page 53 Loading Ribbon Media Cover Media and Ribbon Loading Instructions Ribbon Take-up Core Ribbon Take-up Spindle IMPORTANT Do not attach the ribbon to the ribbon take-up spindle without a fiberboard take-up core installed. 5. Attach the ribbon to the ribbon take-up core on the ribbon take-up spindle using the adhesive on the ribbon leader.
  • Page 54: Using The Optional Internal Rewinder

    Chapter Using The Optional Internal Rewinder 9. If you have not run an Auto Calibrate with this media and ribbon, do so now. See “Running Auto Calibrate” on page 72. 10. Press the FEED key once to verify that the media and ribbon advance. 11.
  • Page 55 Batch Rewind Mode Installing The Media Guide The media guide must be installed when using Batch Rewind mode. Front Door Media Guide Hook Groove To install the media guide: 1. Open the front door by pulling it upwards, then forward. 2.
  • Page 56: Loading Media

    Chapter Using The Optional Internal Rewinder Loading Media Rewinder Release Lever Rewinder 1. To load media, refer to “Loading Roll Media” on page 39 and complete steps 1 through 10.
  • Page 57 Batch Rewind Mode Media Media Guide Rewinder Release Lever Slot 2. Thread the media over the front of the media guide and through the opening under the front door toward the internal rewinder. IMPORTANT If you do not complete the following step, it will be extremely difficult to remove the printed labels from the rewinder.
  • Page 58 Chapter Using The Optional Internal Rewinder Media Cover Deck Lock Lever 6. Press down on both sides of the pivoting deck and rotate the deck lock lever counterclockwise against its stop to place the printhead assembly into the printing position. 7.
  • Page 59 Batch Rewind Mode Removing Printed Media from the Rewinder Release Lever Rewinder Printhead 1. Open the media cover. 2. Press the FEED key to advance the last printed label past the printhead, and tear the liner from behind the last printed label. 3.
  • Page 60: Label Peel-Off

    Chapter Using The Optional Internal Rewinder Label Peel-Off You can set up the printer to automatically peel die-cut labels off their liner (backing) and dispense them one at a time while rewinding the liner. You can install the media guide to prevent long labels from accidentally adhering to the front door assembly, but it is normally not needed when using labels less than two inches long (see “Installing The Media Guide”...
  • Page 61 Label Peel-Off Back Flange Raised Ridge Rewinder Release Lever Slot Liner IMPORTANT If you do not complete the following step, it will be difficult to remove the liner from the rewinder. 6. Turn the release lever on the rewinder counterclockwise and lock it in place.
  • Page 62 Chapter Using The Optional Internal Rewinder Media Cover Deck Lock Lever 12. Press down on both sides of the pivoting deck and rotate the deck lock lever fully counterclockwise. 13. Press the FEED key. The label advances to the peel-off position, and “Remove Label”...
  • Page 63: Removing The Media Guide

    Removing The Media Guide Removing Label Liner from the Rewinder 1. Open the media cover. 2. Open the front door. 3. Tear the liner at the tear bar. 4. Manually rewind the remaining liner onto the rewinder by turning the rewinder counterclockwise.
  • Page 64: Printing Adjustments

    Chapter Printing Adjustments Printing Adjustments Printhead Pressure Adjustment Printhead Pressure Adjustment Dial Active Pressure Setting Sometimes you will need to adjust printhead pressure because of variations in media thickness and width. The printhead pressure adjustment dial is shown above. The value shown at the bottom of the dial is the active setting. In general, adjust printhead pressure to the lowest value which produces the desired print quality.
  • Page 65: Printhead Pressure Block Adjustments

    Printhead Pressure Block Adjustments Printhead Pressure Block Adjustments Right Pressure Block Right Pressure Block Pointer Left Pressure Block Lead Screw Knob Pressure Block Adjustment Scale Left Pressure Block Handle Printhead pressure block adjustments are used to obtain a uniform print density across the width of the installed media under a variety of media and ribbon conditions.
  • Page 66: Positioning The Media Sensors

    Chapter Printing Adjustments 3. Press the ↵ key to start the Grey test pattern. The pattern will start and continue to print. 4. Press ↵ again to stop printing. 5. Check the test pattern. If necessary reposition the pressure blocks to obtain a uniform print density across the media width.
  • Page 67 Positioning The Media Sensors Sensing Media with Horizontal Black Marks (Mark) or Media with No Label Length Indicators (Disable) Visible Red Beam from Lower Sensor Lower Sensor Black Mark (underside of media) Sensor Handle Media Guard Opening Sensing Media with Horizontal Black Marks Position the lower media sensor for detecting horizontal black marks located on the underside of media, and position the upper sensor above the lower sensor to provide a consistent background.
  • Page 68 Chapter Printing Adjustments Sensing Media with Gaps, Notches, or Holes (Gap) Upper Sensor Visible Red Beam from Lower Sensor Media Guard Opening Position the lower media sensor for detecting gaps, notches, or holes in media with a white background. Place the upper sensor above the lower sensor to provide a consistent background.
  • Page 69 Positioning The Media Sensors Sensing Media with Dark Background Labels with Gaps (Advanced Gap) Upper Sensor Visible Red Beam Lower Sensor Upper Sensor Handle Media Guard Opening NOTE: Ribbon is not displayed in this illustration. The upper and lower sensors are designed to function with or without ribbon installed. The upper sensor and lower sensor are used together to detect liner gaps between die cut labels that have a black or dark background on white or clear liner.
  • Page 70 Chapter Printing Adjustments Sensing Dark Background Media with Notches or Holes (Advanced Notch) Upper Sensor Upper Sensor Handle Visible Red Beam Lower Sensor Black line on underside of media Media Guard Opening NOTE: Ribbon is not displayed in this illustration. The upper and lower sensors are designed to function with or without ribbon installed.
  • Page 71: Sensing Different Media Types

    Sensing Different Media Types Sensing Different Media Types The printer’s media sensors can detect the different types of label length indicators on a large variety of media types. This is accomplished by selecting the correct sensor option: Gap, Mark, Advanced Gap, Advanced Notch, or Disable under Gap/Mark Sensor in the CALIBRATE CTRL menu.
  • Page 72: Running Auto Calibrate

    Chapter Printing Adjustments Calibrating The Media Sensors Due to manufacturing differences in media and ribbon, the media sensors may have difficulty differentiating between the label and the liner or the label and the black mark. When this occurs, the printer may intermittently skip a label or display a fault message such as “GAP NOT DETECTED/See Manual”...
  • Page 73 Running Auto Calibrate 1. Press the PAUSE key until “OFFLINE” appears on the LCD. 2. Press ↓ and ↵ together until “ENTER SWITCH UNLOCKED” displays. 3. Press the TEST PRINT key until “Printer Tests/Auto Calibrate” displays. ↵ 4. Press . Media advances until it can accurately detect the label length indicators and then stops at the Top-of-Form position.
  • Page 74: Running Media Profile

    Chapter Printing Adjustments Running Media Profile The Media Profile printout shows the relationship of the Paper Out Threshold and the Gap/Mark Threshold values, illustrates if and when each label length indicator is detected, and shows the difference between the label length indicators and the label.
  • Page 75: Gap Sensing

    Running Media Profile Paper Out(144) Gap Mark(105) Figure 1. Media Profile Printout Gap Sensing This figure shows a Media Profile printout of a smart label where Gap/Mark Sensor is set to Gap in the CALIBRATE CTRL menu. In this example, the gap threshold value the printer selected (represented by the Gap/Mark dotted line) is too close to the amplitude of the antenna pulse.
  • Page 76 Chapter Printing Adjustments To avoid this problem, increase the Threshold Range value to 60% or 70% in the CALIBRATE CTRL menu (the default is 50%), then run an Auto Calibrate again (Cross-Ref to Auto Calibrate). NOTE: Any changes to Threshold Range will not take effect until you run an Auto Calibrate again.
  • Page 77 Running Media Profile Advanced Gap Sensing This figure shows a Media Profile printout of a smart label where Gap/Mark Sensor is set to Advanced Gap in the CALIBRATE CTRL menu. In this example, the gap threshold value the printer selected (represented by the Gap/Mark dotted line) is too close to the baseline (die cut label).
  • Page 78 Chapter Printing Adjustments To avoid this problem, increase the Threshold Range value to 60% in the CALIBRATE CTRL menu (the default is 50%), then run an Auto Calibrate again (Cross-ref to Auto Calibrate). NOTE: Any changes to Threshold Range will not take effect until you run an Auto Calibrate again.
  • Page 79: Running Manual Calibrate

    Running Manual Calibrate Running Manual Calibrate Manual Calibrate should be performed only when the values derived from Auto Calibrate fail to improve the media sensors’ ability to sense label length indicators on the installed media. You must first enable “Admin User” in the PRINTER CONTROL menu before accessing or initializing Manual Calibrate in the CALIBRATE CTRL menu.
  • Page 80: Cleaning

    Chapter Cleaning 11. Press the FEED key several times. Each time you press FEED, the media advances one label length and stops. NOTE: After a form feed, the position of the leading edge of the next label depends on the type of Media Handling mode selected under the QUICK SETUP menu.
  • Page 81: Platen Roller Cleaning

    Cleaning The Printhead, Platen Roller And Media Sensors Platen Roller Cleaning Media dust and adhesive residue on the platen roller can degrade print quality and cause voids in your label image. Clean the platen roller at the same time as the printhead. Use a small amount of isopropyl alcohol on the cloth or the cleaning pen supplied with your printer to clean the platen roller.
  • Page 82 Chapter Cleaning Printhead Pivoting Heating Deck Elements Peel/Tear Door Lower Media Sensor (visible with red LED) Printhead Cover/ Upper Media Sensor Deck Lock Lever Platen Roller Print Element Upper Sensor...
  • Page 83 Cleaning The Printhead, Platen Roller And Media Sensors 1. Rotate the deck lock lever clockwise to open the pivoting deck and remove any media and ribbon (if loaded) to gain access to the printhead assembly heating element area. 2. Gently rub the felt tip of the cleaning pen or a cotton swab with Isopropyl alcohol across the printhead heating elements (light brown area).
  • Page 84 Chapter Cleaning...
  • Page 85: Configuring The Printer

    Configuring The Printer Overview This chapter provides information about: • Setting, saving, modifying, and printing configurations • Configuration menus • Downloading emulation and operating system software Setting Printer Configuration Parameters Configuration parameters are set from the control panel or are retrieved from the printer’s memory.
  • Page 86: Selecting A Menu Option

    Chapter Overview NOTE: In menus with numeric ranges of more than 50 numbers, hold down the + or − key for more than 2 seconds to move through the range in increments of 5. To move in increments of 1 again, release your hold on the + or −...
  • Page 87: Changing Printer Settings

    Changing Printer Settings IMPORTANT This change takes effect for all subsequent data and operations for the printer as soon as the ↵ key is pressed and the asterisk (*) is displayed. The configuration change(s) stay in effect only while the printer is powered on.
  • Page 88: Saving A Configuration

    Chapter Overview or − key to scroll 3. When the desired submenu displays, press the through the values or options. 4. Press the ↵ key to select a value. An asterisk (*) displays next to the selected value or option. 5.
  • Page 89: Auto Save Configuration

    Auto Save Configuration NOTE: If the configuration number has been previously saved and Protect Configs. = Enabled under CONFIG CONTROL, the following error message displays: CONFIG. EXISTS Delete First If the above occurs, see “Modifying A Saved Configuration” on page 91, step 4.
  • Page 90: Specifying A Power-Up Configuration

    Chapter Overview Specifying A Power-Up Configuration You can specify any one of the nine configurations (1-8 or Factory) as the power-up configuration: 1. Press the key until the following message displays: MENU MODE CONFIG. CONTROL 2. Press the ↓ key until the following message displays: Power-Up Config.
  • Page 91: Modifying A Saved Configuration

    Modifying A Saved Configuration Modifying A Saved Configuration You can change a saved configuration by rewriting over it. For example, you can modify Config. 1, shown below. Suppose you want to keep all the settings but you want to select the parallel Centronics interface instead of the IEEE 1284 interface.
  • Page 92 Chapter Overview 4. Before saving the modified configuration, you must delete the original configuration if the Protect Configs. option is enabled. a. Press the ↑ or ↓ key until the following message displays: Delete Config. or − key to cycle through the options (1-8). When the b.
  • Page 93: Printing A Configuration

    Printing A Configuration Printing A Configuration We recommend that you print and store your configurations for future reference. The printout provides a list of the parameters that were set when you configured the printer. To print a configuration: 1. Press the key until the following message displays: MENU MODE CONFIG.
  • Page 94: Menu Overview

    Chapter Menu Overview Menu Overview QUICK RFID VALIDATOR CONFIG. MEDIA SETUP CONTROL CONTROL CONTROL Set the basic RFID encoder Online data Name, store, and Control various menus needed to setup and status validator setup retrieve up to parameters configure the reporting.
  • Page 95: Main Menu

    Main Menu QUICK RFID VALIDATOR CONFIG. SETUP CONTROL CONTROL (page 106) (page 115) Refer to the RFID Print Intensity Refer to the Online Load Config. Print Speed Save Config. Labeling Reference Data Validator Print Mode Print Config. Manual . User’s Manual Media Handling Delete Config.
  • Page 96 Chapter Main Menu MEDIA CALIBRATE PRINTER CONTROL CTRL CONTROL (page 118) (page 138) (page 146) Print Intensity Gap/Mark Sensor SMT: Status Print File List Print Speed Auto Calibrate PAA: Select Tool Auto Locking Print Mode Media Profile LP+ Emulation Set Lock Key Media Handling Sensed Distance CTHI Emulation...
  • Page 97 TWINAX SPC COAX SPC TWINAX COAX 2, 3, 7 2, 3, 4 2, 3, 4 2, 3, 7 SETUP SETUP SETUP SETUP (page 167) (page 169) (page 170) (page 164) Primary Sets Primary Sets SPC Type SPC Type Translation Tbl Translation Tbl Logical Buf Size SFCC Char...
  • Page 98 Chapter Main Menu IGP/PGL IPDS SETUP 3270 SETUP 5250 SETUP SETUP (page 179) (page 171) (page 175) (page 177) Character Group Default Font Primary Sets Primary Sets Standard Sets Default Code Pag Translation Tbl Translation Tbl Select LPI Code Page Subset Active Char Set Active Char Set Define CR Code...
  • Page 99 PPI/ZGL PPI/TGL PPI/IGL IGP/VGL SETUP SETUP SETUP SETUP (page 181) Select SFCC Refer to the Printer Refer to the Printer Refer to the Printer Power-up ^X Protocol Interpreter Protocol Interpreter Protocol Interpreter ™ ™ ™ Power-up ^F (PPI) ZGL (PPI) TGL (PPI) IGL Power-up ^PY Programmer’s...
  • Page 100 Chapter Main Menu PPI/STGL PPI/DGL PPI/MGL PPI/IEGL SETUP SETUP SETUP SETUP Refer to the Printer Refer to the Printer Refer to the Printer Refer to the Printer Protocol Interpreter Protocol Interpreter Protocol Interpreter Protocol Interpreter ™ ™ ® ® (PPI) STGL (PPI) DGL (PPI) MGL (PPI) IEGL...
  • Page 101 SER MATRIX PROPRINTER P-SERIES P-SERIES XQ 1, 2 1, 2 1, 6 1, 6 SETUP SETUP SETUP SETUP (page 187) (page 189) (page 183) (page 185) Select CPI Select CPI Select CPI Select CPI Select LPI Select LPI Select LPI Select LPI Typeface Typeface...
  • Page 102 Chapter Main Menu EPSON FX DIAGNOSTICS PARALLEL SERIAL 3, 4, 5 SETUP PORT PORT (page 191) (page 237) (page 241) (page 245) Select CPI Printer Tests Port Type Port Type Select LPI Test Count Data Bit 8 Baud Rate Typeface Software Build PI Ignored Word Length...
  • Page 103 C/T PORT USB PORT ETHERNET ETHERNET PORT ADDRESS (page 253) (page 254) (page 255) (page 256) IP Address SEG1: Port Type Buffer Size in K Timeout IP Address SEG2: Device Address Timeout Switch Out On IP Address SEG3: Timeout IP Address SEG4: Report Status Subnet Mask SEG1: Subnet Mask SEG2:...
  • Page 104 Chapter Main Menu WLAN ETHERNET WLAN PARAMS PARAMS ADDRESS (page 263) (page 258) (page 261) NetBIOS Protocol IP Address SEG1: Signal Strength WEP Key 2 BYTE1: ASCII Data Port IP Address SEG2: Operation Mode WEP Key 2 BYTE2: IPDS Data Port IP Address SEG3: SSID Name(01-15) WEP Key 2 BYTE3:...
  • Page 105 KERBEROS WLAN BATTERY PRINTER PARAMS CONTROL MGMT (page 269) (page 272) (page 274) (page 277) Auth Method Battery Monitor PNE Port Kerberos Enable EAP Mode Time To Go Mgmt Protocol Kerb. Pwd(01-15) EAP User (01-15) Percent Charge PNE Port Number Kerb.
  • Page 106: Quick Setup

    Chapter QUICK SETUP QUICK SETUP QUICK SETUP (from page 95) Print Print Print Media Paper Feed Label Intensity Speed Mode Handling Shift Length 2, 4 6 ips* Transfer* Tear-Off Strip* 0.00 inches* 4 or 6 inches* -15 to 15 1 ips to 10 ips Direct Tear-Off -1.00 to X inches...
  • Page 107: Quick Setup Submenus

    QUICK SETUP Submenus QUICK SETUP con’d (from page 106) SMT: Status PAA: Select Tool Disable* None* Enable CST-1 CST-2 Notes: * = Factory Default Appears only if RFID is installed and there is no CST bundle in the Flash File System. Appears only if RFID is not installed and there is a CST bundle in the Flash File System.
  • Page 108 Chapter QUICK SETUP Print Mode This option specifies the type of printing to be done. • Transfer. Indicates Thermal Transfer printing (ribbon installed). • Direct. Indicates Direct Thermal printing (no ribbon) and requires special heat sensitive media. The factory default is Transfer. Media Handling This option specifies how the printer will handle the media (labels or tag stock).
  • Page 109 QUICK SETUP Submenus Label Length This option specifies the user-selected Label Length in inches or millimeters. In most applications, the user-selected Label Length will match the physical label length. Physical label length is the actual label length of the media installed.
  • Page 110 Chapter QUICK SETUP The allowable Label Length range is 00.1 to 99.0 inches (2.5 - 2514.6mm) The factory defaults are listed below: Table 2. Factory Default Label Length Inches Lines Printer 152.4 T5X04 101.6 T5X06 152.4 T5X08 Maximum Label Length range is dependent on the Label Width value selected, printhead installed (203 or 300 DPI).
  • Page 111 QUICK SETUP Submenus Orientation This menu item selects the image orientation to be used when printing the label. • Portrait. Portrait refers to vertical page orientation, where the height of a page is greater than its width. The top edge of the image is parallel to the leading edge of the media.
  • Page 112 Chapter QUICK SETUP Trailing Edge 4 inches The top edge of FEED the image is parallel to the trailing edge of the 6 inches media. Leading Edge • Inv. Landscape. Inverse Landscape refers to horizontal orientation, where the width of a page is greater than its height. The top edge of the image is the right edge of the media (the left edge of the image is the trailing edge of the media).
  • Page 113 QUICK SETUP Submenus • Gap. Select when using media with a liner space between die-cut labels or when using tag stock with notches or holes as label length indicators on white background media. The Top-of-Form position is the leading edge of the die cut label (trailing edge of the gap, notch, or hole). •...
  • Page 114 Chapter QUICK SETUP NOTE: If you save a configuration with the validator enabled, then power down and power up, and the validator is not connected or not functioning, the error message “Validator not communicating” will display briefly. The Validator menu will not display. If the validator is installed, the default is Enable.
  • Page 115: Config. Control

    CONFIG. CONTROL CONFIG. CONTROL (from page 95) Load Save Print Delete Power-Up Protect Config. Config. Config Config. Config. Configs. Factory* Current* All* Factory* Disable* 1 to 8 1 to 8 Factory 1 to 8 1 to 8 Enable Power-Up 1 to 8 Name Name Name...
  • Page 116: Config. Control Submenus

    Chapter CONFIG. CONTROL CONFIG. CONTROL Submenus Load Config. The printer can store up to eight configurations in memory. This parameter allows you to select and load a specific configuration. The factory default is Factory. Save Config. This option allows you to save up to eight unique configurations to meet different print job requirements.
  • Page 117 CONFIG. CONTROL Submenus Name Config (1-8) You may specify a 15-character name which can be used to refer to a configuration. The name you enter for a configuration will be used in the Load Config., Save Config., Print Config., Delete Config., and Power-Up Config. menus.
  • Page 118: Media Control

    Chapter MEDIA CONTROL MEDIA CONTROL MEDIA CONTROL (from page 96) Print Print Print Media Paper Feed Label Intensity Speed Mode Handling Shift Length 2, 4 6 ips* Transfer* Tear-Off Strip* 0.00 inches* 4 or 6 inches* -15 to 15 1 to 10 ips Direct Tear-Off -1.00 to X inches...
  • Page 119: Media Control Submenus

    MEDIA CONTROL Submenus MEDIA CONTROL (from page 118) Peel-Off Continuous TOF Detect Ticket Save TOF Adjust Mode Mode Fault Mode Mode Fast* Standard* 3 Labels* Disable* Disable* Standard Tear-Off 9 Labels Enable Enable Tear-Strip Full 1 Label Cut Strip TOF Adjust Ribbon Reverse Label,...
  • Page 120 Chapter MEDIA CONTROL Print Speed This option specifies the speed in inches per second (ips) at which the media passes through the printer while printing. The range is from 1 to 10 ips (in increments of 1 ips). The factory default is 6 ips. NOTE: The maximum print speed varies based on maximum printer width and dot per inch (dpi) resolution of the printhead installed (203 or 300 dpi).
  • Page 121 MEDIA CONTROL Submenus Paper Feed Shift This option represents the distance to advance (+ shift) or pull back (– shift) the stop position of a label when Tear-Off Strip, Tear-Off, Peel-Off, or Cut media handling option is enabled. The allowable range is -1.00 inches to the current Label Length value setting, up to a maximum of 12.80 inches, in .01 inch increments.
  • Page 122 Chapter MEDIA CONTROL When the Logical Label Length is greater than the Physical Label Length and Clip Page = Disable, the printer will continue to print the image onto the next physical label and ignore the gap or mark based on the label length value set in the MEDIA CONTROL menu.
  • Page 123 MEDIA CONTROL Submenus Hor Image Shift This option specifies the amount to shift an image horizontally left (-) or right (+) for precise positioning on the label. The actual width of the image is not affected by this parameter. The allowable range is -1.00 through +1.00 inches in .01 inch increments.
  • Page 124 Chapter MEDIA CONTROL • Landscape. Landscape refers to horizontal orientation, where the width of a page is greater than its height. The top edge of the image is the left edge of the media. The following illustration is an example, with the operator viewing the front of the printer.
  • Page 125 The IGP/Auto Label Mapping feature allows backward compatibility of programs written for P5000 line-matrix printers using the Printronix PGL graphics language. It allows the printer to print two-up (or other multi-up) labels. Instead of printing multiple labels across the printer, it prints the leftmost label and the rightmost label, so the printout will be twice as long but half as wide.
  • Page 126 Chapter MEDIA CONTROL Examples All of the examples below assume that the logical form length is set to the label length. Example 1: Simple Case Problem: A file has been constructed with two horizontally adjacent 4” labels for a printer with a physical width of 8”. The user now wants to use this file with a printer that has a 4”...
  • Page 127 MEDIA CONTROL Submenus Example 2: Uneven Number Case Problem: A file has been constructed with three horizontally adjacent 2” labels. The user now desires to use this file with a printer that has a 4” physical width. Solution #1: The user sets Auto Label Width to 4” (the width of two labels), configures the Num Auto Labels to 2, and enables the Auto Label Mapping feature.
  • Page 128 Chapter MEDIA CONTROL Example 3: Past Maximum File Width Problem: A file has been constructed with three horizontally adjacent 4” labels. The user now desires to use this file with a printer that has a 8” physical width. The user should have used a solution similar to one of the solutions in the section above, but the user erroneously enters an Auto Label Width of 12”...
  • Page 129 MEDIA CONTROL Submenus Num Auto Labels The desired number of labels to be printed vertically adjacent on the form. The value is selectable with a range of 2 through 40 (T5X04), 2 through 21 (T5X06) and 2 through 17 (T5X08). The factory default is 2.
  • Page 130 Chapter MEDIA CONTROL Print Direction and Orientation are two independent options that can be combined to produce the following results depending on the Active IGP Emulation: Table 4. Head First Print Direction Result in Active IGP Emulations Orientation Option Option (IGP/PGL or IGP/VGL) Head First Portrait...
  • Page 131 MEDIA CONTROL Submenus Pre-Peel Mode • Disable. • Enable. When Media Handling = Peel-Off and Peel-Off Mode = Standard, enabling Pre-Peel Mode adds a forward and reverse motion to each label prior to printing. The added forward pre-peel motion temporarily breaks the die cut label from the liner, and the reverse motion places the label back on the liner prior to printing, peeling, or dispensing the label.
  • Page 132 Chapter MEDIA CONTROL The media sensor looks for the gap, notch, hole, or black mark only after the media has advanced the distance specified by the Label Length value in the MEDIA CONTROL menu or by the Host Forms Length value sent via the software.
  • Page 133 MEDIA CONTROL Submenus Ribbon Width When Same As Paper is selected, the printer automatically adjusts the ribbon operating parameters to match the installed media width. In those cases where the media width is less than the installed ribbon width, the Set In Menu option should be selected.
  • Page 134 Chapter MEDIA CONTROL Set Label Length This feature selects whether the Sensed Distance value derived from an Auto or Manual Calibrate will be used to set the Label Length value in the MEDIA CONTROL menu (and the QUICK SETUP menu). •...
  • Page 135 MEDIA CONTROL Submenus Peel-Off Mode When Peel-Off Media Handling mode (see page 120) is enabled, this feature allows selection of two different media motions for automatic label peel-off. • Fast. Reverse and forward media motion distance in Peel-Off mode is reduced, providing faster throughput.
  • Page 136 Chapter MEDIA CONTROL TOF Detect Fault Allows selection of three different TOF (Top-of-Form) detection faults. NOTE: The correct Label Length value, equal to the physical length of the installed label, must be entered in the QUICK SETUP or MEDIA CONTROL menu. •...
  • Page 137 MEDIA CONTROL Submenus TOF Adjust Mode • Enable. This option enables the “TOF Adjust” distance set using the TOF Adjust menu (see TOF Adjust below). • Disable. his option disables the “TOF Adjust” distance set using the TOF Adjust menu (see TOF Adjust below). The factory default is Disable.
  • Page 138: Calibrate Ctrl

    Chapter CALIBRATE CTRL CALIBRATE CTRL CALIBRATE CTRL (from page 96) Gap/Mark Auto Media Sensed Gap/Mark Paper Out Sensor Calibrate Profile Distance Thresh Thresh Disable* Run Calibrate Print Profile 0.00 inches 171* 180* Mark 000 to 255 000 to 255 Advanced Gap Advanced Notch Paper Out Manual...
  • Page 139: Calibrate Ctrl Submenus

    CALIBRATE CTRL Submenus CALIBRATE CTRL Submenus Gap/Mark Sensor The available options specify the sensor type needed for detecting the Top-of- Form position on media with label length indicators (gaps, notches, holes, or black marks). • Disable. Select when using media with no label length indicators (no gaps, notches, holes, or black marks), or when you want the printer to ignore all existing label length indicators on the installed media.
  • Page 140 Chapter CALIBRATE CTRL Auto Calibrate is completed successfully when the Sensed Distance displayed correctly matches that of the installed media. When Gap is selected, the Sensed Distance should match the length from the trailing edge of one gap to the trailing edge of the next gap (one label + one gap). When Mark is selected, the Sensed Distance should match the length from the leading edge of one black mark to the leading edge of the next black mark.
  • Page 141 CALIBRATE CTRL Submenus Paper Out Sensor Selects which type of media sensing, Reflective or Transmissive, will be used to detect a paper out condition. The printer automatically selects the type of sensing based on the Gap/Mark sensing selected (see Table 6 on page 138). NOTE: Whenever you select Transmissive, you must position the upper media sensor directly over the lower media sensor (see “Positioning The Media Sensors”...
  • Page 142 Chapter CALIBRATE CTRL HeadClose Action Selects whether the printer performs a selected action after a print head open fault condition is cleared. • Disable. No media motion after a print head open fault condition is cleared. • Auto-Cal. Performs a media calibration every time the print head open fault condition is cleared.
  • Page 143 CALIBRATE CTRL Submenus Gap Windowing This feature compensates for any early falling edges or spurious peaks and troughs that may appear within the gap length in media. These edges or peaks and troughs can cause unreliable detection of the leading edge of the next label (top-of-form).
  • Page 144 Chapter CALIBRATE CTRL Min Calib Delta Minimum Calibrate Delta changes the minimum threshold value the sensor(s) require to detect the difference between the label and a gap, notch, hole or black mark. This allows bolder gaps (such as notches or holes) to be used as the TOF while intermediate gaps (liner) can be ignored.
  • Page 145 CALIBRATE CTRL Submenus Threshold Range This option allows the user to select the optimal threshold range for the label stock in use. The printer defaults to using a threshold range of 50% of the positive going pulse (see Media Profile) that represents each gap, notch or mark detected after doing an Auto or Manual Calibrate.
  • Page 146: Printer Control

    Chapter PRINTER CONTROL PRINTER CONTROL PRINTER CONTROL (from page 96) SMT: Status PAA: Select CTHI Active IGP Tool Emulation Emulation Emul Diagnostics Disable* None* See page 148. Standard* IGP/PGL* Disable* Enable CST-1 Simp Prot Conv PPI/ZGL Enable CST-2 PPI/TGL PPI/IGL PPI/STGL PPI/DGL PPI/MGL...
  • Page 147 PRINTER CONTROL (from page 146) Save Char Del Char Ld Char at Del Char Ld Char at Del Set Ld Set Save Set frm RAM to Fls frm RAM PwrUp PwrUp frm Flsh from Flsh to Flsh Disable* Enable Del Set Ld Set Overwrite View File...
  • Page 148: Printer Control Submenus

    Chapter PRINTER CONTROL Emulation (from page 146) P-Series* P-Series XQ Serial Matrix Proprinter XL Epson FX See page 183 See page 185 See page 187 See page 189 See page 191 Notes: * = Factory Default PRINTER CONTROL Submenus SMT: Status See “Software Migration Tools (SMT)”...
  • Page 149 The Simple Protocol Converter (SPC) option allows those who use add- on coax or twinax protocol converters to produce the same output on a Printronix thermal printer with the Coax/Twinax (CTHI) capability as done using a non-CT printer with the third party converter interfaces. The SPC...
  • Page 150 Chapter PRINTER CONTROL The SPC will support the same models as Printronix standard Twinax printers. The printer emulations supported by the SPC are Twinax 5225 and Coax 3287. The SPC also provides a range of interfaces available in your thermal printer: Centronics, serial, coax, and twinax. Also supported are Epson, Proprinter XL, P-Series, Serial Matrix, VGL, and PGL emulations.
  • Page 151 PRINTER CONTROL Submenus xxx Diagnostics This menu sets the error reporting capability of the printer for emulation XXX (PGL, ZGL, TGL, IGL, STGL, DGL, MGL, IEGL, and VGL). XXX corresponds to the selected option of the Active IGP Emul menu. For PGL, the options are as follows: •...
  • Page 152 Chapter PRINTER CONTROL Power Saver Time The time interval you specify for this parameter sets the amount of idle time before the printer goes into Power Saver mode. Pressing any key removes the power saver message from the control panel. Sending a print job to the printer also turns off power saver mode.
  • Page 153 • Default. Use for optimum performance. • Laser. Forces the output to correspond with the Printronix laser line of printers. • P5000. Forces the output to correspond with the P5000 line of line matrix printers.
  • Page 154 Chapter PRINTER CONTROL Del Char frm RAM This option deletes downloaded character(s) from RAM. Ld Char at PwrUp This option loads downloaded character(s) from flash memory at Power Up. The options are Disable (the factory default) and Enable. Del Set frm Flsh This option deletes downloaded overlay set(s) from flash memory.
  • Page 155 PRINTER CONTROL Submenus Optimize&Reboot Reclaims flash space from deleted flash files. After pressing ↵ wait for the printer to reboot. Print File List Prints a summary of the files stored in flash memory and several statistics on File System usage. Auto Locking Disable.
  • Page 156 Chapter PRINTER CONTROL Ptx Setup Parse • Enable. Will parse and execute the PTX SETUP commands. • Ignore. Will parse the PTX SETUP commands but not act on them. • Disable. Will not parse the PTX SETUP commands so they will print out as text.
  • Page 157 PRINTER CONTROL Submenus Max Cache Memory The Maximum Cache Memory option specifies the size of the memory block that can be allocated to the font cache. The font cache stores bitmaps that are created on demand from the font outlines stored on the printer flash. The cache allows the printer to print scalable fonts at optimum speed.
  • Page 158 Chapter PRINTER CONTROL Standard Chars. This menu entry permits you to adjust the thickness or font weight of standard text fonts. The factory default is 340 and the range is from 0 to 512. Bold Chars. This menu entry permits you to adjust the thickness or font weight of bold text fonts.
  • Page 159 PRINTER CONTROL Submenus Batch Counter Displays the number of pages remaining in a print job. • Enable. The # Pages remaining to be printed will display on the second line of the control panel LCD. This feature is supported in PGL and PPI/ZGL only.
  • Page 160: Emulations

    Chapter EMULATIONS EMULATIONS Overview This section covers the following emulations: • Coax (page 164) • Twinax (page 167) • SPC Coax (page 169) • SPC Twinax (page 170) • IPDS (page 171) • TN3270 (page 175) • TN5250 (page 177) •...
  • Page 161: Simple Protocol Converter

    The Simple Protocol Converter (SPC) option allows those who use third party add-on coax or twinax protocol converters to produce the same output on a Printronix thermal printer with the Coax/Twinax (CTHI) capability as done using a non-CT printer with the third party converter interfaces.
  • Page 162 EMULATIONS IGP/PGL The PGL emulation is the software based Printronix Graphics Language (PGL) for the Printronix thermal printer family. It is based upon, and compatible with, the IGP-100/200/400 board. It includes the following features: On-Line Form and Label Generation makes it easy to create forms or labels with a “preprinted”...
  • Page 163 IGP/VGL The VGL Graphics language is a software emulation designed for the thermal printer. The VGL emulation of the QMS Code V Version II programming language produces on-line forms, bar codes, and alphanumeric text generation. It includes the following features: On-Line Form and Label Generation makes it easy to create forms or labels with the “preprinted”...
  • Page 164: Coax Setup

    Chapter COAX SETUP COAX SETUP COAX 1, 2, 3 SETUP (from page 97) Primary Sets Translation Buffer Buffer Reprint Print See page 166. Disable* Disable* Enable Enable Coax Type Active Secondary Early Print SCS Buffer Alt. Set 80-9F Char Set Sets Cmpl Cntrl...
  • Page 165 COAX SETUP (from page 164) Format Cancel Lead-in User User User Defined Control IGP/DCU Chars Defined St1 Defined St2 Disable* Enable* User Defined Enable Disable Set 1 <%>* 40 to FF 40 to FF 40 to FF Set 2 ¬¬$ Set 3 _%_ Change Set Text...
  • Page 166 Chapter COAX SETUP Coax Setup - Primary Sets and Secondary Sets COAX SETUP (from page 164) Primary Sets Secondary Sets 0037 English US* English US* 0037 Eng Nether English UK 0285 English UK Austrian/German 0273 Austr/Germ German (Alt) 0274 Belg. Old Belgian 0275 Brazilian Brazilian...
  • Page 167: Twinax Setup

    TWINAX SETUP TWINAX 1, 2, 3 SETUP (from page 97) Primary Sets Translation Buffer Twinax Type Active Secondary Print Char Set Sets See page 168. Disable* IPDS 256 Bytes* Secondary Set* See page 168 . Enable IPDS 1024 Bytes Primary Set 5225 4234 5225...
  • Page 168 Chapter TWINAX SETUP Twinax Setup - Primary Sets and Secondary Sets TWINAX SETUP (from page 167) Primary Sets Secondary Sets 0037 English US* English US* 0037 Eng Nether Austrian/German 0500 Swiss Bil Belgian 0500 Belg. New Brazilian 0273 Austr/Germ Canadian French 0274 Belg.
  • Page 169: Spc Coax Setup

    SPC COAX SETUP SPC COAX 1, 2, 3 SETUP (from page 97) SPC Type Logical Buf Intervention Buffer Translation Size Print PTX NI* 1920* Send To Host* Disable* Avatar Comp Do Not Send Enable 2560 3440 3564 Buffer Null Handling SPC Space SFCC Char Reprint...
  • Page 170: Spc Twinax Setup

    Chapter SPC TWINAX SETUP SPC TWINAX SETUP SPC TWINAX 1, 2, 3 SETUP (from page 97) SPC Type SFCC Char User User User Defined St1 Defined St2 Defined Stp Char Set MODE PTX NI* User Defined 0500 Internat 5* 40 to FF 40 to FF 40 to FF MODE 219...
  • Page 171: Ipds Setup

    IPDS SETUP IPDS SETUP (from page 98) Default Font Default Code Code Page Emulation Early Print Host Form Subset Comp Length See page 172. See page 172. Version 0* 4028 IPDS* Off* Disable* Version 1 3816 IPDS Enable Null Page VPA Check Expanded Resident...
  • Page 172 Chapter IPDS SETUP IPDS Setup - Default Font and Default Code Pag IPDS SETUP (from page 171) Default Default Code Font Courier 10* English/USA/Can* Prestige 10 English/US/Intl Courier it 10 Internat. Set 1 OCRA Symbols Set 7 APL 12 Canadian/French Courier 12 Austrian/German Prestige 12...
  • Page 173 IPDS Setup - Print IPDS Fonts This feature allows you to print a list of all resident fonts currently available in the active IPDS emulation (4028 or 3816). Figure 3. IPDS Fonts - 4028 Emulation Sample Printout...
  • Page 174 Chapter IPDS SETUP IPDS Setup - Print IPDS Fonts (cont.) Figure 4. IPDS Fonts - 3816 Emulation Sample Printout...
  • Page 175: Tn3270 Setup

    TN3270 SETUP 3270 SETUP (from page 98) Primary Sets Translation Active Secondary Early Print Alt. Char Set Sets Cmpl Set 80-9F See page 176. Secondary Set* See page 176 . Disable* Printable* Primary Set Enable Control Code Intervention CR At NL At Position Null...
  • Page 176 Chapter TN3270 SETUP TN3270 Setup - Primary and Secondary Sets 3270 SETUP (from page 175) Primary Sets Secondary Sets 0037 English US* English US* 0037 Eng Nether English UK 0285 English UK Austrian/German 0273 Austr/Germ German (Alt) 0274 Belg. Old Belgian 0275 Brazilian Brazilian...
  • Page 177: Tn5250 Setup

    TN5250 SETUP 5250 SETUP (from page 98) Primary Sets Translation Active Secondary Lead-in User Char Set Sets Chars Defined St1 Secondary Set* See page 178 . Set 1 <%>* See page 178. 40 to FF Primary Set Set 2 ¬¬$ Set 3 _%_ User Defined* User...
  • Page 178 Chapter TN5250 SETUP TN5250 Setup - Primary and Secondary Sets 5250 SETUP (from page 177) Primary Sets Secondary Sets 0037 English US* English US* 0037 Eng Nether Austrian/German 0500 Swiss Bil Belgian 0500 Belg. New Brazilian 0273 Austr/Germ Canadian French 0274 Belg.
  • Page 179: Igp/Pgl Setup

    IGP/PGL SETUP IGP/PGL SETUP (from page 98) Character Standard Select LPI Define CR Define LF Autowrap Group Sets Code Code Standard Sets* 0) ASCII* CR = CR* LF = LF* Disable* Arabic Sets 1) German 1 to 1000 CR = CR + LF LF = CR + LF Enable Cyrillic Sets...
  • Page 180 Chapter IGP/PGL SETUP IGP/PGL SETUP (from page 179) IGP100 Expanded Scalable Forms Compatbl. Font Size Handling Normal Descenders Disable* Scalable* Normal* Disable* LP+ Menu* Always* Enable Block Block Auto Eject PGL Menu Never Alt Block 1 Auto TOF Only With PDF I-2/5 User-Def Lead...
  • Page 181: Igp/Vgl Setup

    IGP/VGL SETUP IGP/VGL SETUP (from page 99) Select SFCC Power-up ^X Power-up ^F Power-up ^PY Margin Ctl Disable* Disable* Disable* LP+ Menu* 17 to 255 Enable Enable Enable 6 to 10 VGL Text Length Text Length Autoeject Copy Count Host Form Slash 0 Repeat Legnth...
  • Page 182 Chapter IGP/VGL SETUP Notes: IGP/VGL * = Factory Default SETUP (from page 181) Ignore Ignore Ch#1 Ignore Ch#2 Data Bit 8 Compatbl. Chars Resolution Disable* Disable* Enable* Low Resolution* Enable Char 1 0 to 255 0 to 255 Disable High Resolution Char 2 Char 1&2 ^Dnn Dot...
  • Page 183: P-Series Setup

    P-SERIES SETUP P-SERIES 1, 3 SETUP (from page 100) Select CPI Select LPI Typeface Character Character Primary Group Subset 10.0 CPI* 6.0 LPI* Letter Gothic* Standard Sets* IBM PC* ASCII (USA)* 12.0 CPI 8.0 LPI Courier Arabic Sets Multinational French 13.3 CPI 10.3 LPI OCR-A...
  • Page 184 Chapter P-SERIES SETUP P-SERIES SETUP (from page 183) Auto LF Define LF Control Control Bold Overstrike Code Code 06 Code 08 Disable* LF = CR + LF* 8.0 LPI* Elongated* Disable* Enable* Enable LF = LF 10.3 LPI Backspace Enable Disable 6.0 LPI Select...
  • Page 185: P-Ser Xq Setup

    P-SER XQ SETUP P-SER XQ 1, 3 SETUP (from page 100) Select CPI Select LPI Typeface Horizontal Vertical Prop. Spacing 10.0 CPI* 6.0 LPI* Letter Gothic* 120 DPI* 72 DPI* Enable* 12.0 CPI 8.0 LPI Courier 60 to 400 DPI 72 to 400 DPI Disable 13.3 CPI...
  • Page 186 Chapter P-SER XQ SETUP P-SER XQ SETUP (from page 185) Slew Text Host Reset Cmd Form 1, 2 Relative Position Command CFG Ld Length 1 to 15 lines* Bottom of Line* Enable* Disable* 4 or 6 inches* 1 to 16 lines Top of Line Ignore All Power up config...
  • Page 187: Serial Matrix Setup

    SERIAL MATRIX SETUP SERIAL MATRIX 1, 3 SETUP (from page 101) Select CPI Select LPI Typeface Character Character Primary Group Set* Subset* 10.0 CPI* 6.0 LPI* Letter Gothic* Standard Sets* IBM PC* ASCII (USA)* 12.0 CPI 8.0 LPI Courier Arabic Sets Multinational French 13.3 CPI...
  • Page 188 Chapter SERIAL MATRIX SETUP SERIAL MATRIX SETUP (from page 187) Define CR Auto LF Define LF Control Bold Overstrike Code Code Code 06 CR = CR* Enable* LF = LF* 8.0 LPI* Disable* Enable* CR = CR + LF Disable LF = CR + LF 10.3 LPI Enable...
  • Page 189: Proprinter Xl Setup

    PROPRINTER XL SETUP PROPRINTER XL 1, 3 SETUP (from page 101) Select CPI Select LPI Typeface Character Character Horizontal Group Set* 10.0 CPI* 6.0 LPI* Letter Gothic* Standard Sets* Code Page 437* 120* DPI 12.0 CPI 8.0 LPI Courier Arabic Sets Code Page 850 60 to 400 DPI 13.3 CPI...
  • Page 190 Chapter PROPRINTER XL SETUP PROPRINTER XL SETUP (from page 189) Auto LF Define LF 20 CPI Bold FF valid at Alt. Char Code Condensed Enable* LF = LF* Enable* Disable* Enable* Set 1* Disable LF = CR + LF Disable Enable Disable Set 2...
  • Page 191: Epson Fx Setup

    EPSON FX SETUP EPSON FX 1, 3 SETUP (from page 101) Select CPI Select LPI Typeface Character Character Epson Group Set* Set* 10.0 CPI* 6.0 LPI* Letter Gothic* Standard Sets* Epson Set* ASCII (USA)* 12.0 CPI 8.0 LPI Courier Arabic Sets OCR-A French 13.3 CPI...
  • Page 192 Chapter EPSON FX SETUP EPSON FX SETUP (from page 191) Printer Select Auto LF Define LF 20 CPI Bold Alt. Set Code Condensed 80-9F Disable* Enable* LF = LF* Enable* Disable* Control Code* Disable LF = CR + LF Enable Disable Enable Printable...
  • Page 193: Emulation Submenus

    Emulation Submenus Emulation Submenus NOTE: The following descriptions are grouped together for all emulations and are listed in alphabetical order. The emulations do not include PPI/ZGL, PPI/TGL, PPI/IGL, PPI/STGL, PPI/DGL, PPI/MGL, and PPI/IEGL. See individual Programmer’s Reference Manuals for more information.
  • Page 194 Chapter Absorb After ^PY • Absorb Motion. The paper motion line terminator immediately following the graphics ^PY command will be ignored. • Absorb All. The system ignores all the data following ^PY until a host generated terminator is detected and ignored. •...
  • Page 195 Emulation Submenus Alt. Set 80-9F (Coax, Twinax, TN3270, TN5250) • Printable. Prints data in the range of hex 80 through hex 9F. • Control Code. Interprets data in the range of hex 80 through hex 9F as a control code. The factory default is Printable.
  • Page 196: Auto Uppercase

    Chapter Auto Skip at End Specifies whether to perform an automatic form feed at the end of a print buffer. If form feed is the last character in the print order, the form feed function is supplied by the Auto Skip At End option. •...
  • Page 197 Emulation Submenus Bold • Disable. Text is printed normally. • Enable. Text is printed with a heavy line thickness. The factory default is Disable. Bottom Margin Defined in linespaces, starting from line zero at the bottom of the page and incrementing from the bottom up.
  • Page 198 Chapter C39 Compatbl. This menu makes the old method of decoding C39 alternative character set compatible with the new. • Enable. Matches the old method of decoding. • Disable. Uses the current way of decoding. The factory default is Disable. C128 Mode Comp.
  • Page 199 Emulation Submenus Character Group and Character Sets (Epson FX) (From page 191.) This menu item selects the character set used by the printer. The available character sets are shown below. Character Group (Epson FX) Standard Arabic Sets Cyrillic Sets European Greek Sets Hebrew Sets Sets*...
  • Page 200 Chapter Character Group and Character Sets (IGP/PGL) (From page 179.) This menu item selects the character set used by the printer. The available character sets are shown below. Character Group (IGP/PGL) Standard Arabic Sets Cyrillic Sets European Greek Sets Sets* Sets 0) ASCII* ASMO 449*...
  • Page 201 Emulation Submenus Character Group and Character Sets (IGP/VGL) (From page 182.) This menu item selects the character set used by the printer. The available character sets are shown below. Character Group (IGP/VGL) Standard Arabic Sets Cyrillic Sets European Greek Sets Sets* Sets 0) ASCII*...
  • Page 202 Chapter Character Group and Character Sets (P-Series, Serial Matrix) (From page 183, page 187.) This menu item selects the character set used by the printer. The available character sets are shown below. Character Group (P-Series, Serial Matrix) Standard Arabic Sets Cyrillic Sets European Greek Sets...
  • Page 203 Emulation Submenus Character Group and Character Sets (Proprinter XL) (From page 189.) This menu item selects the character set used by the printer. The available character sets are shown below. Character Group (Proprinter XL) Standard European Arabic Sets Cyrillic Sets Greek Sets Hebrew Sets Sets*...
  • Page 204 Chapter Character Set (P-Series, Serial Matrix, Proprinter, Epson FX) This item allows selection of the character set to be used by the printer. Printing UTF-8 Encoded Unicode Text Normally, to print multinational characters on a printer, the user needs to select a character set that contains the correct characters.
  • Page 205 Emulation Submenus Compressed Print Controls which host command sets compressed printing. • Char 01 SOH • Char 03 ETX • Char 09 HT The factory default is Char 01 SOH. Control Code 06 Control Code 06 defines the function of ASCII code 06 hex (ACK). You can select an alternate line spacing of 6.0, 8.0, or 10.3 LPI.
  • Page 206 Chapter CR, EM, & NL CR (Carriage Return), EM (Error Message), & NL (New Line) specify that the printer treat the CR, EM, and NL control codes either as spaces or as control codes. • On. Treats the CR, EM, and NL commands as control codes. •...
  • Page 207 Emulation Submenus Define CR code This option controls the action of the printer when it receives a Carriage Return code (0D hex) from the host computer. If this feature is enabled, each time the printer receives a carriage return, it inserts an additional Line Feed code (0A hex) into the data stream.
  • Page 208 Chapter Do FF at TOF Determines whether the printer, with media already set at the TOF (Top-of- Form) position, will advance media to the next TOF position upon receipt of an FF command. • Enable. The printer will advance media from the present TOF position to the next TOF position upon receipt of an FF command, causing a blank form.
  • Page 209 Emulation Submenus Emulation This item allows you to select the desired IPDS emulation, either 4028 IPDS or 3816 IPDS. The factory default is 4028 IPDS. Epson Set This item allows you to select the Epson character subset used by the printer. The options are listed on page 199.
  • Page 210 Chapter Expanded Fonts (IPDS) This option specifies which algorithm is used for expanding a character string in Write Graphics. • Compatible. A resizing and smoothing algorithm will be performed on the bitmapped font. • Scalable. A substitution will be done to a scalable outline font. Using Scalable will increase performance and quality, however, the substitution will only be done for Latin 1 characters of resident bitmapped fonts, and the type is limited to Courier and Gothic.
  • Page 211 Emulation Submenus FF valid at TOF The FF valid at TOF option determines whether the printer will perform a Form Feed when the host sends a Form Feed command, if the printer is at the top of form. • Enable. Performs a form feed when the host sends a Form Feed command and the printer is at the top of form.
  • Page 212 Chapter Form Width (in.) In this submenu, form width is specified in inches. The form width set should not exceed the actual paper width. The factory default is the maximum printing width. Form Width (mm.) In this submenu, form width is specified in millimeters. The form width set should not exceed the actual paper width.
  • Page 213 Emulation Submenus Graphic Chek Cod Specifies the replacement character to print in place of any unprintable character that is received from the host. Choose a hex character from 40 through FE. The character becomes the printer default when: • The printer is powered off and then powered on. •...
  • Page 214 Chapter Subsequent printing observes the current setting for skip-over perforation, form length, and top-of-form position parameters. IMPORTANT You must have a minimum of 4.1 inches of media installed and have Label Width set to 4.1 inches. If not, the hexdump data will be truncated and lost.
  • Page 215 Emulation Submenus Host Form Length (PGL) Determines how the physical label length (see Label Length under the MEDIA CONTROL menu) is affected upon receiving an EXECUTE command. • Enable. The physical label length will change to match the form length (specified in CREATE command).
  • Page 216 Chapter Host Form Length (VGL) Sets the printer page size. • Enable. Sets the printer label size equal to Label Length from the host form length command. (For more information, refer to the IGP/VGL Programmer’s Reference Manual .) • Disable. Sets the printer label size equal to the Label Length set in the front panel under the PRINTER CONTROL menu.
  • Page 217: Ignore Chars

    Emulation Submenus Ignore Ch#1 Specifies character 1 for the character filtering option. Valid decimal values are from 0 through 255. The factory default is 0. Ignore Ch#2 Specifies character 2 for the character filtering option. Valid decimal values are from 0 through 255. The factory default is 0.
  • Page 218 Chapter Ignore Spaces • Disable. Trailing spaces are not deleted from alphanumeric elements in a graphics pass. • Enable. Trailing spaces are deleted from alphanumeric elements in a graphics pass. The factory default is Disable. Ignore Text • Disable. When disabled, text in normal mode will be printed. Attributes to be printed depend on the PGL Normal menu setting.
  • Page 219: Lac Option

    Emulation Submenus LAC Option Allows the host system to load alternate character images into the printer. This may be used for designing graphics, bar codes, and charts, or for printing in foreign languages. • Enable. Prints the LAC character as defined. •...
  • Page 220 Chapter Left Margin Set in characters. Character zero is defined as the far left edge of the page, and column numbering increments from left to right. The range is 0-369 characters, and the factory default is 0 characters. Logical Buf Size Refers to the size of the printer buffer, which should be set the same as the host screen (buffer) size.
  • Page 221 Emulation Submenus NL at MPP+1 Specifies the linespacing action when the printline exceeds the rightmost print position and text continues from the leftmost print position on a new line. • On (the default). Moves to the first print position two lines down from the current position.
  • Page 222 Chapter PA1 is only valid when the printer is in the offline state and the coax Systems Network Architecture Character Set (SCS) data stream is active. This function displays the “PA1 ENABLED” message when the ENTER key is pressed, and sends a special operator request to the host when the printer is put back online.
  • Page 223 Emulation Submenus Position Aft FF Allows you to select the location of the print position after a Form Feed command is sent. • Off (the default). Sets the printer to print at position 2 of the first print line on the next form. •...
  • Page 224 Disable. Each character cell is printed with the same width. Each column in the printed text will line up. PSeries Dbl High This menu option allows printing compatibility between the current and older models of Printronix printers. • Normal (the default). This is normal Double High printing for current model printers.
  • Page 225 Emulation Submenus Repeat Form When enabled, this menu speeds up the label printing for repeated form. This only applies to forms where the entire form is enclosed in the ^IREPV...^IREPE command. • Enable (the default). Speeds up the processing of repeated forms for PGL, thereby resulting in increased printer throughput.
  • Page 226 Chapter Right Margin Set in characters. Character zero is defined as the far right edge of the page, and column numbering increments from right to left. The range is 0-369 characters, and the factory default is 0 characters. Rot. Char Size •...
  • Page 227 Emulation Submenus Select LPI This is the number of lines to be printed per inch. For example, at 6 lpi there is 1/6 inch from the top of one print line to the top of the next print line. The options are 6.0, 8.0, and 10.3 LPI. The factory default is 6.0 LPI.
  • Page 228 Chapter Set Text Orientn (Coax, Twinax) Specifies the direction in which characters are printed on the page. This allows the printer to print languages which are printed right to left instead of left to right. • Control By Host (the default). Allows printers configured as a 4234 to use the “Set Text Orientation”...
  • Page 229 Emulation Submenus Skip Cmd Prefix Stands for Skip Command Prefix. This parameter determines if the printer will print any data before a PGL command is received. • Enable (the default). The printer ignores all data before a PGL command. • Disable.
  • Page 230 Chapter SPC Type (SPC Coax Setup) • PTX NI (Printronix Non-impact) (the default). This option causes the printer to not line wrap at 132 characters. • Avatar Comp. This option causes the printer to line wrap at 132 characters despite the current print density allowing more characters per line.
  • Page 231: Top Margin

    Emulation Submenus • Bottom of Line (the default). Text is positioned as if it were at the bottom of a 6 lpi line space. The following example shows both Top of Line and Bottom of Line text positions: Top of Line Space Bottom of 8 LPI Line Space Bottom of 6 LPI Line Space Text Position...
  • Page 232 Chapter Translation Tbl (TN5250, Twinax) Prints a table of the twinax interface’s current character set. This operation is valid only when the twinax interface is the current interface. True Vert 1/10 • Disable (the default). When disabled and in High Resolution, a vertical line’s length in one inch and 1/10 inch increments is interpreted as 70/72 inch and 7/72 inch respectively.
  • Page 233 Emulation Submenus Uniform Fonts • Disable (the default). The typeface selected while in Extended Graphics Mode will be cancelled when the graphics pass is complete. • Enable. The typeface selected while in Extended Graphics Mode will also be used in Standard Graphics Mode and Normal Mode. UPC Descenders (PGL) This parameter allows you to print bar code descenders when human readable data is not presented in the UPC/EAN bar codes.
  • Page 234 Chapter User-Defined St1 (Start Code 1) This option allows you to define your own value (in ASCII characters) for the User Defined option in the Lead-in Chars menu. “St1” specifies Start Code 1. See “Lead-in Chars” on page 219 for additional information. The range is 40 - FF, and the factory default is 5F.
  • Page 235 Emulation Submenus Vertical Density This option is to adjust printer dpi to expand and shrink the vertical position or the height of the graphic elements. The option is only available for 203 dpi printers. The default is 203 dpi. The adjustment range is from 195 to 210 dpi. Vertical DPI This feature enables the thermal printer to print images as close as possible to the same size as those originally programmed for a line matrix or laser...
  • Page 236 Chapter Table 7. Width Limit Table (continued) XOH-SMO Support This option allows the user to disable reporting of XOH-SMO support in the STM reply. This feature has been added because some hosts will not send an IPDS XOH-SMS to a printer that reports it is a Continuous Forms printer, and also supports XOH-SMO.
  • Page 237: Diagnostics

    DIAGNOSTICS DIAGNOSTICS (from page 101) Printer Tests Test Count Software Feature Hex Dump Build File Mode Auto Calibrate* Continuous* XXXXXX Ver. XX X XXXXXX- XXX Disable* Checkerboard 1 Page Enable Grey 2 Pages Grid 5 Pages Current Config 10 Pages Left Test Right Test Combo Test...
  • Page 238: Diagnostics Submenus

    Chapter DIAGNOSTICS DIAGNOSTICS Submenus Printer Tests The printer tests below allow you to check for proper printer operation and print quality: • Auto Calibrate (the default). Senses paperout, perforation, gap, or mark, and calibrates the printer for the currently installed media. •...
  • Page 239 DIAGNOSTICS Submenus Software Build This is the reference number which includes the program file part number and revision number of the software installed in the printer, e.g., 358186 V1.07G. Feature File Displays the part number only when a feature file has been installed. Hex Dump Mode •...
  • Page 240 Chapter DIAGNOSTICS Head On Time Displays the time that power has been applied to the printhead since the last Reset Head Data operation. This value is set to zero at the factory after burn- in testing. Reset Head Data Resets all printhead statistics values (Head Prt Dist and Head On Time) to zero.
  • Page 241: Parallel Port

    PARALLEL PORT PARALLEL PORT (from page 102) Port Type Data Bit 8 PI Ignored Buffer Size Auto Trickle in K Trickle Time IEEE 1284* Enable* Enable* Disable* 1/4 sec* Disable Disable Disable 1-16 Enable 1/2 sec Centronics 1 sec E-Net Adapter 2 sec 4 sec 8 sec...
  • Page 242: Parallel Port Submenus

    Chapter PARALLEL PORT PARALLEL PORT Submenus Port Type This menu item selects the type of printer parallel port interface to be used with the host. The options are IEEE 1284 (the default), Disable, Centronics, and Ethernet. NOTE: The Ethernet option is available only if E-Net Adapter is installed. When E-Net Adapter is installed, the IEEE 1284 and Centronics options do not display.
  • Page 243 PARALLEL PORT Submenus Auto Trickle This feature is used to prevent a host computer from “timing out” because the parallel interface is “busy” for too long. • Enable (factory default). When the printer’s buffers are almost full, the printer begins to trickle data in from the host (at the rate set in the Trickle Time menu) until the buffers start to empty out.
  • Page 244 Chapter PARALLEL PORT Prime Signal • Disable (factory default). The parallel port will not perform a warm start (reboot) if the host asserts the Prime Signal. • Enable. The parallel port will perform a warm start (reboot) if the host asserts the Prime Signal.
  • Page 245: Serial Port

    SERIAL PORT SERIAL PORT (from page 102) Port Type Baud Rate Word Stop Parity Data Length Bits Protocol RS 232* 9600 BAUD* None* XON/XOFF* RS 422 19200 BAUD ETX/ACK Disable 38400 BAUD Even ACK/NAK 57600 BAUD Mark Series1 1 Char 115200 BAUD Sense Series1 2 Char...
  • Page 246: Serial Port Submenus

    Chapter SERIAL PORT SERIAL PORT Submenus Port Type This item allows you to select the type of printer serial port interface, RS-232 or RS-422, to be used with its host. The serial port can also be disabled. The factory default is RS 232. Baud Rate Sets the baud rate of the serial interface in the printer.
  • Page 247 SERIAL PORT Submenus Data Protocol You can select one of the following serial interface protocols to meet the host interface requirements. • XON / XOFF (the default). The printer controls the flow of communication from the host by turning the transmission on and off. In some situations, such as when the buffer is full or the timing of signals is too slow or too fast, the printer will tell the host to stop transmission by sending an XOFF character.
  • Page 248 Chapter SERIAL PORT The response characters are described below. Printer State Response Online and Buffer Empty Online and Buffer Full Offline and Buffer Empty Offline and Buffer Full • Series1 2 Char. This protocol behaves exactly the same as the Series 1 Char except there is a two-character response to the host.
  • Page 249: Data Term Ready

    SERIAL PORT Submenus Trickle Time When the printer is printing data from a host and a second job is received by the printer from a different host, Trickle Time prevents the second host from timing out while it is waiting for its data to be printed. In order to support this feature, the port has to be able to accept data from the host and store it for future use.
  • Page 250 Chapter SERIAL PORT Request to Send This configuration is part of hardware flow control and determines when the Request to Send (RTS) signal is generated. This signal indicates whether or not the printer is ready to receive data. • On-Line and BNF (factory default). Asserts the RTS signal when the printer is online and the internal serial buffer is not full.
  • Page 251 SERIAL PORT Submenus One Char Enquiry The One Char Enquiry mode uses the Poll Character to detect a request from the host and sends a response back to the host. This option also allows you to turn on and off this feature. Table 8.
  • Page 252 Chapter SERIAL PORT Table 10. ENQ Status Byte Printer Status Set when the label has printed. Set when the label is presented. Set while the printer is online. Always set. Set printing in the batch mode. Set during a Ribbon fault. Set during a Paper Out fault.
  • Page 253: C/T Port

    C/T PORT Submenus C/T PORT C/T PORT (from page 102) Port Type Device Timeout Report Status Address Twinax* Address 1* 10 sec.* Disable* Coax Address 0-6 5-60 sec. Enable Disable Notes: * = Factory Default This menu appears only if the CTHI option is installed. C/T PORT Submenus Port Type This item selects the desired active CTHI interface and appears only when...
  • Page 254: Usb Port

    Chapter USB PORT USB PORT USB PORT (from page 102) Buffer Size Timeout in K Notes: 10 sec.* * = Factory Default 1-16 1-60 sec. This menu appears only if the USB option is installed. USB Port Submenu Buffer Size in K This option configures the amount of memory allocated for the serial port buffer.
  • Page 255: Ethernet Port

    ETHERNET PORT Submenu ETHERNET PORT ETHERNET PORT (from page 103) Timeout Switch Out On Notes: 10 sec.* Data Timeout* * = Factory Default 1-60 sec. Session Close This menu appears only if the Ethernet option is installed. ETHERNET PORT Submenu Timeout This item allows you to set the time that the printer, when it has not received data from its host, will begin to service all other host ports looking for data to...
  • Page 256: Ethernet Address

    Chapter ETHERNET ADDRESS ETHERNET ADDRESS ETHERNET ADDRESS (from page 103) IP Address IP Address IP Address IP Address Subnet Mask Subnet Mask SEG1: SEG2: SEG3: SEG4: SEG1: SEG2: 000* 000* 000* 000* 000* 000* 0-255 0-255 0-255 0-255 0-255 0-255 Subnet Mask Subnet Mask Gateway...
  • Page 257: Ethernet Address Submenus

    ETHERNET ADDRESS Submenus ETHERNET ADDRESS Submenus IP Address This item allows you to set the IP Address for the TCP/IP protocol in four three-digit segments (SEG1 through SEG4). If the IP Address is assigned by Bootp, ARP or DHCP, it is dynamic and read-only. The factory defaults for the SEG1 through SEG4 are 000, 000, 000, and 000.
  • Page 258: Ethernet Params

    Chapter ETHERNET PARAMS ETHERNET PARAMS ETHERNET PARAMS (from page 103) NetBIOS ASCII Data IPDS Data Keep Alive Ethernet Job Control Protocol Port Port Timer Speed Enable* 9100* 5001* 3 Minutes* Auto Select* Standard* Disable 0-65535 0-65535 2-10 Minutes 10 Half Duplex Enhanced 10 Full Duplex 100 Half Duplex...
  • Page 259: Ethernet Params Submenus

    ETHERNET PARAMS Submenus ETHERNET PARAMS Submenus NetBIOS Protocol • Enable (the default). The NIC will respond to the NetBIOS protocol. • Disable. The NIC does not recognize the NetBIOS protocol. ASCII Data Port This option allows you to set the port number for ASCII print jobs. The data port number needs to match your host system setting.
  • Page 260: Job Control

    Chapter ETHERNET PARAMS Job Control • Standard (factory default). The NIC waits for the entire job to be received before it indicates the job is done. • Enhanced. The NIC waits for the entire job to be printed before it indicates the job is done.
  • Page 261: Wlan Address

    WLAN ADDRESS WLAN ADDRESS (from page 103) IP Address IP Address IP Address IP Address Subnet Mask Subnet Mask SEG1: SEG2: SEG3: SEG4: SEG1: SEG2: 000* 000* 000* 000* 000* 000* 0-255 0-255 0-255 0-255 0-255 0-255 Subnet Mask Subnet Mask Gateway Gateway Gateway...
  • Page 262: Wlan Address Submenus

    Chapter WLAN ADDRESS WLAN ADDRESS Submenus IP Address This item allows you to set the IP Address for the TCP/IP protocol in four three-digit segments (SEG1 through SEG4). If the IP Address is assigned by Bootp, ARP or DHCP, it is dynamic and read-only. The factory defaults for the SEG1 through SEG4 are 000, 000, 000, and 000.
  • Page 263: Wlan Params

    WLAN PARAMS WLAN PARAMS (from page 104) Signal Operation SSID Name SSID Name SSID Name Reset SSID Strength Mode (01-15) (16-30)) (31-32) Name Infrastructure* Pseudo IBSS Ad Hoc Min Xfer Channel Antenna Ant. Preamble Power Rate Diversity Mgmt Auto-negotiate* Default* Primary* Diverse* Default*...
  • Page 264 Chapter WLAN PARAMS WLAN PARAMS (from page 263) WEP Key 1 WEP Key 1 WEP Key 1 WEP Key 1 WEP Key 1 WEP Key 1 Byte8: Byte9: Byte10: Byte11: Byte12: Byte13: WEP Key 2 WEP Key 2 WEP Key 2 WEP Key 2 WEP Key 2 WEP Key 2...
  • Page 265: Wlan Params Submenus

    WLAN PARAMS Submenus WLAN PARAMS (from page 264) WEP Key 4 WEP Key 4 WEP Key 4 WEP Key 4 WEP Key 4 WEP Key 4 BYTE5: BYTE6: BYTE7: BYTE8: BYTE9: BYTE10: WEP Key 4 WEP Key 4 WEP Key 4 Default WEP Reset WEP BYTE11:...
  • Page 266 Chapter WLAN PARAMS SSID Name A 1-32 character, case-sensitive string that identifies the Extended Service Set Identification (ESS_ID) network the unit is part of. (ESS_ID is also called NET_ID.) These characters can be alphanumeric, symbols, or spaces. Reset SSID Name Allows you to reset the SSID name.
  • Page 267 WLAN PARAMS Submenus Transmit Power The power level as a percentage of full power. The range is 0 - 100%, and the factory default is 100%. Internat. Mode When enabled, the Wireless option adapts to international frequency requirements in Europe. The options are Disable (the factory default) and Enable.
  • Page 268 Chapter WLAN PARAMS WPA Mode Selects the WPA wireless security mode. • Disable (the default). WPA security is disabled. • Personal. Selects personal or pre-shared key mode for WPA security. WPA Cipher Selects the WPA wireless security cipher setting. Options include: •...
  • Page 269: Kerberos Params

    KERBEROS PARAMS Submenus KERBEROS PARAMS KERBEROS PARAMS (from page 104) Kerberos Kerb. Pwd Kerb. Pwd Kerb. Pwd Reset Kerb. KDC Port Enable (01-15) (16-30) (31-40) Number Disable* Enable 0-65535 Clock Skew Clock Skew Tckt Life Tckt Life Renew Life Renew Life Units (SEC) Units...
  • Page 270 Chapter KERBEROS PARAMS Kerb. Pwd(16–30) Characters 31 to 40 of the Kerberos password (maximum number of characters is 40). Kerb. Pwd(31–40) Characters 31 to 40 of the Kerberos password (maximum number of characters is 40). Reset Kerb. Pwd Resets Kerberos password to an empty string. KDC Port Number KDC (Key Distribution Center) port number is the 2-byte UDP/TCP port used for Kerberos Communication.
  • Page 271 KERBEROS PARAMS Submenus Tckt Life (SEC) Sets the maximum allowable amount of time in Seconds (SEC), Minutes (MIN), Hours (HR), or Days (DAY), as specified by the Tckt Life Units, that a ticket obtained from the Kerberos server is valid before getting a new one. •...
  • Page 272: Wlan Eap

    Chapter WLAN EAP WLAN EAP WLAN EAP (from page 105) Auth EAP User EAP User EAP User Reset EAP Method Mode (01-15) (16-30) (31-32) User Open* None* Shared LEAP Kerberos PEAP LEAP TTLS EAP Pswd EAP Pswd EAP Pswd Reset EAP (01-15) (16-30) (31-32)
  • Page 273 WLAN EAP Submenus EAP User (01-15) The first 15 characters of the EAP user name (maximum number of characters is 32). EAP User (16-30) Characters 16 to 30 of the EAP user name (maximum number of characters is 32). EAP User (31-32) Characters 31 to 32 of the EAP user name (maximum number of characters is 32).
  • Page 274: Battery Control

    Chapter BATTERY CONTROL BATTERY CONTROL BATTERY CONTROL (from page 105) Battery Time Percentage Current Voltage Amp-Hour Monitor To Go Charge Draw Used Disable* xxx.xx Hours xxx.x % +/- xx.xx Amps xx.xx Volts +/- xx.x Amp-Hours Enable Time To High Volt Low Volt Low Volt Go Alert...
  • Page 275 BATTERY CONTROL Submenus Time To Go This displays the Time to Go status on the LCD in hundredths of an hour. NOTE: This menu is available only when you select “Enable” in the Battery Monitor submenu. When the power cart charger is connected to an AC outlet, the Time To Go will be 0.00 Hours.
  • Page 276 Chapter BATTERY CONTROL High Volt Alert This allows you to set the maximum voltage for determining when a “BATT HIGH VOLT” warning occurs. When the printer receives a status from the battery that is greater than the value of the High Volt menu, the “BATT HIGH VOLT”...
  • Page 277: Printer Mgmt

    PRINTER MGMT Submenus PRINTER MGMT Notes: PRINTER * = Factory Default MGMT (from page 105) PNE Port Mgmt PNE Port PNE Port Status Port Mgmt Port Protocol Number Timeout Numb Number Ethernet* UCP* 3001* 100 Seconds* 3006* 3007* Disable PXML 1023 - 65535 1 - 255 Seconds 1023 - 65535...
  • Page 278: Date

    Chapter DATE DATE 1, 2 DATE (from page 105) Hour Minute Year Month 2099* Jan* 00 - 59 00 - 23 2000 - 2099 Jan - Dec 01 - 31 Notes: * = Factory Default This menu appears only if the real time clock option is installed. Updates the set parameters only if the real time clock NOVRAM option is installed.
  • Page 279: Downloading Software

    Downloading Software Loading Flash Memory Flash memory is contained in a SIMM (single in-line memory module) located on the controller PCBA. Printer control languages (the “emulations”) and printer operating system software are loaded into flash memory at the factory, but there are occasions when you may have to download this software: •...
  • Page 280: Downloading Software With The Firmware Download Utility

    Chapter Downloading Software With The Firmware Download Utility Downloading Software With The Firmware Download Utility The Firmware Download Utility (FDU) allows you to download program files into the printer with an easy to use graphical interface. The FDU is a utility program included on the CD that comes with the printer.
  • Page 281: Downloading Software Through The Parallel Port

    12. Identify which emulation set you want to download into the printer and note the filename that corresponds to that emulation. The filename is a six digit number plus .exe or .prg. For example: 123456.exe or 123456.prg This is the file you will download into the printer. 13.
  • Page 282 Chapter Downloading Software Through The Parallel Port 10. Open the readme.txt file on the CD. There are two emulation sets with corresponding part number files from which to choose: CT / IPDS / IGP / ZGL / TGL / IGL / STGL / DGL / MGL / IEGL TN / IGP / ZGL / TGL / IGL / STGL / / DGL / MGL / IEGL Both emulation sets include the LP+ emulation.
  • Page 283: Downloading Software Through The Nic

    Downloading Software Through The NIC IMPORTANT To download software through the NIC, you need the IP Address of the printer and the flash memory must contain basic printer code. If the flash memory was replaced, or if a download was interrupted (e.g., by a power outage), you must download software through the parallel port.
  • Page 284: Downloading Software Through The Nic Using Ftp

    Chapter Downloading Software Through The NIC Using FTP While the file is copied into memory, the printer LCD informs you of the download process and status. 14. When the new software has successfully downloaded into flash memory and the printer has reset itself, set the printer power switch to O (Off). 15.
  • Page 285 12. At the command prompt type: C:<Enter> cd \download<Enter> 13. Start the FTP (file transfer protocol) program by typing: ftp xxx.xxx.xxx.xxx<Enter> where xxx.xxx.xxx.xxx is the IP Address of the printer. 14. Log in to the printer by typing: root<Enter> You are given a password prompt. NOTE: The default is no password.
  • Page 286: Downloading Software Through The Usb Port

    Chapter Downloading Software Through The USB Port Downloading Software Through The USB Port Normally the host communicates with the printer’s USB port with a Windows driver. The Windows driver cannot be used to transfer a program file to the printer. To download software through the USB Port, perform the following steps: 1.
  • Page 287: Downloading Software If Flash Contains Only Boot Or Corrupt Code

    Downloading Software If Flash Contains Only Boot Or Corrupt Code If the flash memory contains only boot code (e.g., if it is new), or if a download was interrupted (e.g., by a power outage), you must download software through the printer’s parallel port using the three-key initialization sequence covered in this section.
  • Page 288: Using Truetype Fonts

    TrueType fonts (see page 292). Downloading TrueType Fonts You can download TrueType fonts to your printer by using any of the following: • Printronix Windows Driver • PGL Emulation (Online) • Download Mode (after adding a header) •...
  • Page 289: Printronix Windows Driver

    “View File List” and “Delete File List” until the user selects Optimize & Reboot. Printronix Windows Driver A TrueType font can be downloaded from a PC through the Printronix Windows Driver. 1. Load the Printronix Windows driver provided with your printer on the Manuals and Utilities CD on Windows 2000/NT/XP/Server 2003/Vista.
  • Page 290: Download Mode

    Chapter Downloading TrueType Fonts Download Mode To download a TrueType font to the printer through Download mode, first add a header to the font, then place the printer in Download mode and download the font. Adding A Header A TrueType font can be converted to a downloadable format by appending a header to the font file using the cnvt2fls.exe utility.
  • Page 291 Download Mode 10. At the command prompt type: copy /b filename.dwn LPT1<Enter> (where filename .dwn is file name you noted in step 9.) NOTE: If you are loading the file using the LPT2 port on the computer, type the following command: copy /b filename.dwn LPT2<Enter>...
  • Page 292: Ptx_Setup

    Chapter Select And Print Downloaded TrueType Fonts PTX_SETUP PTX_SETUP can be used to download TrueType fonts into the file system. Please see the PTX_SETUP chapter in the PGL Programmer’s Reference Manual for details. Example: ! PTX_SETUP FILE_IO-CAPTURE; “ARIAL.TTF”. PTX_END Arial TrueType font binary data NOTE: Do not add any LF/FF at the end of the binary data !PTX_SETUP FILE_IO-CAPTURE;””.
  • Page 293: Interfaces

    Interfaces Overview This chapter describes the host interfaces provided with the printer. The printer interface is the point where the data line from the host computer plugs into the printer. The interface processes all communications signals and data to and from the host computer. Plus, with the Auto Switching feature, you can configure the printer to accept several interfaces at the same time.
  • Page 294: Centronics Parallel Interface

    Chapter Centronics Parallel Interface Centronics Parallel Interface Table 11. Centronics Interface Connector Pin Assignments Input Signals Output Signals Miscellaneous Signal Signal Signal DATA LINE 1 ACKNOWLEDGE CHASSIS GROUND Return Return DATA LINE 2 ONLINE GROUND Return Return DATA LINE 3 FAULT Spares Return...
  • Page 295: Centronics Parallel Interface Signals

    Centronics Parallel Interface Signals Centronics Parallel Interface Signals Table 12. Centronix Parallel Interface Signals Signals Purpose Data Lines 1 through 8 Provide eight standard or inverted levels from the host that specify character data, plot data, or a control code. Data Line 8 allows access to the extended ASCII character set.
  • Page 296: Nibble Mode

    Chapter IEEE 1284 Parallel Interface Compatibility Mode can be combined with Nibble and Byte Modes to provide bidirectional communication. Nibble Mode Eight bits equals one byte. When a byte of data is sent to the printer, the eight bits are sent over eight data lines. Some devices cannot send data over their eight data lines.
  • Page 297 Signals Table 13. IEEE 1284 Signals (continued) Type of Mode Source of Data Compatible Nibble Byte Printer PError AckDataReq AckDataReq Printer Select Xflag Xflag Host nAutoFd Host Busy HostAck Not Defined Logic Grid Chassis Grid Printer Peripheral Logic High Signal Ground (nStrobe) Signal Ground (Data 1) Signal Ground (Data 2) Signal Ground (Data 3)
  • Page 298: Terminating Resistor Configurations

    Chapter IEEE 1284 Parallel Interface Host Clock / nWrite. Driven by the host. Data is transferred from the host to the printer. When the printer sends data, two types are available. If it is Nibble Mode, the signal is set high. If it is Byte Mode, the signal is set low. Data 1 through Data 8.
  • Page 299: Rs-232 And Optional Rs-422 Serial Interfaces

    RS-232 And Optional RS-422 Serial Interfaces RS-232 RS-232 And Optional RS-422 Serial Interfaces NOTE: The RS-232 and RS-422 serial interface circuit characteristics are compatible with the Electronic Industry Association Specifications ® -232-E and EIA-422-B. The RS-232 and RS-422 serial interfaces enable the printer to operate with bit serial devices that are compatible with an RS-232 controller.
  • Page 300: Usb

    Chapter RS-422 NOTE: The RS-422 serial interface connector is optional. Table 15. RS-422 Serial Interface Connector (9 Pin) Assignments Input Signals Output Signals Miscellaneous Signal Signal Signal - Receive Data (-RXD) - Transmit Data (-TXD) Chassis/Signal Ground + Receive Data (+RXD) + Transmit Data (+TXD) ±...
  • Page 301: Diagnostics And Troubleshooting

    Diagnostics And Troubleshooting Printer Tests A sequence of automatic tests is performed during printer power-up. If any faults are detected at that time, a fault message will display. Before setting the printer for online operation, run the Test Print program. The Test Print program has a number of tests which allow you to check for proper printer operation and print quality.
  • Page 302: Improving Processing Time

    Chapter Troubleshooting Common Situations Improving Processing Time Before looking at solutions for decreasing processing time and increasing throughput, it may help to understand what happens during processing. When the printer receives a format command, it enters the label formatting mode. Label formatting requires time to process the label data into the printer buffers.
  • Page 303 Interfacing The printer will not function properly with an incorrectly wired cable or the wrong interface cable installed. If the cable is suspect, contact Printronix or your authorized service representative. When the printer is first powered up, it will reset itself to the communication default parameters.
  • Page 304: Controlling Print Quality

    Chapter Troubleshooting Common Situations Controlling Print Quality Three factors have the greatest effect on print quality: • The amount of heat applied by the printhead (print intensity) • The speed at which media is moving under the printhead (print speed) •...
  • Page 305: Determining Printhead Wear

    Determining Printhead Wear Determining Printhead Wear The most common signs of a worn printhead are fixed vertical streaks that are always the same size and in the same place on the printout. To determine if vertical streaks are caused by a worn printhead, follow these methods: 1.
  • Page 306: Replacing The Printhead

    Chapter Replacing The Printhead Replacing The Printhead 1. Set the printer power switch to O (Off). WARNING Always unplug the printer power cord from the printer or power outlet before doing any installation procedure. Failure to remove power could result in injury to you and damage the equipment. When applicable, you will be instructed to apply power.
  • Page 307 Replacing The Printhead Determining Printhead Wear Printhead Retainer Clip (2) Pivoting Deck Lower Tab (2) Pull-Tab Printhead Assembly Printhead Printhead Controller Cover Cable Assembly Release Release Upper Media Sensor Cable Assembly Power Supply Cable Assembly Figure 8. Replacing the Printhead Assembly CAUTION To prevent electrostatic damage to electronic components, ground yourself by touching an unpainted part of the printer frame before...
  • Page 308: Restore The Printer To Operation

    Chapter Restore The Printer To Operation NOTE: The upper media sensor cable assembly connects in the middle for 4 inch models, on the left side for 6 inch models (Figure 8), and on the right side for 8 inch models. 11.
  • Page 309: Solving Other Printer Problems

    Solving Other Printer Problems Solving Other Printer Problems Table 16. Printer Problems and Solutions Symptom Solution/Explanation Communications Failures. 1. Check the interface cable. 2. Check the configuration to ensure the correct interface is enabled. 3. Verify the printer is receiving data by viewing the Job In Process indicator on the control panel.
  • Page 310 Chapter Restore The Printer To Operation Table 16. Printer Problems and Solutions (continued) Symptom Solution/Explanation LCD message display is This message informs the user that the printer has received illuminated and the printer data, but no valid commands were found. This typically occurs appears to be working, but when an incorrect emulation or SFCC was selected.
  • Page 311 Solving Other Printer Problems Table 16. Printer Problems and Solutions (continued) Symptom Solution/Explanation PRINT QUALITY • Label(s) did not get 1. If the serial interface is being used, verify that the correct printed within a multi label data protocol is selected to match the host interface print job.
  • Page 312 Chapter Restore The Printer To Operation Table 16. Printer Problems and Solutions (continued) Symptom Solution/Explanation Printing is faded or of poor 1. Clean the printhead. quality. 2. Check that both latches on the pivoting deck are closed and latched. Close the printhead by pressing down on both sides of the pivoting deck and rotating the deck lock lever fully counterclockwise.
  • Page 313 Solving Other Printer Problems Table 16. Printer Problems and Solutions (continued) Symptom Solution/Explanation • Loss of one or more 1. In the CALIBRATE CTRL menu, set Gap Windowing to serialized labels within a Enable. print job. 2. Set Gap Length to equal the physical gap length of the •...
  • Page 314 Chapter Restore The Printer To Operation Table 16. Printer Problems and Solutions (continued) Symptom Solution/Explanation PRINTER OPERATION Advances several labels 1. Check that labels are loaded correctly. (See “Loading when FEED key is pressed. Media And Ribbon” on page 38.) 2.
  • Page 315 Solving Other Printer Problems Table 16. Printer Problems and Solutions (continued) Symptom Solution/Explanation RIBBON Printer advances media, but 1. Make sure the ribbon is installed correctly. the ribbon does not advance. 2. A poor ribbon/media combination can cause insufficient friction between the media and ribbon. Verify that the correct ribbon and media are being used.
  • Page 316: Printer Alarms

    Chapter Restore The Printer To Operation Printer Alarms The printer has built-in alarms that monitor printer status and media stock conditions. Alarm messages display indicating the present status of the printer and media stock levels. The alarms also indicate if the printer electronics detect an error condition.
  • Page 317 Fault Messages Table 17. LCD Message Troubleshooting Can User Displayed Message Explanation Solution Correct? 06 HOST REQUEST Status message: in CT Not a printer problem. emulation, the host computer or printer controller requires attention. 08 HOLD PRINT Status message: in CT Press PAUSE to put the printer TIMEOUT emulation, the printer...
  • Page 318 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? 33 HEAD OPEN Status message in the Close and latch the printhead. TIMEOUT CT emulation: The Press PAUSE to put the printer printer was offline more online.
  • Page 319 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? BAR CODE QUIET Data validation error: 1. Fix application. Zone too small Quiet Zone error. 2. Disable Quiet Zone Error reports. BATT HIGH VOLT This is the High Volt 1.
  • Page 320 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? BUFFER OVERRUN Receive overrun (serial 1. Make a configuration interface). printout. 2. Verify that the printer matches the host serial interface configuration settings for Data Protocol, Baud Rate, Data Bits, Stop Bits, Parity, Data Terminal...
  • Page 321 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? CLEARING Emulation software No action required. PROGRAM successfully loaded FROM FLASH into printer RAM and the checksum matched. The old program is now being deleted from flash memory.
  • Page 322 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? DO NOT POWER This is a standard Do not power off the printer warning message that until downloading is complete. displays while the printer is downloading software.
  • Page 323 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? E02 MACHINE CHK An illegal or 1. Cycle Power. Run the print See User Manual unsupported job again. If the message instruction was appears, load the latest attempted in the emulation software.
  • Page 324 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? E03D DSI BAT PS An illegal or 1. Cycle Power. Run the print See User Manual unsupported job again. If the message instruction was appears, load the latest attempted in the...
  • Page 325 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? E03H DSI ECXOWX An illegal or 1. Cycle Power. Run the print See User Manual unsupported job again. If the message instruction was appears, load the latest attempted in the emulation software.
  • Page 326 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? E06 NOT ALIGNED An illegal or 1. Cycle Power. Run the print See User Manual unsupported job again. If the message instruction was appears, load the latest attempted in the...
  • Page 327 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? ENTER to Stop Normal message when Press the ENTER key to stop a test print pattern that printing the test pattern. will run continuously has been enabled. ERROR: DC Yes/No The printer cannot find...
  • Page 328 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? ERROR: PROGRAM The printer is not Power off the printer for 15 NOT COMPATIBLE compatible with the seconds, then power back on. downloaded program.
  • Page 329 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? FAN WARNING The printer detected 1. Verify that the fan rotates that the power supply when the printer is first fan did not rotate for at powered up and when the least 45 seconds when printer moves media or...
  • Page 330 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? FPGA FILE Yes/No The program file was 1. Download the program file NOT FOUND not downloaded again. successfully. 2. If the message reappears, contact your authorized customer service representative.
  • Page 331 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? H00: PCI SLOT ? The controller board is Call your authorized service See User Manual not communicating representative. with a PCI card. This could indicate a bad PCI card, poor connection, or problem in the PCI bus.
  • Page 332 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? IGP/PGL ERROR Appears when the Deselect "Fault" from Error "Fault" option is Report on the front control selected from Error panel. Report in the front panel.
  • Page 333 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? LOADING The new emulation No action required. PROGRAM program is loading into FROM PORT XX% printer RAM. XX% indicates how much of the program has loaded.
  • Page 334 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? NON VOLATILE Yes/No The printer assigns a 1. If the message appears at MEMORY FAILED certain amount of power-up, call your simulated NVRAM for authorized customer storage of saved...
  • Page 335 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? OVERALL GRADE Overall data validation 1. Press Pause to clear the FAIL failure: decodeability, message. percent decode, 2. Adjust the parameter that defects, modulation, is causing the failure. Run EC Min, Rmin, and/or a Scan Report to see symbol contrast.
  • Page 336 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? PAPER OUT The printer does not 1. Install media. If a break Load Paper sense media: occurred, reinstall the media. Press the PAUSE •...
  • Page 337 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? PAPER OUT In the CT emulation Load media and run a print TIMEOUT with a coax interface, a test. If the message persists, time-out message is contact your authorized service sent to the host if paper representative.
  • Page 338 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? PRINT HEAD COLD Printer is in a cold 1. Reseat P401 on printhead. See Manual environment or 2. Change the printhead. connector P401 has 3.
  • Page 339 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? PWR SUPPLY HOT Power supply is hot. 1. Determine that the fan is See Manual operating and that all air vents are unobstructed. 2. Move the printer to a cooler area.
  • Page 340 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? • Remove Label A label was 1. Remove the label from the detected at the front of the printer to allow front of the printer the next label to print.
  • Page 341 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? Ribbon Low 1. The supply spool is 1. Replace ribbon. getting low. 2. Disable Ribbon Low in the 2. If there is a large MEDIA CONTROL menu. amount of ribbon still on the supply spool, then the...
  • Page 342 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? TESTING Normal power-up 1. No action required. HARDWARE message. Printer is 2. If the printer does not PLEASE WAIT running its initialization complete initialization and routine.
  • Page 343 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? WIRELESS The type of wireless The PCMCIA radio card that ADAPTER card is incompatible you installed may be NOT COMPATIBLE with the printer incompatible with the dual NIC software.
  • Page 344 Chapter Restore The Printer To Operation...
  • Page 345: A Specifications

    Specifications Print Method Table 18. Printing Specifications T5204 T5304 T5206 T5306 T5208 T5308 SL5204 SL5304 Print Resolution (dpi) .005 .0033 .005 .0033 .005 .0033 Min. Dot Size (sq. in) (.127 mm) (.083 mm) (.127 mm) (.083 mm) (.127 mm) (.083 mm) Bar Code Modulus (mils) Picket Fence 5 - 127...
  • Page 346: Media

    Appendix A Media Table 19. Media - General Information Type: Roll-fed, die-cut continuous or fanfold labels, tags or tickets; most direct thermal or thermal transfer materials. Supply Roll: 8 inch (203 mm) maximum diameter on 1.5-inch (37.5 mm) to 3-inch (76 mm) diameter cores. Internal Rewinder: Accepts up to a 5-inch diameter roll of label backing.
  • Page 347 Media I. Tag Specification II. Tag Specification III. Label Specification (Mark Sensing) (Gap Sensing) (Gap Sensing) Black Mark (on underside) Recommended Recommended Cross Perf Cross Perf Location Location Direction of Media Motion Direction of Media Motion Direction of Media Motion Figure 9.
  • Page 348: Ribbon

    Appendix A Ribbon Table 21. Ribbon Specifications T5X04 T5X06 T5X08 SL5X04 MP2 SL5X06 MP2 Ribbon Width Range 0.75-4.5 in. 2.0-6.8 in. 3.0-8.75 in. 19 -114.3 mm 50.8-172.7 mm 76.2-222.25 mm Max. Ribbon Length (m) Max Ribbon Roll 3.60 in. 3.60 in. 3.60 in.
  • Page 349: Media Cutter Option

    Media Cutter Option Media Cutter Option Cutters are designed to cut tags and label liner. Avoid cutting through the adhesive backed portion of any media. Cutter The cutter is designed to cut tags and label liner. Table 24. 4, 6, and 8 inch Models Typical Life >...
  • Page 350: Power

    Appendix A Power Table 26. Power Source and Grounding Power Source: 115 or 230 VAC 50/60Hz switching power supply. Grounding: Unit must be connected to a properly grounded receptacle. Table 27. Power Consumption 4 inch printers 6 inch printers 8 inch printers 203 dpi 300 dpi 203 dpi...
  • Page 351: Physical

    Physical Physical Table 29. Physical Dimensions T5X04 T5X06 T5X08 SL5X04 MP2 SL5X06 MP2 Outside Dimensions (in.) 13H x 11.7W x 13H x 13.4W x 13H x 15.4W x 20.5D 20.5D 20.5D Weight (lbs/kg) 36.6 lbs. (16.6 kg) 40 lbs. (18.14 kg) 43 lbs.
  • Page 352 Appendix A...
  • Page 353: B Printer Options

    Printer Options Options are offered with the printer to enhance its capabilities and to provide a large degree of application flexibility. A description of the option complement is given below. Field-installable options include installation instructions. Hardware Options Media Cutter The printer may be ordered with a cutter mechanism installed (for cutting tags and label liner), or the option can be installed by an authorized service representative at a later date.
  • Page 354: Interface Options

    Appendix B Hardware Options Real Time Clock (RTC) The RTC is a clock chip with internal battery. The clock keeps track of the year, month, day, hour, minute and second values. It will continue to operate when the printer is off. NOTE: To preserve the battery, the clock will not run when it leaves the factory;...
  • Page 355: Supplies And Accessories

    Thermal Media and Ribbons will ensure optimum image quality, consistent bar code performance, and extended life of the printhead. Please refer to the Printronix Media Selection Guide for details concerning the application suitability for all media and ribbon products. To obtain a copy of...
  • Page 356: Genuine Printronix Thermal Transfer Ribbons

    Appendix B Supplies And Accessories Genuine Printronix Thermal Transfer Ribbons The following is a list of Genuine Printronix Thermal Transfer ribbons: Printronix Wide Spectrum Wax Ribbon 8300 Provides superior print quality for coated and uncoated paper and tag stocks. Printronix Wax Resin Blend Ribbon 8500 Provides excellent high speed print quality with premium durability performance on a wide range of thermal transfer receptive papers and films.
  • Page 357: Genuine Printronix Media

    Genuine Printronix Media Genuine Printronix Media Printronix provides a wide variety of sizes, colors, and shapes of labels and tags readily available to meet all of your labelling needs. The Printronix Expanded Die Library details hundreds of label sizes and configurations...
  • Page 358 Appendix B Supplies And Accessories Besides the standard roll label configuration, Genuine Printronix ThermaLine labels are also available in fanfold configurations. Type Media (Stock) Ribbon Features Typical Applications Direct Thermal Paper Label Not Used Low cost. Shipping. Ease of use.
  • Page 359: Accessories

    Accessories Accessories Field installable accessories available for your thermal printer are listed below. Contact your authorized supplier for more details. • Coax/Twinax Host Interface • GPIO • Internal Rewind Kit • Media Cutter (4, 6, and 8 inch) • Media Cutter Tray (used with a Media Cutter option) •...
  • Page 360 Appendix B Supplies And Accessories...
  • Page 361: C Ascii Control Codes

    ASCII Control Codes Char Char Char Char & <...
  • Page 362 Appendix C Char Char Char Char > NOTE: For the hardware handshake XON/XOFF commands: XON = Ctrl Q (DC1) XOFF = Ctrl S (DC3)
  • Page 363: D Media Cutter Installation

    Media Cutter Installation Prepare The Printer Peel/Tear Assembly Screw (2) Lower Support Assembly Peel/Tear Door Figure 1. Peel/Tear Assembly 1. Set the printer power switch to O (Off). 2. Open the peel/tear door by pulling it upward, then forward. 3. Using the appropriate metric hex key, remove the two screws attaching the peel/tear assembly to the lower support assembly.
  • Page 364: Installing The Cutter

    Appendix D Installing The Cutter Installing The Cutter RJ-11 Receptacle RJ-11 Connector Lower Support Assembly Cutter Assembly Mounting Bracket Metal Tab (2) Magnetic Catch (2) Cutter Assembly Screw (2) Figure 2. Cutter Assembly 1. Plug the RJ-11 connector into the RJ-11 receptacle. 2.
  • Page 365: Restore The Printer To Operation

    Restore The Printer To Operation Restore The Printer To Operation NOTE: The printer cannot detect the presence of the cutter unless the cutter is in the up (closed) position and the cutter top cover is installed when the printer is powered on. 1.
  • Page 366 Appendix D Removing The Media Cutter...
  • Page 367: E Media Cutter Tray Installation

    Media Cutter Tray Installation Assembling The Media Cutter Tray Slots Cutter Tray Flanges (4) Cutter Tray Base Figure 1. Attaching the Cutter Tray Bin to the Cutter Tray Base 1. Align the flanges of the cutter tray bin with the slots in the cutter tray base. 2.
  • Page 368: Installing The Media Cutter Tray

    Appendix E Installing The Media Cutter Tray Installing The Media Cutter Tray Figure 2. Placing the Media Tray Cutter in Position 1. Position the output area of the printer adjacent to the edge of the supporting table or stand. 2. Open the media cover and slide the lip of the media cutter tray over the lip of the printer base pan.
  • Page 369 Figure 3. Installing the Media Cutter Tray 3. Rotate the media cutter tray into position with the tray resting against the table. 4. Close the media cover.
  • Page 370 Appendix E Installing The Media Cutter Tray...
  • Page 371: F Glossary

    Glossary Baud (rate) Baud Rate is the number of information bits that can be transmitted between the printer and the computer in one second. For example, one baud equals one bit per second in a series of binary signals. Both the printer and the computer must be configured to the same baud rate.
  • Page 372 Appendix F Data Bits Binary information sent to the printer; a character set grouping containing letters, digits, and punctuation marks to be printed. Default A value, parameter, attribute, or option that is assigned by a program or system when another has not been specified by the user.
  • Page 373 IGP/PGL Intelligent Graphics Printing software for the Printronix Graphics Language, designated for Printronix printers. IGP/PGL provides online forms, barcodes, and many alphanumeric text-generation capabilities and is compatible with earlier versions of Printronix IGP protocol and programming. Interface...
  • Page 374 Appendix F Nonvolatile Memory Nonvolatile memory stores variables that must be preserved when the printer is turned off, such as configuration parameters and printer usage statistics. Nonvolatile memory is preserved because RAM is housed on the controller board, which contains an independent, battery-operated power supply.
  • Page 375 Roll Media Media supplied in a roll format, usually wound on a 1-inch or 3-inch cardboard core. The T5000 media hanger assembly accepts both core sizes. Sensed Distance Gap/Mark Sensor = Gap, Advanced Gap, or Advanced Notch: The Sensed Distance value is the physical length of one label plus the length of one gap.
  • Page 376 Appendix F...
  • Page 377 Index Symbols Alt. Set 80-9F option (Coax, Twinax, TN3270, TN5250), 195 ^Dnn Dot Slew option, 193 Alt. Set 80-9F option (P-Series, Serial Matrix, Numerics Epson FX), 194 Ambient light Validator failure fault message, 318 06 HOST REQUEST fault message, 317 Amp-Hour Used option, 275 08 HOLD PRINT TIMEOUT fault message, 317 Ant.
  • Page 378 BAR CODE QUIET Zone too small fault CALIBRATE CTRL message, 319 menu, 138 Barcode var. option, 196 submenus, 139 Batch Counter option, 159 Calibrating media sensors, 72 Batch Rewind mode, 54 CALIBRATION Warning fault message, 320 BATT HIGH VOLT fault message, 319 Calibration warning fault message, 320 BATT LOW VOLT fault message, 319 Cancel IGP/DCU option, 198...
  • Page 379 CLEARING PROGRAM FROM FLASH fault CR Edit option, 205 message, 321 CR, EM, & NL option, 206 Clip Page option, 131 Create And Send Download File Clock Skew (SEC) option, 270 Download Mode, 290 Clock Skew Units option, 270 Online (PGL Only), 289 CSC, 19 Cmd Resolution option, 204 COAX SETUP menu, 164...
  • Page 380 Define LF code option (P-Series, P-Series XQ), 207 Del Char frm Flsh option, 153 E00 EXE @ ADDR0 message, 322 Del Char frm RAM option, 154 E01A TYPE 0x40 message, 322 Del Set frm Flsh option, 154 E01B TYPE 0x60 message, 322 Del Set from RAM option, 154 E02 MACHINE CHK message, 323 Delete Config option, 116...
  • Page 381 ERROR FLASH DID NOT PROGRAM fault message, 327 FAN WARNING fault message, 329 ERROR IPDS needs 300 DPI Head fault Fanfold media, 46 message, 327 Fault, 295 ERROR NO DRAM DETECTED fault Fault message message, 327 06 HOST REQUEST, 317 ERROR OCCURRED FLUSHING QUEUES fault 08 HOLD PRINT TIMEOUT, 317 message, 328...
  • Page 382 ERROR DRAM AT ADDRESS PARITY ERROR, 337 XXXXXXXX, 327 POOR SCANNING Check Head&Heat, 337 ERROR FLASH DID NOT PROGRAM, 327 POOR SCANNING Check media, 337 ERROR IPDS needs 300 DPI Head, 327 POOR SCANNING Inspect head, 337 ERROR NO DRAM DETECTED, 327 POWER SAVER MODE, 337 ERROR OCCURRED FLUSHING PRINT HEAD COLD See Manual, 338...
  • Page 383 E03F DSI CXOWX, 324 Format Control option, 212 E03G DSI ECXIWX, 324 Forms Handling option, 212 E03H DSI ECXOWX, 325 Forms Length (in.) option, 211 E04A ISI NO TRA, 325 Forms Length (mm) option, 211 E04B ISI DIRECT, 325 FPGA FILE NOT FOUND fault message, 330 FRAMING ERROR fault message, 330 E04C ISI PROTEC, 325 E06 NOT ALIGNED, 326...
  • Page 384 Holes, 68 Interface options, 354 Hor Image Shift option, 110, 123 Interfaces, 293 Horizontal black marks, 67 Centronics parallel, 294 Horizontal DPI option, 214 Dataproducts Long Lines, 294 Host Command option, 214 IEEE 1284, 295 Host Form Length option (IPDS), 215 Interfacing, 303 Host Form Length option (PGL), 215 Internal rewinder, 24, 54, 59, 353...
  • Page 385 Lbl Missing Flt option, 131 general information, 346 loading, 38 LCD, 33 LCD Fault Message Troubleshooting Table, 317 Printronix, 357 Ld Char at PwrUp option, 154 roll, 39 Ld Char from Fls option, 153 MEDIA CONTROL Ld Set at PwrUp option, 154...
  • Page 386 Memory expansion (for non-IPDS printers only), 24 Operating modes, 37 Memory specifications, 348 Operation Mode option, 265 Menu mode, 37 Optimize&Reboot option, 155 MENU MODE QUICK SETUP fault message, 333 Optimized Ratio option, 221 Menu options, selecting, 86 OPTION NOT INSTALLED fault message, 334 Menu overview, 94 Optional features, 24 Mgmt Port Number option, 277...
  • Page 387 Paper Instruction (PI) signal, Centronics Power on IGP/PGL option, 223 interface, 295 Power On Reset option, 253 PAPER OUT Load Paper fault message, 336 POWER SAVER MODE fault message, 337 Paper Out Sensor option, 141 Power Saver Time option, 152 Paper Out Thresh option, 140 Power source and grounding, 350 Power switch, 33...
  • Page 388 301 set-up, 27 PrintNet Enterprise Suite, 24 the printing process, 25 Printronix media, 357 warranty, 9 Printronix Windows Driver, 289 PRINTER CONTROL Processing time, improving, 302 menu, 146 Prop Line Length option, 224 submenus, 148 Prop. Spacing option, 224 PRINTER HOT fault message, 338 Protect Configs.
  • Page 389 Save Set to Flsh option, 154 Ribbon, 26 Save, auto, 89 loading, 38, 51 Saving new configurations, 88 Printronix, 356 Scalable Size option, 226 Ribbon 8300, 356 SCS Buffer Cntrl option, 226 Ribbon 8500, 356 SECURITY CODE VIOLATION fault message, 341...
  • Page 390 SERIAL PORT media dimensions, 347 menu, 245 memory, 348 submenus, 246 physical dimensions, 351 Serial Port, downloading software, 280 power, 350 Series1 1 Char, 247 power consumption, 350 Series1 2 Char, 248 printer model, 22 Set Label Length option, 134 printing, 345 Set Lock Key option, 155 ribbon, 348...
  • Page 391 Threshold Range option, 145 TrueType Fonts, Downloaded, 292 Ticket Save Mode option, 136 Trunc Dyn Data option, 232 Time processing, improving, 302 Truncate Alpha option, 232 Time To Go Alert option, 275 TWINAX SETUP menu, 167 Time To Go option, 275 Twinax Type option, 232 Twinax/coax host interface, 24 Timeout option...
  • Page 392 WAITING FOR PROGRAM DOWNLOAD fault message, 342 Warranty information, 9 WEP Key BYTE1 through BYTE13 option, 267 WEP Key Format option, 267 WEP Key Width option, 267 Width Limit option, 235 Windows Driver, 289 WIRELESS ADAPTER NOT COMPATIBLE fault message, 343 WLAN ADDRESS menu, 261 submenus, 262...
  • Page 394 *178425-001* 178425-001E...

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