Printronix T5000 User Manual page 259

Table 15. LCD Message Troubleshooting (continued)
Displayed Message
ERROR: IPDS needs
300 DPI Head
ERROR: NO DRAM
DETECTED
ERROR: PROGRAM
NEEDS MORE DRAM
ERROR: PROGRAM
NEEDS MORE FLASH
ERROR: PROGRAM
NOT COMPATIBLE
ERROR: PROGRAM
NOT VALID
ERROR: SECURITY PAL
NOT DETECTED
ERROR: SHORT AT
ADDRESS XXXX
ERROR: WRITING
TO FLASH
ERROR: WRONG
CHECKSUM
Can User
Explanation
Correct?
Yes The printer has detected a
203 DPI printhead installed
with IPDS software
downloaded. IPDS software
only supports the 300 DPI
printhead.
Yes/No The printer could not find any
DRAM.
Yes/No The printer requires more
DRAM memory in order to
run the downloaded
program.
Yes/No The printer requires more
flash memory in order to run
the downloaded program.
Yes The printer is not compatible
with the downloaded
program.
Yes The printer does not see a
program in flash memory.
Yes/No The security PAL is not
present or has failed.
Yes/No Hardware failure in DRAM or
Main PCBA controller
circuitry.
Yes/No Hardware or software fault in
flash memory.
Yes/No The printer received the
complete program but the
checksum did not match.
The data may have been
corrupted during download.
Fault Messages
Solution
Power off the printer and replace the
203 DPI printhead with a 300 DPI
printhead.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
259