Printronix T5000 User Manual page 263

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Table 15. LCD Message Troubleshooting (continued)
Displayed Message
PAPER OUT
TIMEOUT
PARITY ERROR
POOR SCANNING
Check Head&Heat
POOR SCANNING
Check media
POOR SCANNING
Inspect head
POWER SAVER MODE
PRINT HEAD COLD
See Manual
PRINT HEAD HOT
See Manual
PRINT HEAD UP
Close Print Head
Can User
Explanation
Correct?
Yes
In the CT emulation with a
coax interface, a time-out
message is sent to the host if
paper is not loaded within 10
minutes after PAUSE was
pressed to clear a paper out
fault.
Yes
Parity error (serial interface).
Yes
Data validation failure:
The ratio between bar code
elements is too small.
Yes
Data validation failure:
The bar code is only good in
small bands that are difficult
to scan.
Yes/No
Data validation failure:
Defects failure; blemishes
with the bar code are
detected.
Yes
This is a status message.
The printer is in low-energy
idle state, the fan and higher
voltages are off, and only
+5Vdc logic circuits are
active.
Yes
Printer is in a cold
environment or connector
P401 has become dislodged.
Yes/No
The printhead has become
overheated.
Yes
Printhead is not closed and
completely latched.
Fault Messages
Solution
Load media and run a print test. If the
message persists, contact your
authorized service representative.
Check your serial host interface
parameter settings. If necessary,
change them so they match the
settings of the attached host.
Adjust heat/speed/pressure.
Check for ribbon wrinkle. Roll wrinkled
area onto take-up spindle.
1. Check paper and ribbon to make
sure they are clean, unwrinkled,
and installed properly.
2. Clean printhead.
3. If message persists, replace the
printhead.
No action required.
1. Reseat P401.
2. Change the printhead.
3. Place printer in a warmer location.
4. If problem persists, contact your
authorized service representative.
1. Allow the printhead to cool down for
5 minutes, then press PAUSE.
Resume printing.
2. If possible, reduce print intensity.
3. If problem persists, contact your
authorized service representative.
Close and latch the printhead pivoting
deck.
263

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