Optional Topcoat Station - DataCard ImageCard IV User Manual

8-18

Optional topcoat station

This section describes problems that might originate in the topcoat station.
What you see
Random scratches appear
in the topcoat of the
printed card.
Repeating scratches or
marks appear in the
topcoat of the printed
card.
The topcoat shows one or
more bands across the
width of the card.
Table 8-3: Topcoat quality problems—topcoat station
#
Possible causes
The inside of the printer is
dirty.
Supplies were
mishandled.
The heated roller is dirty or
damaged.
The topcoat supply is not
loaded correctly in the
cartridge or the cartridge
is not fully seated in the
topcoat station.
If you have both topcoat
and overlay stations, the
topcoat supply might be
installed in the overlay
cartridge.
Obtain guidance from service before performing this task.
User's Guide for the ImageCard® IV Printer
Troubleshooting
Solutions
Clean the inside of the
printer. See Chapter 7.
Run a test card. See
Chapter 8.
Store supplies in a clean
environment. Keep
supplies in their packaging
until loaded in the
cartridge. If cartridges are
pre-loaded, handle them
carefully to prevent
contamination.
Clean the heated roller.
See Chapter 7.
In the problem persists,
contact your service
representative.
Load the topcoat supply in
the cartridge again. When
replacing the topcoat
cartridge, make sure it is
fully seated in the station
and locked. See
Chapter 3.
Check the supply material
in the overlay cartridge.
Load the supply in the
cartridge again or load the
correct supply in the
cartridge. See Chapter 4.