Print Station - DataCard ImageCard IV User Manual

8-10

Print station

Table 8-1
What you see
One or more unprinted
lines run the entire length
of the card.
Part of the printed card is
blank.
Text is not printed on the
card.
describes problems that can originate in the print station.
Table 8-1: Print quality problems
Possible causes
The printhead might be
dirty or damaged.
Cards might not meet
specifications.
Cards might be dirty.
The printhead cable might
not move freely, restricting
printhead alignment.
The printhead cartridge
might be misaligned.
Text to print on the card
was formatted using a
non-TrueType font.
#
Obtain guidance from service before performing this task.
Solutions
Clean the printhead. See
Chapter
Run a test card. See this
chapter.
If cleaning does not solve
the problem, replace the
printhead. See
Obtain and use a different
supply of cards. See
Appendix
Increase the frequency of
cleaning. See
Run a cleaning cycle. See
Chapter
Make sure the printhead
cable is not jammed. See
"Replacing the printhead
cartridge" in
Set the position of printing.
See Chapter
Format text to print using
only TrueType fonts.
User's Guide for the ImageCard® IV Printer
Troubleshooting
7.
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Chapter 7.
A.
Chapter 6.
7.
Chapter 7.
6.