Downloading Debug Information - NETGEAR ProSafe WG102-500 Reference Manual

WG102-500, WGAP150 ProSafe™ 802.11g Wireless Access Point
2. Select Tools. The Diagnostic Tools screen displays.
Figure 6-2
3. Enter an IP address or domain name in the Destination field.W
4. From the Diagnostic Tolls menu, select one of the following options:
• Ping. Ping a device. If the request times out (no reply is received), it usually means
that the destination is unreachable. However, some network devices can be
configured not to respond to a ping.
• Traceroute. Trace a route. Lists all routers between the source (this wireless access
point) and the destination IP address.
• Nslookup. Query a DNS server. A Domain Name Server (DNS) converts the Internet
name (for example, www.netgear.com) to an IP address. If you need the IP address
of a Web, FTP, Mail or other server on the Internet, you can request a DNS lookup to
find the IP address.
The results are displayed in the Results window.

Downloading Debug Information

Debug information will assist NETGEAR technical support to find a solution when you are
experiencing technical issues with the wireless access point.
To download the debug file:
1. Log in to the wireless access point at its default LAN address of http://192.168.0.229
with its default user name of admin and default password of password, or using
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