Chapter 6 Troubleshooting - NETGEAR ProSafe WG102-500 Reference Manual

6.
Troubleshooting
This chapter provides information about troubleshooting your wireless access point. After
each problem description, instructions are given to help you diagnose and solve the problem.
For the common problems listed, go to the section indicated.
• Is the wireless access point on?
Go to "Basic Functioning" on page 112.
• Have I connected the wireless access point correctly?
Go to "Basic Functioning" on page
• I cannot access the Internet or the LAN.
Go to "You Cannot Access the Internet or the LAN from a Wireless-Capable Computer"
on page 113.
• I cannot access the wireless access point from a browser.
Go to "You Cannot Configure the Wireless Access Point from a Browser" on page
• A time-out occurs.
Go to "When You Enter a URL or IP Address a Time-out Error Occurs" on page
• I cannot remember the wireless access point's configuration password.
Go to "Changing the Administrator Password and User Name" on page 66.
• I want to clear the configuration and start over again.
Go to "Using the Reset Button to Restore Factory Default Settings" on page
• The date or time is not correct.
Go to "Problems with Date and Time" on page 116.
The wireless access point provides diagnostic tools that enable you to monitor the health of
the system and to perform problem diagnoses. To use these diagnostic tools, go to
the Diagnostic Tools" on page
112.
117.
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113.
114.
116.
"Using
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