TAPIT CDR Loader
TAPIT EX is a call management and accounting software package from
Trisys Inc. that works with AltiGen's CDR to report on the phone activity
of a business. TAPIT EX is a real-time system that collects all available
information about incoming and outgoing calls, which can be stored for
later processing.
This chapter provides the requirements for and instructions on setting up
TAPIT CDR Loader, which will allow TAPIT to work with CDR. For more
information on Trisys or TAPIT, go to www.trisys.com.
System Requirements
•
MDAC 2.6 (you can install it from the folder \CDR Loader\System on
the CD)
•
Internet Explorer 5.5
•
Tapit EX Multi-User installed and configured on the same PC.
Note:
To install CDR Loader you need to have administrative rights on
this PC and know user name and password to your SQL Server or
other database where call records will be collected. The source of
CDR data must be accessible from this PC.
Installing CDR Loader for AltiGen
Note:
Before the CDR Loader installation TAPIT must be installed and
configured.
The Multi-Node installation requires the Tapit Remote Manager
software installed and configured.
Installing CDR Loader
1.
Open the Tapit CDR Loader folder on your TAPIT CD.
2.
Double-click on the setup.exe file. The setup screen is displayed.
Follow the instruction on the installation screens.
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