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3. If original ISPR code is still present after disconnecting all hard disk drive cables
ServeRAID error codes
In the following error codes, x can be any number or letter.
Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are
replaceable by the customer, and which components should be replaced by an IBM field service technician.
Error code/symptom
1xxx (Microcode checksum error)
2xxx (Code DRAM error)
3000-31xx(Code DRAM error)
3200 (Code DRAM error)
3E2x
4xxx thru 5xxx (Code DRAM error)
6xxx (Cache DRAM error)
(ServeRAID-4H only)
134
IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
a.
Identify which channel is causing the error by reconnecting cables one at a
time and restarting until the error returns.
b. Check termination of identified channel in step 2a.
Note: SCSI channel termination details, if any, appear elsewhere in this
publication.
c. Disconnect one drive at a time attached to channel identified in step 2a and
restart each time to determine which drive is causing the problem.
d. Replace hard disk drive cable attached to channel identified in step 2a.
e. Replace backplane attached to channel identified in step 2a.
and restarting, perform the following actions until the error is no longer present:
v Reseat the controller
v Replace the controller
FRU/action
v ServeRAID controller
1. Install download jumpers, flash latest level BIOS
and firmware for controller. Remove jumpers.
2. ServeRAID controller.
1. Install download jumpers, flash latest level BIOS
and firmware for controller. Remove jumpers.
2. ServeRAID controller.
1. Install download jumpers, flash latest level BIOS
code and firmware for controller. Remove
jumpers.
2. ServeRAID controller.
1. Reseat the ServeRAID controller.
2. Flash latest level of BIOS code and firmware for
controller.
3. ServeRAID-5i controller.
4. Integrated RAID controller on server.
1. Install download jumpers, flash latest level BIOS
code and firmware for controller; then, remove
jumpers.
2. ServeRAID controller.
1. Reseat daughter card.
2. Install download jumpers, flash latest level BIOS code
and firmware for controller; then, remove jumpers.
3. ServeRAID controller.
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