IBM 8862 - Eserver xSeries 365 Maintenance And Troubleshooting Manual page 113

Hardware maintenance manual and troubleshooting guide
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Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are
replaceable by the customer and which components must be replaced by an IBM field service technician.
Error code/symptom
201-XXX-Y33 (Multiple DIMM failure in
Port 2 Bank 3; see "Memory modules" on
page 39)
201-XXX-Y34 (Multiple DIMM failure in
Port 2 Bank 4; see "Memory modules" on
page 39)
202-xxx-00n (Failed System Cache test)
204-198-000 (Test Aborted)
204-210-000 (Test Failed)
206-xxx-000 (Failed Diskette Drive test)
215-xxx-000 (Failed CD-ROM test)
217-xxx-000 (Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-001 (Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-002 (Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
FRU/action
1. Isolate failing DIMM:
a. Replace a DIMM in bank with a "known good" DIMM.
b. Rerun memory diagnostic for the failing bank.
c. If test fails, mark replaced DIMM as "good" DIMM.
d. If test passes, mark replaced DIMM as "bad" DIMM.
e. If DIMM tested is "bad", remove it and replace it.
f. If DIMM tested is "good", do not replace it.
2. Repeat steps 1a through 1f with other DIMMs in failing bank until
error is fixed.
3. If error is not fixed, replace memory cassette.
1. Isolate failing DIMM:
a. Replace a DIMM in bank with a "known good" DIMM.
b. Rerun memory diagnostic for the failing bank.
c. If test fails, mark replaced DIMM as "good" DIMM.
d. If test passes, mark replaced DIMM as "bad" DIMM.
e. If DIMM tested is "bad", remove it and replace it.
f. If DIMM tested is "good", do not replace it.
2. Repeat steps 1a through 1f with other DIMMs in failing bank until
error is fixed.
3. If error is not fixed, replace memory cassette.
1. Microprocessor n
2. SMP board
1. Run Quick Memory Test Diagnostic All Banks.
2. System BIOS code problem; see PCDR log.
3. Memory cassette.
1. Run Quick Memory Test Diagnostic All Banks.
2. If test runs without failure, update system BIOS code.
3. Memory cassette.
1. Rerun test with a different diskette.
2. Diskette drive
3. Media Bay card
1. Rerun test with a different CD.
2. CD-ROM drive
3. Media Bay card
v Hard disk drive 1
v Hard disk drive 2
v Hard disk drive 3
Chapter 6. Symptom-to-FRU index
103

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Xseries 365 8862Xseries 365 8861

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