Table Of Contents - IBM 8862 - Eserver xSeries 365 Maintenance And Troubleshooting Manual

Contents
About this manual . . . . . . . . . . . . . . . . . . . . . . . iii
Important safety information . . . . . . . . . . . . . . . . . . . . iii
Online support . . . . . . . . . . . . . . . . . . . . . . . . . iii
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . 1
Related publications . . . . . . . . . . . . . . . . . . . . . . . 1
Notices and statements used in this publication . . . . . . . . . . . . . 2
Features and specifications . . . . . . . . . . . . . . . . . . . . . 3
Server controls, LEDs, and power . . . . . . . . . . . . . . . . . . 4
Chapter 2. Configuring the server . . . . . . . . . . . . . . . . . 11
Using the Configuration/Setup Utility program . . . . . . . . . . . . . . 11
Using the ServerGuide Setup and Installation CD . . . . . . . . . . . . 12
Using the PXE boot agent utility program . . . . . . . . . . . . . . . 12
Using the RAID configuration programs . . . . . . . . . . . . . . . . 13
Updating the integrated service processor firmware . . . . . . . . . . . 13
Configuring the Gigabit Ethernet controllers . . . . . . . . . . . . . . 13
Remote Supervisor Adapter II . . . . . . . . . . . . . . . . . . . 13
Chapter 3. Diagnostics . . . . . . . . . . . . . . . . . . . . . 15
General checkout . . . . . . . . . . . . . . . . . . . . . . . . 15
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . 17
POST error logs . . . . . . . . . . . . . . . . . . . . . . . . 17
Light path diagnostics . . . . . . . . . . . . . . . . . . . . . . 18
Diagnostic programs and error messages . . . . . . . . . . . . . . . 22
Recovering BIOS code . . . . . . . . . . . . . . . . . . . . . . 24
Password override jumper . . . . . . . . . . . . . . . . . . . . . 25
Forcing a power-on . . . . . . . . . . . . . . . . . . . . . . . 26
Power checkout
Ethernet controller troubleshooting . . . . . . . . . . . . . . . . . . 27
Chapter 4. Installing options . . . . . . . . . . . . . . . . . . . 29
Installation guidelines . . . . . . . . . . . . . . . . . . . . . . 29
Major components of the xSeries 365 server . . . . . . . . . . . . . . 31
Removing the cover and bezel . . . . . . . . . . . . . . . . . . . 32
PCI or PCI-X adapters . . . . . . . . . . . . . . . . . . . . . . 33
© Copyright IBM Corp. 2003
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Light path diagnostics LED panel
Server power features . . . . . . . . . . . . . . . . . . . . . . 8
Viewing error logs from the Configuration/Setup Utility program . . . . . . 17
Viewing error logs from the diagnostic programs
Microprocessor LEDs . . . . . . . . . . . . . . . . . . . . . 19
DIMM LEDs . . . . . . . . . . . . . . . . . . . . . . . . . 20
Remind button . . . . . . . . . . . . . . . . . . . . . . . . 21
Diagnostic text messages . . . . . . . . . . . . . . . . . . . . 22
Starting the diagnostic programs . . . . . . . . . . . . . . . . . 23
Viewing the test log . . . . . . . . . . . . . . . . . . . . . . 23
Viewing the system-error log . . . . . . . . . . . . . . . . . . . 24
. . . . . . . . . . . . . . . . . . . . . . . . 27
System reliability guidelines . . . . . . . . . . . . . . . . . . . 29
Working inside a server with power on . . . . . . . . . . . . . . . 30
Handling static-sensitive devices . . . . . . . . . . . . . . . . . 30
Installing a PCI or PCI-X adapter . . . . . . . . . . . . . . . . . 35
. . . . . . . . . . . . . . . . . 8
. . . . . . . . . . . 18
v