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Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are
replaceable by the customer and which components must be replaced by an IBM field service technician.
Error code/symptom
217-xxx-003 (Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-004 (Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-005 (Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-006 (Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-007 (Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-xxx-008 (Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
217-198-xxx (Could Not Establish Drive
Parameters)
264-xxx-0nn (Failed Tape Drive test)
264-xxx-999 (nn = SCSI ID of failing Tape
Drive)
301-xxx-000 (Failed Keyboard test)
Note: After installing a USB keyboard,
you might need to use the
Configuration/Setup Utility program to
enable keyboardless operation and
prevent the POST error message 301 from
being displayed during startup.
302-xxx-xxx (Failed mouse test)
305-xxx-xxx (Failed video monitor test)
405-xxx-000 (Failed Ethernet test on
controller on I/O board)
104
IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
FRU/action
v Hard disk drive 4
v Hard disk drive 5
v Hard disk drive 6
v Hard disk drive 7
v Hard disk drive 8
v Hard disk drive 9
1. Check drive cables and terminators
2. Hard disk drive
1. Tape cartridge
2. Tape drive
3. Tape drive SCSI cable
1. Tape cartridge, if user executed the Read/Write Tape Drive test (xxx
= 256)
2. SCSI or power cable connected to the tape drive with SCSI ID nn
3. Tape drive with SCSI ID nn (refer to Help and Service Information
appendix of tape drive's User Guide)
4. SCSI controller (run SCSI controller diagnostic to determine of SCSI
bus is functioning properly.)
1. Keyboard
2. I/O board
1. Mouse
2. I/O board
1. Video monitor
2. I/O board
1. Verify that Ethernet is not disabled in BIOS.
2. Run loopback diagnostic.
3. I/O board.
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