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SCSI error messages
Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are
replaceable by the customer, and which components should be replaced by an IBM field service technician.
Error message
All SCSI Errors
One or more of the following devices might
be causing the problem:
v A failing SCSI device (adapter, drive,
controller)
v An improper SCSI configuration or SCSI
termination jumper setting
v Duplicate SCSI IDs in the same SCSI
chain
v A missing or improperly installed SCSI
terminator
v A defective SCSI terminator
v An improperly installed cable
v A defective cable
ServeRAID (ISPR) error procedures
Use the ISPR error procedures to help you solve ServeRAID problems. A complete
list of error codes is listed in "ServeRAID error codes" on page 134.
Note: Where the ISPR error procedures refer to a hard disk drive backplane, see
EF10 (Default ISPR)
1. No ISPR error present.
9ZXX through BZXX (SCSI bus error caused by cables, termination, defective
drives, or similar problem)
1. Isolate between SCSI subsystem and controller by disconnecting all hard disk
2. If ISPR error is EF10 after disconnecting cables:
132
IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
FRU/action
1. External SCSI devices must be turned on before you turn on
the server.
2. The cables for all external SCSI devices are connected correctly.
3. If you have attached an external SCSI device to the server, verify
that the external SCSI termination is set to automatic.
4. The last device in each SCSI chain is terminated correctly.
5. The SCSI devices are configured correctly.
the chapter of this publication that concerns service replaceable units.
drive cables from suspect card, and restart.
Attention:
Do not press F5. Doing so changes the server configuration.
If an ISPR error is still present, perform the following actions until the error is no
longer present:
a. Reseat the controller
b. Replace the controller
Notes:
a. SCSI channel cable details, if any, appear elsewhere in this publication.
b. The adapter/controller detects a configuration change. Do not choose Save
Changes. Instead, select F10 to bypass any options to this effect.
a.
Identify which channel is causing the error by the second digit (Z) of the
original ISPR code as indicated in the following table.
Note: ServeRAID-4H controllers have 4 channels; ServeRAID-4L and -4Lx
controllers have only one channel; and ServeRAID-4M and -4Mx
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