IBM 8862 - Eserver xSeries 365 Maintenance And Troubleshooting Manual page 145

Hardware maintenance manual and troubleshooting guide
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Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are
replaceable by the customer, and which components should be replaced by an IBM field service technician.
Error code/symptom
7xxx thru 8xxx (Host/local PCI bus interface error)
9003
9xxx thru BZxx (SCSI bus error caused by cables,
termination, defective drives, etc.). Z refers to the specific
channel or channels that cause the error.
EFFE (Firmware code corrupt or download jumpers are in
place)
FFFF or other code not listed
FRU/action
1. Flash latest level of BIOS code and firmware for
controller.
2. If ServeRAID-4x controller, replace controller.
3. If ServeRAID-5i controller, integrated RAID controller
on the server.
1. Flash latest level of BIOS code and firmware for
controller.
2. Confirm that this controller is a supported option for
this system.
3. ServeRAID controller.
4. Integrated RAID controller on the server).
1. Follow indications at "ServeRAID (ISPR) error
procedures" on page 132. Follow those
instructions before continuing with the next steps
listed in this index.
2. Hard disk drive cable.
3. Hard disk drive backplane.
4. Hard disk drive.
5. ServeRAID controller.
1. Flash latest level BIOS and firmware for
controller; then, remove jumpers.
2. ServeRAID controller.
1. Follow indications at "ServeRAID (ISPR) error
procedures" on page 132.
2. Hard disk drive cable.
3. Hard disk drive backplane.
4. Hard disk drive.
5. ServeRAID controller.
Chapter 6. Symptom-to-FRU index
135

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Xseries 365 8862Xseries 365 8861

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