Configuring Smart Call Home; About Smart Call Home - Cisco Nexus 9000 Series Configuration Manual

Configuring Smart Call Home

This chapter describes how to configure the Smart Call Home feature of the Cisco NX-OS devices.
This chapter contains the following sections:
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About Smart Call Home

Smart Call Home provides an email-based notification for critical system policies. A range of message formats
are available for compatibility with pager services, standard email, or XML-based automated parsing
applications. You can use this feature to page a network support engineer, email a Network Operations Center,
or use Cisco Smart Call Home services to automatically generate a case with the Technical Assistance Center.
Smart Call Home offers the following features:
• Automatic execution and attachment of relevant CLI command output.
• Multiple message format options such as the following:
About Smart Call Home, page 47
Licensing Requirements for Smart Call Home, page 53
Prerequisites for Smart Call Home, page 54
Guidelines and Limitations for Smart Call Home, page 54
Default Settings for Smart Call Home, page 54
Configuring Smart Call Home, page 55
Verifying the Smart Call Home Configuration, page 69
Configuration Examples for Smart Call Home, page 70
Additional References, page 71
◦Short Text—Suitable for pagers or printed reports.
◦Full Text—Fully formatted message information suitable for human reading.
◦XML—Machine-readable format that uses Extensible Markup Language (XML) and Adaptive
Messaging Language (AML) XML schema definition (XSD). The AML XSD is published on the
Cisco.com website. The XML format enables communication with the Technical Assistance Center.
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