Printronix P8000 Plus Series Administrator's Manual page 284

Table 24 LCD Message Troubleshooting Table (H-Series)
Displayed Message
SD CARD ERROR
Remove SD Card
SDSC CARD
NOT SUPPORTED
Remove SD Card
SECURITY
VIOLATION*
SECURITY KEY
NOT DETECTED
SF ERROR
SHUTTLE STALL
SPX FOUND, ERROR:
KEY NOT DETECTED
SPX NOT NEEDED
OPTIONS ENABLED
SYS R/T ERROR
TCP PORT BUSY
284
Can User
Explanation
Correct?
Yes The printer has been
powered up with a card in
the SD slot, but the card is
not functioning properly. The
card could be a compact
flash card or a non-
supported card.
Yes The printer has been
powered up with an SDSC
card, and SDSC cards (< 4
GB) are not supported.
No Security code of PAL on
controller board does not
match code of firmware on
the controller board.
No The security key is not
present or has failed.
No Structured Field Error.
Application software has
violated structured data field
parameters.
Yes The shuttle is not moving.
No The controller board does
not have a security key.
No
The user has attempted to
use the SPX to turn on
printer options that are
already enabled.
No Software issue.
Yes Error message reported by
the Printer Manager when
ethernet interface option is
installed. The network
address given in the printer
properties was reached, but
the printer port is busy.
Solution
Power down, reseat card, and
power up again. If error persists,
power down, remove card, and
try another card.
Power down, remove SD card,
and insert an SDHC card in the
printer.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Not a printer problem. Have the
system administrator correct
applications data or
configuration.
Set the platen lever to match the
thickness of paper, but not too
tightly. Check and adjust the
platen gap. Inspect the ribbon
mask for deformation that snags
and interferes with shuttle
movement. If fault source is not
apparent, contact your authorized
1
service representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Refer to the Printronix P8000
Maintenance Manual.