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Displayed Message
ERROR OCCURRED
FLUSHING QUEUES*
ERROR NOR FLASHED
WAS
NOT CLEARED
ERROR: DC PROGRAM
NOT VALID
ERROR: LOCKED
SN=nnnnnnnnnnnnnnnnnnnn
n
ERROR: NVRAM FAILURE
ERROR: PROGRAM NOT
COMPATIBLE
ERROR: PROGRAM NOT
VALID
ERROR: SECURITY KEY
NOT DETECTED
ERROR: WRONG
CHECKSUM
ERROR: WRONG OEM
256
Table 23 LCD Message Troubleshooting Table (ASCII)
Can User
Correct?
Yes
An interim message that
displays while the printer
discards host data it
cannot use because a
fault condition exists.
While this message
displays, the asterisk (*)
rotates.
No
Problem programming
Boot Code.
Yes
The printer cannot find
the data controller
program or the validation
checksum is corrupt.
No
nnnnnnnnnnnnnnnnnnnn
n is the serial number of
the printer's security key.
The SPX serial number
does not match the
printer's serial number
and cannot be used with
the printer.
No
The non-volatile SRAM
on the controller board
has failed.
Yes
The printer is not
compatible with the
downloaded program.
Yes
The printer does not see
a program in flash
memory.
No
The security key is not
present or failed.
No
The printer received the
complete program but
the checksum did not
match. The data may
have been corrupted
during downloading.
No
The SPX inserted in the
debug port is not
intended for this model
printer or this OEM.
Explanation
Wait. When the asterisk (*)
stops rotating, a different fault
message will appear:
troubleshoot the final
message.
Contact your authorized
service representative.
Download the program again. If
the message appears, contact
your authorized service
representative.
Contact your authorized service
representative.
Contact your authorized service
representative.
Use the correct emulation
software options(s) for this
printer model.
There is no program in printer
memory. Download the
emulation.
Contact your authorized
service representative.
Contact your authorized
service representative.
Contact your authorized
service representative.
Solution
1
1
1
1
1
1
1
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