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Table 23 LCD Message Troubleshooting Table (ASCII)
Displayed Message
ERROR: WRONG PRINTER
TYPE
ETHERNET DETECTED
ETHERNET INITIALIZING
EXCEPTION ERROR
EXCESS RIBBON WEAR
Install New RBN
EXHAUST FAN FLT
(Cabinet model only)
FIRMWARE ERROR*
FLASH: CHECK RETURN
Can User
Explanation
Correct?
No
The SPX inserted in the
debug port is not
intended for this model
printer or this OEM.
N/A
Status message
indicating that the
Network Interface Card
has established
connection.
No
Status message: the
internal Network Interface
Card is processing the
boot procedure. (May
occur with older versions
of microcode.)
No
An EXCEPTION
INTERRUPT has
occurred.
Yes
Status message that
displays when ribbon
reaches end of life,
whether the Integrated
Print Management
System is enabled or not.
Yes
Sensor cannot detect
current in fan circuit.
No
Application software tried
to perform an illegal
printer function or
damaged memory
detected on the
controller board.
No
Printer encountered an
error while trying to
program Flash memory.
Solution
Contact your authorized service
1
representative.
No action is required.
No action is required.
Contact your authorized service
1
representative.
Install a new ribbon.
Power off the printer and
remove the paper path (see
Maintenance Manual). Check
that the fan cable connector is
connected. Check for
obstruction of vents and fan
airway, and remove any
obstructions. Check for items
beneath the printer blocking
cabinet vents. Power back on
the printer. If this message
appears again, contact your
authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized
1
service representative.
257
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