Fault Messages (H-Series With Numerical Prefix) - Printronix P8000 Plus Series Administrator's Manual

Fault Messages (H-Series with Numerical Prefix)

If a fault condition occurs in the printer, the status indicator on the control panel flashes on and off, and
the message display indicates the specific fault. Fault messages are summarized in Table 24. Many of
the error messages for H-Series have a numerical prefix to help the user find the description within this
manual.
Displayed faults fall into one of two categories:
•
Operator correctable
•
Field service required
For the operator correctable faults, follow the suggested solution in Table 24. After correcting the
displayed fault, press the CLEAR key to clear the error message and status indicator, and resume
printing. If the fault message reappears, contact your authorized service representative.
NOTE: The Maintenance Manual provides more detailed information and procedures for resolving fault
conditions. However, many of the procedures described there must be performed only by your
authorized service representative.
Fault Messages Requiring Field Service Attention
If a fault is not correctable by the operator, the fault message is followed by an asterisk (*). This usually
indicates that an authorized service representative is needed. You may try two steps to clear the fault
before calling your authorized service representative:
1. Set the printer power switch to O (Off), wait 15 seconds, then turn the printer on again. Run your print
job again. If the message does not appear, it was a false indication and no further attention is
required.
2. If the message reappears, press the CLEAR key. If the message disappears, it was a false indication
and no further attention is required. If the message reappears, call your authorized service
representative.
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