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4. Verify that files 'autodmp1' or 'autodmp2' are present in the file list.
5. If present, use PrintNet Enterprise Suite to upload these files to your host computer.
6. Contact Printronix Customer Support Center and send them the files along with the printer's
configuration printout. Refer to the PrintNet Enterprise Suite User's Manual on how to accomplish
these tasks.
Fault Messages (ASCII in Alphabetical Order)
If a fault condition occurs in the printer, the status indicator on the control panel flashes on and off, and
the message display indicates the specific fault. Fault messages are summarized in alphabetical order in
Table 23. These error messages are used in ASCII products.
Displayed faults fall into one of two categories:
•
Operator correctable
•
Field service required
For the operator-correctable faults, follow the suggested solution in Table 23. After correcting the
displayed fault, press the CANCEL key to clear the error message and status indicator and resume
printing. If the fault message reappears, contact your authorized service representative.
NOTE: The Maintenance Manual provides more detailed information and procedures for resolving fault
conditions. However, many of the procedures described there must be performed only by your
authorized service representative.
Fault Messages Requiring Field Service Attention
If a fault is not correctable by the operator, the fault message is followed by an asterisk (*). This usually
indicates that an authorized service representative is needed. You may try two steps to clear the fault
before calling your authorized service representative:
1. Set the printer power switch to O (Off), wait 15 seconds, then turn the printer on again. Run your print
job again. If the message does not appear, it was a false indication and no further attention is
required.
2. If the message reappears, press the CANCEL key. If the message disappears, it was a false
indication and no further attention is required. If the message reappears, call your authorized service
representative.
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