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Displayed Message
PAP INVLD PARM*
PAPER REQUESTED
Install A4
PARITY ERROR
PLAT INV CMD*
PLAT INV PARM*
PLAT INV STATE*
PLEASE WAIT...
RESET IN PROGRESS
POWER SUPPLY HOT
PRINTER HOT
PRINTER UNDER REMOTE
CONTROL
PROCESSOR HALTED
EC_FAULT_RTSYS2
262
Table 23 LCD Message Troubleshooting Table (ASCII)
Can User
Correct?
No
Paper Invalid Parameter.
Firmware error on
controller board.
Yes
A paper size mismatch is
detected.
Yes
The printed output may
contain a random ?
(question mark)
characters.
No
Platen Invalid Command.
Firmware error on
controller board.
No
Platen Invalid Parameter.
Firmware error on
controller board.
No
Platen Invalid State.
Firmware error on
controller board.
N/A
Status message: the
printer finished loading
the program into flash
memory and is
automatically resetting
itself.
Yes
Power supply sensors
report high temperatures.
Yes
This message indicates
internal temperatures of
80° Celsius or higher
(176° Fahrenheit).
No
Status message: The
printer is under the
control of PrintNet
Enterprise (PNE) remote
management software.
No
Real-time System
Firmware error on
controller board.
Explanation
Contact your authorized service
representative.
Check the paper size setting
and if necessary, load new
media and change the paper
size menu option.
Check your printer serial
interface parameter settings; if
necessary, adjust them so that
they match the settings of the
attached host.
Contact your authorized service
representative.
Contact your authorized service
representative.
Contact your authorized service
representative.
No action is required.
Check printer environment. If
hot or dusty, relocate printer.
Contact your authorized service
representative if this occurs
frequently.
Check printer environment. If
hot or dusty, relocate printer.
Contact your authorized service
representative if this occurs
frequently.
No action is required.
Contact your authorized
service representative.
Solution
1
1
1
1
1
1
1
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