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SDSC CARD
NOT SUPPORTED
Remove SD Card
SECURITY VIOLATION*
SECURITY KEY NOT
DETECTED
SF ERROR
SHUT DRVR CIR*
See User Manual
SHUTL INV CMD*
SHUTL INV PARM*
SHUTL OVR SPEED*
SHUTTLE JAM
SHUTTLE STALL
266
Table 23 LCD Message Troubleshooting Table (ASCII)
Can User
Correct?
Yes
The printer has been
powered up with an
SDSC card, and SDSC
cards (< 4 GB) are not
supported.
No
Security code of PAL on
controller board does not
match code of firmware
on the controller board.
No
The security key is not
present or has failed.
No
Structured Field Error.
Application software has
violated structured data
field parameters.
No
The shuttle driver circuit
on the controller board is
drawing too much
current.
No
Shuttle Invalid
Command. Firmware
error on controller board.
No
Shuttle Invalid
Parameter. Firmware
error on controller board.
No
The shuttle is oscillating
too rapidly.
Yes
No shuttle movement or
shuttle moving at the
wrong speed.
Yes
The shuttle is not moving.
Explanation
Power down, remove SD card,
and insert an SDHC card in the
printer.
Contact your authorized service
representative.
Contact your authorized
service representative.
Not a printer problem. Have the
system administrator correct
applications data or
configuration.
Contact your authorized service
representative.
Contact your authorized service
representative.
Contact your authorized service
representative.
Contact your authorized service
representative.
Check for obstruction to shuttle,
a twisted ribbon, or platen lever
closed too tightly. If fault source
is not apparent, contact your
authorized service
representative.
Set the platen lever to match
the thickness of paper, but not
too tightly. Check and adjust the
platen gap. Inspect the ribbon
mask for deformation that
snags and interferes with
shuttle movement. If fault
source is not apparent, contact
your authorized service
representative.
Solution
1
1
1
1
1
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