Phaser 6115MFP Multifunction Product Service Manual
Troubleshooting Reference Table
Applicable Parts
Scanner Unit, PL3.1.1
Troubleshooting Procedure Table
Step Actions and Questions
1
Execute a print job sent
from a computer.
Does the defect occur on
the printed output?
This defect often occurs
2
when copying with the ADF
partially closed. The ADF
will not evenly press the
original document against
the Document Glass or CVT
Window. Uneven pressure
will allow segments of the
page to slightly lift off the
glass surface, and the
scanhead will detect
different density levels.
Open and Close the ADF
and verify it closes
completely.
Does the defect still occur?
Print-Quality Troubleshooting
Example Print
Uneven fill
Uneven fill
Uneven fill
Should see
Should see
Should see
even fill
even fill
even fill
left to right
left to right
left to right
Yes
No
The problem is not
The problem is
with Scanner Unit, it is
associated with the
a problem within the
scanner system.
print image system.
Got to page 5-37 to
Go to Step 2.
continue
troubleshooting the
image print image
process.
Go to Step 3.
Complete.
Light band
Light band
TP6 Grey Fill
5-15