Xerox Phaser 6115MFP User Manual
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Xerox Phaser 6115MFP User Manual

Xerox Phaser 6115MFP User Manual

Xerox phaser 6115mfp: user guide
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Download this manual See also: Setup Manual, Installation Manual

User Guide

Guida dell'utente
Guide d'utilisation
Benutzerhandbuch
Guía del usuario
Guia do Usuário
Gebruikershandleiding
Användarhandbok
Betjeningsvejledning
®
Phaser
6115MFP
multifunction product
www.xerox.com/support

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Summary of Contents for Xerox Phaser 6115MFP

  • Page 1: User Guide

    ® Phaser 6115MFP multifunction product User Guide Guide d’utilisation Guida dell'utente Benutzerhandbuch Guía del usuario Guia do Usuário Gebruikershandleiding Användarhandbok Betjeningsvejledning www.xerox.com/support...
  • Page 2 , and Windows Server are trademarks of Microsoft Corporation in the United States and/or other countries. ® As an E partner, Xerox Corporation has determined that this product meets the E guidelines for energy NERGY NERGY efficiency. The E name and logo are registered U.S. marks.

  • Page 3: Table Of Contents

    Contents Product Information User Safety ............. . 1-2 Electrical Safety .
  • Page 4 Contents Control Panel Menus ............2-12 Printing a Configuration Page.
  • Page 5 Contents Using the Windows Printer Driver ..........5-4 Create or Delete a Saved Settings File .
  • Page 6 Contents Copying Basic Copying ............7-2 Loading Originals .
  • Page 7 Contents Registering Recipients........... . . 9-13 Using the Phone Book.
  • Page 8 Contents Troubleshooting Preventing Paper Jams........... . . 11-2 Understanding the Media Path .

  • Page 9: Product Information

    Product Information This chapter includes: ■ User Safety on page 1-2 ■ Regulatory Information on page 1-7 Copy Regulations on page 1-9 ■ ■ Fax Regulations on page 1-12 ■ Product Specifications on page 1-17 ■ Material Safety Data Sheet on page 1-19 ■...

  • Page 10: User Safety

    User Safety User Safety This section includes: ■ Electrical Safety on page 1-2 Maintenance Safety on page 1-4 ■ ■ Laser Safety on page 1-4 ■ Operational Safety on page 1-5 Symbols Marked on Product on page 1-6 ■ Your product and the recommended supplies have been designed and tested to meet strict safety requirements.
  • Page 11 User Safety If you notice unusual noises or odors: Turn off the product immediately. Disconnect the power cord from the electrical outlet. Call an authorized service representative to correct the problem. The power cord is attached to the product as a plug-in device on the back of the product. If it is necessary to disconnect all electrical power from the product, disconnect the power cord from the electrical outlet.

  • Page 12: Maintenance Safety

    Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a hazardous condition. ■ Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Laser Safety This product employs a Class 3B laser diode having maximum power of 10 mW and a wavelength of 775 - 800 nm.

  • Page 13: Operational Safety

    User Safety Operational Safety Your product and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines helps to ensure the continued, safe operation of your product.

  • Page 14: Symbols Marked On Product

    Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this product. The Total Satisfaction Guarantee is available in the United States and Canada.

  • Page 15: Regulatory Information

    Consult the dealer or an experienced radio/television technician for help. Any changes or modifications not expressly approved by Xerox could void the user's authority to operate the equipment. To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
  • Page 16 To ensure compliance with European Union regulations, use shielded interface cables. A signed copy of the Declaration of Conformity for this product can be obtained from Xerox. Ozone Release During print operation, a small quantity of ozone is released. This amount is not large enough to harm anyone adversely.

  • Page 17: Copy Regulations

    Copy Regulations Copy Regulations United States Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. Obligations or Securities of the United States Government, such as: Certificates of Indebtedness National Bank Currency Coupons from Bonds...
  • Page 18 Copy Regulations Selective Service Induction papers that bear any of the following Registrant’s information: Earnings or Income ■ ■ Court Record ■ Physical or mental condition Dependency Status ■ ■ Previous military service Exception: United States military discharge certificates may be photographed. Badges, Identification Cards, Passes, or Insignia carried by military personnel, or by members of the various Federal Departments, such as FBI, Treasure, etc.
  • Page 19 Copy Regulations Other Countries Copying certain documents may be illegal in your country. Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions. ■ Currency notes Bank notes and cheques ■ ■ Bank and government bonds and securities ■...

  • Page 20: Fax Regulations

    Fax Regulations Fax Regulations United States Fax Send Header Requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the...
  • Page 21 Telephone Company may request that you disconnect the equipment until the problem is resolved. Repairs to the machine should be made only by a Xerox Service Representative or an authorized Xerox Service provider. This applies at any time during or after the service warranty period.
  • Page 22 Fax Regulations Canada Note: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
  • Page 23 DTMF signaling. DTMF signaling provides reliable and faster call setup. Modification of this product, connection to external control software or to external control apparatus not authorized by Xerox, will invalidate its certification. Phaser® 6115MFP Multifunction Product...
  • Page 24 Fax Regulations New Zealand Telecom Warning Notice The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.

  • Page 25: Product Specifications

    Product Specifications Product Specifications Physical Specifications Base Unit Width: 528 mm (20.8 in.) ■ ■ Depth: 475 mm (18.7 in.) ■ Height: 531 mm (20.9 in.) ■ Weight: 33 kg (72.8 lb.) Optional Tray 2 Height: 117 mm (4.61 in.) Clearance Requirements 528 mm (20.8”) 187 mm...
  • Page 26 Product Specifications Electrical Specifications 110-127 VAC, 50-60 Hz ■ ■ 110-120 VAC, 50-60 Hz (US/Canada Only) ■ 220-240 VAC, 50-60 Hz qualified product. Default time to Energy Save: 30 minutes. ■ NERGY Performance Specifications Resolution Maximum Resolution: 2400 x 600 dpi Print Speed ■...

  • Page 27: Material Safety Data Sheet

    Material Safety Data Sheet Material Safety Data Sheet For Material Safety Data information regarding your Phaser 6115MFP product, go to: ■ United States and Canada: www.xerox.com/msds European Union: www.xerox.com/environment_europe ■ For the Customer Support Center phone numbers, go to www.xerox.com/office/contacts.

  • Page 28: Product Recycling And Disposal

    Product Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the product may contain, lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of lead, mercury, and perchlorate is fully consistent with regulations applicable at the time that the product was placed on the market.

  • Page 29: North America

    In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life takeback information. North America Xerox operates an equipment takeback and reuse/recycle program.

  • Page 30: Product Features

    Product Features This chapter includes: Product Tour on page 2-2 ■ ■ Product Configurations on page 2-4 ■ Print and Scan Drivers on page 2-6 Control Panel on page 2-7 ■ ■ More Information on page 2-18 Phaser® 6115MFP Multifunction Product...

  • Page 31: Product Tour

    Product Tour Product Tour This section includes: ■ Front View on page 2-2 ■ Open View on page 2-3 Back View on page 2-3 ■ ■ Options on page 2-5 Front View 6115-005 6115-006 Output bin Original document glass Control panel Cover pad Automatic Document Feeder (ADF) Scanner unit...

  • Page 32: Open View

    Product Tour Open View 6115-115 Fuser levers Transfer belt Fuser unit 6115-007 Drum cartridge Toner cartridge carousel (contains four toner cartridges: C, M, Y, and K) Scanner lock Back View Power switch Line Out Line In USB port Ethernet Interface port 6115-113 Phaser®...

  • Page 33: Product Configurations

    ■ Available Configurations on page 2-5 Options on page 2-5 ■ Standard Features Your Phaser 6115MFP Multifunction Product offers many standard features to meet your office needs. ■ Print speeds (pages-per-minute) letter/A4 ■ Color: up to 5 ppm ■ Monochrome: up to 20 ppm ■...

  • Page 34: Available Configurations

    Phaser 6115MFP/N The Phaser 6115MFP/N configuration includes all standard features listed. Phaser 6115MFP/D The Phaser 6115MFP/D configuration includes all standard features listed and the optional duplex unit for automatic 2-sided printing. Options The following illustrations show the options available for your product.

  • Page 35: Print And Scan Drivers

    Print and Scan Drivers To access all of your product’s features, install the print and scan drivers from the Software and Documentation CD-ROM or from the driver website at www.xerox.com/drivers. ■ Print drivers enable your computer and product to communicate and provide access to your product features.

  • Page 36: Control Panel

    ■ Enables you to change product and network settings. Control Panel Layout The control panel is divided into three major areas. Error Display Auto Receive Resolution Phaser 6115MFP .@_- Scan Copy x1.00 EMPTY Redial / Pause Speed Dial On Hook...
  • Page 37 Control Panel Left Side of the Control Panel The left side of the control panel provides most of the basic Fax operations. Auto Receive Resolution Redial / Pause Speed Dial On Hook 6115-158 Auto Receive LED Speed Dial When the Auto Receive LED is solid green, Press the Speed Dial button to access the product is set to Auto Receive.
  • Page 38 Control Panel Middle of the Control Panel The middle of the control panel is used to navigate menus, enter information, access product settings and configurations, and change the toner cartridges. Error Display Phaser 6115MFP .@_- x1.00 EMPTY Function Quality 2 in 1...
  • Page 39 Control Panel Right Side of the Control Panel The right side of the control panel selects the product mode, starts copy, scan, and faxing or stops copy, scan, or fax job and resets to product default settings. Scan Copy Start Stop / Reset 6115-160 Fax button and LED...

  • Page 40: Display Indicators

    Control Panel Display Indicators Understanding the Main Screen x1.00 EMPTY 6115-096 Document Type Indicates the document type: Mix, Text, or Photo. Zoom Ratio Indicates the current reduce/enlarge settings. Number of copies Indicates the number of copies. Output density Indicates the lightness or darkness levels. Media tray/media size Displays the current tray selection and the size of media in the tray.

  • Page 41: Control Panel Menus

    Control Panel Menus Control Panel Menus Navigate the control panel menus using the Up, Down, Left, and Right Arrow buttons and the Menu/Select button. Each sub-menu item is numbered and can be located quickly by selecting the associated number on the numeric keypad. Printing a Configuration Page To print the Configuration page, which displays current information about your product, do the following:...

  • Page 42: Checking Product Status And Settings On The Control Panel

    Control Panel Menus Checking Product Status and Settings on the Control Panel Press the Display button to check the status of the product and specified settings. Each menu is explained below. Toner Supply Screen Press the Display button once to display the percentage of toner remaining. TONER REMAINING TONER REMAINING 6115-010...
  • Page 43 Control Panel Menus Print Report Menu Product settings, lists, and reports related to faxing can be printed from the Print Report menu. Press the Display button, and then press the Up Arrow to display the Print Reports menu. Press the Menu/Select button, and then the Up Arrow and Down Arrow button to scroll through the following: Menu Item Description...

  • Page 44: Control Panel Menu Structure

    Control Panel Menu Structure Control Panel Menu Structure Top Level Menu Sub-Menu Machine Setup 1 Auto Panel Reset 2 Energy Save Mode 3 LCD Contrast 4 Language 5 Lamp Off Time 6 Speaker Volume 7 Default Mode 8 Toner Out Action 9 Auto Continue 10 Calibration Paper Source Setup...
  • Page 45 Control Panel Menu Structure Top Level Menu Sub-Menu Fax Receive Setup 1 Memory Receive 2 Phone Rings 3 Scale to Fit 4 Receive Print 5 Receive Mode 6 Footer 7 Paper Source Fax Comm Setup 1 Phone Line Type 2 Line Monitor Vol? 3 PSTN/PBX Fax Reports 1 Activity Report...
  • Page 46 Control Panel Menu Structure Top Level Menu Sub-Menu Network Setup 1 DHCP/BootP 2 AutoIP 3 TCP/IP Address 4 Network Mask 5 Gateway 6 DNS Config 7 DDNS Config E-mail Setup 1 Sender Name 2 E-mail Address 3 SMTP Server 4 SMTP Port No. 5 SMTP Timeout 6 Text Insert 7 Default Subject...

  • Page 47: More Information

    Packaged with Product Quick Use Guide* Packaged with Product User Guide (PDF)* Software and Documentation CD-ROM Quick Start Tutorials (English only) www.xerox.com/office/6115support Video Tutorials www.xerox.com/office/6115support Recommended Media List Recommended Media List (United States) Recommended Media List (Europe) Online Support Assistant www.xerox.com/office/6115support...

  • Page 48: Product Management

    Product Management This chapter includes: Product Management Overview on page 3-2 ■ ■ CentreWare Internet Services on page 3-3 ■ MFP ControlCentre (Windows Only with USB Connection) on page 3-4 Configuring the Product on page 3-5 ■ Phaser® 6115MFP Multifunction Product...

  • Page 49: Product Management Overview

    Product Management Overview Product Management Overview The Phaser 6115MFP comes with three different ways to manage your product settings and configurations. ■ Control Panel ■ CentreWare Internet Service (CentreWare IS) (Network Only) ■ MFP ControlCentre (USB and Windows Only) The following sections outline configuring and setting up your product using these device management options, it is recommended you use CentreWare IS or the MCC whenever possible.

  • Page 50: Centreware Internet Services

    CentreWare Internet Services CentreWare Internet Services For information on the initial set-up of CentreWare IS services, see the Features Setup Guide that came with your product. This section provides information on CentreWare Internet Services, an HTTP (HyperText Transfer Protocol)-based web page service that installs with your product driver and is accessed through your web browser.

  • Page 51: Mfp Controlcentre (Windows Only With Usb Connection)

    USB. The MCC stores configuration and setting in a .dat file that is uploaded from your computer to your Phaser 6115MFP. It is possible to also save the .dat file to a directory on your computer. Using the MFP ControlCentre From your computer, select Start >...

  • Page 52: Configuring The Product

    Configuring the Product Configuring the Product This section includes: ■ User Setup on page 3-5 Setting the Auto Panel Reset on page 3-6 ■ ■ Changing the Energy Save Mode on page 3-7 ■ Setting the LCD Contrast on page 3-7 Setting the Control Panel Language on page 3-8 ■...

  • Page 53: Setting The Auto Panel Reset

    Configuring the Product Setting the Auto Panel Reset Auto panel reset returns the control panel to its default settings after the product has been idle for the specified a specified amount of time. Using the Control Panel From the main screen, press the Menu/Select button to enter the Machine Setup menu.

  • Page 54: Changing The Energy Save Mode

    Configuring the Product Changing the Energy Save Mode Using the Control Panel From the main screen, press the Menu/Select button to enter the Machine Setup menu. Scroll to the menu, or press number 2 on the alphanumeric keypad, Energy Save Mode and then press the Menu/Select button.

  • Page 55: Setting The Control Panel Language

    Configuring the Product Setting the Control Panel Language Using the Control Panel From the main screen, press the Menu/Select button to enter the menu. Machine Setup Scroll to the menu, or press number 5 on the alphanumeric Control Panel Language keypad, and then press the Menu/Select button.

  • Page 56: Setting The Scanner Lamp Off Time

    Configuring the Product Setting the Scanner Lamp Off Time Select the length of time the product is idle before the scanner unit lamp is turned off. From the main screen, press the Menu/Select button to enter the menu. Machine Setup Scroll to the menu, or press number 6 on the alphanumeric keypad, and Lamp Off Time...

  • Page 57: Setting The Control Panel Default Mode

    Configuring the Product Setting the Control Panel Default Mode Setting the default start mode tells the product to enter either Fax or Copy mode when turned on or when the settings on the control panel return to their defaults. Using the Control Panel From the main screen, press the Menu/Select button to enter the Machine Setup menu.

  • Page 58: Setting The Toner Out Action

    Configuring the Product Setting the Toner Out Action Setting the toner out action tells the product to continue printing or faxing when the toner cartridge runs out. Using the Control Panel From the main screen, press the Menu/Select button to enter the Machine Setup menu.

  • Page 59: Setting The Media Mismatch Behavior

    Configuring the Product Setting the Media Mismatch Behavior If you select a media type in the printer driver that is different than the paper source set on the products control panel, you can choose whether or not the product continues to print job. Using the Control Panel From the main screen, press the Menu/Select button to enter the Machine Setup...

  • Page 60: Calibrating The Product

    Configuring the Product Calibrating the Product Using the Control Panel From the main screen, press the Menu/Select button to enter the menu. Machine Setup Scroll to the menu, or press number 11 on the alphanumeric keypad, and then Calibration press the Menu/Select button. Select from the following options by using the Right Arrow or Left Arrow button.

  • Page 61: Paper Source Setup Menu

    Configuring the Product Paper Source Setup Menu Setting the control panel’s paper source setup tells the product what type of paper is loaded in the trays. The media settings in the printer driver will override the control panel settings. Setting the Tray 1/Tray 2 Paper Source From the main screen, scroll to the Paper Source menu using the Up Arrow or Down Arrow button, and then press the Menu/Select button.

  • Page 62: Network Basics

    Automatically Setting the Product’s IP Address on page 4-7 Manually Setting the Product’s IP Address on page 4-8 ■ This chapter provides a general overview on networking and network protocols available to your product. See also: Features Setup Guide at www.xerox.com/office/6115support Phaser® 6115MFP Multifunction Product...

  • Page 63: Networking Protocols

    Networking Protocols Networking Protocols The Phaser 6115MFP supports the following network protocols: ■ BOOTP/DHCP HTTP ■ ■ ■ LPD/LPR ■ ■ SNMP ■ Port 9100 ■ SMTP BOOTP BOOTP (Bootstrap Protocol) is an Internet protocol that enables a diskless workstation to discover (1) its own IP address, (2) the IP address of a BOOTP server on the network, and (3) a file that can be loaded into memory to boot the workstation.
  • Page 64 Networking Protocols LPD/LPR LPD/LPR (Line Printer Daemon/Line Printer Request) is a platform-independent printing protocol that runs over TCP/IP. Originally implemented for BSD UNIX, its use has spread into the desktop world and is now an industry standard. Traditionally, in order to locate services on the network, users had to supply the host name or network address of the machine providing the desired service.

  • Page 65: Network Connection Overview

    DHCP. A DHCP server is built into most cable and DSL routers. If you use a cable or DSL router, see your router’s documentation for information on IP addressing. See also: Online Support Assistant at www.xerox.com/office/6115support Phaser® 6115MFP Multifunction Product...
  • Page 66 ■ control panel. Install the driver software on the computer from the Software and Documentation CD-ROM. If the Software and Documentation CD-ROM is not available, you can download the latest drivers from www.xerox.com/drivers. See also: Features Setup Guide at www.xerox.com/office/6115support...

  • Page 67: Methods Of Setting The Product's Ip Address

    Methods of Setting the Product’s IP Address Methods of Setting the Product’s IP Address This section includes: ■ Automatically Setting the Product’s IP Address on page 4-7 Manually Setting the Product’s IP Address on page 4-8 ■ Set the product’s IP address using any of the following methods. DHCP is enabled by default on all Phaser printers.

  • Page 68: Automatically Setting The Product's Ip Address

    Methods of Setting the Product’s IP Address Automatically Setting the Product’s IP Address If the product is connected to a small established TCP/IP network without a DHCP server, use the installer on the Software and Documentation CD-ROM to detect or assign an IP address to your product.

  • Page 69: Manually Setting The Product's Ip Address

    Methods of Setting the Product’s IP Address Manually Setting the Product’s IP Address Note: Verify that your computer has a properly configured IP address for your network. Contact your network administrator for more information. DNS must be disabled to manually set the IP address.

  • Page 70: Using Printer Driver Options

    Using Printer Driver Options This chapter includes: Accessing the Printer Driver Settings on page 5-2 ■ ■ Using the Windows Printer Driver on page 5-4 See also: (English only) Using the Windows Printer Driver tutorial at www.xerox.com/office/6115support Phaser® 6115MFP Multifunction Product...

  • Page 71: Accessing The Printer Driver Settings

    Steps Windows XP/Server 2003 From the Start menu, select Printers and Faxes to display the Printers and Faxes directory. Right-click on the Phaser 6115MFP icon and choose Printing Preferences. Select the Basic tab. Select the default settings for your product.

  • Page 72: Configuring Options

    Accessing the Printer Driver Settings Configuring Options If you have options installed, you need to enable the options in the printer driver. Ensure the option is installed correctly and the product is turned on before configuring the driver. Enabling Options (Windows) Follow the instructions for displaying the printer driver, see Accessing the Printer Driver Settings...

  • Page 73: Using The Windows Printer Driver

    Using the Windows Printer Driver Using the Windows Printer Driver This section details many of the Xerox printer driver features that are available, includes more information about these features, and information about how to use the feature in the driver.

  • Page 74: Add, Edit, Or Delete Custom Paper Sizes

    Using the Windows Printer Driver Add, Edit, or Delete Custom Paper Sizes You can create, edit, and delete custom size paper for your product. The custom size must be within the maximum and minimum size ranges for your product, see Supported Paper and Media on page 6-2.

  • Page 75: Pages Per Sheet

    Using the Windows Printer Driver Pages per Sheet When printing a multiple-page document, you can print more than one page on a single sheet of paper. Print one, two, four, six, nine, or 16 pages per side. Note: Pages per sheet cannot be used with Zoom, Output Size, or Custom Paper Sizes. You can also print a border around each document page by selecting Border Line.

  • Page 76: Booklet Printing

    Using the Windows Printer Driver Booklet Printing With 2-sided printing, you can print a document in the form of a small book. Create booklets for any paper size that is supported for 2-sided (duplex) printing. Note: Booklet cannot be used with Zoom, Output Size, or Landscape printing. When printing booklets, the Print on Both Sides is automatically set to ON.

  • Page 77: Poster Printing

    Using the Windows Printer Driver Poster Printing Poster printing enables you to print a document on multiple sheets of paper. Note: Poster printing cannot be used with Printing on Both Sides, Image Shifting, or Output Size. Open the printer driver and select the Layout tab. From the Pages/Sheet drop-list, select from the following options: ■...

  • Page 78: Add, Edit, Or Delete An Overlay

    Using the Windows Printer Driver Add, Edit, or Delete an Overlay An overlay is a print image added to your print job. The overlay can be printed on only the first page, like a cover page, or on all the pages of your print job. An overlay must be created in another application and added to the printer driver to create an overlay file.

  • Page 79: Add, Edit, Or Delete A Watermark

    Using the Windows Printer Driver Add, Edit, or Delete a Watermark A watermark is additional text that can be printed across one or more pages. For example, terms like Draft and Confidential, which you might stamp on a page before distribution, can be inserted with a watermark.
  • Page 80 Using the Windows Printer Driver Printing a Watermark Open the printer driver and select the Watermark tab. Select the watermark text from the Watermark list box. Select Background if you want the watermark to print behind the text and images. Select Repeat to repeat the watermark on the printed page.

  • Page 81: Using The Macintosh Printer Driver

    Using the Macintosh Printer Driver Using the Macintosh Printer Driver This section includes: ■ Selecting Print Options on page 5-12 Specifying Page Setup Settings on page 5-12 ■ ■ Custom Paper Size Options on page 5-12 ■ Specifying Print Settings on page 5-13 Selecting Print Options Open Printer Setup Utility, which can be accessed by selecting Macintosh HD,...

  • Page 82: Specifying Print Settings

    Specifying Print Settings Specifying Print Settings The following dialog box appears when Print... is selected from the File menu in the application being used. Select Print... from the File menu, the Print dialog box appears. Select your printer in the Printer pop-up menu. The Print dialog box is used to specify the following print options.

  • Page 83: Layout

    Specifying Print Settings Layout The Layout section is used to specify the page layout when printing and the setting for two- sided printing. Pages per Sheet: Specifies the number of pages to be printed on one sheet of paper. For example, if 2 is selected, two pages are printed on one sheet of paper.

  • Page 84: Paper Handling

    Specifying Print Settings Paper Handling The Paper Handling section is used to specify the pages that are to be printed and the order in which the pages are printed. Page Order: Select the order in which you want the document to print. Print: ■...

  • Page 85: Printing Basics

    Printing Basics This chapter includes: Supported Paper and Media on page 6-2 ■ ■ Output Bin on page 6-3 ■ Loading Media on page 6-5 Guaranteed Imageable (Printable) Area on page 6-24 ■ ■ Options on page 6-25 Phaser® 6115MFP Multifunction Product...

  • Page 86: Supported Paper And Media

    List (United States) Recommended Media List (Europe). To order paper, transparencies, or other specialty media, contact your local reseller or go to www.xerox.com/office/supplies. The following table provides information about paper sizes and weights that can be used in the product.

  • Page 87: Output Bin

    Output Bin Output Bin All printed media is output to the facedown, output bin. The output bin maximum capacity is 100 sheets (A4/Letter) of 80 g/m (22 lb.) media. The output bin can be adjusted to two angles as shown in the following illustration. 6115-085 Adjusting the Output Bin The output bin extension can be pulled out to two different positions.
  • Page 88 Output Bin Press and hold the button on the right side of the output bin to lower it into the horizontal position. Note: When printing on postcards, ensure the output bin is fully horizontal. 6115-086 6115-087 Phaser® 6115MFP Multifunction Product...

  • Page 89: Loading Media

    Loading Media Loading Media This section includes: ■ Loading Plain Paper on page 6-6 Card Stock on page 6-10 ■ ■ Thick Card Stock on page 6-10 ■ Loading Envelopes on page 6-11 Labels on page 6-18 ■ ■ Letterhead on page 6-19 ■...

  • Page 90: Loading Plain Paper

    Loading Media Loading Plain Paper Use plain paper that is: ■ Kept on a flat, level surface in its original wrapper until it is time to load it. ■ Suitable of laser printers, such as standard or recycled office paper. ■...
  • Page 91 Loading Media To load paper in Tray 1: Remove the lid from Tray 1. 6115-012 If loading paper longer than A4/Letter, open the front panel of the tray. 6115-098 Slide apart the media guides to provide more space between them. 6115-013 Phaser®...
  • Page 92 Load the paper face-up in the tray. 6115-014 Caution: Do not load paper or media above the fill line indicated on the tray. Overloading the tray may cause jams. 6115-015 Phaser® 6115MFP Multifunction Product...
  • Page 93 Loading Media Adjust the paper guides to fit the paper loaded in the tray (if necessary). 6115-016 Close the front panel of Tray 1, and then replace the lid. 6115-017 Phaser® 6115MFP Multifunction Product...

  • Page 94: Card Stock

    Loading Media Card Stock Test all card stock to ensure acceptable performance and to ensure that the image does not shift. Use card stocks that are approved for laser printers. Do not use card stocks that are: ■ Coated ■ Designed for inkjet printers ■...

  • Page 95: Loading Envelopes

    Loading Media Loading Envelopes Print on the front (address) side only. Some parts of the envelope consist of three layers of paper: the front, back, and flap. Anything printed on these layered regions may be lost or faded. Caution: Envelopes require you to adjust the product’s fuser. Follow the instructions for loading envelopes to avoid damaging the product.
  • Page 96 Loading Media To load envelopes in Tray 1: Remove the lid from Tray 1. 6115-012 Open the front panel of the tray, if necessary. 6115-098 Remove any media from the tray. Note: Before loading envelopes, press them down to make sure that all the air is removed, and make sure that the folds of the flaps are firmly pressed;...
  • Page 97 Loading Media Slide the media guides open. 6115-013 Load the envelopes as shown. ■ For envelopes with the flap along the long edge, load the envelopes with the flap toward the left of the product. 6115-019 Phaser® 6115MFP Multifunction Product 6-13...
  • Page 98 Loading Media For envelopes with the flap along the short edge, load the envelopes with the flap ■ entering the product first. 6115-018 Slide the media guides against the edge of the envelopes. 6115-020 Close the Tray 1 front panel, and then replace the lid. 6115-017 Phaser®...
  • Page 99 Loading Media Ensure the automatic document feeder is closed. 6115-102 Release the scanner latch and lift the scanner unit. 6115-021 Phaser® 6115MFP Multifunction Product 6-15...
  • Page 100 Loading Media Pull the lever, and then open the top cover. Caution: Do not touch the transfer belt. 6115-022 Raise both green fuser separator levers. 6115-023 Phaser® 6115MFP Multifunction Product 6-16...
  • Page 101 Loading Media Carefully close the top cover. 6115-024 Lower the scanner unit. 6115-025 Caution: When you are finished printing envelopes, be sure to lower the fuser levers on the fuser back to their original positions. Phaser® 6115MFP Multifunction Product 6-17...

  • Page 102: Labels

    Loading Media Labels A sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: ■ The face sheet must follow the plain paper specification, see Supported Paper and Media on page 6-2. ■ The face sheet surface must cover the entire carrier sheet, and no adhesive should come through on the surface.

  • Page 103: Letterhead

    Loading Media Letterhead Try printing your data on a sheet of plain paper first to check placement. Use the plain paper specifications for letterhead. Up to 50 sheets, depending on their size and thickness. Tray 1 Not supported. Capacity Tray 2 Face up Orientation Letterhead...

  • Page 104: Transparency

    Transparency Driver media type Not supported 2-sided printing ONLY use transparencies that are Xerox approved, and on the recommended media list for your product. Do not use transparencies that: ■ Have static electricity build up, causing them to stick together.

  • Page 105: Glossy Stock

    Loading Media Glossy Stock Test all glossy stock to ensure acceptable performance and to ensure that the image does not shift on the page. Up to 50 glossy sheets, depending on their thickness. Tray 1 Not supported; Do not use in Tray 2. Capacity Tray 2 Faceup...
  • Page 106 Open the front panel of the tray, if necessary. 6115-098 Slide apart the media guides to provide more space between them. 6115-013 Load the special media faceup in the tray. 6115-026 Phaser® 6115MFP Multifunction Product 6-22...
  • Page 107 Loading Media Adjust the paper guides to fit the paper loaded in the tray (if necessary). 6115-027 Close the front panel of Tray 1, and then reattach the lid. 6115-017 Phaser® 6115MFP Multifunction Product 6-23...

  • Page 108: Guaranteed Imageable (Printable) Area

    Guaranteed Imageable (Printable) Area Guaranteed Imageable (Printable) Area The printable area on all media sizes is up to 4 mm (0.157 in.) from the edges of the media. Each size has a specific imageable area; the maximum area on which the printer can print clearly and without distortion.

  • Page 109: Options

    Options Options This section includes: ■ Loading Paper in Tray 2 on page 6-25 2-Sided Printing (Duplexing) on page 6-28 ■ Loading Paper in Tray 2 Pull Tray 2 out as far as possible. Lift up Tray 2 and remove it. 6115-028 Remove the lid from Tray 2.
  • Page 110 Options Press down the media pressure plate to lock it into place. 6115-030 Load the paper faceup in the tray. 6115-031 Caution: Do not load paper or media above the fill line indicated on the tray. Overloading the tray may cause jams. 6115-032 Phaser®...
  • Page 111 Options Reattach the lid to Tray 2. 6115-033 Reinsert Tray 2 into the printer. 6115-034 Phaser® 6115MFP Multifunction Product 6-27...

  • Page 112: 2-Sided Printing (Duplexing)

    Options 2-Sided Printing (Duplexing) 2-sided printing can be done manually or can be done automatically with the optional duplex unit installed and enabled in the printer driver. Note: Only plain paper, 60 to 90 g/m (16 to 24 lb. bond) can be auto duplexed. See Supported Paper and Media on page 6-2.
  • Page 113 Copying This chapter includes: ■ Basic Copying on page 7-2 ■ Adjusting Copy Options on page 7-3 ■ Advanced Copying on page 7-8 Phaser® 6115MFP Multifunction Product...

  • Page 114: Basic Copying

    Basic Copying Basic Copying User either the Automatic Document Feeder (ADF) or the document glass to make copies. Load the originals to be copied and follow the steps below to make copies. For information on copy settings, see Adjusting Copy Options on page 7-3.

  • Page 115: Adjusting Copy Options

    Adjusting Copy Options Adjusting Copy Options This section includes: ■ Setting the Original Document Type on page 7-3 Setting the Copy Quality on page 7-4 ■ ■ Setting the Copy Density on page 7-4 ■ Collating Copies on page 7-5 ■...

  • Page 116: Setting The Copy Quality

    Adjusting Copy Options Setting the Copy Quality Copies can be printed in either standard (600 x 300) or enhanced (600 x 600) mode. To set the copy quality: Using the MFP ControlCentre Open the MCC, connect to your product and download the current .dat file. Click the Menu button.

  • Page 117: Collating Copies

    Adjusting Copy Options Collating Copies You can choose to have your original copies collated. Use this option when you want to print two or more separate sets of a copy job that contains two or more pages. For example, five collated copies of a three-page job will result in one set of all three pages in order, then the second set of all three pages, and so on.

  • Page 118: Selecting Paper Priority

    Adjusting Copy Options Selecting Paper Priority Note: If Tray 2 is not installed, Tray 1 Select will not appear on the control panel. Using the MFP ControlCentre Open the MCC, connect to your product and download the current .dat file. Click the Menu button.

  • Page 119: Specifying A Zoom Ratio

    Adjusting Copy Options Specifying a Zoom Ratio The zoom ratio can be specified either by selecting a preset zoom ratio or by specifying a custom zoom ratio. Note: Depending on the selected preset zoom ration, a sample of the change to the media size may appear in the status area of the control panel.

  • Page 120: Advanced Copying

    Advanced Copying Advanced Copying This section includes: ■ Setting 2in1 Copying on page 7-8 ID Card Copying on page 7-9 ■ ■ Printing 2-Sided Copies on page 7-10 Setting 2in1 Copying With 2in1 copying, two separate document pages can be copied together onto a single page. Note: The original documents must be placed in the automatic document feeder for 2in1 copying.

  • Page 121: Id Card Copying

    Advanced Copying ID Card Copying With ID card copying, the back and front of a document are copied at full size on a single sheet of paper. When using ID card copying: ■ The zoom ratio cannot be changed. ■ Can only be performed from the document glass.

  • Page 122: Printing 2-Sided Copies

    Advanced Copying Printing 2-Sided Copies With 2-sided copying selected, copy output can be printed on both sides of the paper. Note: The optional duplex unit must be installed in order to set 2-sided printing. Using the Control Panel On the control panel, press the Function button. Scroll to , and then press the Menu/Select button.

  • Page 123: Scanning

    This chapter includes: ■ Basic Scanning via USB on page 8-2 ■ Scan to Email (Network Only) on page 8-3 See also: (English only) Using the Scanner (Windows) tutorial at www.xerox.com/office/6115support Using the Scanner (Macintosh) tutorial at www.xerox.com/office/6115support Phaser® 6115MFP Multifunction Product...

  • Page 124: Basic Scanning Via Usb

    Basic Scanning via USB Basic Scanning via USB Scanning can be performed from a TWAIN-compatible application. For help with the TWAIN driver, press the help button from the driver dialog box. Note: To scan via a network, see Scan to Email (Network Only) on page 8-3 Position the original document to be scanned as shown below.

  • Page 125: Scan To Email (Network Only)

    Scan to Email (Network Only) Scan to Email (Network Only) Scanning to Email is only available if your product is connected to a network. With scan to email, documents are scanned and sent via an SMTP mail server. This section includes: ■...
  • Page 126 Enter your e-mail settings and then click Save Changes. Using the MFP ControlCentre From your computer, select Start > All Programs > Xerox Office Printing > Phaser 6115MFP > MCC. From the MCC dialog box, click the Connect to Machine button.

  • Page 127: Scan To Email Using The Adf

    Scan to Email (Network Only) Scan to Email Using the ADF Multiple page documents can be scanned using the ADF. When placing the original documents in the ADF: Do not load documents that are bound together with staples or paper clips. ■...
  • Page 128 Scan to Email (Network Only) Continue setting the desired scan mode settings. For information on specifying detailed settings, such as data format or compression ■ encoding, and scan resolution, see Changing the Scan Mode Settings on page 8-9. ■ For information on changing the image size, see Changing the Scanned Image Size page 8-9.

  • Page 129: Scan To Email Using The Document Glass

    Scan to Email (Network Only) Scan to Email Using the Document Glass To scan documents to email using the document glass: For information on changing the image size, see Changing the Scanned Image Size ■ page 8-9. Press the Scan button to enter scan mode. Lift the ADF cover and place the document facedown on the document glass as shown below.

  • Page 130: Specifying A Recipient

    Scan to Email (Network Only) Specifying a Recipient You can specify the email address of the recipient in any one of the following ways: ■ Using the One-Touch Dial List on page 8-8 ■ Using the Speed Dial List on page 8-8 ■...

  • Page 131: Changing The Scan Mode Settings

    Scan to Email (Network Only) Searching the Phone Book If you do not know the recipients speed dial number you can perform a search of the registered phone book on the control panel. On the control panel, press the Speed Dial button twice. Using the Left Arrow or Right Arrow button, select , and then press the SEARCH...

  • Page 132: Faxing

    9-8 ■ Receiving Faxes on page 9-12 ■ Registering Recipients on page 9-13 ■ Fax Reports on page 9-21 ■ Solving Fax Problems on page 9-23 See also: (English only) Using the Fax tutorial at www.xerox.com/office/6115support Phaser® 6115MFP Multifunction Product...

  • Page 133: Managing Fax Functions

    Managing Fax Functions Managing Fax Functions This section includes: ■ Fax Mode Control Panel on page 9-2 Fax Mode Display on page 9-3 ■ ■ Fax Control Panel Symbols on page 9-3 ■ Managing Fax Settings on page 9-4 Before using a fax function, make sure that the fax button is lit in green. Press the Fax button to display the fax mode screen on the control panel.

  • Page 134: Fax Mode Display

    Managing Fax Functions Fax Mode Display Top Display Line Bottom Display Line Indicates the currently selected mode or Displays messages and operating instructions. ■ ■ function settings. Displays the current menu, function, or ■ setting. Displays error messages and status. ■...

  • Page 135: Managing Fax Settings

    Enter your e-mail settings, and then click Save Changes. Using the MFP ControlCentre From your computer, select Start > All Programs > Xerox Office Printing > Phaser 6115MFP > MCC. From the MCC dialog box, click the Connect to Machine button.
  • Page 136 Managing Fax Functions Fax Send Setup Menu Use the fax send setup menu to set the image quality settings for fax transmissions. Menu Item Description 1: Scan Density Sets the density of scanned, fax documents. 2: Resolution Sets the default scanning resolution. : For documents containing normal text.
  • Page 137 Managing Fax Functions Menu Item Description 4: Receive Print Sets whether the fax is printed after all pages of the document have been received, or to begin printing after only the first page of the document has been received. Memory Receive : Printing begins after all the pages have been received.
  • Page 138 Managing Fax Functions Fax Communication Setup Menu Use the fax communication setup menu to set default fax communication settings for your region or environment. Menu Item Description 1: Phone Line Type Tone Pulse Sets the product phone line type for your region to Phone Line Type Note: If the...

  • Page 139: Sending Faxes

    Sending Faxes Sending Faxes This section includes: ■ Sending a Fax from the Automatic Document Feeder (ADF) on page 9-8 Sending a Fax from the Document Glass on page 9-9 ■ ■ Sending a Fax to Multiple Recipients on page 9-10 ■...

  • Page 140: Sending A Fax From The Document Glass

    Sending Faxes Sending a Fax from the Document Glass To send a fax from the document glass: Remove any staples and paper clips from pages and insert them facedown on the document glass with the top of the page toward the back, left side of the product. 6115-075 6115-074 On the control panel, press the Fax button.

  • Page 141: Sending A Fax To Multiple Recipients

    Sending Faxes Sending a Fax to Multiple Recipients A fax can be sent to multiple recipients in a single transmission. There are two methods: Using the group dial function ■ ■ Using the broadcast function Broadcast Transmission The recipients can be selected using one-touch dial, speed dial, or group dialing, by using the phonebook list, or by entering the fax number using the keypad.

  • Page 142: Sending A Fax At A Specified Time

    Sending Faxes Sending a Fax at a Specified Time A document can be scanned and stored in memory for sending at a specified time. Note: The product needs to be programmed to the current time in order for this function to work properly.

  • Page 143: Receiving Faxes

    Receiving Faxes Receiving Faxes This section includes: ■ Receiving Faxes Automatically on page 9-12 Receiving Faxes Manually on page 9-12 ■ Receiving Faxes Automatically If fax is set to , fax reception begins after the specified number Receive Mode Auto Receive of rings.

  • Page 144: Registering Recipients

    Registering Recipients Registering Recipients This section includes: ■ Using the Phone Book on page 9-13 Entering Text on the Control Panel on page 9-14 ■ ■ Adding One-Touch Dial Entries on page 9-15 ■ Editing or Deleting a One-Touch Entry on page 9-16 ■...

  • Page 145: Entering Text On The Control Panel

    Registering Recipients Entering Text on the Control Panel When programming the recipient name, letters, accented characters, numbers and symbols can be entered much like using your cell phone keypad. Changing Input Mode Each press of the * asterisk key switches the input mode between numbers and letters. Alternately, pressing the key multiple times will cycle through the entire set.

  • Page 146: Adding One-Touch Dial Entries

    Enter your one-touch dial recipients, and then click Save Changes. Using the MFP ControlCentre From your computer, select Start > All Programs > Xerox Office Printing > Phaser 6115MFP > MCC. From the MCC dialog box, click the Connect to Machine button.

  • Page 147: Editing Or Deleting A One-Touch Entry

    Registering Recipients Editing or Deleting a One-Touch Entry On the control panel, press the Menu/Select button. Using the Down Arrow button, scroll to the menu, and then press the Fax Registration Menu/Select button. Scroll to the menu, and then press the Menu/Select button. One-Touch Dial On the one-touch dial keypad, press the one-touch entry you want to edit or delete, and then press the Cancel/C button.

  • Page 148: Adding Speed Dial Entries

    Enter your speed dial recipients, and then click Save Changes. Using the MFP ControlCentre From your computer, select Start > All Programs > Xerox Office Printing > Phaser 6115MFP > MCC. From the MCC dialog box, click the Connect to Machine button.

  • Page 149: Editing Or Deleting Speed Dial Entries

    Registering Recipients Editing or Deleting Speed Dial Entries On the control panel, press the Menu/Select button. Using the Down Arrow button, scroll to the menu, and then press the Fax Registration Menu/Select button. Scroll to the menu, and then press the Menu/Select button. Speed Dial Using the alphanumeric keypad enter the 3-digit speed dial number entry you want to edit or delete, and then press the Cancel/C button.

  • Page 150: Adding Group Dial Entries

    Enter your group dial recipient’s, and then click Save Changes. Using the MFP ControlCentre From your computer, select Start > All Programs > Xerox Office Printing > Phaser 6115MFP > MCC. From the MCC dialog box, click the Connect to Machine button.

  • Page 151: Editing Or Deleting Group Dial Entries

    Registering Recipients Editing or Deleting Group Dial Entries On the control panel, press the Menu/Select button. Using the Down Arrow button, scroll to the menu, and then press the Fax Registration Menu/Select button. Scroll to the menu, and then press the Menu/Select button. Group Dial Press the one-touch dial or enter the speed dial entry you want to edit or delete, and then press the Cancel/C button.

  • Page 152: Fax Reports

    Fax Reports Fax Reports This section includes: ■ Product Counters on page 9-21 Printing Reports on page 9-22 ■ Product Counters The number of operations performed since the product was installed can be checked on the control panel using the Display button. Fax Print Counter The fax counter displays the total number of fax prints made.

  • Page 153: Printing Reports

    Fax Reports Printing Reports The following reports can be printed from the control panel: Send Result Report ■ ■ Receive Result Report ■ Activity Report ■ Memory Data List ■ Memory Image Print Report ■ One-Touch Dial List ■ Speed Dial List ■...

  • Page 154: Solving Fax Problems

    Solving Fax Problems Solving Fax Problems If the fax cannot be sent correctly, refer to the following table, and then perform the indicated operation. If the fax still cannot be sent correctly, even after performing the described operations, contact your service representative. This section includes: ■...

  • Page 155: Problems Sending Faxes

    Solving Fax Problems Problems Sending Faxes Symptom Cause Solution The document is not scanned. The document is too thick, too Use the original glass to send thin, or too small. the fax. The document is scanned at an The document guides are not Slide the document guides to fit angle.

  • Page 156: Problems Receiving Faxes

    Solving Fax Problems Problems Receiving Faxes Symptom Cause Solution The received fax is blank. There may be a problem with the Check that the machine can telephone connection or with the make clean copies. If it can, have caller’s fax machine. the caller send the fax again.
  • Page 157 Solving Fax Problems Error message Cause Solution *MEM.FULL/TX While sending a fax, the size of Retrieve all received faxes the data for the scanned image stored in the memory. CANCEL* has exceeded the capacity of the Send the fax by direct memory.

  • Page 158: Product Maintenance

    This chapter includes: ■ Maintenance and Cleaning on page 10-2 ■ Moving the Product on page 10-4 Ordering Supplies on page 10-15 ■ See also: Maintenance video tutorials at www.xerox.com/office/6115support Replacing supplies video tutorials at www.xerox.com/office/6115support Phaser® 6115MFP Multifunction Product 10-1...

  • Page 159: Maintenance And Cleaning

    Maintenance and Cleaning Maintenance and Cleaning This section includes: ■ General Precautions on page 10-2 Moving the Product on page 10-4 ■ ■ Cleaning the Exterior on page 10-5 ■ Cleaning the Original Glass and Cover Pad on page 10-6 Cleaning the Media Feed Roller and Laser Lens on page 10-7 ■...
  • Page 160 Maintenance and Cleaning Keep the following guidelines in mind: ■ Be careful when cleaning the inside of the product or removing media misfeeds, as the fuser and other internal parts may be very hot. Do not place anything on top of the product. ■...

  • Page 161: Moving The Product

    Moving the Product Moving the Product Note: Remove Tray 2, if installed, before lifting the product. Always turn the product off and disconnect the power cord from the back of the product. ■ ■ Make sure two people are available to lift the product when moving it. ■...

  • Page 162: Cleaning The Exterior

    Moving the Product Cleaning the Exterior Caution: Turn off the product and unplug the power cord before cleaning, and always use a soft, lint-free, dry cloth. Control Panel Ventilation Grill 6115-043 6115-044 Exterior Filter 6115-045 6115-046 Phaser® 6115MFP Multifunction Product 10-5...

  • Page 163: Cleaning The Original Glass And Cover Pad

    Moving the Product Cleaning the Original Glass and Cover Pad Original Glass Original Cover Pad 6115-095 6115-047 Phaser® 6115MFP Multifunction Product 10-6...

  • Page 164: Cleaning The Media Feed Roller And Laser Lens

    Moving the Product Cleaning the Media Feed Roller and Laser Lens Ensure the document feeder is closed, release the scanner lever, and then lift the scanner unit. 6115-083 6115-021 Remove any media and close the output bin. 6115-103 6115-087 Phaser® 6115MFP Multifunction Product 10-7...
  • Page 165 Moving the Product Pull the lever and open the top cover. Caution: Do not touch the transfer belt. 6115-022 Remove the imaging unit. Caution: Place the imaging unit on a clean, level surface as shown below. The imaging unit cannot be exposed for more than 15 minutes. Cover the imaging unit with a light proof, dark bag to prevent exposure to direct light.
  • Page 166 Moving the Product Clean the media feed roller and laser lens with a dry, lint-free cloth. 6115-048 6115-049 Place the imaging unit back in the product. 6115-041 Phaser® 6115MFP Multifunction Product 10-9...
  • Page 167 Moving the Product Close the top cover. 6115-024 Close the scanner unit. 6115-025 Phaser® 6115MFP Multifunction Product 10-10...

  • Page 168: Cleaning The Duplex Feed Rollers

    Moving the Product Cleaning the Duplex Feed Rollers Open the duplex unit located on the back of the product. 6115-050 Using a dry, lint-free cloth, clean the duplex feed rollers. 6115-051 Close the duplex unit. 6115-052 Phaser® 6115MFP Multifunction Product 10-11...

  • Page 169: Cleaning The Tray 2 Feed Rollers

    Moving the Product Cleaning the Tray 2 Feed Rollers Turn the product off and disconnect the power cord from the back of the product. 6115-063 Using two people, carefully lift the product off Tray 2. 6115-053 Phaser® 6115MFP Multifunction Product 10-12...
  • Page 170 Moving the Product Clean the rollers in the tray with a dry, lint-free cloth. 6115-054 Using two people, carefully set the product back on top of Tray 2. 6115-071 Phaser® 6115MFP Multifunction Product 10-13...

  • Page 171: Cleaning The Adf Feed Rollers

    Moving the Product Cleaning the ADF Feed Rollers Open the ADF feed cover. 6115-079 Clean the ADF feed rollers with a dry, lint-free cloth. 6115-110 Close the ADF feed cover. 6115-084 Phaser® 6115MFP Multifunction Product 10-14...

  • Page 172: Ordering Supplies

    Each toner cartridge includes installation instructions on the box. Caution: Use of toner other than Genuine Xerox Phaser 6115MFP toner may affect print quality and product reliability. It is the only toner designed and manufactured under strict quality controls by Xerox for specific use with this product.

  • Page 173: When To Order Supplies

    Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this product. The Total Satisfaction Guarantee is available in the United States and Canada.

  • Page 174: Troubleshooting

    11-4 ■ Product Troubleshooting on page 11-19 ■ Print-Quality Problems on page 11-23 ■ Status, Error, and Service Messages on page 11-33 ■ Getting Help on page 11-38 See also: Troubleshooting video tutorials at www.xerox.com/office/6115support Phaser® 6115MFP Multifunction Product 11-1...

  • Page 175: Preventing Paper Jams

    Preventing Paper Jams Preventing Paper Jams This section provides information to aid you in resolving paper jams. Make sure that: ■ Media matches the product specifications, see Supported Paper and Media on page 6-2. ■ Media is flat, especially on the leading edge. The product is on a hard, flat, level surface.

  • Page 176: Understanding The Media Path

    Preventing Paper Jams Understanding the Media Path Understanding the products media path will help you locate media misfeeds. ADF media feed rollers Document feed tray Document output tray Fuser unit Duplex option (optional) Tray 2 (optional) Tray 1 6115-111 Toner cartridge carousel Drum cartridge Transfer belt unit Output bin...

  • Page 177: Clearing Paper Jams

    Clearing Paper Jams Clearing Paper Jams This section includes: ■ Clearing Paper Jams Inside the Product on page 11-4 Clearing Paper Jams from Tray 1 on page 11-9 ■ ■ Clearing Paper Jams from Tray 2 on page 11-11 ■ Clearing Paper Jams in the Duplex Unit on page 11-13 Clearing Paper Jams in the ADF...
  • Page 178 Clearing Paper Jams Ensure the automatic document feeder is closed. 6115-102 Release the scanner latch and lift the scanner unit. 6115-021 Phaser® 6115MFP Multifunction Product 11-5...
  • Page 179 Clearing Paper Jams Pull the lever and open the top cover. Caution: Do not touch the transfer belt. 6115-022 Remove the drum cartridge. Caution: Place the drum cartridge on a clean, level surface as shown below. The drum cartridge cannot be exposed for more than 15 minutes. Cover the drum cartridge with a light proof bag to prevent exposure to direct light.
  • Page 180 Clearing Paper Jams Raise both green fuser separator levers. 6115-023 Remove the jammed paper. 6115-163 6115-162 6115-164 Phaser® 6115MFP Multifunction Product 11-7...
  • Page 181 Clearing Paper Jams Place the drum cartridge back in the product. 6115-041 Carefully close the top cover. 6115-024 Phaser® 6115MFP Multifunction Product 11-8...

  • Page 182: Clearing Paper Jams From Tray 1

    Clearing Paper Jams Lower the scanner unit. 6115-025 Clearing Paper Jams from Tray 1 Remove the cover from Tray 1. 6115-012 Phaser® 6115MFP Multifunction Product 11-9...
  • Page 183 Clearing Paper Jams Carefully pull the jammed paper out of the tray. 6115-056 Reattach the Tray 1 cover. 6115-017 Phaser® 6115MFP Multifunction Product 11-10...

  • Page 184: Clearing Paper Jams From Tray 2

    Clearing Paper Jams Clearing Paper Jams from Tray 2 Pull Tray 2 out from the product. 6115-072 Lift off the cover on Tray 2. 6115-028 Phaser® 6115MFP Multifunction Product 11-11...
  • Page 185 Clearing Paper Jams Carefully remove the jammed paper in the direction of the arrow, as shown below. 6115-057 Remove all media from Tray 2. 6115-058 Fan the paper to prevent paper jams. Phaser® 6115MFP Multifunction Product 11-12...

  • Page 186: Clearing Paper Jams In The Duplex Unit

    Clearing Paper Jams Place the media back in Tray 2. 6115-059 Place the cover back on Tray 2 and reinsert Tray 2 back into the product. 6115-034 Clearing Paper Jams in the Duplex Unit Open the duplex unit cover. 6115-060 Phaser®...

  • Page 187: Clearing Paper Jams In The Adf

    Clearing Paper Jams Carefully remove the jammed paper in the direction of the arrow, as shown below. 6115-061 Close the duplex unit cover. 6115-052 Clearing Paper Jams in the ADF Open the ADF feed roller cover. 6115-079 Phaser® 6115MFP Multifunction Product 11-14...
  • Page 188 Clearing Paper Jams Carefully remove the jammed paper in the direction of the arrow, as shown below. 6115-080 Lift the ADF cover. 6115-081 Turn the ADF feed roller in the direction of the arrows as shown below to remove the jammed paper.
  • Page 189 Clearing Paper Jams Close the ADF cover. 6115-083 Close the ADF feed roller cover. 6115-084 Phaser® 6115MFP Multifunction Product 11-16...

  • Page 190: Solving Problems With Paper Jams

    Duplex Unit Jams Probable Causes Solutions Unsupported media (wrong size, thickness, type, Use only Xerox-approved media. See Supported etc.) is being used. Paper and Media on page 6-2. Recheck the media path inside the duplex unit and make sure that you have removed all of the jammed paper.
  • Page 191 Probable Causes Solutions Unsupported media (wrong size, thickness, type, Do not use media that is too thick. etc.) is being used. Use only Xerox-approved media. See Supported Paper and Media on page 6-2. The documents loaded in the ADF exceed the Place fewer documents in the ADF.

  • Page 192: Product Troubleshooting

    Product Troubleshooting Product Troubleshooting This section contains: ■ General Troubleshooting on page 11-19 Duplex Problems on page 11-21 ■ ■ Driver Problems on page 11-21 General Troubleshooting Product Will Not Turn On Probable Causes Solutions The power cord is not correctly plugged into the Turn off the product, confirm that the power outlet.
  • Page 193 Turn off the product, confirm that the power outlet. cord is correctly plugged into the outlet, and then turn on the product. A system error occurred. Contact your local Xerox service representative with the error information. Product Is Making Unusual Noises Probable Causes Solutions The product is not level.

  • Page 194: Duplex Problems

    Product Troubleshooting The Date and Time Are Incorrect Probable Causes Solutions Did you set the correct date and time? Ensure you have set the correct Date and Time on the control panel, through CentreWare IS or the MCC. The backup battery has reached the end of its Replace the backup battery.

  • Page 195: Product Management Software Problems

    Product Troubleshooting Product Management Software Problems CentreWare IS Cannot be Accessed Probable Causes Solutions The CentreWare IS Administrator’s password is The CentreWare IS Administrator password incorrect. has a 6-character minimum and a 16-character maximum. Your network settings are incorrect. Verify your network settings are correct. The MFP ControlCentre Probable Causes Solutions...

  • Page 196: Print-Quality Problems

    Note: Driver settings override the control panel settings. Selecting a Resolution Print-quality modes available with the Phaser 6115MFP product include: Resolution Type of Print Job Draft (600 dpi) General-purpose mode for full-color printing. Produces crisp, bright prints at high speed.

  • Page 197: Adjusting Color

    Print-Quality Problems Adjusting Color Color Settings This setting lets you choose whether to print in color or monochrome. Color: Use this setting to print color documents. Grayscale: Use this setting to print monochrome (black and white) documents. Color Matching These settings let you enable or disable Color Matching. Color Matching is the product’s ability to adjust hues to maintain the integrity of a document’s on-screen image.

  • Page 198: Troubleshooting Print-Quality Problems

    Print-Quality Problems Troubleshooting Print-Quality Problems Nothing is printed, or there are blank spots on the printed page Probable Causes Solutions One or more of the toner cartridges may be Remove the toner cartridges and check if any defective. is damaged. The imaging unit may be defective.
  • Page 199 Print-Quality Problems Entire sheet is printed in black or color Probable Causes Solutions The imaging unit may be defective. Remove the imaging unit and check for damage. If it is damaged, replace it. One or more of the toner cartridges may be Remove the toner cartridges and check each defective.
  • Page 200 Print-Quality Problems Image is too dark Probable Causes Solutions The copy density may be too dark. Select a lighter copy density. The imaging unit may be defective. Remove the imaging unit and check for damage. If it is damaged, replace it. One or more of the toner cartridges may be Remove the toner cartridges and check each defective.
  • Page 201 Adjust the humidity in the media storage area. Remove the moist media and replace it with new, dry media. Unsupported media (wrong size, thickness, type, Use Xerox-approved media. See Supported etc.) is being used. Paper and Media on page 6-2.
  • Page 202 The media is moist from humidity. Remove the moist media and replace it with new, dry media. Unsupported media (wrong size, thickness, type, Use Xerox-approved media. See Supported etc.) is being used. Paper and Media on page 6-2.
  • Page 203 Print-Quality Problems There are toner smudges on the back side of the page (whether or not it has been duplexed) Probable Causes Solutions The two fuser separator levers are adjusted for Return both green fuser separator levers to envelope printing. the plain paper setting.
  • Page 204 Print-Quality Problems Image defects Probable Causes Solutions The laser lens is dirty. Clean the laser lens. A toner cartridge may be leaking. Remove the toner cartridges and check for damage. If it is damaged, replace it. A toner cartridge may be defective. Remove the toner cartridge with the color causing the abnormal image.
  • Page 205 Print-Quality Problems Colors look drastically wrong Probable Causes Solutions One or more of the toner cartridges may be Remove the toner cartridges and verify that defective. the toner is distributed evenly on each cartridge roller, and reinstall the toner cartridges. One or more of the toner cartridges may be low or X LOW Check the control panel for an...

  • Page 206: Status, Error, And Service Messages

    Status, Error, and Service Messages Status, Error, and Service Messages This section includes: ■ Status Messages on page 11-33 Error Messages on page 11-34 ■ ■ Getting Help on page 11-38 Status, error, and service messages are displayed in the control panel message window. They provide information about your product and help you locate many problems.

  • Page 207: Error Messages

    Status, Error, and Service Messages Error Messages Message Definition Solutions TRAY [1] [2] EMPTY Tray 1 or Tray 2 ran out of paper. Load media into the specified tray. *CANNOT While the scanned document Check the Network and E-mail was being sent in Scan mode, a settings and send the data again.
  • Page 208 Status, Error, and Service Messages Message Definition Solutions TOP COVER OPEN The engine cover is open. Close the engine cover. CLOSE TOP COVER *JOB CANCELED* While a document was being Turn the machine off, and then, after scanned from the original glass waiting a few seconds, turn it on in Scan mode, more than one again.
  • Page 209 TONER EMPTY STOP on the MACHINE SETTING menu is set to ON(FAX) or OFF.) X TONER The X toner cartridge is an Install a Xerox toner cartridge of the unapproved type. appropriate type (AM, EU, AP or JP). INCORRECT Phaser® 6115MFP Multifunction Product...

  • Page 210: Service Messages

    Status, Error, and Service Messages Message Definition Solutions X TONER The X toner cartridge is low and Prepare the specified color toner should be replaced within 200 cartridge. pages at 5% coverage of letter/A4 pages. X TONER Toner cartridge X is not installed. Install the specified toner cartridge.

  • Page 211: Getting Help

    Getting Help Getting Help Xerox provides several websites that offer additional help on your Phaser 6115MFP product. Resource Link Technical support information for your product www.xerox.com/office/6115support including online Technical Support, driver downloads, documentation, and much more: Supplies for your product: www.xerox.com/office/6115supplies...
  • Page 212 Index Numerics changing or modifying the system’s IP address, 4-8 2in1 copying, 7-8 creating password, 3-3 2-sided printing, 6-28 overview, 3-3 Macintosh, 5-14 password, 3-3 Windows, 6-28 changing the IP address using CentreWare IS, 4-8 changing the scanned image size, 8-9 adding cleaning group dial entries, 9-19...
  • Page 213 Index controller specifications, 1-18 Domain Name Service (DNS) copy density, 7-4 local domain name space database, 4-8 copying, 7-1 using host names, 4-8 2in1, 7-8 driver 2-sided, 7-10 accessing settings, 5-2 adjusting copy options, 7-3 booklet printing, 5-7 advanced, 7-8 custom paper size, 5-5 basic, 7-2 default settings, 5-2...
  • Page 214 Index fax reports menu, 9-7 fax results, 2-13 getting help, 11-38 fax send setup menu, 9-5 glossy paper faxing, 9-1 loading, 6-21 adding group dial entries, 9-19 guidelines adding one-touch dial entries, 9-15 printing safety, 1-5 adding speed dial entries, 9-17 broadcast transmission, 9-10 canceling a document queued in memory, 9-11...
  • Page 215 Index IP address print options, 5-12 changing or modifying using print settings, 5-13 CentreWare IS, 4-8 scheduler, 5-14 dynamic, 4-7 maintenance format, 4-6 cleaning, 10-2 router address, 4-6 consumables, 10-15 setting automatically (Windows general precautions, 10-2 only), 4-7 ordering supplies, 10-16 setting manually, 4-8 routine maintenance items, 10-15 static, 4-8...
  • Page 216 Index LPD/LPR, 4-3 paper priority mask, 4-6 setting, 7-6 overview, 4-4 paper source setup menu, 3-14 port 9100, 4-3 parts of the product, 2-2 protocols, 4-2 performance specifications, 1-18 SLP, 4-3 photo print-quality mode, 11-23 SMTP, 4-3 physical specifications, 1-17 SNMP, 4-3 port 9100, 4-3 TCP/IP, 4-4...
  • Page 217 Index router address product IP address, 4-6 available configurations, 2-5 routine maintenance items, 10-15 configuring, 3-5 control panel features, 2-7 default mode, 3-10 energy save mode, 3-7 safety features, 2-4 electrical, 1-2 front view, 2-2 maintenance, 1-4 information resources, 2-18 operational, 1-5 maintenance, 10-1 printing guidelines, 1-5...
  • Page 218 Index sending a fax at a specified time, 9-11 changing the scan mode, 8-9 TCP/IP, 4-4 control panel language, 3-8 technical support, 2-18 copy density, 7-4 thick card stock, 6-10 copy quality, 7-4 toner cartridge LCD contrast, 3-7 ordering, 10-15 media mismatch behavior, 3-12 toner out action, 3-11 paper priority, 7-6...
  • Page 219 Index Xerox supplies recycling programs, 10-16 supplies website, 10-16 zoom ratio customizing, 7-7 presets, 7-7 specifying, 7-7 Phaser® 6115MFP Multifunction Product Index-8...

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