Low Image Density - Xerox Phaser 6115MFP Service Manual

Print-Quality Troubleshooting

Low Image Density

Initial Actions
5-22
The overall image density is too light.
Verify the media used is supported by this printer.
Verify the media settings are correct at the Control Panel.
Troubleshooting Reference Table
Applicable Parts
Imaging Unit, PL4.15.9
Transfer Belt Unit, PL4.15.5
Transfer Roller, PL4.16.3
High Voltage Unit, PL4.19.6
Laser Unit, PL4.14.1
Troubleshooting Procedure Table
Step Actions and Questions
1 Inspect the Imaging Unit. Is
the outside of the unit
dirty?
Inspect the laser window.
2
Is the outside of the surface
dirty?
Check the Transfer Belt
3
Unit. Are the mounting
shafts on the assembly fully
seated and installed
Is the Transfer Belt Unit
4
dirty or scratched?
Example Print
Chrysanthemum x morifolium Chrysanthemum x morifolium
Yes
Clean the unit. If the
problem persists, go
to Step 2
Carefully clean the
surfaces. If the
problem persists, go
to Step 3.
Go to Step 4
Clean the unit with a
soft cloth. If the belt is
scratched, replace the
Transfer Belt Unit
(page 8-33).
Phaser 6115MFP Multifunction Product Service Manual
Light or Undertone Print
No
Go to Step 2.
Go to Step 3.
Reseat and align
properly. If the problem
persists, go to Step 4.
Go to Step 5.