Foggy Background - Xerox Phaser 6115MFP Service Manual

Print-Quality Troubleshooting

Foggy Background

Initial Actions
5-24
Troubleshooting Procedure Table
Step Actions and Questions
Inspect the Imaging Unit. Is
1
the outside of the unit
dirty?
Inspect the laser window.
2
Is the outside of the surface
dirty?
3 Check the Transfer Belt
Unit.
Is the transfer belt dirty or
scratched?
4 Has the problem been
eliminated?
Background image of copy is distorted or foggy.
Verify the media used is supported by this printer.
Verify the media settings are correct at the Control Panel.
Yes
Clean the unit. If
problem persists, go to
Step 2
Carefully clean the
surfaces. If the
problem persists, go to
Step 3.
Clean the unit with a
soft cloth. If the
transfer belt is
scratched, replace the
unit (page 8-33).
Complete
Phaser 6115MFP Multifunction Product Service Manual
No
Go to Step 2.
Go to Step 3.
Go to Step 3.
Replace the following
units, listed in order,
until problem is
eliminated:
Toner Cartridge
(page 7-11)
Laser Unit
(page 8-15)
High Voltage Unit
(page 8-50)