White Or Colored Lines And Bands In Scan Direction - Xerox Phaser 6115MFP Service Manual

Color laser multifunction product
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White or Colored Lines and Bands in Scan Direction

Phaser 6115MFP Multifunction Product Service Manual
Troubleshooting Procedure Table (Continued)
Step Actions and Questions
3
Is the developing bias
contact terminal of the
Toner Cartridge in good
contact?
Check the connectors and
4
terminal contacts of the
Laser Unit.
Are the connectors,
window surface, and
contact terminals
connected properly?
Check the Transfer Belt
5
Unit.
Is the transfer belt dirty or
scratched?
6
Is the Transfer Roller
scratched?
7
Check the paper path.
Is there a foreign object or
obstruction in the path?
Inspect the Fusing Unit.
8
Is the fusing entrance guide
plate or the separation claw
dirty or scratched?
9
Has the problem been
eliminated?
Horizontal lines or bands in the copy indicate problems in the scan direction.
Initial Actions
Verify the media used is supported by this printer.
Verify the media settings are correct at the Control Panel.
Print-Quality Troubleshooting
Yes
No
Go to Step 4.
Clean the contact
terminal.
Go to Step 5.
Reseat the connectors
and clean the terminal
contacts. If the
problem persists, go to
Step 5.
If the surface is dirty,
Go to Step 6.
wipe the surface clean
with a soft cloth. If the
transfer belt is
scratched, replace the
unit (page 8-33).
Replace the roller
Go to Step 7.
(page 8-86). If the
problem persists, go
to Step 7.
Remove the object and
Go to Step 8.
reprint the test sheet.
If the problem
persists, go to Step 8.
Clean the guide plate
Go to Step 9.
and reprint the test
sheet. If the problem
persists, replace the
Fusing Unit
(page 8-36) and go to
Step 9.
Complete
Replace the toner
cartridge (page 7-11)
and the Laser Unit
(page 8-15).
5-17

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