Print-Quality Troubleshooting
Image Processing System
White or Colored Lines and Bands in Feed Direction
Initial Actions
5-16
Troubleshooting Procedure Table (Continued)
Step Actions and Questions
3
Reseat all connectors and
cables between the scanner
and image processing
board, and then make
another copy.
Does the defect still occur?
Vertical lines or bands in the copy indicate problems in the feed direction.
Verify the media used is supported by this printer.
Verify the media settings are correct at the Control Panel.
Troubleshooting Reference Table
Applicable Parts
Example Print
Imaging Unit,
PL4.15.9
Transfer Belt
Unit, PL4.15.5
Fusing Unit,
PL4.18.12
Laser Unit,
PL4.14.1
Chrysanthemum x morifolium
Troubleshooting Procedure Table
Step Actions and Questions
Inspect the Imaging Unit.
1
Are there scratches on the
photo conductor surface?
2
Is the outside of the surface
dirty?
Yes
Replace the Scanner
Unit (page 8-25).
Chrysanthemum x morifolium
Vertical Blank Lines
Yes
Replace the Imaging
Unit (page 8-13).
Carefully clean the
surface. If the problem
persists, go to Step 3.
Phaser 6115MFP Multifunction Product Service Manual
No
Complete.
Vertical Stripes
No
Go to Step 2.
Go to Step 3.