Undefined Misfeed - Xerox Phaser 6115MFP Service Manual

General Troubleshooting

Undefined Misfeed

4-8
Troubleshooting Procedure Table (Continued)
Step Action and Questions
3 Check the Exit Tray Full Sensor at P/J9
(pin 14). Is the sensor operational?
4 Check the Registration Roller Solenoid at
PRCB PJ11PRCB-4 (J-1). Is the solenoid
operational?
Replace the Engine Control Board
5
(page 8-57).
For detection of an undefined misfeed, conflicting settings are made in the
printer driver.
Troubleshooting Reference Table
Applicable Parts
Image Processor Board,
PL4.19.1
Engine Control Board,
PL4.19.15
Warning
To avoid the potential of electric shock, ensure the power to the printer is
off and the power cord is disconnected from the wall outlet prior to
performing each step of the following troubleshooting procedure.
Troubleshooting Procedure Table
Step Action and Questions
1 Check printer driver settings.
Are the settings correct?
2 Check the Image Processing Board
connectors.
Are the connectors seated properly?
Yes
Go to Step 4.
Go to Step 5.
Complete
Wiring and Plug/Jack References
Boards and Power Supplies Locator
(page 1-14).
Engine Control Board to Miscellaneous Motor
and Sensor Wiring (page 10-17)
Engine Control Board to Main Motor and
Positioning Sensor Wiring (page 10-16)
Yes
Go to Step 2.
Go to Step 3.
Phaser 6115MFP Multifunction Product Service Manual
No
Replace the
sensor
(page 8-107).
Replace the
solenoid
(page 8-104).
No
Reset the
settings to the
default level. If
the problem
persists, go to
Step 2.
Reseat the
connectors. If
the problem
persists, go to
Step 3.