Packing Ex4600 Switch Components For Shipping; Contacting Customer Support To Obtain Return Materials Authorization For Ex; Series Switches - Juniper EX4600 Series Hardware Manual

Packing EX4600 Switch Components for Shipping

Related
Documentation
Contacting Customer Support to Obtain Return Materials Authorization for EX Series
Switches
Copyright © 2014, Juniper Networks, Inc.
Replace the accessory box on top of the packing foam.
9.
Close the top of the cardboard shipping box and seal it with packing tape.
10.
Write the RMA number on the exterior of the box to ensure proper tracking.
11.
CAUTION: Do not stack switch components. Return individual components
in separate boxes if they do not fit together on one level in the shipping box.
To pack and ship EX4600 switch components:
Place individual FRUs in antistatic bags.
Ensure that the components are adequately protected with packing materials and
packed so that the pieces are prevented from moving around inside the carton.
Close the top of the cardboard shipping box and seal it with packing tape.
Write the RMA number on the exterior of the box to ensure proper tracking.
Returning an EX4600 Switch or Component for Repair or Replacement on page 203
If you are returning a switch or hardware component to Juniper Networks for repair or
replacement, obtain a Return Materials Authorization (RMA) from Juniper Networks
Technical Assistance Center (JTAC).
After locating the serial number of the switch or hardware component you want to return,
open a Case with Juniper Networks Technical Assistance Center (JTAC) on the Web or
by telephone.
For instructions on locating the serial number of the switch or hardware component you
want to return:
See Locating the Serial Number on an EX2200 Switch or Component
See Locating the Serial Number on an EX3200 Switch or Component
See Locating the Serial Number on an EX3300 Switch or Component
See Locating the Serial Number on an EX4200 Switch or Component
See Locating the Serial Number on an EX4300 Switch or Component
See Locating the Serial Number on an EX4500 Switch or Component
See Locating the Serial Number on an EX4550 Switch or Component
See "Locating the Serial Number on an EX4600 Switch or Component" on page 203
Chapter 25: Returning Hardware
207