Juniper EX4600 Series Hardware Manual page 7

Part 6
Chapter 24
Chapter 25
Chapter 26
Copyright © 2014, Juniper Networks, Inc.
Troubleshooting
Restoring Junos OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Creating an Emergency Boot Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Performing a Recovery Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Returning Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Returning an EX4600 Switch or Component for Repair or Replacement . . . . . . 203
Locating the Serial Number on an EX4600 Switch or Component . . . . . . . . . . . 203
Listing the Chassis and Component Details Using the CLI . . . . . . . . . . . . . . 204
Locating the Chassis Serial Number ID Label on an EX4600 Switch . . . . . 205
Locating the Serial Number ID Labels on FRU Components . . . . . . . . . . . . 205
Packing an EX4600 Switch or Component for Shipping . . . . . . . . . . . . . . . . . . . 206
Packing an EX4600 Switch for Shipping . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Packing EX4600 Switch Components for Shipping . . . . . . . . . . . . . . . . . . . 207
Contacting Customer Support to Obtain Return Materials Authorization for EX
Series Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Alarm Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Understanding Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Interface Alarm Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
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