Troubleshooting By Error Message - Epson Artisan 810 Service Manual

Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD

3.3.2 Troubleshooting by Error Message

The following tables provide troubleshooting procedures. Confirm the error message displayed on the LCD, and verify it in the following list for the corresponding troubleshooting
remedy. If some parts need to be replaced or repaired, make sure to follow the procedure given in Chapter 4 "DISASSEMBLY/ASSEMBLY".
Occurrence
Symptoms
Timing
The CR Motor does not
operate at all.
At power-on
The Carriage Unit hits
against the right side of the
Main Frame.
The Carriage Unit hits
against the Upper Paper
Guide.
TROUBLESHOOTING
Table 3-5. Check point for Fatal error according to each phenomenon (Printer Mechanism)
Failed Part /
Part Name
1. Is the CR Motor cable properly connected to CN21
connector on the Main Board?
CR Motor 2. Is the CR Motor cable damaged?
3. Does the CR Motor operate normally?
1. Is the CR Encoder damaged?
CR Encoder
2. Is the FFC correctly connected to the connector on the
CR Encoder?
1. Is the CR Scale properly centered in the slit of the CR
Encoder?
2. Is the CR Scale surface clean?
CR Scale
3. Is the CR Scale damaged?
4. Is the CR Scale correctly installed?
1. Is the Upper Paper Guide correctly installed?
Upper Paper Guide
Troubleshooting by Error Message
Check Point
1. Connect the CR Motor cable
2. Replace the Printer Mechanism
3. Replace the Printer Mechanism
1. Replace the Printer Mechanism
2. Connect the Head FFC correctly.
1. Install the CR Scale correctly.
2. Wipe any dirt off the surface of
3. Replace the CR Scale with a new
4. Install the CR Scale and the
1. Replace the Printer Mechanism
Remedy
"4.2.4.2 Main Board /
correctly to CN21 connector on Grounding Plate M/B"
the Main Board. (p.126)
"4.2.1 Parts transferred
with a new one.
from the old printer when
replacing the Printer
Mechanism" (p.108)
with a new one.
"4.2.1 Parts transferred
with a new one.
from the old printer when
replacing the Printer
Mechanism" (p.108)
the CR Scale. When the
contamination is severe, replace
"4.2.5.2 CR Scale" (p.140)
the CR Scale with a new one.
one.
torsion spring correctly.
"4.2.1 Parts transferred
with a new one. from the old printer when
replacing the Printer
Mechanism" (p.108)
Revision G
Reference
65
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