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Removing Paper
Follow the steps below to remove the paper roll.
Removing paper using command
While the printer is online, the paper can be removed using a FS ( z command. Using this
command, the paper is fed in the reverse direction and detached from the platen; then you can
pull the paper backward and remove it.
Manual paper removing
1. Turn the lever, platen to open the platen unit. (See "Opening/Closing the platen unit" on
page 3-4.)
2. Pull out the paper from the paper slot of the printer module.
3. Open the paper hold unit of the paper roll supply module and remove the paper roll from
the shaft, paper roll.
Note:
Do not apply excessive pressure to the shaft, paper roll; otherwise the paper roll hold unit may
not open or close properly because of deformation or damage of the shaft.
Removing Jammed Paper
CAUTION:
Since the thermal head area and the paper feed motor surface of the printer module
and the paper feed motor surface of the cut sheet presenter module can become hot
right after printing, never touch them with your bare hands; allow about 15 minutes for
them to cool.
Note:
Never pull the paper out with the platen unit of the printer module or the upper frame, cut
sheet presenter unit of the cut sheet presenter module down.
When using tools such as tweezers to remove paper pieces, avoid touching the head heating elements
or the elements of each paper detector with them.
Removing Jammed Paper in the Cut Sheet Presenter Module
Open the upper frame, cut sheet presenter unit or the cut sheet presenter module, and
remove a paper jam. (See "Opening/Closing Units and Module" on page 3-4.)
Removing Jammed Paper in the Printer Module
1. Open the cut sheet presenter module.
2. Turn the lever, platen to open the platen unit and remove a paper jam. (See "Opening/
Closing Units and Module" on page 3-4.)
3-8 Handling
Rev. A
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