Mail Print/E-Mail Notification Service Problems - Fuji Xerox DocuPrint 5105 d User Manual

Symptom
Clicking [Apply] does not reflect the
new settings.
The password input screen is
displayed.

Mail Print/E-mail Notification Service Problems

Symptom
E-mail printing cannot be
performed.
A PDF file attached with Mail Print
does not print.
Printer status mail is not sent with
the e-mail notification service.
292
6 Troubleshooting
Did you enter the values correctly?
If the values are not valid, an error message will be displayed.
Check if the values are entered correctly.
The default user ID and password of the CentreWare Internet Services administrator are:
• User ID: 11111
• Password: x-admin
Is the e-mail address of the printer configured?
Use CentreWare Internet Services to configure the settings.
Is the [Receive E-mail] setting on?
Use CentreWare Internet Services to configure the settings.
Are the SMTP server IP address and POP3 server IP address (when POP3 is selected as the
receive protocol) configured correctly?
Use CentreWare Internet Services to configure the settings.
Are the POP user name and password configured correctly?
Use CentreWare Internet Services to configure the settings.
Are permitted e-mail domains configured?
Use CentreWare Internet Services to confirm that your domain is included as a permitted
e-mail domain.
Are the SMTP server and POP server running normally?
Contact your network administrator.
Printing may not be possible when memory capacity is insufficient.
Is the e-mail address of the printer configured?
Use CentreWare Internet Services to configure the settings.
Is the [E-mail Notification Service] setting on?
Use CentreWare Internet Services to configure the settings.
Are the SMTP server IP address and POP3 server IP address (when POP3 is selected as the
receive protocol) configured correctly?
Use CentreWare Internet Services to configure the settings.
Are the POP user name and password configured correctly?
Use CentreWare Internet Services to configure the settings.
Are the items or events for notification set correctly?
Use the CentreWare Internet Services properties screen to configure the settings.
Are the e-mail addresses of recipients entered correctly?
Use the CentreWare Internet Services properties screen to enter addressees.
Are the SMTP server and POP server running normally?
Contact your network administrator.
Cause/Remedy
Cause/Remedy