Fuji Xerox DocuPrint M265 z Basic User's Manual
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Fuji Xerox DocuPrint M265 z Basic User's Manual

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Basic User's Guide

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  • Page 1 DocuPrint M265 z Basic User’s Guide...

  • Page 2: Contacting Fuji Xerox

    Contacting Fuji Xerox IMPORTANT For technical help, you must call Fuji Xerox customer service or your local Fuji Xerox dealer. Technical Support Fuji Xerox recommends the Customer first utilize support materials shipped with the product, product diagnostics, information contained on the Web, and email support. If unsuccessful, to obtain service under product warranty the Customer must notify Fuji Xerox Telephone Support or its authorized service representative of the defect before the expiration of the warranty period.
  • Page 3 2. Navigation 3. Summary 4. Step-by-Step Where can I find this manual? ® (Windows (Start) > All Programs > Fuji Xerox > Fuji Xerox Utilities > FX DocuPrint XXXX > Click Support > User’s Guides. ® (Windows Tap or click (Fuji Xerox Utilities) >...
  • Page 4 Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

  • Page 5: Compilation And Publication Notice

    Compilation and Publication Notice This manual has been compiled and published to provide the latest product safety information at the time of publication. The information contained in this manual may be subject to change.

  • Page 6: Table Of Contents

    General Information .................... 1 Control Panel Overview.....................1 Touchscreen LCD Overview ..................3 How to Navigate the Touchscreen LCD..............4 Access Fuji Xerox Utilities ..................6 Initial Setup........................7 Set the Date and Time ..................7 Adjust the Ring Volume ...................7 Adjust the Beeper Volume ................7 Adjust the Speaker Volume ................7...
  • Page 7 Save Scanned Documents and Photos to a Folder as a PDF File Using ® ControlCenter4 Advanced Mode (Windows ) ..........25 Scan Using the Scan Button on Your Fuji Xerox Machine ........26 Scan Using the Scan Button on the Machine ..........26 Fax ........................28 Before Faxing ......................28 Set Your Station ID ..................28...
  • Page 8 Index ........................58...

  • Page 10: General Information

    General Information Control Panel Overview 00:00 01.01.2014 Copy Scan Shortcuts Settings 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on this Touchscreen. 2. Touchpanel (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen. (Cancel) Press to cancel an operation (available when illuminated in red).
  • Page 11 (WiFi) When the WiFi light is on, your Fuji Xerox machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.

  • Page 12: Touchscreen Lcd Overview

    • Apps From the Home screens, you can access Wi- Press to connect the Fuji Xerox Fi setup, Shortcuts, Toner level and Settings machine to the Fuji Xerox Apps service. screens. • Secure Print This screen displays the machine’s status when the machine is idle.

  • Page 13: How To Navigate The Touchscreen Lcd

    NOTE Shortcuts • This product adopts the font of ARPHIC Press to create Shortcuts for frequently- TECHNOLOGY CO., LTD. used operations such as sending a fax, making a copy, scanning and using Web Connect. How to Navigate the Touchscreen LCD •...
  • Page 14 Press a or b to display the LCD Settings option, and then press LCD Settings. Press Backlight. Press Med. Press...

  • Page 15: Access Fuji Xerox Utilities

    Access Fuji Xerox Choose the operation you want to use. Utilities Fuji Xerox Utilities is an application launcher that offers convenient access to all Fuji Xerox applications installed on your device. Do one of the following: ® ® • (Windows Vista , Windows ®...

  • Page 16: Initial Setup

    Initial Setup after you send or receive a fax. You can choose from a range of volume levels. Set the Date and Time Press (Settings) > All Settings > General Setup > Press (Settings) > All Volume > Beep. Settings > Initial Setup > Date &...

  • Page 17: Paper Handling

    Paper Handling Load Paper Load and Print using the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size.

  • Page 18: Set The Check Size

    Set the Check Size Make sure the paper is below the Your Fuji Xerox machine's Check Size setting maximum paper mark (b b b). causes the machine to display a message when you remove the paper tray from the...

  • Page 19: Change The Paper Type

    • that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Fuji Xerox warranty or service agreement.

  • Page 20: Print

    Print ® Print from Your Computer (Windows Print a Document Print on Both Sides of the ® ® (Windows Paper (Windows Select the print command in your application. Select FX DocuPrint XXXX (where XXXX is the name of your model). Click OK.
  • Page 21 Click OK again, and then complete your Print More Than One Page print operation. on a Single Sheet of Paper ® (N in 1) (Windows Select the print command in your application. Select FX DocuPrint XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button.

  • Page 22: Printing On Envelopes, Thick Paper Or Labels

    Printing on Envelopes, (For printing envelopes) Pull down the two green levers, one on the left side Thick Paper or Labels and one on the right side, to the envelope position as shown in the When the back cover (face-up output tray) is illustration.
  • Page 23 Push one sheet of paper or one Click the Portrait or Landscape option envelope firmly into the manual feed to set the orientation of your printout. slot. Continue pushing the paper until the top Change other printer settings if needed. edge of the paper presses against the rollers for about two seconds, or until the machine grabs the paper and pulls it...

  • Page 24: Printing On Plain Paper, Thin Paper, Recycled Paper Or Bond Paper Using The Manual Feed Slot

    Printing on Plain Paper, Thin Slide the manual feed slot paper guides to the width of the paper. Paper, Recycled Paper or Bond Paper using the Manual Feed Slot • Load the paper into the manual feed slot with the printing surface face up. •...
  • Page 25 Select FX DocuPrint XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. Click the Paper Size drop-down list and select your paper size. Click the Media Type drop-down list and select the type of paper you are using.

  • Page 26: Copy

    Copy Copy a Document Press (Copy). The LCD displays: Make sure you have loaded the correct size paper in the paper tray. Do one of the following: • Place the document face up in the ADF. (If you are copying multiple pages, we recommend using the ADF.) To enter the number of copies you want, do one of the following:...

  • Page 27: Copy Settings

    Copy Settings Copy Option To change Copy settings, press Options. Menu selections Options Quality Auto Text Photo Receipt Enlarge/Reduce 100% Enlarge Choose an enlargement ratio for the next copy. Reduce Choose a reduction ratio for the next copy. Auto Adjust the copy size automatically to the paper size you set.
  • Page 28 Menu selections Options 2-sided Copy Page Layout Select long edge or short edge. (available only for certain settings) Save as Shortcut Add the current settings as a shortcut.

  • Page 29: Copy Multiple Pages On Both Sides Of The Paper

    Copy Multiple Pages on Do one of the following: Both Sides of the Paper • Place the document face up in the ADF. (If you are copying multiple pages, You must choose a 2-sided copy layout we recommend using the ADF.) from the following options before you can start 2-sided copying: Portrait...

  • Page 30: Copy A 2-Sided Document Using The Adf

    Copy a 2-sided Document Press a or b to display the following layout options, and then press the Using the ADF option you want. • 1-sided -> 2-sided Long You must choose a 2-sided copy layout Edge Flip from the following options before you can •...

  • Page 31: Copy A 2-Sided Document Using The Scanner Glass

    Press Start to scan the page. Copy a 2-sided Document Using the Scanner Glass The machine feeds and scans the pages and starts printing. You must choose a 2-sided copy layout from the following options before you can start 2-sided copying. Portrait 2–sided >...

  • Page 32: Copy Both Sides Of An Id Card Onto One Page

    Press OK. Copy Both Sides of an ID Card onto One Page Press Start to scan the page. Use the 2in1 (ID) Copy feature to copy both sides of an identification card onto one page, keeping the original card size. After the machine scans the page, press the Scan or Complete option.

  • Page 33: Press Start

    Press Start. The machine scans one side of the identification card. After the machine has scanned the first side, press Yes. Turn over the identification card and press OK to scan the other side.

  • Page 34: Scan

    Click the Scan tab. There are several ways you can use your computer to scan photos and documents on your Fuji Xerox machine. Use the software applications provided by Fuji Xerox, or use your favourite scanning application. Save Scanned Documents...

  • Page 35: Scan Using The Scan Button On Your Fuji Xerox Machine

    For other Scan options, see the Online • Place the document face up in the User's Guide: Scan Using the Scan ADF. Button on Your Fuji Xerox Machine (If you are scanning multiple pages, we recommend using the ADF.) Press (to File).
  • Page 36 Press Start. The machine scans the document. NOTE Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use Fuji Xerox's ControlCenter software.

  • Page 37: Fax

    Set the machine to print your Station ID and Related Information the fax's date and time at the top of each fax you send. • How to Enter Text on Your Fuji Xerox Machine on page 56 Press (Settings) > All Settings >...

  • Page 38: Set Telephone Line Compatibility For Interference And Voip Systems

    • Fax and Telephone Problems on page 44 uses an Internet connection, rather than a traditional phone line. Receive Modes • Fuji Xerox does not recommend the use of a VoIP line. VoIP limitations in Some receive modes answer automatically general can cause some functions of (Fax Only Mode and Fax/Tel Mode).
  • Page 39 Manual Mode (Manual in the Machine's Menu) Manual Mode turns off all automatic answering operations unless you are using the Distinctive Ring Receive feature. FaxAbility is equivalent to the Distinctive Ring Receive feature in New Zealand. To receive a fax in Manual Mode, lift the handset of the external telephone or press (Fax) and then Hook.

  • Page 40: Choose The Correct Receive Mode

    Choose the Correct Receive Mode You must choose a Receive Mode depending on the external devices and telephone services you have on your line. By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you select the correct mode.

  • Page 41: Set The F/T Ring Time (Fast Double-Ring)

    Set the F/T Ring Time (Fast Set the Number of Rings Double-ring) Before the Machine Answers (Ring Delay) When you set the Receive Mode to Fax/Tel Mode, if the call is a fax, your machine will When somebody calls your machine, you will automatically receive it.

  • Page 42: Store Numbers

    Store Numbers Change or Delete Address Book Names or Numbers Store fax and telephone numbers in the machine for quick dialling and broadcasting faxes to groups. When you dial a stored number, the LCD displays the number. Press (Fax) > Address Book > If you lose electrical power, the Address Edit.

  • Page 43: Telephone Services And External Devices

    Telephone Services and External Devices You may be able to use the following services and connections with your Fuji Xerox machine. These are summaries of ways to connect your machine. For details about each topic, see the Online User's Guide.

  • Page 44: Send And Receive A Fax Using Your Machine

    Send and Receive a Fax Using Your Machine Send a Fax Enter the fax number. • Using the dial pad Press the digits to enter the fax Load the correct size paper in the paper number. tray. Do one of the following: •...
  • Page 45 Press Fax Start. The machine scans and sends the document. If you placed the document on the scanner glass, follow the instructions in the table. Option Description To scan the next page, press the Yes option, and then place the next page on the scanner glass.

  • Page 46: Fax Using Your Computer (Pc-Fax)

    Computer ® Computer (Windows only) The Fuji Xerox PC-FAX feature lets you send Use Fuji Xerox's PC-FAX software to receive a file, created in any application on your faxes on your computer, screen them, and computer, as a standard fax and even attach print only those faxes you want.
  • Page 47 Do one of the following: ® ® • (Windows Vista and Windows Click Start > All Programs > Fuji Xerox > Fuji Xerox Utilities > PC- FAX Receive > Receive. ® • (Windows Click (Fuji Xerox Utilities), and then click the drop-down list and select your model name (if not already selected).

  • Page 48: Troubleshooting

    Troubleshooting Use this section to resolve problems you may encounter when using your Fuji Xerox machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: •...

  • Page 49: Error And Maintenance Messages

    Find the Error Find the Solution Using the LCD 1. Follow the messages on the LCD. 2. See the Online User's Guide: Error and Maintenance Messages Error and Maintenance Messages The most common error and maintenance messages are shown in the table. Error Message Cause Action...
  • Page 50 Error Message Cause Action Drum ! The corona wire on the Clean the corona wire on the drum drum unit must be cleaned. unit. The drum unit or the toner Put the toner cartridge in the drum cartridge and drum unit unit.
  • Page 51 • If the problem continues, contact Fuji Xerox customer service. Replace Drum It is time to replace the Replace the drum unit. drum unit.
  • Page 52 Error Message Cause Action Self-Diagnostic The temperature of the Press and hold to turn off the fusing unit does not rise to machine, wait a few seconds, and a specified temperature then turn it on again. Leave the within the specified time. machine idle for 15 minutes with the The fusing unit is too hot.

  • Page 53: Fax And Telephone Problems

    Fax and Telephone Problems If you cannot send or receive a fax, check the following: Connect one end of the telephone line cord to the area labelled "LINE", and then connect the other end of the telephone line cord directly to a telephone wall socket. If you can send and receive faxes when the telephone line is directly connected to the fax, the problem may be unrelated to the machine.

  • Page 54: Troubleshooting For Other Fax Problems

    If you are using a telephone answering machine (External TAD mode) on the same line as the Fuji Xerox machine, make sure your answering machine is set up correctly. 1. Record the outgoing message on your answering machine.

  • Page 55: Print Or Scan Problems

    (Start) > All Programs > If the Wi-Fi light on your machine's control panel is blinking, your Fuji Xerox > Fuji Xerox Utilities. machine has not been connected to Click the drop-down list and select the WLAN access point. Set up the your model name (if not already wireless network connection again.
  • Page 56 If you cannot print on both sides of paper, check the following: Change the paper size setting in the printer driver to A4.

  • Page 57: Document And Paper Jams

    Document and Paper Jams Find the Jammed Document Clear the Document Jam or Paper If your document or paper jams inside the The Document is Jammed in the Top of the machine, the LCD message or Status Monitor will help you to find it. Open the ADF cover.

  • Page 58: Clear The Paper Jam

    Remove Small Paper Scraps Jammed in Clear the Paper Jam the ADF Always remove the remaining paper from the Insert a strip of stiff paper, such as paper tray and straighten the stack when you cardstock, into the ADF to push any are adding new paper.
  • Page 59 Fan the stack of paper to prevent further Paper is Jammed in the Output jams, and slide the paper guides to fit Paper Tray the paper size. When the paper is jammed in the output paper tray, do the following: Use both hands to open the scanner.
  • Page 60 Paper is Jammed at the Back of the WARNING Machine HOT SURFACE If the machine's control panel or the Status Monitor indicates that there is a jam in the The machine's internal parts will be extremely back (Rear) of the machine, complete the hot.
  • Page 61 Switch off the product promptly and contact your local Fuji Xerox representative for more information. Leave the machine turned on for 10 minutes. This allows the internal fan to...
  • Page 62 Remove the toner cartridge and drum Install the toner cartridge and drum unit unit assembly. assembly into the machine. WARNING Close the front cover. HOT SURFACE Paper is Jammed in the 2-sided The machine's internal parts will be extremely Tray hot.
  • Page 63 At the back of the machine, pull the If paper is not caught inside the 2-sided 2‑sided tray completely out of the tray, open the back cover. machine. WARNING Pull the jammed paper out of the machine or out of the 2‑sided tray. HOT SURFACE The machine's internal parts will be extremely hot.
  • Page 64 Put the paper tray firmly back in the front of the machine.

  • Page 65: Appendix

    Appendix How to Enter Text on Your Fuji Xerox Machine • When you must enter text on your Fuji Xerox machine, a keyboard appears on the LCD. • The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the function you are setting.

  • Page 66: Supplies

    Supplies When the time comes to replace supplies such as the toner or drum, an error message will appear on your machine's control panel or in the Status Monitor. The toner cartridge and drum unit are two separate parts. Toner Cartridge Drum Unit Standard Toner: CT351055...
  • Page 67 Error and Maintenance Messages . 40 station ID......... 28 fax and telephone problems ...44 telephone line compatibility..... 29 print or scan problems ....46 fax receive........... 31 Fax, from PC........37 Fuji Xerox Contacting Fuji Xerox......i Voice Mail..........34 VoIP systems......... 29, 34 Volume...........7 Jams............ 48...
  • Page 68 DocuPrint M265 z Basic User’s Guide 604E 77200 MB3551E2-1 (Edition 1) October 2014 Copyright © 2014 by Fuji Xerox Co., Ltd. LEV144001-00 Fuji Xerox Co., Ltd. Printed in Vietnam...

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