Fuji Xerox ApeosPort-V 4020 Administrator's Manual
  1. Manuals
  2. Brands
  3. Fuji Xerox Manuals
  4. All in One Printer
  5. ApeosPort-V 4020
  6. Administrator's manual

Fuji Xerox ApeosPort-V 4020 Administrator's Manual

Hide thumbs Also See for ApeosPort-V 4020:
1
2
Table Of Contents
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
600
601
602
603
604
605
606
607
608
609
610
611
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual
ApeosPort-V 4020
DocuPrint M465 AP
Administrator Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the ApeosPort-V 4020 and is the answer not in the manual?

Questions and answers

Related Manuals for Fuji Xerox ApeosPort-V 4020

Summary of Contents for Fuji Xerox ApeosPort-V 4020

  • Page 1 ApeosPort-V 4020 DocuPrint M465 AP Administrator Guide...
  • Page 2 An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States. Xerox, Xerox and Design, as well as Fuji Xerox and Design are registered trademarks or trademarks of Xerox Corporation in Japan and/or other countries.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Table of Contents..............................3 Before Using the Machine ........................13 Preface ................................... 14 Types of Manuals .............................. 15 Using This Guide..............................16 Organization of This Guide ........................16 Conventions..............................17 Interface Cables..............................19 Using the USB Interface .......................... 19 Using the Ethernet Interface .........................
  • Page 4 Setting Restore Tool............................67 Machine Status............................69 Overview of Machine Status..........................70 Machine Information ............................71 General Information ..........................71 Paper Tray Status ............................72 Print Reports ..............................72 Automatically Printed Reports/Lists.....................81 Overwrite Hard Disk ............................82 Print Mode ..............................82 Fax Receiving Mode............................84 Faults..................................86 Supplies ..................................87 Billing Information ............................88 Billing Information............................88 User Account Billing Information......................89 Tools ................................91...
  • Page 5 Table of Contents Original Size Defaults ..........................145 Reduce/Enlarge Presets ..........................146 Annotations - Create Comments ......................146 Connectivity & Network Setup........................147 Port Settings..............................147 Protocol Settings ............................152 Machine's E-mail Address/Host Name.....................155 Proxy Server Settings ..........................156 EP Proxy Server Setup..........................157 Outgoing/Incoming E-mail Settings....................158 Remote Authentication/Directory Service ..................160 Security Settings............................165 Other Settings.............................169 Print Service Settings .............................171...
  • Page 6 Setup ..................................215 Create Folder .............................. 215 Stored Programming ..........................217 Create Job Flow Sheet ..........................217 Create Job Flow Sheet Keyword ......................225 Add Address Book Entry......................... 225 Create Fax Group Recipients........................ 232 Add Fax Comment ........................... 233 Paper Tray Attributes ..........................234 Accounting.................................
  • Page 7 Table of Contents CentreWare Internet Services Setting Items.................274 E-mail Environment Settings ......................275 E-mail Overview..............................276 Preparations ..............................277 Installation Procedures ..........................279 Step 1 Enabling Port and Setting up TCP/IP..................279 Step 2 Configuring E-mail Environment ..................280 CentreWare Internet Services Setting Items.................281 Scanner Environment Settings......................283 Scan Service Overview ...........................284 Configuration of Store to Folder .......................286 Step 1 Enabling Port and Setting up TCP/IP..................286...
  • Page 8 10 Using the Internet Fax Service .......................307 Internet Fax Overview ..........................308 Preparations ..............................308 System Requirements for the Machine ................... 308 E-Mail Environment..........................308 Installation Procedures..........................310 Step 1 Enabling Port and Setting up TCP/IP ................. 310 Step 2 Configuring E-mail Environment ..................311 Step 3 Testing the Internet Fax......................
  • Page 9 Table of Contents Types of Account Administration.......................339 Services Controlled by Authentication....................344 Overview ...............................344 Combination of Authentication and Account Administration types ........344 Authentication for Job Flow Sheets and Folders................347 Creating / Using Job Flow Sheet......................347 Creating / Using Folder...........................348 Configuration for Authentication ......................350 Installation Overview..........................350 Enabling Authentication ........................350 Changing the Default Authorization Group Settings..............353...
  • Page 10 E-mail Features Problems ........................388 Internet/Intranet Connection Problems ..................389 IPv4 and IPv6 Connection Problems ....................391 Media Print - Text Trouble........................... 394 Error Code................................395 Other Errors ..............................484 Paper Jams................................. 486 Paper Jams in Tray 1 and Tray 5 (Bypass) ..................486 Paper Jams in Trays 2 to 4 (Optional)....................
  • Page 11 Table of Contents Auto Layout..............................543 Google Cloud Print ............................551 Overview of Google Cloud Print ......................551 Environment Settings ..........................551 Printing ................................557 Problem Solving ............................558 Notes and Restrictions...........................561 Notes and Restrictions on the Use of the Machine..............561 Notes and Restrictions on the Use of the Copy Feature............564 Notes and Restrictions on the Use of the Print Feature............564 Notes and Restrictions on the Use of the Scan Features............566 Notes and Restrictions on the Use of the Fax Feature..............572...

  • Page 13: Before Using The Machine

    1 Before Using the Machine This chapter describes the organization of this guide and conventions used in this guide. Preface ...............................14 Types of Manuals ..........................15 Using This Guide..........................16 Interface Cables..........................19 Power Saver Mode.........................21 Customizing the Control Panel....................23 Touch Screen ...........................32 Important Security Instructions ....................34 Entering Text...........................35...

  • Page 14: Preface

    1 Before Using the Machine Preface Thank you for selecting the ApeosPort-V 4020 or DocuPrint M465 AP (hereafter referred to as "the machine"). This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.

  • Page 15: Types Of Manuals

    Types of Manuals Types of Manuals The following guides are provided with the machine. Accompanying Manuals User Guide The guide describes all the necessary steps for copy, print, scan, and fax. This guide is included in the Media (Software/Product Manual). Administrator Guide (this guide) The guide is intended for system administrators, and describes how to configure network and how to solve problems that may occur with the machine.

  • Page 16: Using This Guide

    1 Before Using the Machine Using This Guide This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures. Organization of This Guide This guide consists of the following chapters. 1 Before Using the Machine Describes the organization of this guide and conventions.

  • Page 17: Conventions

    Using This Guide 13 Authentication and Accounting Features The machine has the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. 14 Problem Solving Describes troubleshooting procedures to solve the problems with the machine.
  • Page 18 1 Before Using the Machine > Path to a certain item within a procedure on the control panel. For example: When you see the procedure "select [Tools] > [Setup] > [Create Folder]", this means that you need to select [Tools], select [Setup], and then select [Create Folder]. Path to a certain item within a procedure on a computer.

  • Page 19: Interface Cables

    Interface Cables Interface Cables When connecting the machine directly to a computer, use the USB interface. When connecting the machine to a network, use the Ethernet interface. Using the USB Interface This section describes the installation procedures for the USB interface. Note •...
  • Page 20 1 Before Using the Machine Connect the network cable to the Ethernet interface connector. Note • Always use the correct network cable with your network connection. When you replace the cable, contact our Customer Support Center. Press the main power switch to the [ | ] position to switch on the main power. Press the push-button power switch to switch on the power.

  • Page 21: Power Saver Mode

    Power Saver Mode Power Saver Mode The machine is equipped with the Power Saver mode that reduces the power consumption by saving the electricity to the machine when no copy or print data is received for a specified time. The Power Saver has two modes: the Low Power mode and the Sleep mode. When you do not use the machine for a specified period of time, the machine enters the Low Power mode.
  • Page 22 1 Before Using the Machine Select [System Settings] > [Common Service Settings] > [Power Saver Settings]. Select [Power Saver Timers], and then select [Change Settings]. Using [ ] and [ ], set the time to elapse until entering the Power Saver mode, in 1 minute increments.

  • Page 23: Customizing The Control Panel

    Customizing the Control Panel Customizing the Control Panel You can change the services displayed on the touch screen or the features assigned to the buttons to make best use of the machine. This section describes how to change the screen default, the services displayed after Auto Clear, the services displayed on the Services Home screen, and the services assigned to the custom buttons, and how to adjust the screen brightness.

  • Page 24: Setting The Screen After Auto Clear

    1 Before Using the Machine Select [Screen Default], and then select [Change Settings]. Note • Select [ ] to display the previous screen or ] to display the next screen. Select a service you want to display. Note • Select [ ] to display the previous screen or ] to display the next screen.

  • Page 25: Customizing The Button Layout

    Customizing the Control Panel Select [System Settings] > [Common Service Settings] > [Screen/Button Settings]. Select [Screen After Auto Clear], and then select [Change Settings]. Note • Select [ ] to display the previous screen or ] to display the next screen. Select [Last Selection Screen] or [Services Home].
  • Page 26 1 Before Using the Machine Store to WSD Note • WSD stands for Web Services on Devices. Network Scanning Media Print - Text Secure Print Sample Set Delayed Print Charge Print Private Charge Print Send from Folder Fax Received - Line 1 (Folder NNN) Stored Programming Note •...
  • Page 27 Customizing the Control Panel Press the <Log In/Out> button. Machine Power Log In / Out Status Status Saver Dial Pause Clear All Interrupt Stop Speed    WXYZ Dial Start ＃ Power Data Error <Log In/Out> button Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].
  • Page 28 1 Before Using the Machine Select the service to assign to the selected position. Note • Select [ ] to display the previous screen or ] to display the next screen. • You cannot assign the same feature to more than one button.

  • Page 29: Assigning Services To The Custom Buttons

    Customizing the Control Panel Select [Services Home - Additional Features], and then select [Change Settings]. Note • Select [ ] to display the previous screen or ] to display the next screen. Select the position where you want to assign an additional feature.
  • Page 30 1 Before Using the Machine Press the <Log In/Out> button. Machine Power Log In / Out Status Status Saver Dial Pause Clear All Interrupt Stop Speed    WXYZ Dial Start ＃ Power Data Error <Log In/Out> button Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

  • Page 31: Adjusting Screen Brightness

    Customizing the Control Panel Adjusting Screen Brightness You can adjust the screen brightness of the screen on the Services Home screen. Select [Screen Brightness] on the Services Home screen. Press [+] or [-] to adjust the screen brightness. Select [Save]. To adjust the screen brightness from the [Tools] screen, refer to "Screen Brightness"...

  • Page 32: Touch Screen

    1 Before Using the Machine Touch Screen On the touch screen of the machine, you can switch pages and scroll a list by the following operations. Note • The touch screen of the control panel used in the machine is pressure-sensitive. Adjust the power to touch the screen.
  • Page 33 Touch Screen Touch the touch screen and move your finger away from the screen quickly. To tap the same position of the screen twice is called double-tap. Tap the touch screen to switch the thumbnail bar to be displayed or not. Note •...

  • Page 34: Important Security Instructions

    1 Before Using the Machine Important Security Instructions The Security Warning screen is displayed before the Services Home screen when any one of the following conditions is fulfilled and you enter the System Administration mode. - The system administrator’s user ID and passcode are default values. - The SNMP protocol’s community name and authentication password are default values.

  • Page 35: Entering Text

    Entering Text Entering Text During operations, a screen for entering text sometimes appears. The following describes how to enter text. You can enter the following characters: numerals, alphabets, and symbols Item Description Entering alphabets and numerals To enter uppercase letters, select [Shift]. To return to the lowercase letters, select [Shift] again.
  • Page 36 1 Before Using the Machine...

  • Page 37: Paper And Other Media

    2 Paper and Other Media This chapter describes the paper that can be used with the machine, precautions when handling paper, and how to load paper in trays. Paper Types............................. 38 Loading Paper ..........................43 Changing the Paper Settings ....................50...

  • Page 38: Paper Types

    To achieve optimum performance of the machine, we recommend that you use only paper recommended by Fuji Xerox. If you desire to use paper other than the paper recommended by Fuji Xerox, contact our Customer Support Center.

  • Page 39: Supported Paper

    When you print a generally used paper (which called general paper), please use a paper that suits the standard. To print clearly, Fuji Xerox recommends the standard paper shown in the following table. For information about the other paper and media, contact Fuji Xerox Customer Support Center.
  • Page 40 Bond Xerox Color Letter 28 lb Bond XpressionsElite XeroxBusiness4200 Letter 28 lb Bond Fuji Xerox P 64 gsm Plain Medium-thickness paper for in-house documents and general office use Fuji Xerox P 64 gsm Plain Fuji Xerox FR 64 gsm Plain...

  • Page 41: Special Paper

    Paper Types Paper Name Size Weight Paper Type Notes Fuji Xerox J coat 95 gsm Gloss Print one sheet at a time using the bypass tray. Fuji Xerox JD 98 gsm Bond Double-sided paper suitable for a variety of uses, including brochures and booklet...
  • Page 42 2 Paper and Other Media Unusable Paper Using paper not recommended by Fuji Xerox may cause a paper jam or machine malfunction. Use paper recommended by Fuji Xerox. Damp or wet paper Paper pre-printed with other printer or copying machine...

  • Page 43: Loading Paper

    Loading Paper Loading Paper This section describes how to load paper. Types of paper loaded in trays The machine automatically detects the size and orientation of loaded paper in a tray, but not a paper type. Normally, each tray is set to plain paper. When loading paper other than plain paper, you must change the paper type setting.
  • Page 44 2 Paper and Other Media Pull out the tray halfway until it stops. Important • While the machine is processing a job, do not pull out the tray that is being used for the job. • To prevent paper jams or erroneous detection of loaded paper in a tray by the machine, do not add paper on top of any remaining paper in the tray.

  • Page 45: Loading Paper In Tray 5 (Bypass Tray)

    Loading Paper Align the width guides and length guide against the edges of the paper. After confirming that the guides are securely adjusted, insert the tray into the machine. Note • The type of paper in Trays 1 to 4 is normally set to plain paper.
  • Page 46 2 Paper and Other Media Gently pull open the bypass tray cover. Slide the width guides to the edge of the tray. The width guides should be fully extended. Insert all media into the bypass tray from the top edge and with the recommended printing surface facing upward.
  • Page 47 Loading Paper Grasp both sides of the bypass tray, and then pull it out of the machine. Slide the width guides to the edge of the tray. The width guides should be fully extended. Pull up the length guide and slide it toward the bypass tray cover until it stops.
  • Page 48 2 Paper and Other Media Insert the bypass tray into the machine. Note • The type of paper in Tray 5 (bypass tray) is normally set to plain paper. When changing to a different paper type, change the paper quality settings to match the type of paper to be loaded so that you can maintain high quality printing.
  • Page 49 Loading Paper Printing on the envelopes with the flap open may cause the printed envelopes to be jumbled up on the output tray. To avoid this, load the envelopes with the flap closed.

  • Page 50: Changing The Paper Settings

    2 Paper and Other Media Changing the Paper Settings This section describes how to change the paper type for Trays by the individual paper type. After loading paper in a tray, specify the type of paper loaded. Note • Users can name Custom 1 to Custom 5 displayed in the paper type settings. For information on how to set names to Custom 1 to Custom 5, refer to "Custom Paper Name/Color"...
  • Page 51 Changing the Paper Settings Select a paper tray for changing the paper type setting under [Items]. Select [Change Settings]. Select [Paper Type], [Paper Size], and [Paper Color] respectively. Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
  • Page 52 2 Paper and Other Media...

  • Page 53: Maintenance

    3 Maintenance This chapter describes how to replace consumables, clean the machine, print a report/list, delete a print job with an invalid user ID, and use the Setting Restore Tool. Replacing Consumables ......................54 Cleaning the Machine......................... 61 Printing a Report/List........................65 Deleting a Private Charge Print Job with an Invalid User ID........

  • Page 54: Replacing Consumables

    It may catch fire by electric sparks inside a vacuum cleaner and cause explosion. Use a broom or a wet cloth to wipe off the spills. If you spill a large volume of toner, contact your local Fuji Xerox representative.

  • Page 55: Replacing Toner Cartridges

    When calling our Customer Support Center to order consumables/periodical replacement parts, have the product codes ready. The use of consumables/periodic replacement parts not recommended by Fuji Xerox could impair machine quality and performance. Use only consumables/periodic replacement parts recommended by Fuji Xerox.
  • Page 56 Important • When replacing a toner cartridge, toner may spill and soil the floor. We recommend laying paper on the floor beforehand. • The use of toner cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only toner cartridges recommended by Fuji Xerox.
  • Page 57 Replacing Consumables Grasp the toner cartridge lock lever, and then pull it up to unlock the cartridge. Grasp the handle on the toner cartridge to replace, and then pull out the cartridge. WARNING Never throw a toner cartridge into an open flame.

  • Page 58: Replacing Drum Cartridges (For Customers Having A Spot Maintenance Contract)

    If a child accidentally swallows toner, spit it out, rinse mouth with water, drink water and consult a physician immediately. Important • The use of drum cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only drum cartridges recommended by Fuji Xerox.
  • Page 59 Replacing Consumables Turn the control panel to the left. Make sure that the machine is not operating, and open the front cover. Grasp the toner cartridge lock lever, and then pull it up to unlock the cartridge. Grasp the handle on the toner cartridge, and then pull out the cartridge.
  • Page 60 3 Maintenance Grasp the handle on the top of the drum cartridge with the other hand, and then completely pull it out of the machine. Unpack a new drum cartridge. Remove the protective cover from the cartridge. Insert the new drum cartridge into the cartridge slot, and then push it all the way in until it stops.

  • Page 61: Cleaning The Machine

    Cleaning the Machine Cleaning the Machine This section describes how to clean the machine. WARNING When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product. Never use aerosol cleaners to avoid catching fire and explosion. CAUTION When cleaning this product, always switch off the power and then the main power inside the body front cover, and unplug the product.

  • Page 62: Cleaning The Scanner

    3 Maintenance Wipe only the LCD area with a soft cloth moistened with neutral detergent or alcohol. Important • When you moisten the cloth with neutral detergent or alcohol, do not allow the excess liquid to drip down from the cloth. If the cloth is moistened with the excess liquid, wring the cloth gently before wiping the LCD area.

  • Page 63: Cleaning The Paper Tray Rollers

    Cleaning the Machine Open the document feeder left cover. Note • When you fully open the cover, it enters a fixed position. Open the cover gently. While turning the rollers, wipe them with a soft cloth moistened with water. Important • Do not use cleaning agents other than water or neutral detergent.
  • Page 64 3 Maintenance Pull out the Tray 1 halfway until it stops. Hold the tray with both hands, and then completely pull it out of the machine. Wipe the rollers softly with a cloth moistened with water. Insert the Tray 1 into the machine, and push it all the way in until it stops.

  • Page 65: Printing A Report/List

    Printing a Report/List Printing a Report/List This section describes how to print a report/list. Note • When the <Data> indicator is not lit, you cannot print the Stored Documents List. For information on the types of report/list, refer to "Print Reports" (P.72). Press the <Machine Status>...

  • Page 66: Deleting A Private Charge Print Job With An Invalid User Id

    3 Maintenance Deleting a Private Charge Print Job with an Invalid User ID When the Private Charge Print feature is used, all the print jobs with a user ID, regardless of its validity, are stored with the Private Charge Print feature. The system administrator can set the expiration date and can set up the machine to delete the expired jobs automatically, or manually delete them.

  • Page 67: Setting Restore Tool

    Setting Restore Tool Setting Restore Tool Setting Restore Tool backs up the settings data of the machine to a network-connected computer to prevent the loss of data resulting from the malfunction of the machine's hard disk. The feature is designed to restore data to the machine after the hard disk is replaced. For more information on Setting Restore Tool, contact our Customer Support Center.
  • Page 68 3 Maintenance...

  • Page 69: Machine Status

    4 Machine Status This chapter describes the features for checking the machine status. Overview of Machine Status .....................70 Machine Information ........................71 Faults ..............................86 Supplies..............................87 Billing Information........................88...

  • Page 70: Overview Of Machine Status

    4 Machine Status Overview of Machine Status You can check machine status and the number of printed pages on the screen. You can also print various reports/lists to check the job history, settings and registered information. Press the <Machine Status> button. Machine Power Log In / Out...

  • Page 71: Machine Information

    Machine Information Machine Information On the [Machine Information] screen, you can check the machine configuration and paper tray status, print various reports/lists, and change and set print mode settings. The following shows the reference section for each item. General Information ..................................71 Paper Tray Status...................................

  • Page 72: Paper Tray Status

    4 Machine Status [Machine Configuration] Screen You can check the machine configuration. Select [Machine Configuration]. Check the machine configuration on the screen displayed. Note • Select [ ] to display the previous screen or ] to display the next screen. •...
  • Page 73 Machine Information Select the type of a report or a list to print. Note • The screen as shown on the right appears when the [Tools] button is displayed on the Services Home screen. Job Status/Activity Report Select [Job Status/Activity Report]. Note •...

  • Page 74: Printer Reports

    4 Machine Status Stored File List You can print a list of uncompleted jobs (uncompleted transmissions/receptions or those stored for polling) stored in folders. Copy Reports Select [Copy Reports]. Note • To display the [Copy Reports] screen, select the <Machine Status> button, and then select [Machine Information] >...
  • Page 75 Machine Information PCL Macro List Prints the list of forms registered for PCL. PDF Settings List Prints the settings configured in the PDF printer mode. TIFF/JPEG Settings List Prints the settings configured in the TIFF and JPEG printer mode. TIFF/JPEG Logical Printers List Prints the list of logical printers created in the TIFF and JPEG printer mode.
  • Page 76 4 Machine Status PCL Font List Prints the fonts available in PCL. PostScript Font List Prints the fonts available in PostScript. DocuWorks Printer Settings List Prints the settings for DocuWorks Direct Print. Scan Reports Select [Scan Reports]. Note • To display the [Scan Reports] screen, select the <Machine Status> button, and then select [Machine Information] >...

  • Page 77: Fax Reports

    Machine Information Specify a range of address numbers to print. Press the <Start> button. Fax Reports Select [Fax Reports] Note • To display the [Fax Reports] screen, select the <Machine Status> button, and then select [Machine Information] > [Print Reports] > [Fax Report]. Select a list to print.
  • Page 78 4 Machine Status When you specify a range of address numbers, the lists of settings for the specified address numbers and relay stations are printed. Each page contains the settings information on 50 address numbers. For information on how to register speed dial and fax group recipients, refer to "Add Address Book Entry" (P.225) and "Create Fax Group Recipients"...
  • Page 79 Machine Information Select a range of folder numbers to print. Press the <Start> button. Job Counter Report Prints the counter report for each job. You can check the breakdown of the number of actual use of the machine by feature (such as the number of pages printed and the number of times used) and cumulative time when the machine is used (such as runtime, standby time, Low Power mode, Sleep mode, and power-off time) by minutes on the Job Counter Report.
  • Page 80 4 Machine Status Press the <Start> button. Meter Report (Print Jobs) You can check the total number of printed pages and sheets of paper used for each client (job owner). [Meter Report (Print Jobs)] counts pages from the time at which the data is initialized.

  • Page 81: Automatically Printed Reports/Lists

    Machine Information Auditron Report (Fax Jobs) You can check the total number of fax transmissions/receptions and the total number of pages transmitted for each user. Note • [No.] displayed on the report is the User Administration Number assigned when a user is registered under [Accounting] or [Authentication/Security Settings].

  • Page 82: Overwrite Hard Disk

    4 Machine Status File Transfer Report - Fax Server This report is output after image data scanned by the machine is sent to a Server Fax server via a network. It contains the scanned document image and the transmission result. To have the report printed, enter the System Administration mode.
  • Page 83 Machine Information Set each item. Note • The items displayed vary depending on the printer language. Retrieve Programming You can retrieve and use settings registered in memory. Select [Retrieve Programming]. Select the memory number to use. Factory Defaults You can use the factory default settings. Custom Settings Displays the numbers stored in the memory.

  • Page 84: Fax Receiving Mode

    4 Machine Status Select [Store Current Selections] or [Delete]. Store Current Selections Stores the current selections. If you select a number already used, its settings will be overwritten with the new settings. The overwritten settings cannot be restored. Delete Select this to delete a programming. Important •...
  • Page 85 Machine Information Select [Fax Receiving Mode]. Select a fax receiving mode. Manual Receive The machine manually receives faxes from a remote machine. This mode is convenient to confirm the sender or use an external telephone before receiving faxes. Auto Receive The machine automatically receives faxes.

  • Page 86: Faults

    4 Machine Status Faults This section describes how to check the information on errors that occurred on the machine. The error history report shows the list of the latest 50 errors. The items printed include the date and time, error code, and error category. The following describes how to print the error history report.

  • Page 87: Supplies

    Supplies Supplies You can check the status of consumables on the [Supplies] screen. The status of consumables is shown as "OK", "Replace Soon (Order Now)", or "Replace Now". The following describes the procedure to check the status of consumables. For information on replacing consumables, refer to "Maintenance" (P.53). Press the <Machine Status>...

  • Page 88: Billing Information

    4 Machine Status Billing Information On the [Billing Information] screen, you can check the number of pages printed per meter or user. The following shows the reference section for each item. Billing Information..................................88 User Account Billing Information...............................89 Press the <Machine Status> button. Select the [Billing Information] tab.

  • Page 89: User Account Billing Information

    Billing Information User Account Billing Information You can check the number of pages printed by user. When the Auditron mode is enabled, you can check the billing meters for the currently authenticated user ID. Note • [User Account Billing Information] is displayed when the [Accounting Type] is set to [Local Accounting].
  • Page 90 4 Machine Status...

  • Page 91: Tools

    5 Tools Each feature of the machine is set to the factory default (initial) settings, but you can customize these settings in accordance with your environment. To change or customize these settings, enter the System Administration mode and make changes in the [Tools] screen.

  • Page 92: System Settings Procedure

    5 Tools System Settings Procedure To change or customize the system settings, enter the System Administration mode. This section describes the basic procedures for system settings. The following shows the reference section for each procedure. Step 1 Entering System Administration Mode ........................92 Step 2 Entering the System Administrator User ID and Passcode ..................92 Step 3 Selecting [Tools].................................93 Step 4 Selecting a Setting Item on the [Tools] Screen......................93...

  • Page 93: Step 3 Selecting [Tools]

    System Settings Procedure Step 3 Selecting [Tools] Select [Tools] on the Services Home screen. Note • When the Services Home screen is not displayed on the touch screen, press the <Services Home> button. Step 4 Selecting a Setting Item on the [Tools] Screen On the [Tools] screen, select a setting item to set.
  • Page 94 5 Tools Scan Service Settings Allows you to configure the scan service settings such as scanner defaults and button indications. For more information, refer to "Scan Service Settings" (P.177). Fax Service Settings Allows you to configure the fax service settings such as setting defaults, fax control and button settings.

  • Page 95: Step 5 Setting A Feature

    System Settings Procedure For more information, refer to "Accounting" (P.235). Authentication/Security Settings You can configure the authentication and security settings. For more information, refer to "Authentication/Security Settings" (P.245). Step 5 Setting a Feature Select any feature. Note • Select a submenu from the [Group] list, and then select a feature from the [Features] list. •...

  • Page 96: Tools Menu List

    5 Tools Tools Menu List The following tables list the items that can be set on the [Tools] screen. Note that the some items may not appear depending on the configuration of the machine. System Settings Common Service Settings Machine Clock/Timers (P.110) Date (P.110) Time (P.110) NTP Time Synchronization (P.111)
  • Page 97 Tools Menu List Screen/Button Settings (P.115) Screen Default (P.115) Screen After Auto Clear (P.115) Auto Display of Login Screen (P.115) Custom Buttons 1 to 3 (P.115) Services Home (P.115) Services Home - Additional Features (P.115) Job Type on Job Status screen (P.115) Default Language (P.115) Screen Brightness (P.116) Reconfirm E-mail Recipient (P.116)
  • Page 98 5 Tools Watermark (P.126) Date Format (P.126) Default Watermark Effect (P.127) Default Watermark (P.127) Font Size (P.127) Background Pattern (P.127) Density (P.127) Watermark/Background Contrast (P.127) Force Watermark - Copy (P.127) Force Watermark - Client Print (P.127) Force Watermark - Print Stored File (P.128) Force Watermark - Media Print (P.128) Custom Watermark 1 to 3 (P.128) Print this Sample List (P.128)
  • Page 99 Tools Menu List Copy Defaults (P.140) Paper Supply (P.140) Reduce/Enlarge (P.140) Original Type (P.140) Lighten/Darken (P.140) Sharpness (P.140) Background Suppression (P.140) 2 Sided Copying (P.141) Edge Erase - Top Edge (P.141) Edge Erase - Bottom Edge (P.141) Edge Erase - Left Edge (P.141) Edge Erase - Right Edge (P.141) Center Erase/Binding Edge Erase (P.141) Edge Erase - 2 Sided Original - Side 2 (P.142)
  • Page 100 5 Tools Original Size Defaults (P.145) Reduce/Enlarge Presets (P.145) Annotations - Create Comments (P.146) Connectivity & Network Setup Port Settings (P.147) USB (P.147) LPD (P.148) SMB Client (P.149) IPP (P.149) Bonjour (P.149) Port 9100 (P.149) SNMP (P.149) FTP Client (P.149) Receive E-mail (P.150) Send E-mail (P.150) E-mail Notification Service (P.150)
  • Page 101 Tools Menu List EP Proxy Server Setup (P.157) Proxy Server Setup (P.157) HTTPS Proxy Server Name (P.157) HTTPS Proxy Server Port Number (P.158) HTTPS Proxy Server Authentication (P.158) HTTPS Proxy Server Login Name (P.158) HTTPS Proxy Server Password (P.158) HTTP Proxy Server Name (P.158) HTTP Proxy Server Port Number (P.158) HTTP Proxy Server Authentication (P.158) HTTP Proxy Server Login Name (P.158)
  • Page 102 5 Tools Other Settings (P.173) Print Area (P.173) Substitute Tray (P.173) Paper Type Mismatch (P.173) Unregistered Forms (P.174) Resume Job After Print Error (P.174) When Paper Jam Occurs (P.174) Print User ID (P.175) Banner Sheet (P.175) Banner Sheet Offset (P.175) Banner Sheet Tray (P.175) PostScript Paper Supply (P.175) PostScript Font Absence (P.176)
  • Page 103 Tools Menu List Reduce/Enlarge Presets (P.182) Other Settings (P.182) Memory Full Procedure (P.182) Maximum Stored Pages (P.182) Saturation (P.182) Background Suppression Level (P.182) Shadow Suppression Level (P.182) Color Space (P.182) TIFF Format (P.183) Image Transfer Screen (P.183) Filename Format (P.183) Add Date to E-mail Attachment Name (P.183) Searchable - Page Orientation (P.184) URL File Expiration (P.184)
  • Page 104 5 Tools Fax Control (P.187) Re-enter Recipients (P.187) Re-enter Broadcast Recipients (P.187) Re-enter Speed Dial Recipients (P.187) Re-enter Group Recipients (P.188) Broadcast Checkbox on 1st Tab (P.188) Chain Dial (P.188) Manual Redial List - Saved Entries (P.188) Manual Redial List - Dial Mode (P.188) Transmission Header Text - Polling (P.188) Polled Files - Auto Delete (P.188) G3 Sender ID - Fax (P.188)
  • Page 105 Tools Menu List E-mail/Internet Fax Service Settings E-mail Control (P.198) Maximum Address Entries (P.198) Incoming E-mail Print Options (P.198) Print Error Notification E-mail (P.198) Response to Read Receipts (P.198) Read Receipts (P.199) Print Delivery Confirmation Mail (P.199) Split Send Method (P.199) Maximum Data Size per E-mail (P.199) Maximum Total Data Size (P.199) Maximum Split Count (P.200)
  • Page 106 5 Tools Stored File Settings Stored File Settings (P.206) Expiration Date for Files in Folder (P.206) Stored Job Expiration Date (P.206) Display Details of Stored Print Job List (P.207) Preview Generation (P.207) Duration for Preview Generation (P.207) Display Default of Stored Print Job List (P.207) Print Job Confirmation Screen (P.207) Minimum Passcode Length for Stored Jobs (P.207) Print Order for All Selected Files (P.207)
  • Page 107 Tools Menu List Create Job Flow Sheet (P.217) Restrictions on Using Job Flow (P.218) Create New Job Flow Sheet (P.219) Name (P.220) Description (P.220) Keyword (P.220) Send as Fax (P.220) Send as Internet Fax (P.220) Send as E-mail (P.221) Transfer via FTP (1), Transfer via FTP (2) (P.222) Transfer via SMB (1), Transfer via SMB (2) (P.223) Print (P.224) E-mail Notification (P.224)
  • Page 108 5 Tools Accounting Create/View User Accounts (P.235) User ID (P.236) User Name (P.236) Passcode (P.236) E-mail Address (P.236) Device Access (P.236) Service Access (P.236) User Role (P.237) Reset User Account (P.238) Reset Total Impressions (P.238) View Accounts (P.238) Reset User Accounts (P.239) System Administrator's Meter (Copy Jobs) (P.240) Accounting Type (P.240)
  • Page 109 Tools Menu List Job Status Default (P.254) Active Jobs View (P.254) Completed Jobs View (P.254) Overwrite Hard Disk (P.255) Number of Overwrites (P.255)

  • Page 110: Common Service Settings

    5 Tools Common Service Settings In [Common Service Settings], you can make settings relating to the machine's common features. The following shows the reference section for each item. On the [Tools] screen, select [System Settings] > [Common Service Settings]. For information on how to display the [Tools] screen, refer to "System Settings Procedure" (P.92). Select an item to set or change.

  • Page 111: Ntp Time Synchronization

    Common Service Settings Select the time format. When you select [12 Hour Clock], set [AM] or [PM]. Specify [Hours] and [Minutes]. Select [Save]. NTP Time Synchronization You can synchronize the machine clock with a time server (NTP: Network Time Protocol), receiving time information from the server.

  • Page 112: Power Saver Settings

    5 Tools For information on how to display the [Lock Out Printer] button on the Services Home screen, refer to "Customizing the Button Layout" (P.25). CentreWare Internet Services allows more advanced settings. For more information, refer to the help of CentreWare Internet Services.

  • Page 113: Audio Tones

    Common Service Settings Note • You cannot configure the machine not to switch to the Low Power mode or the Sleep mode. From Last Operation to Low Power Mode Specify a time period between 1 and 30 minutes in 1 minute increments to enter the Low Power mode after the last operation.
  • Page 114 5 Tools You can select from [Soft], [Normal], and [Loud]. To disable the sound, select [Off]. You can select the target jobs to play the sound. Fault Tone Set the volume to be sounded when a job fails. You can select from [Soft], [Normal], and [Loud]. To disable the sound, select [Off]. You can select the target jobs to play the sound.

  • Page 115: Screen/Button Settings

    Common Service Settings Screen/Button Settings Set screens and buttons. Screen Default Set the screen displayed after powering on the machine or canceling the Power Saver mode. For more information on the setting procedure, refer to "Customizing the Control Panel" (P.23). Screen After Auto Clear Set the screen displayed after Auto Clear.
  • Page 116 5 Tools The language setting in [Language] in the Services Home screen is lost when the machine is powered off. Important • When [English] is selected, only ASCII characters can be used. • When you set [Language] to [English] on the Services Home screen and an address book entry or contents of [Details] of Job Flow Sheets is entered in double-byte characters, the characters may not be displayed properly.

  • Page 117: Keyboard Input Restriction

    Common Service Settings Note • If you select [Service Selection Screen], the [USB Device Detected] screen is displayed when a USB memory device is inserted. You can select [Store to USB] or [Media Print - Text]. • If a USB memory device is inserted when the machine is switched off, and then you switch on, the Services Home screen is displayed.
  • Page 118 5 Tools Besides the operation method, the design of Services Home Screen and the display effect of the screens vary depending on this setting. Icon Style Button Style Operation/ Screen Enabled Disabled Display Effect Menu Design Icon Style Button Style Scroll Direction Horizontal Vertical...
  • Page 119 Common Service Settings Operation/ Screen Enabled Disabled Display Effect Preview Thumbnail View Tap to display the entire view Flick to switch pages Drag to switch pages Entire View Flick to switch pages Tap the previous/next previewed images to switch pages Tap to switch whether to display the page switching buttons or...

  • Page 120: Paper Tray Settings

    5 Tools SNMP Configuration Security Warning Set whether or not to display the security warning screen when the default values of SNMP protocol's community name and authentication password are used. The warning screen is displayed when entering the System Administration mode on the control panel or on the CentreWare Internet Services.
  • Page 121 Common Service Settings Select [Auto Detect] to use the standard size paper. For more information, refer to "Supported Paper" (P.39). Paper Color Set the color of paper. The paper color selected here is displayed as the paper color on the [Paper Supply] screen.

  • Page 122: Image Quality Adjustment

    5 Tools Tray 5 - Paper Size Defaults Select the paper sizes displayed in the [Tray 5] screen in [Paper Tray Attributes] when copying with Tray 5. You can assign the paper size selected here to the buttons for [Standard Size] in the [Tray 5] screen.

  • Page 123: Reports

    Common Service Settings Reports You can configure settings related to printing reports. Print Reports Button Set the display method of [Print Reports] under the [Machine Information] screen and [Error History Report] under the [Faults] screen displayed by pressing the <Machine Status> button.

  • Page 124: Maintenance

    5 Tools Does not print a report regardless of whether data transmission is successfully completed or not. Automatically prints a Transmission Report when data is sent successfully and a Transmission Report - Job Undelivered when data transmission failed. Print when delivery fails Prints a Transmission Report - Job Undelivered when the data transmission failed.

  • Page 125: Delete All Data

    This feature is designed to prevent the leakage of confidential information of a customer when the machine is returned to Fuji Xerox. All data stored on the machine will be deleted. Before executing the operation, make sure that the operation is absolutely necessary.

  • Page 126: Watermark

    5 Tools Software Upgrade When EP system via the Internet is used, this feature is used to upgrade the software for EP system when the version upgrade is required. You can specify when to start the software upgrade. Important • After the downloading is finished, the machine automatically restarts and upgrades the software. After the machine restarts again and the Services Home screen is displayed, the software upgrade is completed.
  • Page 127 Common Service Settings Default Watermark Effect Set the default type of text effect for Watermark. A text effect is not applied. Embossed When you re-copy a copied document with watermark, the text hidden in the background is printed as embossed text. Outline When you re-copy a copied document with watermark, the text hidden in the background is printed as white cutout.

  • Page 128: Force Annotation

    5 Tools To prioritize the settings in the machine, select [Allow Device Settings to Override], and to prioritize the settings of the software such as TrustMarkingBasic (sold separately) or the print server, select [Allow Client Settings to Override]. When you [Allow Device Settings to Override] is selected, the user Details or the user control number, machine ID, and date and time are printed.

  • Page 129: Print Universal Unique Id (Apeosport Series Models Only)

    Common Service Settings The following items are printed at the bottom right for Preset 3 or bottom left for Preset 4 of paper. - User ID and date and time DocName-192.0.2.1 DocName-192.0.2.1 UserName-CardID-UserID-2011/03/01 13:08 UserName-CardID-UserID-2011/03/01 13:08 UserID-2011/03/01 13:08 UserID-2011/03/01 13:08 Preset1 Preset2 Preset3...

  • Page 130: Image Log Control (Apeosport Series Models Only)

    • Searching for images and print job logs allows the system administrator to grasp the identification information of the user who instructed the job. Note that Fuji Xerox is not responsible for a privacy issue of the user caused by using the Image Log Control feature.
  • Page 131 Common Service Settings • Because the images to be controlled are created based on the input images, the images will not always be the same as the output images. The following information is added or edited during output; thus, the images will not be reflected. Layout change Watermark Image composing such as...

  • Page 132: Notify Job Completion By E-Mail

    5 Tools Image Log Target Set whether or not to create image logs per job type such as copy, print, scan, and fax. Image Log Generation Set the image data to manage as an image log. One image log file (PDF format) is created per one job.

  • Page 133: Plug-In Settings

    Common Service Settings Targeted Jobs Select the service whose job result you want to receive by an e-mail notification. When the target job is already selected, [Selected] is displayed. You can select more than one target job from [Copy], [Fax], [Scan], [Print], or [Report]. Select the notification timing from [Notify at the End of Job] or [Notify when Error Only].

  • Page 134: Auto Job Promotion

    5 Tools Auto Job Promotion You can select whether or not to allow another job to automatically bypass the current job when the machine is unable to start an operation for any reason, (for example, running out of paper in a tray when starting copying or printing). Select [Disabled] or [Enabled].
  • Page 135 Common Service Settings Select [On]. Select [New Encryption Key], and enter an encryption key of 1 to 12 single-byte characters, and then select [Save]. Select [Re-enter Encryption Key], enter the same encryption key, and then select [Save]. Select [Save]. Data Restoration The encrypted data cannot be restored in the following cases: When a problem occurs with the hard disk.

  • Page 136: Encryption Key For Confidential Data

    5 Tools Encryption Key for Confidential Data Allows you to set an encryption key to encrypt confidential information such as the passcode of the system administrator and a folder. Encrypting confidential information prevents a network hacking and an unauthorized access to the information. Enter an encryption key of 4 to 12 single-byte characters using alphanumeric characters.

  • Page 137: Software Download

    Common Service Settings You will be charged for the electrical circuit board and handling cost. Be sure not to lose the System Administrator's user ID and passcode. Note • An optional component is required to use this feature. For more information, contact our Customer Support Center.
  • Page 138 5 Tools Resume / Delete by User The job is still suspended until you resume the operation.

  • Page 139: Copy Service Settings

    Copy Service Settings Copy Service Settings In [Copy Service Settings], you can configure settings related to the Copy feature. The following shows the reference section for each procedure. Copy Tab - Features Allocation..............................139 Preset Buttons....................................140 Copy Defaults....................................140 Copy Control....................................144 Original Size Defaults ..................................145 Reduce/Enlarge Presets ................................145 Annotations - Create Comments..............................146 On the [Tools] screen, select [System Settings] >...

  • Page 140: Preset Buttons

    5 Tools Preset Buttons Reduce/Enlarge - Button 3 - 4 Select the magnification ratio displayed in the third and fourth buttons in [Reduce/Enlarge] on the [Copy] screen. Select the ratio from the Reduce/Enlarge Preset buttons registered. Front Cover Tray - Button 1 - 3 Set the default value of the tray displayed in [Paper Supply] when an option that printed on Front Cover is selected for [Front Cover] under [Output Format] >...
  • Page 141 Copy Service Settings 2 Sided Copying Set the default value for [2 Sided Copying] in the [Copy], [Layout Adjustment], and [Output Format] screens. Edge Erase - Top Edge When you copy a document with the document cover open or when you copy a book, the edges and center margin of the document may be printed as black shadows.
  • Page 142 5 Tools Edge Erase - 2 Sided Original - Side 2 This feature allows you to set whether the edge erase value of Side 1 and Side 2 are to be same or to be symmetrical. Image Shift - Side 1 Set the default value for [Side 1] of [Image Shift] in the [Layout Adjustment] screen.
  • Page 143 Copy Service Settings Annotations - Comment on Side 1 and Side 2 Set the default value for [Position] displayed when [Comment] is selected for [Annotations] in the [Output Format] screen. Annotations - Comment - Font Size Set the default value for [Font Size] under [Format & Style] displayed when [Comment] is selected for [Annotations] in the [Output Format] screen.

  • Page 144: Copy Control

    5 Tools Copy Control You can configure settings related to copy operation control. Memory Full Procedure If there is insufficient hard disk memory while scanning a document, a screen appears asking you how you want to handle the partially stored data. Set the process you want the machine to perform for the partially stored data after a certain time has elapsed in the confirmation screen.

  • Page 145: Original Size Defaults

    Copy Service Settings Comment Position - Top Left, - Top Center, - Top Right, - Left Center, - Center, - Right Center, - Bottom Left, - Bottom Center, and - Bottom Right You can adjust the position to print a comment finely. Date Position - Top Left, - Top Center, - Top Right, - Bottom Left, - Bottom Center, and - Bottom Right You can adjust the position to print a date stamp finely.

  • Page 146: Annotations - Create Comments

    5 Tools You can assign any magnification to the Reduce/Enlarge Preset buttons other than [100%] and [Auto %]. Annotations - Create Comments Register text to print with [Comment] under [Annotations]. You can enter up to 64 single- byte characters. For information about how to enter characters, "Entering Text" (P.35).

  • Page 147: Connectivity & Network Setup

    Connectivity & Network Setup Connectivity & Network Setup In [Connectivity & Network Setup], you can configure settings related to the Connectivity & Network feature. For information on Connectivity and Network Settings, refer to "Printer Environment Settings" (P.265) or "E-mail Environment Settings" (P.275). If you use CentreWare Internet Services, more detailed settings are possible.
  • Page 148 5 Tools Print Mode Select the printer language use on the machine. Selecting [Auto] enables the machine to automatically determine and use the most suitable language to print data received from the host device. PJL (Printer Job Language) is a job control language and a PJL command is data prepended to the top of the print jobs.

  • Page 149: Smb Client

    Connectivity & Network Setup SMB Client Port Status Select [Enabled] to use SMB when you use the Scan to PC (SMB) service or SMB authentication service. Port Status Select [Enabled] to use IPP. Set this when you want to use IPP (Internet Printing Protocol) to print via the Internet. Added Port Number Select [Disabled] when you want to set the machine does not accept IPP from other than the standard port number, or select [Enabled] when accepts all port numbers.

  • Page 150: Upnp Discovery

    5 Tools Note • Select a communication mode to send data scanned via FTP from [Passive Mode] and [Active Mode]. [Passive Mode] is selected by factory default. You can change the setting from CentreWare Internet Services. Receive E-mail Port Status Select [Enabled] when you receive e-mails or Internet faxes.
  • Page 151 Connectivity & Network Setup Port Number Enter a port number from 1 to 65535. The default value is 80. Important • Do not use a number that is the same as a port number of another port. However, you can use the same port number for a port that uses HTTP (IPP, Internet Services (HTTP), UPnP Discovery, SOAP, WebDAV, and Web Services on Devices (WSD)).

  • Page 152: Protocol Settings

    5 Tools Operation Time-Out You can enter an operation time-out period between 1 and 65535 seconds in 1 second increments. ThinPrint Port Status ® You can use the machine for print in the ThinPrint .print environment. The machine decompresses and prints the compressed print data sent from the print server. Select [Enabled] when you use ThinPrint.
  • Page 153 Connectivity & Network Setup IP Mode Allows you to select the TCP/IP operation mode. Displays current IP mode. IPv4 Mode Select this option for IPv4. IPv6 Mode Select this option for IPv6. Dual Stack Select this option for an environment using both IPv4 and IPv6. TCP/IP - Network Settings Configure network settings other than common settings to use TCP/IP.
  • Page 154 5 Tools IPv4 - Gateway Address Enter the gateway address using the keyboard displayed or the numeric keypad when selecting [STATIC] at [IPv4 - IP Address Resolution]. Note • Enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from of 0 to 255. •...

  • Page 155: Machine's E-Mail Address/Host Name

    Connectivity & Network Setup IPv6 - DNS Server Setup Set the DNS server for IPv6. Get IP Address from DHCP Set whether or not to automatically obtain the address of the DNS server from the DHCP server. Preferred DNS Server IP Address, Alternate DNS Server 1 IP Address, Alternate DNS Server 2 IP Address When [Get IP Address from DHCP] is set to [Disabled], manually set the DNS server address.

  • Page 156: Proxy Server Settings

    5 Tools E-mail Address Enter the E-mail address of the machine with up to 128 single-byte characters. When receiving E-mail via SMTP You can set any name for the account (on the left side of @). Set the address section (on the right side of @), with the combination of the host name and domain name.

  • Page 157: Ep Proxy Server Setup

    Connectivity & Network Setup HTTP Proxy Server Port Number Set the HTTP proxy server port number from 1 to 65535. The default value is 8080. Important • Do not use the numbers assigned to the other ports. HTTP Proxy Server Authentication Select [Enabled] when authentication is required to connect to the HTTP proxy server.

  • Page 158: Outgoing/Incoming E-Mail Settings

    5 Tools HTTPS Proxy Server Port Number Set the HTTPS proxy server port number from 1 to 65535. The default value is 8080. Important • Do not use the numbers assigned to the other ports. HTTPS Proxy Server Authentication Select [Enabled] when authentication is required to connect to the HTTPS proxy server. HTTPS Proxy Server Login Name Enter a login name of the HTTPS proxy server.
  • Page 159 Connectivity & Network Setup The default value is 110. Important • Do not use the numbers assigned to the other ports. Polling Interval Set the interval for checking the e-mail on the POP3 server from 1 to 120 minutes in 1 minute increments.

  • Page 160: Remote Authentication/Directory Service

    5 Tools SMTP AUTH Password Enter the password for verification purposes at the SMTP server. Up to 64 single-byte characters are allowed. Note • If you do not set the password, leave the text boxes blank and select [Save]. Remote Authentication/Directory Service You can make the settings for the remote authentication server and directory service.
  • Page 161 Connectivity & Network Setup The default value is 88. Important • Do not use the numbers assigned to the other ports. Domain Name ® When you use Active Directory of Windows 2000 Server, Windows Server 2003, Windows Server 2008, or Windows Server 2012 as server, specify the domain name of Active Directory in [Domain Name].
  • Page 162 5 Tools Attribute of Typed User Name When [Authentication of User Attributes] is used for LDAP authentication, set the attribute of the user ID entered. Up to 32 characters are allowed. Set the attribute of the User Attribute information registered on the LDAP server that corresponds to the value to be entered as the user name from the control panel.
  • Page 163 Connectivity & Network Setup Search Directory Root Enter a search root character string with up to 255 characters. Scope of Search from Root Entry Select the search range from the root entry. Root entry only - Searches the root level only. One level below root entry only - Searches from the root level to one level below the root level.
  • Page 164 5 Tools Attribute Type of E-mail Address Set the e-mail address attribute type. Enter a field attribute name to be used as e-mail information from the user information registered on the LDAP server. Up to 32 characters are allowed. For Windows, enter "mail" for an attribute name used as e-mail information. Attribute Type of Fax Number Set the fax number attribute type.

  • Page 165: Security Settings

    Connectivity & Network Setup Important • Use the NetBIOS or Active Directory domain name for the domain name. Server Name/IP Address Enter the server name or IP address. This setting is valid when [SMB Server Setup] is set to [By Domain & Server Names/IP Address].
  • Page 166 5 Tools SSL/TLS The machine communicates in SSL/TLS. Note • The Internet Fax Direct (P2P) feature does not support SMTP-SSL/TLS communication. ThinPrint-SSL/TLS Communication Select whether or not to enable the SSL/TLS communications. Device Certificate - Client Select a certificate for HTTP SSL/TLS communications. Verify Remote Server Certificate When the machine is operated as an SSL client, select whether or not to verify the certificate of the remote server.
  • Page 167 Connectivity & Network Setup Split Encrypted Internet Fax Select whether or not to split an outgoing encrypted Internet fax for each recipient. Digital Signature - Outgoing E-mail Select whether or not to always add a digital signature to outgoing e-mails. You can also select the setting in which the machine asks to add a digital signature to the e-mail whenever you send.
  • Page 168 5 Tools Note • For [IKE Authentication Method], [Preshared Key], [DH Group], and [PFS Settings], consult your network administrator. IKE Authentication Method Set the IKE authentication method. Select from [Authenticate by Preshared Key] or [Authenticate by Digital Signature]. Preshared Key Enter a preshared key.

  • Page 169: Other Settings

    Connectivity & Network Setup Select from [EAP-MD5], [EAP-MS-CHAPv2], [PEAP/MS-CHAPv2], or [EAP-TLS]. Login User Name Enter the login user name with up to 128 characters. Login Password Enter the login password with up to 128 characters. Server Certificate Verification Select whether or not to verify a server certificate when [PEAP/MS-CHAPv2] is selected in [Authentication Method].
  • Page 170 5 Tools Protocol to Receive E-mail Select from [SMTP] and [POP3] depending on your environment. Add Domain Name to User Name Select whether or not to add domain names to user names. Output Destination for E-mail Specify an output destination for e-mail print. Selecting [Auto] enables the machine to select the output destination, which is set as the default output destination.

  • Page 171: Print Service Settings

    Print Service Settings Print Service Settings In [Print Service Settings], you can configure settings related to the Print feature. Using CentreWare Internet Services, you can make more detailed settings. For more information, refer to "CentreWare Internet Services Settings" (P.257). The following shows the reference section for each setting. Allocate Memory ..................................171 Delete Form ....................................172 Other Settings ....................................173...

  • Page 172: Delete Form

    5 Tools Note • The maximum amount of memory you can allocate varies according to the amount of free space available in memory. Receiving Buffer - USB Set the receiving buffer for USB. You can specify a value from 64 to 1024 KB in 32 KB increments. Receiving Buffer - LPD Note •...

  • Page 173: Other Settings

    Print Service Settings Enter the form number with the numeric keypad, and select [Confirm]. ESC/P Deletes ESC/P-K emulation forms. Form Number When you select an item to delete, you can enter the form number. Form Name After you enter the form number and select [Confirm], the form name matching the form number entered appears.
  • Page 174 5 Tools Print Prints using the paper loaded in the tray. Display Confirmation Screen A confirmation screen appears to ask whether or not to print the job. If a paper type mismatch occurs during printing, the machine ignores the paper type specified and prints the job in accordance with [Paper Tray Priority], [Paper Size], or [Substitute Tray].

  • Page 175: Banner Sheet

    Print Service Settings Print User ID When printing using a print driver, specify whether or not to print user ID set in the print driver on paper. The first 64 letters of the user ID are printed. Select a position to print from [Top Left], [Top Right], [Bottom Left], and [Bottom Right]. Note •...
  • Page 176 5 Tools PostScript Font Absence Set an action to take when a PostScript font specified in a job is not present. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. Cancel Printing Cancels printing.

  • Page 177: Scan Service Settings

    Scan Service Settings Scan Service Settings In [Scan Service Settings], you can configure settings related to the Scan services. • When [Scan to Fax Server] is selected in the System Settings, [Scan Service Settings] is replaced with [Scan/Fax Service Settings]. For information on scanner environment settings, refer to "Scanner Environment Settings"...

  • Page 178: Scan Defaults

    5 Tools [Original Type], [File Format], [Resolution], [Lighten / Darken], [Reduce / Enlarge], and [Original Orientation]. Reduce/Enlarge - Buttons 2 to 5 This item can be set when [Reduce/Enlarge] is selected for one of the features that appear in the second to the fourth column in [1st Tab - Features Allocation]. Select the magnification ratio displayed in [Reduce/Enlarge] from the Reduce/Enlarge Presets registered.
  • Page 179 Scan Service Settings Contrast Set the default value for [Contrast] of [Image Enhancement] in the [Advanced Settings] screen. The contrast setting is valid when [Color Scanning] is set to [Color] or [Grayscale]. Sharpness Set the default value for [Sharpness] of [Image Options] in the [Advanced Settings] screen. Background Suppression This feature allows you to suppress the background color of documents.

  • Page 180: Scan To Pc Defaults

    5 Tools Quality/File Size Set the default value for [Quality/File Size] in the [Filling Options] screen. Select from [Quality: Normal/File Size: Small], [Quality: Higher +1/File Size: Larger +1], [Quality: Higher +2/File Size: Larger +2], [Quality: Higher +3/File Size: Larger +3], and [Quality: Maximum/File Size: Largest].

  • Page 181: Original Size Defaults

    Scan Service Settings Remotely Authenticated User Uses the user name and the password of the remotely authenticated user for login. User Name for FTP Scan When the remotely authenticated user name is used as a login user name for FTP transfers for the Scan to PC service, specify whether or not to include the domain part of the credentials.

  • Page 182: Reduce/Enlarge Presets

    5 Tools Reduce/Enlarge Presets Set the magnifications displayed as [Preset %] which are displayed when [Proportional %] is selected under [Reduce/Enlarge] in the [Layout Adjustment] screen. You can assign any magnification to the Reduce/Enlarge Preset buttons other than [100%]. Preset % Select a ratio from standard magnification ratios.

  • Page 183: Tiff Format

    Scan Service Settings Important • When [Disabled] is selected as default and [Color Space] under [Scan Defaults] is set to [Device Color Space], [Auto Detect] of [Color Scanning] in the First Tab ([E-mail]/[Store to Folder]/[Network Scanning]/[Scan to PC]), and [MRC High Compression] and [Specific Color] under [File Format] do not appear.
  • Page 184 5 Tools Searchable - Page Orientation Set whether or not to handle the character orientation to be upright when the machine scans a document with OCR (Optical Character Recognition). Auto Upright Orientation Handles the character orientation upright regardless of the document orientation. According to Original Orientation Handles the character orientation depending on the document orientation.

  • Page 185: Fax Service Settings

    Fax Service Settings Fax Service Settings In [Fax Service Settings], you can configure settings related to the Fax service. Note • This feature does not appear for some models. The items displayed on the screen vary depending on the optional components installed. For more information, contact our Customer Support Center. •...

  • Page 186: Fax Defaults

    5 Tools Fax Defaults You can set the default settings of the Fax services. When the machine is turned on, or the machine exits from the Power Saver mode, or when the <Clear All> button is pressed, the machine resets to the default values specified under this menu. By setting frequently used features and values as the defaults, you can simplify operations.

  • Page 187: Fax Control

    Fax Service Settings Note • You can select Delivery Receipts or Read Receipts in [Delivery Confirmation Method]. For more information on the delivery confirmation method, refer to "Delivery Confirmation Method" (P.196). Internet Fax Profile Set the default value for [Internet Fax Profile] in the [Fax/Internet Fax Options] screen. Internet Fax Subject Set the default value for [Internet Fax Subject] in the [Fax/Internet Fax Options] screen.
  • Page 188 5 Tools Re-enter Group Recipients Specifies whether you need to re-enter group addresses after entering a group address. Group Send Disabled No group recipient is allowed. Enter Once Only No need to re-enter the group recipient. Enter Twice Re-entering the group recipient is required. Broadcast Checkbox on 1st Tab Specify whether or not to show the [Enable Broadcast] checkbox in the [Fax/Internet Fax] screen to explicitly express broadcast directions.
  • Page 189 Fax Service Settings Saved Faxes - Auto Delete When [Yes] is selected for [Save Undelivered Faxes], set whether or not to automatically delete saved faxes in 24 hours. Transmission Interval Specify a value for the interval between the end of one transmission and the beginning of the next, from 3 to 255 seconds in 1 second increments.
  • Page 190 5 Tools Tray 5. Load paper in Tray 5 and press the <Start> button to print the document. To cancel printing, press the <Clear All> button. User Mode Specify the paper sizes to use for printing received fax documents. Regardless of whether the paper is loaded in the trays, only the specified size paper is used for printing.

  • Page 191: Memory Full Procedure

    Fax Service Settings Filename Format for Store to Folder Set the format for the filename to be generated when fax is stored to folder. When [YYYYMMDDHHMMSS] is selected, the files will be named in the order of year, month, day, hour, minute, and second.

  • Page 192: Fax Received Options

    5 Tools Block Unknown Fax Numbers Set whether or not to receive faxes from unknown G3 ID fax numbers. When [Yes] is selected, the machine does not receive faxes from unknown fax numbers. Fax Received Options Fax Received Options allows you to specify a method for classifying received fax documents into specified folders.

  • Page 193: Reduce/Enlarge Presets

    Fax Service Settings Edit settings and select [Save]. Repeat step 3 to 4 as necessary. Select [Save]. Folder Selector Setup Set this feature to store the received fax documents in the specified folder. Note • You can assign the folder specified here as a service button on the Services Home screen. The number of documents in the folder is displayed on the assigned service button.

  • Page 194: Local Terminal Information

    5 Tools A/B Series Size You can select a size from A and B series sizes such as A4 and B5. Inch Size You can select a size from Inch series sizes such as 8.5 x 11" and 8.5 x 14". Others You can select a size from other sizes such as photo and postcard.

  • Page 195: Internet Fax Control

    Fax Service Settings 10pps Pulse dialing line. G3 Line 1 - Line Type Set the line type. PSTN Subscriber telephone line. Private branch exchange. Internet Fax Control You can configure the settings related to the Internet fax control. Internet Fax Path Set the Internet fax communication path.
  • Page 196 5 Tools Broadcast Starting Rate Set the default value for the communications mode for the broadcasting for the Internet fax. Delivery Confirmation Method Set the default value for the method of confirming that an Internet fax sent has arrived or not.
  • Page 197 Fax Service Settings Fax Transfer Maximum Data Size When forwarding a received e-mail from Internet fax to fax, set the maximum data size. No Limit No limit on data size. Limit Size Specify a value from 1 to 65535 KB in 1 KB increments. If a data size exceeds the specified value, the data is deleted.

  • Page 198: E-Mail/Internet Fax Service Settings

    5 Tools E-mail/Internet Fax Service Settings In [E-mail/Internet Fax Service Settings], you can configure settings related to the e-mail and the Internet Fax service. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center.
  • Page 199 E-mail/Internet Fax Service Settings Does not respond. Automatically notifies the sender that the e-mail has been processed. Read Receipts When an e-mail is sent from the machine, select whether or not to use the Read Receipts feature. The Read Receipts feature is disabled. Uses the Read Receipts feature.
  • Page 200 5 Tools Maximum Split Count Set the split upper limit for splitting mail. Specify not to split mail or a value from 2 to 500. Allow Casual Users to Edit From Field Set whether or not to protect e-mail addresses from being changed by unregistered users under [From] on the [E-mail] tab.

  • Page 201: Address Book Settings

    Address Book Settings Address Book Settings In [Address Book Settings], you can configure settings related to the e-mail and the address book. On the [Tools] screen, select [System Settings] > [Address Book Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.92). Select an item to set or change.

  • Page 202: Folder Service Settings

    5 Tools Folder Service Settings In [Folder Service Settings], you can configure settings to handle files stored in folders. On the [Tools] screen, select [System Settings] > [Folder Service Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.92). Select an item to set or change.
  • Page 203 Folder Service Settings Quality/File Size for Retrieval Select a quality and size for files highly compressed and retrieved from folders. Select from [Quality: Normal, File Size: Small], [Quality: Higher, File Size: Larger], and [Quality: Maximum, File Size: Largest].

  • Page 204: Job Flow Service Settings

    5 Tools Job Flow Service Settings In [Job Flow Service Settings], you can configure the settings related to the Job Flow. The Job Flow is a function to perform a series of jobs registered. Also, in [Job Flow Service Settings], you can configure a pool server. As for [Pool Server], [Pool Server Login Method], and [Job Flow Sheet List Default], however, leave the default settings unchanged because a pool server is not available for the machine.

  • Page 205: Media Print Service Settings

    Media Print Service Settings Media Print Service Settings In [Media Print Service Settings], you can select the paper trays displayed for [Paper Supply] in the [Media Print - Text] screen. When the USB Memory Kit (optional for some models) is installed in the machine, you can import and print image data (DCF1.0 (Exif 2.0 - 2.2 compliant JPEG/TIFF files)) from supported storage media and document files (PDF, TIFF, XPS (MSXPS format and OpenXPS format), XDW, XBD, or JPEG (JFIF)).

  • Page 206: Stored File Settings

    5 Tools Stored File Settings In [Stored File Settings], you can select whether to automatically delete files stored on the folder or the machine. Set the expiration date and the time of deletion. You can also set whether or not to delete the stored file by file type. On the [Tools] screen, select [System Settings] >...
  • Page 207 Stored File Settings Display Details of Stored Print Job List Set whether or not to display detailed information such as 2 sided in the stored job list of print files (Charge Print, Secure Print, Sample Print, or Delayed Print). When you select [On], detailed information is displayed in the list.
  • Page 208 5 Tools File Name: Ascending Prints files in ascending order by file name. File Name: Descending Prints files in descending order by file name.

  • Page 209: Web Applications Service Setup

    It also allows you to directly upload and print a file without going through another computer. Note • To use this feature, the External Access Kit (optional) and any Fuji Xerox manufactured web applications (sold separately) are required. For more information, contact our Customer Support Center.
  • Page 210 5 Tools 1) Click [SSL/TLS Settings]. 2) Select the [Enabled] check box for [HTTP - SSL/TLS Communication]. 3) Select the [Enabled] check box for [Verify Remote Server Certificate]. 4) Click [Apply]. 5) When the right frame on the web browser will change to the machine reboot display, click [Reboot Machine].

  • Page 211: Server Setup

    Web Applications Service Setup Server Setup This section describes how to register a server on access web applications. Note • If there are one or more servers to register, it is helpful to assign the servers to the buttons displayed on the Services Home screen.

  • Page 212: Other Settings

    5 Tools Description Enter the description of the access destination with up to 128 single-byte characters. Use User ID - When [Login Type] is set to [Login to Remote Accounts]: The machine accesses the remote service using the user information authenticated on the machine.

  • Page 213: Web Browser Setup

    Important • Configure [Web Applications Version] as required when a service which works in ApeosPort is used. Note • To use this feature, a Fuji Xerox manufactured web application (sold separately) is required. For more information, contact our Customer Support Center.
  • Page 214 5 Tools Enable File Printing Specify whether or not to use the File Printing feature. The File Printing feature allows you to directly print the printable files obtained from the remote Web server. Functional Code Set the functional code as necessary when you use the ApeosPort cooperational services. Specify the value between 0 and 65535.

  • Page 215: Setup

    Setup Setup In [Setup], you can create or update folders, job flows, and the Address Book. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. The following shows the reference section for each setting. Create Folder....................................215 Stored Programming...................................217 Create Job Flow Sheet.................................217...
  • Page 216 5 Tools When you finish required settings, select [Save]. Folder Name Set the folder name. Enter up to 20 single-byte characters using the keyboard displayed or the numeric keypad. For information about how to enter characters, refer to "Entering Text" (P.35). Check Folder Passcode Set an access restriction to permit operations for specified users only.

  • Page 217: Stored Programming

    Setup Deletes expired files at the specified time. If, however, the expiration date has not been specified, files are not deleted even when [Yes] is selected. Note • When the machine is off at the deletion time of an expired file, the file is deleted next time the deletion time comes after the machine is turned on.

  • Page 218: Restrictions On Using Job Flow

    5 Tools Note • To link a folder with a job flow sheet created with [Create Job Flow Sheet], start from [Send from Folder] or [Create Folder]. For more information, refer to "6 Send from Folder" in the User Guide and "Create Folder"...
  • Page 219 Setup Sheet Filtering You can filter the job flow sheets to display. Select the filtering conditions, and then select [Save]. Note • The screen displayed varies depending on the Login Type selected. Owner Filters job flow sheets by owner type. Target Filters job flow sheets by target, such as scan jobs and folders.
  • Page 220 5 Tools Delete Deletes all setting values of the selected item. Edit Confirm or change the settings of the selected item. Close Menu Deselect the selected item. Name Set the name for the job flow sheet with up to 128 single-byte characters. Description Set the description of the job flow sheet with up to 256 single-byte characters.
  • Page 221 Setup Important • You cannot use wildcards or group dial numbers. Note • This item is not displayed when the Server Fax feature is enabled. Speed Dial Specify an address with a speed dial. Enter the speed dial with the numeric keypad, and select [Save].
  • Page 222 5 Tools Address Book You can specify the recipients from the Address Book. The address specified appears in [Name/E-mail] in the [Send E-mail] screen. New Recipient Specify a new address. The address specified appears in [Name/E-mail] in the [Send E-mail] screen.
  • Page 223 Setup Address Book When the server address is registered on the Address Book, you can specify the address from the Address Book. The specified address appears in the [Transfer via FTP (1)] or [Transfer via FTP (2)] screen. For more information on the Address Book, refer to "Add Address Book Entry" (P.225). File Format Specify an output file format.
  • Page 224 5 Tools Name, Server, Shared Name, Save in, User Name, and Password Select [Name], [Server], [Shared Name], [Save in], [User Name], or [Password] to display an input screen. The numbers of characters you can input are as follows: Name: Up to 18 single-byte characters Server: Up to 64 single-byte characters Shared Name: Up to 64 single-byte characters Save in: Up to 128 single-byte characters...

  • Page 225: Create Job Flow Sheet Keyword

    Setup Delete Recipient Deletes all information for the selected recipient. Edit Allows you to check or change the recipient selected. For more information on the [Edit Recipient] screen, refer to "5 Scan" in the User Guide. Close Menu Deselects the selected item. Edit/Delete You can check the content of a job flow sheet, and edit, copy, or delete it.
  • Page 226 5 Tools • To specify an e-mail address or a server address for the Scan services, use the Address Book. The speed dial with the numeric keypad and the group address created using the Group Recipients feature cannot be used to specify such addresses. •...

  • Page 227: Address Type

    Setup Name Custom Item 2 (Office Index Custom Item 3 (Department Surname S/MIME Certificate : Factory default setting When selecting [Server] as the address type The following items appear: Address Type Save in Name User Name Index Password Transfer Protocol Port Number Server Name/IP Address Shared Name (SMB Only)

  • Page 228: Given Name

    5 Tools Index You can register a single alphanumeric index character for use as a keyword when listening the registered recipients in alphabetical order. For information about how to enter characters, refer to "Entering Text" (P.35). Surname Enter a recipient surname with up to 32 single-byte characters. For information about how to enter characters, refer to "Entering Text"...
  • Page 229 Setup Transfer Protocol Set the transfer protocol. You can select either [FTP] or [SMB]. Server Name/IP address Enter a name or an IP address of a forwarding destination server. Shared Name (SMB Only) Enter the shared name set for the SMB folder. Important •...

  • Page 230: Fax Number

    5 Tools Fax Number Enter a fax number with up to 128 digits. For information about how to enter characters, refer to "Entering Text" (P.35). Index You can register a single alphanumeric index character for use as a keyword to search with the Address Book.

  • Page 231: Delay Start

    Setup Delay Start Set whether or not to use a delayed start transmission. If the machine's system clock is set to the 24-hour display, [AM] and [PM] do not appear. For information on the system clock, refer to "Time" (P.110). Remote Folder Select whether or not to send a fax or an Internet fax to a recipient's folder.

  • Page 232: Create Fax Group Recipients

    5 Tools Note • If there are more than one broadcast destinations, repeat step 4. To print a document also at the relay station, under select [On] for [Print at Relay Station]. Select [Save]. Billing - Day Time, Billing - Night Time, Billing - Midnight Set the connection time for one unit charge in each of the time bands (daytime/night/ midnight).

  • Page 233: Add Fax Comment

    Setup Note that recipients to be added to a group must be registered in the speed dials on the Address Book. Note • Even when the speed dial number of fax recipients (address book entries) are included in a group, the machine does not send faxes to the recipients if their address types are set to [E-mail] or [Server].

  • Page 234: Paper Tray Attributes

    5 Tools Paper Tray Attributes Set a paper size and a paper type load in each tray. Refer to "Paper Tray Attributes" (P.120).

  • Page 235: Accounting

    Accounting Accounting In [Accounting], you can register the users that will use the machine, and set the operation settings of the Accounting feature. For more information about this feature, refer to "Authentication and Accounting Features" (P.335). The following shows the reference section for each setting. Create/View User Accounts ...............................235 View Accounts....................................238 Reset User Accounts ..................................239...

  • Page 236: User Name

    5 Tools Select any item, and set it. Select [Close]. User ID Enter a user ID to use the machine. Up to 32 single-byte characters are allowed. User Name Set a user name. Up to 32 single-byte characters are allowed. For information about how to enter characters, refer to "Entering Text"...
  • Page 237 Accounting Select a feature to restrict. To set account limits, select [Change Account Limit], and then enter the maximum number of pages with the numeric keypad. Feature Access Set access restrictions on features. Free Access The feature is not restricted. No Access to Copy/Fax/Scan/Print Service Allows you to restrict the use of the Copy, Fax, Scan, or Print service.

  • Page 238: View Accounts

    5 Tools The following authorities are given: - Create, delete, change (except for passcode), and view (unavailable depending on some settings) user information - Create, delete, change, and view accounting - Change an Alternative Name for Account ID or Mask Account ID - Print an Auditron Report for each user Add This User to Authorization Group Allows you to select an authorization group for a user.

  • Page 239: Reset User Accounts

    Accounting Reset User Accounts You can delete all registered information for all registered users in a single operation, or reset the auditron data. It is also available to print contents for confirmation before resetting. The settings described here are identical with [Reset User Accounts] under [Authentication] of [Authentication/Security Settings].

  • Page 240: System Administrator's Meter (Copy Jobs)

    5 Tools System Administrator's Meter (Copy Jobs) You can check or reset the total impression copied using the System Administration mode on the screen. The total impressions are counted up to 9,999,999 pages. Note • This item does not appear when [Network Accounting] is selected in [Accounting Type]. Accounting Type You can select whether or not to use the Accounting feature.

  • Page 241: Accounting Login Screen Settings

    Accounting Prompts users to enter both their user ID and Account ID. Display User ID Prompt Only Prompts users to enter their user ID only. Display Account ID Prompt Only Prompts users to enter their Account ID only. Display No Prompts Does not prompt users to enter their user ID or Account ID.

  • Page 242: Fax Billing Data

    • The features described in this section may not appear for some models. Optional components or related products provided by Fuji Xerox are required to use the features. For more information, contact our Customer Support Center.
  • Page 243 Accounting Note • While a device for maintenance is connected, you cannot change the setting. Accounting/Billing Device Select the type of the accounting/billing device connected to the machine. Important • If a device connected does not match the device selected in [Accounting/Billing Device], an error occurs.
  • Page 244 5 Tools This feature is available for Card Activated - Cumulative, and Card Activated - Subtractive. Important • Some of the products listed above may not be available for this feature depending on the types and settings. For information on the products available for this feature and on how to change the settings, contact our Customer Support Center.

  • Page 245: Authentication/Security Settings

    Authentication/Security Settings Authentication/Security Settings In [Authentication/Security Settings], you can configure the registration and authentication of a user and security settings. For more information about the feature, refer to "Authentication and Accounting Features" (P.335). The following shows the reference section for each setting. System Administrator Settings ..............................245 Authentication....................................246 Allow User to Disable Active Settings............................254...

  • Page 246: Authentication

    5 Tools Set the passcode after setting the system administrator's user ID. You can set the passcode from 4 to 12 characters. For more information about [Passcode Entry for Control Panel Login], refer to "Passcode Policy" (P.251). Select [System Administrator's Passcode]. Select [New Passcode].

  • Page 247: Access Control

    Authentication/Security Settings Access Control Allows you to restrict access to the machine or each service. Once the access control is enabled, user authentication is required to use the machine or the services. Important • When a user is authenticated by a remote authentication server (except ApeosWare Authentication Management or ApeosWare Authentication Agent), the authenticated user can access the services through the control panel based on the permission information obtained from the remote server.

  • Page 248: Create Authorization Groups

    5 Tools Custom Services Restricts access to custom services on the machine. Note • This feature is available when any custom service is installed on the machine. For more information on the custom services, contact our Customer Support Center. Print Restricts users to print jobs stored on the machine, such as the Secure Print and Sample Set jobs.

  • Page 249: User Details Setup

    Authentication/Security Settings Group Name Enter a group name with up to 32 single-byte characters. Restrict Recipient Selection Method When [Only From Address Book] is selected for [Restrict Recipient Selection Method] under [Tools] > [Common Service Settings] > [Other Settings], a transmission to a recipient who is not registered on the Address Book is restricted for the Fax / Internet Fax or E-mail Service.
  • Page 250 5 Tools User ID for Login Set whether or not to make the user ID entry field on the user login screen case-sensitive. When you select [Case Sensitive], authentication is performed using the User ID as registered (including upper and lower cases). When you select [Non-Case Sensitive], authentication is performed with case ignored even if the user ID has both upper and lower cases.
  • Page 251 Authentication/Security Settings When [Disabled] is selected, the owner of the smart card is verified by PIN code verification. Note • This item is displayed when the optional Extensible Customization Kit is installed. Kerberos Server Certificate Verification Set whether or not to verify the Kerberos server certificate when a user uses the Kerberos server as a remote authentication server.
  • Page 252 5 Tools Minimum Passcode Length Set this item when you specify the minimum number of digits allowed for a passcode. Set a value from 4 to 12 in 1 digit increments. Note • This is only applicable to login users (not applicable to the system administrator and guests). •...
  • Page 253 Authentication/Security Settings Set the processing to apply to successfully authenticated jobs. - To print jobs, select [Print Job]. - To save jobs as Private Charge Print, select [Save as Private Charge Print Job]. Note • When [Save as Private Charge Print Job] is selected, the Secure Print, Sample Set, Store in Remote Folder, and Delayed Print settings specified in the print driver will be ignored.

  • Page 254: Allow User To Disable Active Settings

    5 Tools - Select [Use When Available] to specify how to handle the job that has a user ID. To print jobs, select [Print Job]. To save jobs as Charge Print, select [Save as Charge Print Job]. To save jobs as Private Charge Print, select [Save as Private Charge Print Job]. To delete jobs, select [Delete Job].

  • Page 255: Overwrite Hard Disk

    Authentication/Security Settings Access To This feature is displayed when [Require Login to View Jobs] is selected. Select either [All Jobs] or [Jobs Run By Login User Only]. Hide Job Details This feature is displayed when [Allow Job Viewing at All Times] or [Require Login to View Jobs] is selected.
  • Page 256 5 Tools For more information on how to set service representative restricted operation, refer to "Service Rep. Restricted Operation" (P.136). For more information on how to set [Passcode Entry for Control Panel Login], refer to "Passcode Policy" (P.251). For more information on how to set the system administrator's user ID, refer to "System Administrator's Login ID" (P.245). The manager (of the organization that this machine is used for) must follow the instructions below: Assign an appropriate person as a system administrator and manage and train the...

  • Page 257: Centreware Internet Services Settings

    6 CentreWare Internet Services Settings This chapter describes how to set up CentreWare Internet Services. Installation of CentreWare Internet Services ..............258 Starting CentreWare Internet Services ................260 Configuring Machine Settings Using CentreWare Internet Services....261...

  • Page 258: Installation Of Centreware Internet Services

    6 CentreWare Internet Services Settings Installation of CentreWare Internet Services CentreWare Internet Services provides services such as displaying the status of the machine and jobs, and altering configurations using a web browser in a TCP/IP environment. Preparations Prepare a computer supporting the TCP/IP protocol and a Web browser such as Internet ®...
  • Page 259 Installation of CentreWare Internet Services For information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services" (P.260).

  • Page 260: Starting Centreware Internet Services

    6 CentreWare Internet Services Settings Starting CentreWare Internet Services To use CentreWare Internet Services, perform the following procedure on your computer. When Login Type is selected on the machine, authentication is required to access the machine via a web browser. Start a web browser.

  • Page 261: Configuring Machine Settings Using Centreware Internet Services

    Configuring Machine Settings Using CentreWare Internet Services Configuring Machine Settings Using CentreWare Internet Services CentreWare Internet Services enables you to change various settings on the machine from a computer. Note • Confirm that the port in use is enabled in [Properties] tab > [Connectivity] > [Port Settings] of CentreWare Internet Services when an item that you want to set is not displayed.
  • Page 262 6 CentreWare Internet Services Settings Item How to Select Overview/Reference Web Applications Service Select from [Properties] Refer to "Folder Service Settings" (P.202). Setup tab > [General Setup] Cloning Allows you to save the settings of the machine in a file, and copy the file to the other machine of the same model but not to the other models.
  • Page 263 Configuring Machine Settings Using CentreWare Internet Services Item How to Select Overview/Reference Accounting Select from [Properties] Refer to "Accounting" (P.235). Authentication Select from [Properties] Refer to "Authentication" (P.246) . Configuration tab > [Security] User Details Setup Refer to "User Details Setup" (P.249) . Create Authorization Refer to "Create Authorization Groups"...
  • Page 264 6 CentreWare Internet Services Settings...

  • Page 265: Printer Environment Settings

    7 Printer Environment Settings This chapter describes the settings to use the Print feature on the machine. Print Overview ..........................266 Installation When Using USB Port..................268 Installation When Using TCP/IP (LPD/Port 9100)............270 Installation When Using Internet Printing Protocol (IPP)......... 273...

  • Page 266: Print Overview

    7 Printer Environment Settings Print Overview This machine can be set up as a local printer by directly connecting the machine to a computer using a USB interface cable. Similarly, it can be set up as a network printer by connecting the machine to a network.

  • Page 267: Supported Operating Systems

    Print Overview Supported Operating Systems Local Connection connec Network connection method tion Port Bon- Port 9100 jour Bon- Protocol TCP/IP TCP/IP TCP/IP jour Windows Server 2003 Windows Server 2008 Windows Vista Windows Windows Server 2012 Windows Server 2012 R2 Windows Windows UNIX Mac OS...

  • Page 268: Installation When Using Usb Port

    7 Printer Environment Settings Installation When Using USB Port This section describes how to install the machine using a USB interface. The following shows the reference section for each procedure. Step 1 Preparations..................................268 Step 2 Configuration on the Machine ............................ 268 Step 3 Configuration on the Computer..........................

  • Page 269: Step 3 Configuration On The Computer

    Installation When Using USB Port Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the USB port is enabled. For information on how to print a configuration report, refer to "Printer Reports"...

  • Page 270: Installation When Using Tcp/Ip (Lpd/Port 9100)

    7 Printer Environment Settings Installation When Using TCP/IP (LPD/Port 9100) This section describes how to install the machine using TCP/IP. The following shows the reference section for each procedure. Step 1 Preparations..................................270 Step 2 Configuration on the Machine ............................ 270 Step 3 Configuration on the Computer..........................

  • Page 271: Step 3 Configuration On The Computer

    Installation When Using TCP/IP (LPD/Port 9100) Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. The configuration of an IP address, a subnet mask, and a gateway address is not required.
  • Page 272 7 Printer Environment Settings Receiving buffer size for Port9100 ([Properties] > [General Setup] > [Memory Settings] > [Port 9100]) Port Settings IP Mode Host Name IPv4 - IP Address Resolution - Port Settings - IP Address - Subnet Mask - Gateway Address IPv6 - Enable Manual Address - IP Address...

  • Page 273: Installation When Using Internet Printing Protocol (Ipp)

    Installation When Using Internet Printing Protocol (IPP) Installation When Using Internet Printing Protocol (IPP) This section describes how to install the machine using Internet Printing Protocol (IPP). The following shows the reference section for each procedure. Step 1 Preparations ..................................273 Step 2 Configuration on the Machine.............................273 Step 3 Configuration on the Computer ..........................274 CentreWare Internet Services Setting Items.........................274...

  • Page 274: Step 3 Configuration On The Computer

    7 Printer Environment Settings Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. The configuration of an IP address, a subnet mask, and a gateway address is not required.

  • Page 275: 8 E-Mail Environment Settings

    8 E-mail Environment Settings This chapter describes the settings to use various services via e-mail on the machine. Note • This feature does not appear for some models. For such models, an optional component is required. For more information, contact our Customer Support Center. E-mail Overview ..........................

  • Page 276: E-Mail Overview

    8 E-mail Environment Settings E-mail Overview The machine can send and receive e-mails. The following services and features are available using e-mail: E-mail Store & Send Link Internet Fax Service Print E-mail E-mail Notification (Status notifications such as consumables) Job Completion Notice Note •...

  • Page 277: Preparations

    Preparations Notify the Completion of Jobs by E-mail When a computer submitted a print job or a Direct Fax job to the machine, its completion can be notified by e-mail. For more information, refer to the help of the print driver. Notify Job Completion by E-mail You can receive the result of the jobs performed by e-mail.
  • Page 278 8 E-mail Environment Settings Print E-mail Store & E-mail Item Description E-mail Send Completion Notification Link Notice SMTP POP3 SMTP AUTH If an SMTP server login name requires authentication, specify an password authentication user Δ Δ Δ Δ Δ Δ name.

  • Page 279: Installation Procedures

    Installation Procedures Installation Procedures This section describes how to configure the machine to use the E-mail service. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP .........................279 Step 2 Configuring E-mail Environment ..........................280 CentreWare Internet Services Setting Items.........................281 Step 1 Enabling Port and Setting up TCP/IP Enable the E-mail port, and set the IP address.

  • Page 280: Step 2 Configuring E-Mail Environment

    8 E-mail Environment Settings Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the ports are enabled and that TCP/IP is set up correctly.

  • Page 281: Centreware Internet Services Setting Items

    Installation Procedures For information on how to set the machine's e-mail address when you receive e-mails via SMTP, refer to "Machine's E-mail Address/Host Name" (P.155) When [POP3] is selected for [Protocol to Receive E-mail] Configure the POP3 server. For information on how to configure the POP3 server, refer to "POP3 Server Settings" (P.158). For information on how to set the machine's e-mail address when you receive e-mails via POP3, refer to "Machine's E-mail Address/Host Name"...
  • Page 282 8 E-mail Environment Settings Receiving Protocol Domain Filtering S/MIME Settings...

  • Page 283: Scanner Environment Settings

    9 Scanner Environment Settings This chapter describes the settings to use the Scan services on the machine. • WSD stands for Web Services on Devices. Scan Service Overview......................284 Configuration of Store to Folder..................286 Configuration of Scan to PC....................288 Configuration of Store to USB....................

  • Page 284: Scan Service Overview

    9 Scanner Environment Settings Scan Service Overview The machine is equipped with scanning capabilities. The following scan services are available on the machine: E-mail Store to Folder Scan to PC Network Scanning (Job Template Scanning) Store to USB Job Flow Scanning Scan to My Folder (ApeosPort Series Models only) Store &...
  • Page 285 Scan Service Overview Scan to My Folder When you select [Login to Remote Accounts] for [Login Type] and select [Enabled] for [Scan to My Folder] using CentreWare Internet Services, you can forward scanned documents to different recipients that corresponds to the login user. For more information on configuration procedures, refer to "Configuration of Scan to My Folder"...

  • Page 286: Configuration Of Store To Folder

    9 Scanner Environment Settings Configuration of Store to Folder This section describes configuration procedures to use the Store to Folder service on the machine. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP......................... 286 Step 2 Registering a Folder ...............................

  • Page 287: Step 2 Registering A Folder

    Configuration of Store to Folder Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. If an IP address cannot be obtained automatically or manual configuration is preferred, confirm the settings of an IP address, a subnet mask, and a gateway address.

  • Page 288: Configuration Of Scan To Pc

    9 Scanner Environment Settings Configuration of Scan to PC This section describes how to configure the machine to use the Scan to PC service. The following shows the reference section for each procedure. Step 1 Preparations..................................288 Step 2 Enabling Port and Setting up TCP/IP......................... 289 Step 3 Configuration on the Computer..........................

  • Page 289: Step 2 Enabling Port And Setting Up Tcp/Ip

    Configuration of Scan to PC Mac OS X 10.7 Lion OS X 10.8 Mountain Lion OS X 10.9 Mavericks Step 2 Enabling Port and Setting up TCP/IP To use Scan to PC service, enable the port (SMB or FTP client) and set the IP address. The following describes the configuration procedures on the machine.

  • Page 290: Step 3 Configuration On The Computer

    9 Scanner Environment Settings For information on how to set an IP address, refer to "Protocol Settings" (P.152). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine.

  • Page 291: Configuration Of Store To Usb

    Configuration of Store to USB Configuration of Store to USB This section describes how to configure the machine to use the Store to USB service. The following shows the reference section for each procedure. Step 1 Available USB Memory Devices ...........................291 Step 2 CentreWare Internet Services Setting Items......................291 Step 1 Available USB Memory Devices The Store to USB service allows you to directly save the scanned data to a USB 2.0 memory...

  • Page 292: Configuration Of Network Scanning (Job Template Scanning)

    9 Scanner Environment Settings Configuration of Network Scanning (Job Template Scanning) This section describes how to configure the machine to use the Network Scanning service. The following shows the reference section for each procedure. Step 1 Preparations..................................292 Step 2 Enabling Ports and Setting up TCP/IP ........................292 Step 3 Configuring the SNMP Port ............................

  • Page 293: Step 3 Configuring The Snmp Port

    Configuration of Network Scanning (Job Template Scanning) 3) Select [SNMP], and then select [Change Settings]. 4) Select [Port Status], and select [Change Settings]. 5) Select [Enabled], and then select [Save]. 6) Select [Close] repeatedly until the [Port Settings] screen is displayed. 7) Enable [Port Status] on the [SMB] or [FTP Client] screen, and enable [Internet Services (HTTP)] on the [Internet Services - Port Status] screen as described above.
  • Page 294 9 Scanner Environment Settings Important • To display the online help for CentreWare Internet Services, users need to have the environment to connect to the Internet. The communication fee shall be borne by you.

  • Page 295: Configuration Of Scan To My Folder

    Configuration of Scan to My Folder Configuration of Scan to My Folder This section describes how to configure the machine to use the Scan to My Folder service. The following shows the reference section for each procedure. Step 1 Preparations ..................................295 Step 2 Enabling SMB Port and Setting up TCP/IP........................295 Step 3 Configuring Remote Authentication ..........................296 Step 4 Configuring Scan to My Folder ............................297...

  • Page 296: Step 3 Configuring Remote Authentication

    9 Scanner Environment Settings Note • You can configure the settings using CentreWare Internet Services. For information on how to use CentreWare Internet Services, refer to "Configuring Machine Settings Using CentreWare Internet Services" (P.261). Display the [Tools] screen. 1) Press the <Log In/Out> button. 2) Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].

  • Page 297: Step 4 Configuring Scan To My Folder

    Configuration of Scan to My Folder When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter]. Note • The default user ID is "11111". • The default passcode is "x-admin". 3) Select [Tools] on the Services Home screen. Set the Login Type to Login to Remote Accounts.
  • Page 298 9 Scanner Environment Settings Enable the feature of the Scan to My Folder 1) Click the [Properties] tab. 2) Click [Services]. 3) Click [Scan to My Folder]. 4) Click [General]. 5) Select the [Enabled] check box under [Status]. 6) Check the [Enabled] checkbox of [Allow User to Change File Storage Location] to allow users to change the storage location.

  • Page 299: Step 5 Configuration On The Computer

    Configuration of Scan to My Folder Accessing the destination computer both by the user authentication and by the domain information used when logged in to the machine 1) Select the [Authenticated User and Domain] check box for [Login Credentials to Access the Destination].

  • Page 300: Configuration Of Job Flow Sheets

    9 Scanner Environment Settings Configuration of Job Flow Sheets This section describes how to configure the machine to use the Job Flow Sheets service. The following shows the reference section for each procedure. Step 1 Enabling Ports and Setting up TCP/IP ........................300 Step 2 Configuring the SNMP Port ............................

  • Page 301: Step 2 Configuring The Snmp Port

    Configuration of Job Flow Sheets For information on how to set an IP address, refer to "Protocol Settings" (P.152). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine.

  • Page 302: Configuration Of Store & Send Link

    9 Scanner Environment Settings Configuration of Store & Send Link This section describes how to configure the machine to use the Store & Send Link service. Important • When a user is notified by e-mail of a URL location to retrieve scanned data, the e-mail message is not encrypted, which enables the user to retrieve the data without password authentication.

  • Page 303: Device Information

    Configuration of Store & Send Link Message Attachment Device Information Signature For details on the setting items, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help. Important • To display the online help for CentreWare Internet Services, users need to have the environment to connect to the Internet.

  • Page 304: Configuration Of Store To Wsd

    9 Scanner Environment Settings Configuration of Store to WSD This section describes how to configure the machine to use the Store to WSD service. Note • WSD stands for Web Services on Devices. The following shows the reference section for each procedure. Step 1 Preparations..................................

  • Page 305: Step 3 Confirmation On The Computer

    Configuration of Store to WSD Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the WSD port is set up correctly. For information on how to print a configuration report, refer to "Print Reports"...
  • Page 306 9 Scanner Environment Settings...

  • Page 307: 10 Using The Internet Fax Service

    10 Using the Internet Fax Service This chapter describes the settings to use services via the Internet Fax on the machine. Note • This feature does not appear for some models. For more information, contact our Customer Support Center. Internet Fax Overview......................308 Preparations..........................

  • Page 308: Internet Fax Overview

    10 Using the Internet Fax Service Internet Fax Overview When the Fax feature is available, the machine can transmit scanned data as an e-mail attachment using a corporate intranet or the Internet, unlike conventional fax machines which use public phone lines. Also, the machine can receive e-mails transmitted from the Internet Fax-enabled machines.
  • Page 309 Preparations Internet Internet Fax Direct Item Description SMTP POP3 SMTP S/MIME settings Configure S/MIME. Δ Δ Δ Required Δ Set as required Not supported * : When you use the Internet Fax Direct feature, set [Tools] > [System Settings] > [Fax Service Settings] > [Internet Fax Control] > [Internet Fax Path] to [Direct (P2P)].

  • Page 310: Installation Procedures

    10 Using the Internet Fax Service Installation Procedures This section describes the configuration procedures to use the Internet Fax feature on the machine. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP......................... 310 Step 2 Configuring E-mail Environment..........................

  • Page 311: Step 2 Configuring E-Mail Environment

    Installation Procedures Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the ports are enabled and that TCP/IP is set up correctly.

  • Page 312: Step 3 Testing The Internet Fax

    10 Using the Internet Fax Service When [POP3] is selected for [Protocol to Receive E-mail] Configure the POP3 server. For information on how to configure the POP3 server, refer to "POP3 Server Settings" (P.158). For information on how to set the machine's e-mail address when you receive e-mails via POP3, refer to "Machine's E-mail Address/Host Name"...

  • Page 313: 11 Using The Server Fax Service

    11 Using the Server Fax Service This chapter describes how to use the Server Fax service on the machine. Note • This feature does not appear for some models. For such models, an optional component is required. For more information, contact our Customer Support Center. Server Fax Overview........................

  • Page 314: Server Fax Overview

    11 Using the Server Fax Service Server Fax Overview If your machine supports the Scan feature, installing the Server Fax Kit (optional) allows you to use the Fax feature of a Server Fax server. With the Server Fax feature, you can transfer image data received by the machine to the Server Fax server, and can transfer image data received by the Server Fax server to the machine via a network based on the settings you made.

  • Page 315: Installation Procedure

    Installation Procedure Installation Procedure Installation Overview This section describes the configuration procedure to use the Server Fax feature on the machine. The following shows the reference section for the configuration procedures. Step 1 Fax Settings ..................................315 Step 2 Setting the Server Fax Feature.............................316 Step 1 Fax Settings If your machine does not support the Fax feature and supports the Server Fax feature only, the Server Fax feature will be enabled automatically.

  • Page 316: Step 2 Setting The Server Fax Feature

    11 Using the Server Fax Service Step 2 Setting the Server Fax Feature Enable the Server Fax feature and set the file destination. The following procedure explains how to set them on CentreWare Internet Services. For more information on how to use CentreWare Internet Services, refer to "Configuring Machine Settings Using CentreWare Internet Services"...
  • Page 317 Installation Procedure When [SMTP] is selected The SMTP server settings are the same as the E-mail settings. For more information on the SMTP server settings, refer to "Step 2 Configuring E-mail Environment" (P.280). The following settings are additionally required for the SMTP server. Domain Name E-mail Address Display Format Click [Apply] to enable the settings.
  • Page 318 11 Using the Server Fax Service...

  • Page 319: Encryption And Digital Signature Settings

    12 Encryption and Digital Signature Settings This chapter describes the settings to use the Encryption feature and the Digital Signature feature on the machine. Encryption and Digital Signature Overview ..............320 Configuration of HTTP Communications Encryption..........322 Configuration of Encryption using IPSec ................. 324 Configuration of E-mail Encryption/Digital Signature..........

  • Page 320: Encryption And Digital Signature Overview

    12 Encryption and Digital Signature Settings Encryption and Digital Signature Overview Types of Certificate To use the Encryption feature and the Signature feature on the machine, a certificate is required. The following two types of device certificate can be used on the machine: A self-signed certificate created by CentreWare Internet Services (The valid period can be specified from1 to 9,999 days.) A certificate issued by another CA...

  • Page 321: Encryption And Digital-Signature Features For Scan Files

    Encryption and Digital Signature Overview Note • By encrypting HTTP communications, communications data can be encrypted at the time of printing using IPP (SSL encrypted communications). Encrypting HTTP Communications from the Machine to a Remote Server (SSL/TLS Client) The SSL/TLS protocol is used to encrypt the HTTP communications between a remote server and the machine.

  • Page 322: Configuration Of Http Communications Encryption

    12 Encryption and Digital Signature Settings Configuration of HTTP Communications Encryption This section describes the settings to encrypt HTTP communications. The following shows the reference section for each procedure. Installation Overview.................................. 322 Step1 Configuration on the Machine ............................. 322 Step2 Configuration on the Computer........................... 323 Installation Overview To encrypt HTTP communications, configure the machine and your computer as follows: Configuration on the Machine...

  • Page 323: Step2 Configuration On The Computer

    Configuration of HTTP Communications Encryption 1) Click the [Properties] tab. 2) Click [Security] to display the items in the folder. 3) Click [Machine Digital Certificate Management]. 4) Click the [Create New Certificate] button. 5) Select [Self-Signed Certificate] and then click the [Continue] button. 6) Set [Digital Signature Algorithm] as necessary.

  • Page 324: Configuration Of Encryption Using Ipsec

    12 Encryption and Digital Signature Settings Configuration of Encryption using IPSec This section describes how to encrypt communications using IPSec. When the IKE authentication method is set to [Authenticate by Preshared Key], skip step 1 "Import and Configuration of a Certificate" and go to step 2 "Configuration on the Machine (Configuration of IPSec)".

  • Page 325: Step2 Configuration On The Machine (Configuration Of Ipsec)

    Configuration of Encryption using IPSec Important • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. • If the certificate to be imported contains the V3 extension "keyUsage", "digitalSignature" must be asserted.

  • Page 326: Step3 Configuration On The Computer

    12 Encryption and Digital Signature Settings Step3 Configuration on the Computer The following describes the configuration procedures on the computer. Configure the following settings on the computer. Create an IP security policy Assign the IP security policy For details on the settings, refer to the help of the computer.

  • Page 327: Configuration Of E-Mail Encryption/Digital Signature

    Configuration of E-mail Encryption/Digital Signature Configuration of E-mail Encryption/Digital Signature This section describes how to encrypt e-mails and how to attach a digital signature to e- mails. The following shows the reference section for each procedure. Installation Overview ..................................327 Step1 Configuration on the Machine............................327 Step2 Configuration on Sender and Recipient ........................329 Installation Overview To encrypt e-mails and attach a digital signature, configure the machine and your computer...
  • Page 328 12 Encryption and Digital Signature Settings Import a certificate. Important • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. 1) Click the [Properties] tab. 2) Confirm that [Machine's E-mail Address] of [Description] is entered. 3) Click [Security] to display the items in the folder.

  • Page 329: Step2 Configuration On Sender And Recipient

    Configuration of E-mail Encryption/Digital Signature Select whether to automatically store the certificate when receiving an e-mail with an S/MIME certificate attached from an address registered in the Address Book. Receive Untrusted E-mail Set whether or not to receive untrusted e-mails such as an e-mail with expired certificate attached or no certificate attached.
  • Page 330 12 Encryption and Digital Signature Settings To register the device certificate of another multifunctional machine, start CentreWare Internet Services of another multifunctional machine from a computer and export the certificate to the computer. And then, start CentreWare Internet Services of the machine and import the certificate.

  • Page 331: Configuration Of Pdf/Docuworks/Xps Signature

    Configuration of PDF/DocuWorks/XPS Signature Configuration of PDF/DocuWorks/XPS Signature This section describes the settings to send scanned documents in PDF, DocuWorks, or XPS format with a digital signature (PDF, DocuWorks, or XPS) attached. Note • XPS stands for XML Paper Specification. The following shows the reference section for each procedure.
  • Page 332 12 Encryption and Digital Signature Settings For details on how to configure the encryption settings for HTTP communication, refer to "Configuration of HTTP Communications Encryption" (P.322). Start CentreWare Internet Services. For more information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services" (P.260).

  • Page 333: Step2 Configuration On The Computer

    Configuration of PDF/DocuWorks/XPS Signature Select the setting for DocuWorks signature from [Do not add signature], [Always add signature], or [Select during send]. DocuWorks Signature Hash Algorithm Select the setting of the hash algorithm when using DocuWorks signature from [SHA-1] or [SHA-256]. XPS Signature Select the setting for XPS signature from [Do not add signature], [Always add signature], or [Select during send].
  • Page 334 12 Encryption and Digital Signature Settings...

  • Page 335: Authentication And Accounting Features

    13 Authentication and Accounting Features The machine provides the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. This chapter describes the settings to restrict the availability of services and to manage account usage on the machine.

  • Page 336: Overview Of Authentication And Accounting Feature

    13 Authentication and Accounting Features Overview of Authentication and Accounting Feature This section overviews the Authentication feature and the Accounting feature. Using authentication feature allows you to restrict the access to the machine, restrict the use of each service, and count the use of services per user. Types of User ....................................

  • Page 337: Access Control

    Overview of Authentication and Accounting Feature System Administrator The same authority as a system administrator is given except for the following operations: Operate folders Operate job flows sheets Change the passcode of the system administrator Account Administrator The following authorities are given: Create, delete, change (except for passcode), and view (unavailable depending on some settings) user information Create, delete, change, and view accounting...

  • Page 338: Types Of Authentication

    13 Authentication and Accounting Features Service Access Allows you to configure whether or not to restrict the use of each service such as Copy, Fax, and Scan. Feature Access Allows you to restrict printing and retrieving files stored in folders. Account Limit for Each User Allows you to restrict access to each service and to set the maximum number of pages allowed for the service per user.

  • Page 339: Types Of Account Administration

    Overview of Authentication and Accounting Feature Authentication Methods User ID Authentication Authentication is performed using user information registered on the machine or a remote server in advance. The users are required to enter their user IDs and passcodes with the numeric keypad or the touch screen of the machine.

  • Page 340: Authentication And Accounting Relationship

    13 Authentication and Accounting Features Accounting using Authentication Server Account administration is performed using a remote authentication server. In this accounting, the remote server collects job data stored on the machine and counts up the numbers of pages processed for each user. Note •...
  • Page 341 Overview of Authentication and Accounting Feature Print The following table shows the print jobs and the information that can be managed for each print job. Services (Jobs) Target User Managed Items Normal Print Printing via the Print Login User Pages/sheets Server Machine’s print driver Login user...
  • Page 342 13 Authentication and Accounting Features Services (Jobs) Target User Managed Items Receive Fax/Print Automatic Receptions/pages, charging Reception/Print units, printed pages/number of sheets Manual Reception/ Print (Call-in, Call- out) Store Fax - Local Automatic Receptions/pages, charging Folder Reception to Folder units Print Folder- Printed pages/number of Login user...
  • Page 343 Overview of Authentication and Accounting Feature - The number of charging units is not counted for the following communications: When dialing a fax number using the numeric keypad or the On-hook/Off-hook feature. When using an address number in which the billing data is not registered. When a phone conversation took place, including the one before a transmission.

  • Page 344: Services Controlled By Authentication

    13 Authentication and Accounting Features Services Controlled by Authentication This section describes the features that are controlled by the Authentication feature. The restricted features vary depending on how the machine is used. For information on the folder and job flow sheet restrictions when the Authentication feature is enabled, refer to "Authentication for Job Flow Sheets and Folders"...
  • Page 345 Services Controlled by Authentication When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Network Accounting] Restrictions per user Per-user Usage Services Feature Count Account Limit restrictions Copy Print Scan Fax, Internet Fax Available Not available *1 : The restriction is available with ApeosWare Device Management (sold separately) or ApeosWare Portal Service (sold separately).
  • Page 346 13 Authentication and Accounting Features When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Xerox Standard Accounting] Restrictions per user Per-user Usage Services Feature Count Account Limit restrictions Copy Print Scan Fax, Internet Fax Available Not available * : You can select features available for each user.

  • Page 347: Authentication For Job Flow Sheets And Folders

    Authentication for Job Flow Sheets and Folders Authentication for Job Flow Sheets and Folders This section describes the restrictions of job flows, and folders. Creating / Using Job Flow Sheet...............................347 Creating / Using Folder................................348 Creating / Using Job Flow Sheet You can create the job flow sheets for the documents stored in folders.

  • Page 348: Creating / Using Folder

    13 Authentication and Accounting Features Creating Job Flow Sheet on the [Create Job Flow Sheet] screen The following shows the creator of job flow sheet, manageable user, and available operations Creator of Job Flow Sheet Manageable User Available Operations Login User Edit, Display, Copy, Delete, Creator / System Administrator Select, Run...

  • Page 349: When The Authentication Feature Is Enabled

    Authentication for Job Flow Sheets and Folders When the Authentication Feature is Enabled Note • When the Authentication feature is enabled, the following users can use the folders. - A login user and a system administrator when [Login Type] is set to [Login to Local Accounts]. - A login user besides guest user when [Login Type] is set to [Login to Remote Accounts].

  • Page 350: Configuration For Authentication

    13 Authentication and Accounting Features Configuration for Authentication This section describes the settings to use the Authentication feature on the machine. The following shows the reference section for each procedure. Installation Overview.................................. 350 Enabling Authentication................................350 Changing the Default Authorization Group Settings......................353 Creating an Authorization Group ............................
  • Page 351 Configuration for Authentication Select [Access Control]. Select [Service Access]. Select [Unlocked] for the required services to permit users unlimited access, and then select [Save]. After you finish settings for each feature, select [Close]. To disable button operations on the control panel, select [Device Access] and select [Locked], and then select [Save] and then [Close].
  • Page 352 13 Authentication and Accounting Features Select [Login to Remote Accounts], and then select [Save]. For more information on the authentication method, refer to "Login Type" (P.246). Select [Yes]. Select [Access Control]. Select [Service Access]. Select [Unlocked] for the required services to permit users unlimited access, and then select [Save].

  • Page 353: Changing The Default Authorization Group Settings

    Configuration for Authentication Changing the Default Authorization Group Settings Perform the following procedures to change the settings of the default authentication group. The settings changed here will be used as the default value of the authorization group for a created user. Press the <Log In/Out>...
  • Page 354 13 Authentication and Accounting Features For more information on the authorization group settings, refer to "Create Authorization Groups" (P.248). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].

  • Page 355: Configuration For Ic Card Reader (Optional)

    Two types of IC Card Reader are supported by the machine. Each IC Card Reader supports following smart card types. When using IC Card Reader ® MIFARE (Type A) - Fuji Xerox IC Card (Type A) - Other MIFARE compatible smart cards eLWISE/ELWISE (Type B) - eLWISE - ELWISE ®...

  • Page 356: Step 3 Registering Smart Card Information

    13 Authentication and Accounting Features Select [Tools] on the Services Home screen. Select [Authentication/Security Settings]. Select [Authentication]. Select [User Details Setup]. Select [Smart Card Logout Timing], and then select [Change Settings]. Select the authentication logout method, and then select [Save]. Select [Close].

  • Page 357: Configuration For Account Administration

    Configuration for Account Administration Configuration for Account Administration This section describes the settings to use the Accounting feature on the machine. The following shows the reference section for each procedure. Step 1 Selecting an Accounting Type............................357 Step 2 Registering User Information ............................357 Step 1 Selecting an Accounting Type The following describes the configuration procedures to use the Accounting feature.
  • Page 358 13 Authentication and Accounting Features Select [<Available>], and then select [Create/Delete]. Enter a user ID and select [Save]. Select [Service Access]. Configure the [Service Access] and [Feature Access] settings for each service, and then select [Save]. For more information on the service access, refer to "Service Access" (P.236). If necessary, select a user role and an authorization group for the user under [User Role], and then select [Save].

  • Page 359: User Authentication Operations

    User Authentication Operations User Authentication Operations The machine has the Authentication feature to restrict the services available. This section describes the authentication method to use the restricted services. The following shows the reference section for each procedure. Authenticating Login Users ...............................359 Changing Passcode..................................360 Authenticating Login Users There are two methods to authenticate login users: using the control panel of the machine...

  • Page 360: Changing Passcode

    13 Authentication and Accounting Features Logging Out of User Authentication The logging out method vary depending on the Smart Card Logout Timing setting. For more information, refer to "Kerberos Server Certificate Verification" (P.251). When you select [Log Out when Card is Removed], the user is authenticated while the smart card is being touched to the IC Card Reader.

  • Page 361: 14 Problem Solving

    14 Problem Solving This chapter describes solutions to various problems you may have with the machine. Troubleshooting ......................... 362 Machine Trouble ........................363 Image Quality Trouble......................367 Trouble during Copying......................372 Trouble during Printing......................375 Trouble during Faxing......................377 Trouble during Scanning......................381 Network-related Problems......................

  • Page 362: Troubleshooting

    14 Problem Solving Troubleshooting This section describes troubles that may occur with the machine and their solutions. Follow the troubleshooting procedure below to solve the problems. The machine does not work Action Refer to "Machine Trouble" (P.363). properly. A message is displayed. Cause Has a paper or document jam occurred? Action For information on paper jams, refer to "Paper Jams"...

  • Page 363: Machine Trouble

    Machine Trouble Machine Trouble Before you conclude that the machine is defective, check the machine status again. Symptom Cause Remedy The machine is Is the main power and power Switch the main power and power on. not powered on. switched on? Refer to "2 Product Overview"...
  • Page 364 14 Problem Solving Symptom Cause Remedy Unable to print, or Is the print mode [Off-line]? Press the <Machine Status> button to check unable to copy. the [Print Mode] on the [Machine Status] screen. If [Print Mode] is set to [Off-line], select [On-line].
  • Page 365 Machine Trouble Symptom Cause Remedy Paper is often Is the paper loaded correctly Load the paper correctly. jammed or in the tray? Refer to "Loading Paper" (P.43). wrinkled. Is the paper tray inserted Firmly push in the paper tray until it stops to correctly? insert it correctly.
  • Page 366 14 Problem Solving Symptom Cause Remedy Documents are Are suitable types of Correctly load documents suitable for the often jammed. documents being used? document feeder. Refer to "3 Copy" > "Copying Procedure" in the User Are you trying to use irregular Guide.

  • Page 367: Image Quality Trouble

    Image Quality Trouble Image Quality Trouble If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after performing the remedy, contact our Customer Support Center.
  • Page 368 14 Problem Solving Symptom Cause Remedy Part of the image Is the paper damp? If the paper is damp, the copy image may be is missing on the partially missing or unclear. Replace the copy. paper with new one. Refer to "Loading Paper" (P.43). Is folded or wrinkled paper Remove the unsuitable paper or replace all of included in the tray?
  • Page 369 Image Quality Trouble Symptom Cause Remedy Black lines are The drum cartridge has Replace the drum cartridge with a new one. printed. deteriorated or is damaged. Refer to "Replacing Drum Cartridges (for Customers Having a Spot Maintenance Contract)" (P.58). The constant velocity Clean the constant velocity transport glass.
  • Page 370 14 Problem Solving Symptom Cause Remedy Printed toner The paper is damp. Replace the paper with new one. smudges when Refer to "Loading Paper" (P.43). rubbed with your The paper is unsuitable. Load suitable paper. finger. Toner is not fused. Refer to "Loading Paper"...
  • Page 371 Image Quality Trouble Symptom Cause Remedy The entire output When Tray 5 is used, the size Load paper of the correct type and size into is faint. and type of the loaded paper Tray 5. are different from the Refer to "Loading Paper in Tray 5 (Bypass Tray)" (P.45). settings on the print driver.

  • Page 372: Trouble During Copying

    14 Problem Solving Trouble during Copying This section describes how to resolve copy problems. Unable to Copy If you cannot copy a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The document is The document is too small.

  • Page 373: The Copy Result Is Not What Was Expected

    Trouble during Copying The Copy Result is Not What was Expected If the copy result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The copy is dirty. The document glass or the Clean the document glass or the document document cover is soiled.
  • Page 374 14 Problem Solving Symptom Cause Remedy The copy is The document is not loaded Load the document correctly. misaligned or correctly. Refer to "3 Copy" > "Copying Procedure" in the User skewed. Guide. The document guides on the Load the document correctly, and align the document feeder are not set document guides to the document.

  • Page 375: Trouble During Printing

    Trouble during Printing Trouble during Printing This section describes how to resolve print problems. Unable to Print If you cannot print a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Data remains in The machine is not powered Switch the main power and power on.

  • Page 376: The Print Result Is Not What Was Expected

    14 Problem Solving The Print Result is Not What was Expected If the print result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The 2-sided The print page buffer is Try the followings: printing is not insufficient.

  • Page 377: Trouble During Faxing

    Trouble during Faxing Trouble during Faxing This section describes how to resolve fax problems. Note • For troubles during Internet faxing, refer to "E-mail Features Problems" (P.388). Sending Problems If you cannot send a fax, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy...
  • Page 378 14 Problem Solving Symptom Cause Remedy Unable to When calling from an When calling from an abbreviated telephone communicate abbreviated telephone number to an external line, an external (general fax) number, an external access access number such as "0" may be registered number is appended.

  • Page 379: Receiving Problems

    Trouble during Faxing Receiving Problems If you cannot receive a fax, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Unable to The phone line is not Communication is enabled only when the communicate connected correctly. phone line is connected to the correct (general fax) connector.
  • Page 380 14 Problem Solving Symptom Cause Remedy The one-page When scanned on the You can set the machine to process such a document is sender's machine, the document by using the Auto Reduce on received split into document was enlarged for Receipt feature and a border limit value for multiple pages.

  • Page 381: Trouble During Scanning

    Trouble during Scanning Trouble during Scanning This section describes how to resolve scan problems. Unable to Scan with the Machine If you cannot scan with the machine, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The document is The document is too small.
  • Page 382 14 Problem Solving Symptom Cause Remedy Unable to open a The folder is unregistered. Register the folder. folder. Refer to "Create Folder" (P.215). The folder passcode has been The passcode cannot be retrieved. Set the forgotten. passcode to [Off], and then set the passcode again.

  • Page 383: Unable To Send A Scanned Document Over The Network (Ftp/Smb)

    Trouble during Scanning Unable to Send a Scanned Document over the Network (FTP/SMB) If you cannot send a scanned document over the network, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Unable to transmit because Check the Transmission Results in the Report - Job of the error.

  • Page 384: Unable To Send E-Mail

    14 Problem Solving Symptom Cause Remedy Unable to send The SMB port number is Check the destination server, the router data over the blocked. between the machine and the server, virus network. scanning software on the destination server, and firewall to confirm whether the SMB port is blocked or not.
  • Page 385 Trouble during Scanning Symptom Cause Remedy Part of the image The document is pasted or The pasted or folded section may not be is missing. folded. laying flat on the document glass. Place a stack of white sheets on top of the document to flatten the document against the document glass.

  • Page 386: Network-Related Problems

    14 Problem Solving Network-related Problems This section describes how to resolve network related problems. When you cannot communicate with other SMB machines Cause Check point Remedy If [Auto Master Mode] of SMB The machine or other SMB Confirm the setting of is set to [On], the number of machines cannot be searched [AutoMaster Mode] of SMB.

  • Page 387: Centreware Internet Services Problems

    Network-related Problems When print result is not what was expected Cause Check point Remedy Selected printer language on Confirm the selected printer Select the printer language on the machine does not match language on the machine and the machine to match the print the printer language of the the printer language of the data.

  • Page 388: E-Mail Features Problems

    14 Problem Solving Symptom Remedy Selecting the menu on the left Are you using a specified browser? frame does not update the Refer to "Installation of CentreWare Internet Services" (P.258) to confirm right frame contents. whether your browser is supported. The screen display is distorted.

  • Page 389: Internet/Intranet Connection Problems

    Network-related Problems Symptom Remedy Cannot transmit e-mail (E-mail Is the E-mail address for the machine configured? Notification Service, Internet Is [E-mail Notification Service] set to [Enabled]? (For E-mail Fax, and E-mail). Notification Service). Is [Send E-mail] set to [Enabled]? Is the IP address for the SMTP server configured correctly? Are the settings for notification of transmission configured correctly? (for E-mail Notification Service) Confirm the settings on the [Properties] tab of CentreWare...
  • Page 390 14 Problem Solving Cause Remedy The address of the address Confirm whether only addresses that do not use a proxy server that does not use a proxy are set. Even if addresses not through a proxy server are server is incorrect. specified using the FQDN, if a server is directly accessed using its IP address, the registered server is not excluded.

  • Page 391: Ipv4 And Ipv6 Connection Problems

    Network-related Problems Cause Remedy When the proxy server access Set the user name and password on the machine that allow requires authentication, you connection to the proxy server. cannot connect to the server because the user name or password is incorrect. IPv4 and IPv6 Connection Problems The possible causes and remedies for problems when using an IPv4 or IPv6 address are as follows:...
  • Page 392 14 Problem Solving Unable to print using an IPv6 address Symptom Remedy On an IPv6 network without a Register the computer name of the machine on the "hosts" file stored on the computer running Windows OS that supports IPv6. DNS server, a computer running Windows OS that For example, register in the following file: supports IPv6 cannot be...
  • Page 393 Network-related Problems Symptom Remedy When the Web Applications In an IPv6 environment, use a DNS server and specify a remote service such as DocuShare is service's destination URL using the FQDN. used, you cannot correctly specify the destination URL using the IPv6 address. Example: http://[ipv6:2001:db8::1] IPv6 addresses are not...

  • Page 394: Media Print - Text Trouble

    14 Problem Solving Media Print - Text Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Text are as follows. Symptom Cause Remedy [Media Print - The optional software, USB Properly set the software option or Text] is not Memory Kit (optional) is not disconnect the USB cable, and then securely...

  • Page 395: Error Code

    Error Code Error Code This section describes error codes. An error message and error code (***-***) are displayed on the touch screen if printing terminated abnormally because of an error, or a malfunction occurred in the machine. For faxing, an error code is also displayed on an Activity Report and a Transmission Report - Job Undelivered.
  • Page 396 14 Problem Solving Error Code Cause and Remedy 003-702 [Cause] You tried to copy sides 1 and 2 of a document simultaneously specifying different Reduce/Enlarge ratio for each side. [Remedy] Specify the same Reduce/Enlarge ratio for both sides. 003-705 [Cause] Copying is started before the machine exits the Power Saver mode and detects the change for the tray size, when the paper size set in the tray that has been changed during the Power Saver mode.
  • Page 397 Error Code Error Code Cause and Remedy 010-398 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
  • Page 398 14 Problem Solving Error Code Cause and Remedy 016-310 [Cause] An error occurred. 016-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-312 on the machine power. If the same message is displayed again, contact our Customer 016-313 Support Center.
  • Page 399 Error Code Error Code Cause and Remedy 016-345 [Cause] An error occurred. 016-347 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-348 on the machine power. If the same message is displayed again, contact our Customer 016-350 Support Center.
  • Page 400 14 Problem Solving Error Code Cause and Remedy 016-406 [Cause] An error occurred in the SSL client certificate. [Remedy] Take one of the following measures: 1)Store an SSL client certificate in the machine, and set it as the SSL client certificate. 2)If an SSL client certificate cannot be set on the machine, select an option other than [EAP-TLS] in [Authentication Method].
  • Page 401 Error Code Error Code Cause and Remedy 016-455 [Cause] Connection to the SNTP server timed out. [Remedy] Confirm the network cable connection and the IP address of the SNTP server are correct. Refer to "Machine Clock/Timers" (P.110). 016-456 [Cause] Received a message from the SNTP server stating that the server is not synchronized with the standard time source.
  • Page 402 14 Problem Solving Error Code Cause and Remedy 016-509 [Cause] When using the Image Log Control feature, failed to forward the image log to the server because the forwarding rule for image logs from the server to the machine has not been set.
  • Page 403 Error Code Error Code Cause and Remedy 016-519 [Cause] The number of pages reached the maximum number of pages specified, and the print job is terminated. [Remedy] Have your system administrator change the maximum limit of printable pages. 016-520 [Cause] An error occurred in the high compression hardware.
  • Page 404 14 Problem Solving Error Code Cause and Remedy 016-533 [Cause] Kerberos server authentication protocol error [Remedy] The time difference between the machine and the Kerberos server exceeded the clock skew limit value set on the Kerberos server. Check whether the clocks on the machine and Kerberos server are correctly set.
  • Page 405 Error Code Error Code Cause and Remedy 016-553 [Cause] ApeosWare Authentication Management or ApeosWare Authentication Agent does not support the interface version of the machine. [Remedy] You must upgrade ApeosWare Authentication Management or ApeosWare Authentication Agent's version. Check whether the machine supports ApeosWare Authentication Management or ApeosWare Authentication Agent to being upgraded.
  • Page 406 14 Problem Solving Error Code Cause and Remedy 016-563 [Cause] The job cannot continue because there is insufficient memory for the Image Extension Kit. [Remedy] Select Standard for the image quality. If the error still is not resolved, contact our Customer Support Center.
  • Page 407 Error Code Error Code Cause and Remedy 016-582 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because files could not be created on the FTP server after connection. [Remedy] Take one of the following measures: Check whether the specified file name can be used in the save location.
  • Page 408 14 Problem Solving Error Code Cause and Remedy 016-592 [Cause] The machine failed to access the NEXTNAME.DAT file using FTP of the Scan to PC service. [Remedy] When [Add to Existing Folder] is set as the process to be executed in case of a file name duplication, check the NEXTNAME.DAT file is correct.
  • Page 409 Error Code Error Code Cause and Remedy 016-703 [Cause] The machine received an e-mail specified with an invalid folder number. [Remedy] For errors occurring during fax or Internet fax transmission: Contact our Customer Support Center. For errors occurring during e-mail/fax/Internet fax reception: Take one of the following measures: Register the specified folder number, and request the sender to send the e-mail/fax/ Internet fax again.
  • Page 410 14 Problem Solving Error Code Cause and Remedy 016-713 [Cause] The passcode entered does not match the passcode set on the folder. [Remedy] Enter the correct passcode. 016-714 [Cause] The specified folder does not exist. [Remedy] Create a new folder or specify an existing folder. 016-715 [Cause] The machine failed to access the ESCP form because the password of the ESCP form...
  • Page 411 Error Code Error Code Cause and Remedy 016-727 [Cause] A print job was cancelled without storing a file into a folder because the file was determined as not containing any pages. [Remedy] The file could not be stored into the folder because the machine determined the print file as not containing any pages.
  • Page 412 14 Problem Solving Error Code Cause and Remedy 016-747 [Cause] The memory became insufficient when using the Repeat Image feature and the Annotations features simultaneously. [Remedy] Take one of the following measures: Increase the annotation image size. Reduce the usage of Repeat Image. 016-748 [Cause] Unable to print because of insufficient hard disk space.
  • Page 413 Error Code Error Code Cause and Remedy 016-753 [Cause] The password entered does not match that of the PDF file. [Remedy] Set the correct password on ContentsBridge. 016-755 [Cause] Attempted to process a print-protected PDF file. ® ® [Remedy] Cancel the print protection using Acrobat Reader , and try printing again.
  • Page 414 14 Problem Solving Error Code Cause and Remedy 016-772 [Cause] The DNS server address is not set. [Remedy] Set the DNS server address. 016-774 [Cause] Unable to process compression conversion because of insufficient hard disk space. [Remedy] Delete unnecessary data from the hard disk to free up disk space. 016-775 [Cause] Unable to process image conversion because of insufficient hard disk space.
  • Page 415 Error Code Error Code Cause and Remedy 016-786 [Cause] When using the Scan feature, the machine could not write the file to the hard disk. [Remedy] Take one of the following measures: Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
  • Page 416 14 Problem Solving Error Code Cause and Remedy 017-704 [Cause] An internal error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. Send the job again. 017-705 [Cause] ThinPrint.Engine SSL authentication error.
  • Page 417 Error Code Error Code Cause and Remedy 017-729 [Cause] When the machine is used as a print job storage device, print job sending was stopped temporarily because the number of jobs in the machine exceeded the maximum receivable volume or the space for spool data was insufficient. [Remedy] Take one of the following measures: Set to spool data to the hard disk from the setting of the storage destination machine.
  • Page 418 14 Problem Solving Error Code Cause and Remedy 017-741 [Cause] The job flow cannot be activated. [Remedy] Take one of the following measures: Install the latest plug-in. Confirm the job flow settings. 017-742 [Cause] An error occurred while connecting to the forwarding server. [Remedy] Check the network connection and the address of the forwarding server.
  • Page 419 Error Code Error Code Cause and Remedy 017-760 [Cause] An error occurred in connecting to the POP3 server. Probable causes are follows. When connecting to the POP3 server by the TLS communication, the port number is incorrect. When connecting to the POP3 server by the SSL communication, an internal error occurred.
  • Page 420 14 Problem Solving Error Code Cause and Remedy 017-771 [Cause] An error occurred. [Remedy] Execute the operation again. If the error still is not resolved, contact our Customer Support Center. 017-772 [Cause] The scanned documents is completely blank. [Remedy] Take one of the following measures. Check whether the document is blank or whether the side of the document to be scanned is loaded correctly.
  • Page 421 Error Code Error Code Cause and Remedy 018-409 [Cause] The IPv6 address already exists in the network of Ethernet2. [Remedy] Change the IPv6 address of the network in which the address already exists. 018-410 [Cause] Updating of the IPv4 address and host name for the DNS server failed on the network of Ethernet2.
  • Page 422 14 Problem Solving Error Code Cause and Remedy 018-505 [Cause] Failed to log into the destination computer while transferring data using SMB of the Scan to PC service. [Remedy] Check whether the user name and password of the SMTP server registered in the machine is correct.
  • Page 423 Error Code Error Code Cause and Remedy 018-543 [Cause] Probable causes are as follows: 1)The machine failed to transfer data using SMB of the Scan to PC service because the specified shared name does not exist. 2)The machine failed to transfer data using SMB of the Scan to PC service because Invalid characters are used in the specified shared name.
  • Page 424 14 Problem Solving Error Code Cause and Remedy 018-560 [Cause] A user authentication error occurred. (Received HTTP Status 401). [Remedy] Check the followings: The destination HTTP server for the scanned document is accessible by PC. Login name Login password The HTTP server name The HTTP server path name 018-561 [Cause]...
  • Page 425 Error Code Error Code Cause and Remedy 018-568 [Cause] An SSL/TLS connection error occurred. [Remedy] Check the followings: The destination HTTP server for the scanned document is accessible by PC. SSL settings for the HTTP server is correct. The HTTP server name The HTTP server path name 018-569 [Cause]...
  • Page 426 14 Problem Solving Error Code Cause and Remedy 018-579 [Cause] The hard disk on the NetWare server may be full. [Remedy] Check the followings: The NetWare server is accessible by PC The free space of the server to store data Run DSREPAIR at the server console on the NetWare server.
  • Page 427 Error Code Error Code Cause and Remedy 018-585 [Cause] The followings may be the cause: The specified folder or file is in use by another user Made a delete request to the directories or files though some of them are in use by another user Made a delete request to the directories or files though all of them are in use by another user...
  • Page 428 14 Problem Solving Error Code Cause and Remedy 018-595 [Cause] Multiple entries containing the same smart card information were detected in the database of the LDAP server. [Remedy] Correct the temporary user entries of the LDAP server so that they do not contain the same smart card information.
  • Page 429 Error Code Error Code Cause and Remedy 018-709 [Cause] An error occurred for external access (Web Applications). [Remedy] Take one of the following measures depending on the setting: For IPv4 environment Check the IPv4 address of the machine. Confirm whether the network cable is connected correctly. Check the address of the DHCP server.
  • Page 430 14 Problem Solving Error Code Cause and Remedy 018-717 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "17" (undefined type) for Address Book query. [Remedy] The LDAP server has an attribute problem. Have your network administrator confirm the LDAP server status.
  • Page 431 Error Code Error Code Cause and Remedy 018-728 [Cause] Authentication by the Kerberos server failed. [Remedy] Take one of the following measures: When the root CA certificate of the KDC certificate is not registered, register the root CA certificate. When the KDC certificate is revoked, update the KDC certificate of the server. Confirm that the address of the Kerberos server set in the machine and the address on the KDC certificate of the server match.
  • Page 432 14 Problem Solving Error Code Cause and Remedy 018-738 [Cause] The machine cannot connect to Google Cloud Print, because of a network error. [Remedy] Check that the network cable is connected properly. Also check that the environmental settings are adequate. 018-739 [Cause] An internal error occurred.
  • Page 433 Error Code Error Code Cause and Remedy 018-749 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "49" (invalid credentials) for Address Book query. The address search was performed with an incorrect authentication user name and password.
  • Page 434 14 Problem Solving Error Code Cause and Remedy 018-758 [Cause] The save location or file name of a scanned image has a problem while transferring data using SMB of the Scan to PC service. Probable cause is that the specified save location does not exist on the server.
  • Page 435 Error Code Error Code Cause and Remedy 018-765 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "65" (object class violation) for Address Book query. [Remedy] The LDAP server has an update problem. Have your network administrator confirm the LDAP server status.
  • Page 436 14 Problem Solving Error Code Cause and Remedy 018-781 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. Connection to the server cannot be established for the Address Book query. [Remedy] Take one of the following measures: Confirm the network cable connection.
  • Page 437 Error Code Error Code Cause and Remedy 018-791 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "91" (server connection error) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status. 018-792 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
  • Page 438 If the network works normally but the error still is not resolved, contact our Customer Support Center. 021-403 [Cause] Failed to resolve the address of the EP center of Fuji Xerox or EP communication aggregate server. [Remedy] Check the followings: LAN cable connection...
  • Page 439 Error Code Error Code Cause and Remedy 021-406 [Cause] The SSL certificate of the external server is not correct. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
  • Page 440 14 Problem Solving Error Code Cause and Remedy 021-412 [Cause] An error occurred while connecting to the EP system via the Internet. There is a problem with the address of the EP proxy server name. [Remedy] Check the followings: The LAN cable connection The DNS server address settings The default gateway setting The subnet mask setting...
  • Page 441 Error Code Error Code Cause and Remedy 021-417 [Cause] Failed to authorize the proxy server while connecting to the EP system via the Internet. [Remedy] Check the followings: The EP proxy server URL setting The login user of the EP proxy server The password of the EP proxy server If the error still is not resolved after checking the above settings, there may be a network failure or the proxy server settings may be changed or failed.
  • Page 442 14 Problem Solving Error Code Cause and Remedy 021-423 [Cause] The size of the proxy setting file is too large. Failed to obtain the proxy setting file. [Remedy] Check the EP proxy server setting screen on CentreWare Internet Services. If the error still is not resolved after checking the setting, check the proxy setting file size. When the size exceeds 64 KB, keep the file size down.
  • Page 443 Error Code Error Code Cause and Remedy 021-430 [Cause] The time synchronization with 3Gnet-BOX was failed. [Remedy] Adjust the time on the clock of the machine to the right time. If you still have the problem, switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
  • Page 444 14 Problem Solving Error Code Cause and Remedy 021-440 [Cause] The communication is disabled in 3G communication by way of 3Gnet-BOX with this machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
  • Page 445 Error Code Error Code Cause and Remedy 021-506 [Cause] The SSL Certificate for the EP server is incorrect. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. Execute the operation again. If the error still is not resolved, contact our Customer Support Center.
  • Page 446 14 Problem Solving Error Code Cause and Remedy 021-520 [Cause] An error occurred while connecting to the EP system via the Internet. 021-521 [Remedy] Check the followings: 021-522 LAN cable connection DNS server address setting The default gateway setting The subnet mask setting Check the following for BB-Direct configuration: EP proxy server setting If the error still is not resolved after checking the above settings, there may be a network...
  • Page 447 Error Code Error Code Cause and Remedy 021-542 [Cause] An error occurred in the machine. 021-543 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
  • Page 448 14 Problem Solving Error Code Cause and Remedy 021-574 [Cause] 3G communication by 3Gnet-BOX was failed to start because an error requiring the initialization of 3Gnet-BOX and the restart of the machine was detected. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
  • Page 449 Error Code Error Code Cause and Remedy 021-732 [Cause] The card has come off, or its charge (including e-money) or message rate is insufficient. Otherwise, you are not authenticated. [Remedy] Insert or charge the card (e-money) sufficiently. Otherwise, log in to the machine (ex. using the smart card or control panel).
  • Page 450 14 Problem Solving Error Code Cause and Remedy 024-701 [Cause] The specified paper type is not compatible with the Face Up/Down Output setting selected. [Remedy] Specify a paper type that is compatible with the Face Up/Down setting. 024-702 [Cause] Paper jam occurred while [When Paper Jam Occurs] is set to [Delete Job] in [Print Service Settings].
  • Page 451 Error Code Error Code Cause and Remedy 026-700 [Cause] By Address Book operation, the machine received an unsupported protocol from the LDAP server. [Remedy] Execute the operation again. If the error still is not resolved, contact our Customer Support Center. 026-701 [Cause] The number of queries submitted to the Address Book exceeded the machine's...
  • Page 452 14 Problem Solving Error Code Cause and Remedy 026-711 [Cause] Exceeded the maximum size allowed for a multi-page file when scanning. [Remedy] Take one of the following measures: 1)Reduce the resolution (scan quality) of the scan parameters and execute the operation again.
  • Page 453 Error Code Error Code Cause and Remedy 026-727 [Cause] Probable causes are as follows: 1)Unusable characters are included in the path name of the file location. 2)The length of the path name of the file location (including extension) exceeds the number of characters available.
  • Page 454 14 Problem Solving Error Code Cause and Remedy 027-446 [Cause] The IP address of IPv6 set manually already exists. [Remedy] Change the [Manually Configured IPv6 Address] on the machine, or the IP address of IPv6 on the network device, to remove the duplication of addresses. 027-447 [Cause] The IP address of IPv6 network already exists.
  • Page 455 Error Code Error Code Cause and Remedy 027-516 [Cause] Probable causes are as follows: 1)The SMB server of the destination computer cannot be found while transferring data using SMB of the Scan to PC service (TCP/IP session establishment failed). 2)The SMB server specified as the destination does not respond to the machine while transferring data using SMB of the Scan to PC service.
  • Page 456 14 Problem Solving Error Code Cause and Remedy 027-520 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the file name or folder name could not be retrieved. [Remedy] Confirm the access privilege to the SMB server. 027-521 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the...
  • Page 457 Error Code Error Code Cause and Remedy 027-529 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because an unexpected error has been received from the SMB server, or an unexpected internal error has occurred on the machine. [Remedy] Log into the server from another computer using the same user name, to confirm whether a file can be written into the same save location on the server.
  • Page 458 14 Problem Solving Error Code Cause and Remedy 027-548 [Cause] SMB protocol error. An invalid character has been detected in the specified user name. [Remedy] Ask your network administrator to set the user name with valid characters. To confirm the user name on the server, execute the following procedures: 1)Select [Start] >...
  • Page 459 Error Code Error Code Cause and Remedy 027-587 [Cause] SMB protocol error. The password must be changed. [Remedy] Log into Windows, and change the password. Ask your system administrator to change the setting so that you do not need to change the login password next time. 027-588 [Cause] SMB protocol error.
  • Page 460 14 Problem Solving Error Code Cause and Remedy 027-711 [Cause] No S/MIME certificate can be obtained from the received e-mail. [Remedy] Import the sender's S/MIME certificate to the machine, or ask the sender to send S/ MIME signature mail with an S/MIME certificate attached. 027-712 [Cause] The received S/MIME certificate has expired, or is an unreliable certificate.
  • Page 461 Error Code Error Code Cause and Remedy 027-728 [Cause] The number of files that are to be sent to external services exceeded the maximum number. [Remedy] Reduce the number of files, and send them again. 027-730 [Cause] The number of the document pages attached to the SMTP mail exceeds the maximum number of pages allowed for the Split Send feature.
  • Page 462 14 Problem Solving Error Code Cause and Remedy 027-744 [Cause] Problem with the domain name of the pool server for job templates. [Remedy] Confirm the DNS server connection and check whether the domain name is registered on the DNS server. 027-745 [Cause] DNS server address is not registered on the machine.
  • Page 463 Error Code Error Code Cause and Remedy 027-757 [Cause] Probable causes are as follows: 1)An error occurred while connecting the server. 2)The reliable certificate has not been registered on the machine. 3)The server addresses of the SSL server and the destination server are not same. 4)The machine tries to communicate with the server using the encryption method which is not supported on the machine.
  • Page 464 14 Problem Solving Error Code Cause and Remedy 027-770 [Cause] The print job has a problem. [Remedy] Submit the print job again. 027-771 [Cause] The hard disk of the server connected to the machine is full. [Remedy] Delete unnecessary data from the server. 027-772 [Cause] An error occurred during communication with the SMTP server.
  • Page 465 Error Code Error Code Cause and Remedy 033-314 [Cause] An error occurred. 033-315 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 033-316 on the machine power. If the same message is displayed again, contact our Customer 033-317 Support Center.
  • Page 466 14 Problem Solving Error Code Cause and Remedy 033-505 [Cause] An error occurred during fax transmission. [Remedy] Confirm the recipient, and then execute the operation again. If receiving, ask the sender to send again. 033-506 [Cause] Communication was terminated at the recipient's machine. [Remedy] The job may have been canceled at the recipient.
  • Page 467 Error Code Error Code Cause and Remedy 033-521 [Cause] An error occurred during fax transmission. [Remedy] Confirm the condition of the machine (memory is full, paper has run out, or other conditions), and execute the operation again. 033-522 [Cause] An error occurred during fax transmission. [Remedy] Ask the sender to execute the operation again.
  • Page 468 14 Problem Solving Error Code Cause and Remedy 033-544 [Cause] The recipient's line is busy. [Remedy] Wait for a while, and then execute the operation again. 033-545 [Cause] There was no response from the fax recipient. [Remedy] Confirm that you specified the correct number, and execute the operation again. If the same message is displayed again, the recipient may not support fax, or the recipient machine may be powered off.
  • Page 469 Customer Support Center. 033-560 [Cause] An error occurred during remote maintenance work. 033-561 [Remedy] This is an error occurring during remote maintenance work by Fuji Xerox. No measure is 033-562 required. 033-563 [Cause] Paper that can print faxed documents is not loaded in a tray.
  • Page 470 [Remedy] The auto print processing of the received fax document was interrupted by a manual print operation. No measure is required. 033-732 [Cause] An error occurred while connecting to the EP system. [Remedy] This is an error occurring during maintenance work by Fuji Xerox. No measure is required.
  • Page 471 Error Code Error Code Cause and Remedy 033-733 [Cause] An error occurred during fax transmission. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
  • Page 472 14 Problem Solving Error Code Cause and Remedy 041-310 [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
  • Page 473 Error Code Error Code Cause and Remedy 073-310 [Cause] An error occurred in Tray 3. 073-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
  • Page 474 14 Problem Solving Error Code Cause and Remedy 116-220 [Cause] Failed to enter the Download mode. [Remedy] Contact our Customer Support Center. 116-310 [Cause] An error occurred in the machine. 116-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 116-312 on the machine power.
  • Page 475 Error Code Error Code Cause and Remedy 116-343 [Cause] An error occurred. 116-345 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 116-346 on the machine power. If the same message is displayed again, contact our Customer 116-347 Support Center.
  • Page 476 14 Problem Solving Error Code Cause and Remedy 116-390 [Cause] An error occurred in the machine. [Remedy] Follow the message displayed on the touch screen and initialize the memory of the machine. 116-391 [Cause] An error occurred in the machine. 116-392 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 116-393...
  • Page 477 Error Code Error Code Cause and Remedy 116-725 [Cause] Failed to write the image log because the image log storage area on the machine is insufficient. [Remedy] Execute the operation again. If this error still is not resolved, take one of the following measures: Delete unnecessary image logs.
  • Page 478 14 Problem Solving Error Code Cause and Remedy 116-771 [Cause] The data was automatically modified because it included an invalid parameter. 116-772 [Remedy] The printed image may be incomplete. Confirm with the sender whether the image has 116-773 a problem, or ask the sender to send the data again. When using the Internet Fax 116-774 Forwarding feature, confirm its condition with the e-mail recipient.
  • Page 479 Error Code Error Code Cause and Remedy 118-310 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
  • Page 480 14 Problem Solving Error Code Cause and Remedy 121-326 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
  • Page 481 Error Code Error Code Cause and Remedy 123-310 [Cause] An error occurred in the machine. 123-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 123-312 on the machine power. If the same message is displayed again, contact our Customer 123-325 Support Center.
  • Page 482 14 Problem Solving Error Code Cause and Remedy 124-310 [Cause] An error occurred in the machine. 124-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 124-312 on the machine power. If the same message is displayed again, contact our Customer 124-313 Support Center.
  • Page 483 Error Code Error Code Cause and Remedy 124-380 [Cause] An error occurred in the machine. 124-381 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 124-382 on the machine power. If the same message is displayed again, contact our Customer 124-383 Support Center.

  • Page 484: Other Errors

    14 Problem Solving Error Code Cause and Remedy 133-210 [Cause] An error occurred during fax transmission. 133-211 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 133-212 on the machine power. If the error still is not resolved, contact our Customer Support 133-213 Center.
  • Page 485 Error Code Error Cause and Remedy Message A fault has occurred. [Cause] An error occurred. Switch off the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and (xxx-yyy) then switch the machine power on again. If the message persists, record the content displayed for [(xxx-yyy)].

  • Page 486: Paper Jams

    If you were during copying, press the <Start> button to resume the copying from the point when the paper jam occurred. WARNING If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox representative. Do not pull out a tray, otherwise it may cause injuries. CAUTION Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped around the fusing unit or the heat roller.
  • Page 487 Paper Jams Open the Tray 5 (bypass) and remove the remaining paper on the tray. Grasp both sides of the Tray 5 (bypass), and then pull the tray from the machine. Pull out the Tray 1 halfway from the machine until it stops.

  • Page 488: Paper Jams In Trays 2 To 4 (Optional)

    14 Problem Solving Insert the Tray 1 into the machine, and push until it stops. Important • Do not use excessive force on the tray. Doing so could damage the tray or the inside of the machine. Insert the Tray 5 (bypass) into the machine, push until it stops, and close it.
  • Page 489 Paper Jams Open the rear cover. Remove the jammed paper. Open the rear cover of the Tray 2. Remove the jammed paper. Close the rear cover of the Tray 2.

  • Page 490: Paper Jams In Fusing Unit

    14 Problem Solving Insert the Tray 2 into the machine, and push until it stops. Important • Do not use excessive force on the tray. Doing so could damage the tray or the inside of the machine. Close the rear cover. Paper Jams in Fusing Unit The following describes how to clear paper jams occurring in the fusing unit.
  • Page 491 Paper Jams Hold the Tray 1 with both hands, and remove it from the machine. Open the rear cover. Lift the levers on both sides of the fusing unit. Important • The fusing unit is hot. Do not touch it, doing so may cause burns.
  • Page 492 14 Problem Solving 2) Remove the jammed paper. 3) Replace the tab. Press down the levers on both sides of the fusing unit. Close the rear cover. Insert the Tray 1 into the machine, and push until it stops. Important • Do not use excessive force on the tray. Doing so could damage the tray or the inside of the machine.

  • Page 493: Paper Jams In Duplex Module

    Paper Jams Paper Jams in Duplex Module The following describes how to clear paper jams occurring in the duplex module. Important • Be sure to protect the surface (black-colored film) of the transfer unit against any physical contacts. Scratches, dirt, or oil from your hands on the film of the transfer unit may degrade print quality. •...
  • Page 494 14 Problem Solving Grasp both sides of the Tray 5 (bypass), and then pull the tray from the machine. Pull out the Tray 1 halfway from the machine until it stops. Hold the Tray 1 with both hands, and remove it from the machine.
  • Page 495 Paper Jams Insert the Tray 1 into the machine, and push until it stops. Important • Do not use excessive force on the tray. Doing so could damage the tray or the inside of the machine. Insert the Tray 5 (bypass) into the machine, push until it stops, and close it.

  • Page 496: Document Jams

    14 Problem Solving Document Jams When a document jam occurred in the document feeder, the machine stops and a message is displayed on the touch screen. Follow the instructions displayed to clear the document jam and then load the document in the document feeder again. Note •...

  • Page 497: Appendix

    15 Appendix This chapter describes the machine specifications, notes and restrictions, optional components, and printer emulation languages. Specifications ..........................498 Printable Area ..........................505 Internal Fonts..........................506 Optional Components ......................508 ESC/P-K Emulation ........................509 PDF Direct Print ...........................523 DocuWorks Direct Print ......................525 PCL Emulation..........................527 HP-GL/2 Emulation ........................534 Google Cloud Print ........................551 Notes and Restrictions......................561...

  • Page 498: Specifications

    4 mm or less Output Paper Weight 60 - 216 gsm (For Trays 1 to 4, and 5) Important • Use paper recommended by Fuji Xerox. Copying may not be performed correctly depending on the conditions. First Copy Output Time <When the document glass is used>...
  • Page 499 1-Tray Module x 3: 1650 sheets Maximum paper capacity : 2350 sheets (550 sheets x 1-Tray Module x 3 + Bypass Tray) Important • When using Fuji Xerox P paper Continuous Copy 999 images Important • The machine may pause temporarily to perform image stabilization.
  • Page 500 15 Appendix Operating System Standard: PCL6 ® ® Microsoft Windows Server 2003 (32 bit), ® ® Microsoft Windows Vista 2003 (32 bit), ® ® Microsoft Windows Server 2008 (32 bit), ® ® Microsoft Windows 7 (32 bit), ® ® Microsoft Windows 8 (32 bit), ®...
  • Page 501 Scanning Speed With Duplex Automatic Document Feeder Monochrome: 40 sheets/minute Color: 20 sheets/minute (For Fuji Xerox standard document A4, 200 dpi, Store to Folder) Important • The scanning speed varies depending on documents. Connectivity Standard: Ethernet 100BASE-TX/10BASE-T, USB2.0 Optional: Ethernet 1000BASE-T...
  • Page 502 15 Appendix Scan to PC Protocol: TCP/IP (SMB, FTP) Operating System: ® ® Microsoft Windows Server 2003 (32 bit), ® ® Microsoft Windows Vista 2003 (32 bit), ® ® Microsoft Windows Server 2008 (32 bit), ® ® Microsoft Windows 7 (32 bit), ®...
  • Page 503 Specifications Transmission Time 3 seconds or less Important • When transmitting an A4 size 700-character document in the standard quality (8 x 3.85 lines/mm) and high speed mode (28.8 kbps or above: JBIG). This is only the transmission speed for image information and does not include the controlling time for the communication.
  • Page 504 15 Appendix Profile TIFF-S, TIFF-F, TIFF-J Protocol Transmission: SMTP, Reception: SMTP, POP3 Connectivity Standard: Ethernet 100BASE-TX/10BASE-T Optional: Ethernet 1000BASE-T Duplex Output Unit Paper Size Maximum: A4, Legal Minimum: A5 Paper Weight 60 - 163 gsm Duplex Automatic Document Feeder Type Duplex Automatic Document Feeder Document Size/Document Maximum: A4, Legal...

  • Page 505: Printable Area

    Printable Area Printable Area This section describes the area on paper that can be printed. Standard Printable Area The standard printable area and the print assured area are the area of a sheet of paper excluding the 4.0 mm margins on all four edges of paper. The actual printable area, however, may vary depending on the printer (plotter) control language.

  • Page 506: Internal Fonts

    15 Appendix Internal Fonts This section lists the fonts pre-installed on the machine. For more information on the optional PostScript fonts, refer to the manual contained in the CD-ROM provided with the Adobe PostScript 3 Kit (optional). For more information on the optional HP-GL/2 and PCL fonts, refer to "PCL Emulation" (P.527) and "HP-GL/2 Emulation"...
  • Page 507 Internal Fonts Outline Euro- CG Times Times New Bold fonts pean CG Times Italic Times New Bold Italic CG Times Bold Symbol Wingdings CG Times Bold Italic Line Printer Univers Medium Univers Medium Italic Times Roman Univers Bold Times Italic Univers Bold Italic Times Bold Times Bold Italic...

  • Page 508: Optional Components

    15 Appendix Optional Components The following table shows the optional components available. To purchase these options, contact our Customer Support Center. Product Name Description 550 Sheet Feeder Paper tray that can contain 550 sheets of paper (P paper). Cabinet Stand on which the machine is installed. Stand Skateboard Wheeled stand on which the machine is installed.

  • Page 509: Esc/P-K Emulation

    ESC/P-K Emulation ESC/P-K Emulation This section describes how to use ESC/P-K emulation. Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.

  • Page 510: Fonts

    15 Appendix Interface-dependent You can set a printer language for each host interface by using CentreWare Internet Services. The machine switches to a printer language corresponding to the host interface that received data. Fonts This section explains the fonts used for emulation. Available fonts The following fonts can be used for ESC/P-K emulation: ESC/P-K Emulation...

  • Page 511: Esc/P-K Emulation Settings

    ESC/P-K Emulation The Pages per Side feature can be used in the ESC/P-K emulation mode. In the ESC/P-K mode, 2 Up can be used. Form Overlay In the ESC/P-K mode, you can register an original form on the machine, and overprint the form on a printout.
  • Page 512 15 Appendix Item Setting Item Value Number Document size Sets the client-created document size. [99] (Default) : Paper [100] : Continuous form paper (10 x 12) [101] : Continuous form paper (10 x 11) [102] : Continuous form paper (15 x 12) [103] : Continuous form paper (15 x 11) : A4...
  • Page 513 ESC/P-K Emulation Extended Settings Setting Item Item Number Value Paper position Sets the paper position. [0] (Default) : Without cut sheet feeder (left) : With cut sheet feeder (center) Note • When [Without cut sheet feeder (left)] is specified and FF (line feed command) is received, the machine skips the number of lines specified in VFU.
  • Page 514 15 Appendix Setting Item Item Number Value Tray 5 Prints from Tray 5, after you instruct to print and then operate the machine confirmation to start printing. [0] (Default) : Off : On Grid lines Sets the method for printing double-byte grid lines. The options are as follows.
  • Page 515 ESC/P-K Emulation Setting Item Item Number Value Sets whether or not to leave a 1-inch space between pages. (1-Inch [0] (Default) : Off perforation : On skip) Important • This is effective only when CSF under [Paper Position] is set to [Off]. Sets the position to start printing at 8.5 mm or 22 mm below the top edge of (Paper feed paper.
  • Page 516 15 Appendix Setting Item Item Number Value 0 Style Sets the typeface for "0". [0] (Default) : 0 Number of sets Sets the method of specifying the number of print sets. : Protocol : Panel [2] (Default) : Command...

  • Page 517: Magnification Table

    ESC/P-K Emulation Magnification Table Preset % Document Paper Size 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge 11 x 17"...
  • Page 518 15 Appendix Preset % (2-Up Printing) Document Paper Size A4/2 A5/2 B5/2 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge 11 x 17"...
  • Page 519 ESC/P-K Emulation Fit to Cut Sheet Document Paper Size 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge 11 x 17"...
  • Page 520 15 Appendix Fit to Cut Sheet (When 2 Up is specified) Document Paper Size A4/2 A5/2 B5/2 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard/ Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge...

  • Page 521: Paper Size And Number Of Printable Characters

    ESC/P-K Emulation Paper Size and Number of Printable Characters When the paper feed position is 22 mm Portrait Landscape Paper Size Characters Lines Characters Lines Postcard 8.5 x 14" 8.5 x 13" 8.5 x 11" When the paper feed position is 8.5 mm Portrait Landscape Paper Size...
  • Page 522 15 Appendix Fit to Cut Sheet Portrait Landscape Paper Size Characters Lines Characters Lines Postcard 8.5 x 14" 8.5 x 13" 8.5 x 11" Note • The values are based on 10-cpi character pitch and 6-lpi line pitch. • Some paper sizes may not be available depending on your hardware configuration. 15-inch Continuous Form Mode (When Aligned at Left in Landscape Orientation) Portrait Landscape...

  • Page 523: Pdf Direct Print

    This section describes the available settings with the PDF Direct Print feature. The settings configured here are valid when printing PDF files without using "ContentsBridge" provided by Fuji Xerox. Note • For information on printing PDF files using ContentsBridge Utility, refer to the manual provided on the Media (Software/Product Manual).
  • Page 524 [0] (Default) : PDF Bridge : PS [PDF Bridge] processes PDF files using the PDF Direct Print feature provided by Fuji Xerox. [PS] processes PDF files using the PostScript feature provided by Adobe. Note • This item is displayed when the Adobe PostScript 3 Kit (optional) is installed.

  • Page 525: Docuworks Direct Print

    This section describes the available settings with the DocuWorks Direct Print feature. The settings configured here are valid when printing DocuWorks files without using "ContentsBridge" provided by Fuji Xerox. Note • For information on printing DocuWorks files using ContentsBridge Utility, refer to the manual provided on the Media (Software/Product Manual).
  • Page 526 15 Appendix Item Setting Item Value Number Layout Sets the layout for printing. [0] (Default) : Auto % : 2-up : 4-up : 100% (size-by-size) The [Auto %] setting automatically calculates the largest magnification possible to fit to the output paper size. The [2-up] setting prints two pages onto one sheet of paper.

  • Page 527: Pcl Emulation

    PCL Emulation PCL Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.

  • Page 528: Fonts

    15 Appendix Fonts Available fonts The following fonts can be used for PCL emulation: Alphanumeric fonts CG Times Univers Bold Condensed CG Times Italic Univers Bold Condensed Italic CG Times Bold Antique Olive CG Times Bold Italic Antique Olive Italic Univers Medium Antique Olive Bold Univers Medium Italic...

  • Page 529: Output Feature

    PCL Emulation Line Printer ITC Avant Garde Book Oblique Times Roman ITC Avant Garde Demi Times Italic ITC Avant Garde Demi Oblique Times Bold ITC Zapf Chancery Medium Italic Times Bold Italic ITC Zapf Dingbats Helvetica OCR-B Font Caching To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline fonts are converted into bitmap data temporarily and then printed.

  • Page 530: Pcl Settings List

    15 Appendix PCL Settings List The following table describes the parameters that can be set with the mode menu. Parameter Item No. Value Paper tray Sets the paper tray to be used for printing. [0] (Default) : Auto : Tray 1 : Tray 2 : Tray 3 : Tray 4...
  • Page 531 PCL Emulation Parameter Item No. Value Default font : CG Times [43] : Symbol : CG Times Italic [44] : Wingdings : CG Times Bold [45] : Line Printer : CG Times Bold Italic [46] : Times Roman [47] : Times Italic : Univers Medium [48] : Times Bold...
  • Page 532 15 Appendix Parameter Item No. Value Symbol set [0] (Default) : Roman 8 [18] : Microsoft : ISO 8859-1 Latin 1 Publishing : ISO 8859-2 Latin 2 [19] : Math 8 : ISO 8859-9 Latin 5 [20] : PS Math : ISO 8859-10 Latin 6 [21] : Pi Font...
  • Page 533 PCL Emulation Parameter Item No. Value Binding Sets binding when printing 2 sided. You can select [LEF] or [SEF] for 2 sided printing. Select according to the edge to be bound. Unifies the leading direction of the image on the front and rear sides of the paper at the long edge of the paper for LEF and at the short edge of the paper for SEF.

  • Page 534: Hp-Gl/2 Emulation

    15 Appendix HP-GL/2 Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.

  • Page 535: Output Feature

    HP-GL/2 Emulation Font Caching To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline fonts are converted into bitmap data temporarily and then printed. To minimize this processing time, the processed bitmap data is saved in the memory. This process is called font caching. The saved bitmap data is deleted when you turn the machine off or reset it.

  • Page 536: Hp-Gl/2 Emulation Settings

    15 Appendix Paper Margin The paper size is set to A series paper by factory default. If the print data is larger than the active coordinates area, the machine prints the data on the next larger A series paper. When you set the paper margins, however, the active coordinates area is determined by subtracting the area set in paper margins from the active coordinates area obtained in the area determination mode.
  • Page 537 HP-GL/2 Emulation Parameter Item No. Value Paper size Sets the default paper size. Only available when [Paper tray] is set to [Auto] or [Tray 5]. Only cut sheet can be set. [4] (Default) : A4 : A5 [15] : B5 [99] : Auto [101] (Default) : A Size...
  • Page 538 15 Appendix Parameter Item No. Value 2 sided printing Sets 2 sided printing. [0] (Default) : None : Head to head : Head to toe Alphanumeric Sets the font for single-byte characters. fonts For more information on fonts, refer to "Internal Fonts" (P.506). [0] (Default) : Stroke : Roman : Sans serif...
  • Page 539 HP-GL/2 Emulation Parameter Item No. Value 159 (Scaling) Sets whether the original size is enlarged or reduced so that the document size fits the paper size. : OFF [1] (Default) : ON Selects the document size for auto scaling: A series paper or the active (Scaling mode) coordinate area which is determined accordance with the setting selected in [Area Determination Mode].
  • Page 540 15 Appendix Parameter Item No. Value Pen attributes 800-815 Set the width (thickness of the line) of the 16 pens (No. 00 to 15). You can set (Pen width) the width from 0.0 to 25.5 mm in 0.1 mm increments. No. 00 denotes Item (No.

  • Page 541: Hard Clip Area

    HP-GL/2 Emulation Parameter Item No. Value Pen attributes 900-915 Set the process for when pens' lines intersect for 16 pens (No. 00 to 15). No. (Pen 00 denotes Item No. 900. intersects) [0] (Default) : None (No. 0-No.15) : Intersect : Round : Cut [None]...

  • Page 542: Printable Area

    15 Appendix Paper Defines a size same as the paper size as the hard clip area. However, the area that allows actual printing is within the printable area. The hard clip area can be set either with HP-GL emulation mode settings or by the specified hard clip command "&I".

  • Page 543: Auto Layout

    HP-GL/2 Emulation Width Top-right X, Top-right Y Short-side Height Long-side Physical paper size Printable Area Bottom-left X, Bottom-left Y (0, 0) Paper Paper Length Coordinate Value (1/7200 inch) size (1/7200 inch) X Axis Y Axis Margin Printable Area Top-right Edge Margin Width Height...
  • Page 544 15 Appendix What is Auto Layout? Auto Layout is a function that evaluates document size using the HP-GL data entered from a host system and enlarges or reduces the document size corresponding to the paper size so that data plotted is placed in the center of the paper. Using the Auto Scaling/Auto Layout function enables you to print a document in the HP-GL mode without concern for document size and origin position.
  • Page 545 HP-GL/2 Emulation The coordinates encompassing all areas specified by IP commands in the data becomes the active coordinates area. If there are no IP commands in the data, the active coordinates area is determined by Adapted. Adapted The active coordinates area is determined by the following conditions: - Minimum/Maximum position coordinates plotted by drawing commands - Maximum font size specified within the page - Maximum line width...
  • Page 546 15 Appendix If the Scaling Mode is a Paper Size 1) Obtain the coordinate area to be active from the HP-GL data entered, in accordance with the area determination mode. 2) As a margin, add the larger value of either the font size specified in the page, the default size or one half the specified pen width, to the active coordinates area obtained in step 1.
  • Page 547 HP-GL/2 Emulation In addition, when the paper margin setting is 0 mm and the active coordinates area is - 8474,-6013,8474,6013, and this exceeds A3, but is A2 or smaller, the document size is determined to be A2. How to Determine Paper Size If the operation panel settings are as follows, the paper size is determined as below.
  • Page 548 15 Appendix If the document size < paper size, it plots at the same scale (100%). Paper Size Document Size Unit: Percent (%) If the origin position of the plotting position is Layout, the document is placed and drawn in the center.
  • Page 549 HP-GL/2 Emulation Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: ON Print Area Document Size Paper Size Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: OFF Print Area Document Size Paper Size Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: ON Print Area Paper Size...
  • Page 550 15 Appendix Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: OFF Print Area Active Coordinate Area determined by Paper Size entered data...

  • Page 551: Google Cloud Print

    Google Cloud Print Google Cloud Print This section describes how to use Google Cloud PrintTM. Overview of Google Cloud Print Google Cloud Print is a cloud printing service provided by Google Inc. Google Cloud Print enables you to print documents from Gmail webmail service and Google Docs program via iOS or Android...
  • Page 552 15 Appendix You can configure each setting on the [Tools] screen. The following describes how to display the [Tools] screen. Press the <Log In/Out> button on the control panel. Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].
  • Page 553 Google Cloud Print Registering Devices to Google Cloud Print This section explains how to register your machine to Google Cloud Print, using CentreWare Internet Services to enable [Google Cloud Print] port. You should create a Google account (e-mail address) in advance to register your machine to Google Cloud Print.
  • Page 554 15 Appendix Rebooting request screen is displayed on the web browser. Click [Reboot Machine]. Click [OK] in the confirmation screen. The machine will reboot, and the settings will be reflected. Registering the Device to Google Cloud Print After the machine reboots, reload the web browser. Click [Properties] tab >...

  • Page 555: Checking The Device Registration Status

    Google Cloud Print You will need this registration paper in the following steps. Note • Message [Registering] will change to [Registered] when the registration is finished in step 6. • Finish step 6 within 14 minutes after [Registering] is displayed. Enter the web address on the registration paper to the address box of the browser, and press the <Enter>...

  • Page 556: Sharing A Device Between Multiple Users

    15 Appendix Depending on the registration status, [Registered] or [Not Registered] is displayed. Note • It may take time for Google program to complete the registration, depending on the environment or busyness of the network. • If [Google Cloud Print] does not show in [Protocols], Google Cloud Print port may not be enabled. For information on Google Cloud Print port, refer to "Enabling [Google Cloud Print] Port"...

  • Page 557: Printing

    Google Cloud Print Click [Properties] tab > [Connectivity] > [Protocols] > [Google Cloud Print], and click [Cancel Registration]. Confirm that the message changes from [Registered] to [Not Registered]. Note • It may take time for Google program to complete the unregistration, depending on the environment or busyness of the network.

  • Page 558: Problem Solving

    15 Appendix For printing the e-mail, tap [Print] from the top right menu. Note • When the attached files are printable, [Print] is shown after their file names. Tap [Print] to print the attached files. • To print Google Docs program spread sheets, tap [Print] shown after their file names. Printer selecting screen will appear.

  • Page 559: Problems On Registering

    Google Cloud Print Problems on Registering Symptom Cause and Remedy The message does not change to [Cause] The machine could not connect to the Internet. [Registered] even after clicking [Remedy] Check the network settings. [Properties] tab > [Connectivity] > For more information on network settings, refer to "Configuration on the [Protocols] >...

  • Page 560: Problems On Printing

    15 Appendix Symptom Cause and Remedy Registration paper for Google [Cause] The machine is set to Charge Print or Private Cloud Print is not printed out. Charge Print. [Remedy] This feature cannot be used with Charge Print or Private Charge Print. Change the machine setting. [Cause] The [Register This Device to Google Cloud Print] button was clicked immediately after the [Cancel...

  • Page 561: Notes And Restrictions

    Notes and Restrictions Notes and Restrictions This section describes the notes and restrictions to observe when using the machine. Notes and Restrictions on the Use of the Machine Notes on Switching Off the Main Power and Power Power off processing is performed internally on the machine for a while after the power is switched off.
  • Page 562 15 Appendix You must add an address book entry using CentreWare Internet Services or Device Setup Tool (free software). The system administrator, however, can register new recipients from the control panel of the machine even when the method of recipient specification is limited.
  • Page 563 Notes and Restrictions - If a file is selected from a file list with Job Status - The use of a scrolling bar when you select an item Operations during the Power Saver mode It takes a few seconds before you can operate the system settings under [Tools] after the machine exits the Sleep mode.

  • Page 564: Notes And Restrictions On The Use Of The Copy Feature

    15 Appendix About View Image Generation It may take time for generating view images depending on the type of document. If you want to speed up the printing process or there is no need for displaying view images, you can disable the image generation setting of the print driver. Note •...
  • Page 565 Notes and Restrictions When you use a multi-slot memory card reader, only one of those slots can be recognized. The slot to be used differs depending on the card readers. Some of the media and slots of memory card readers may not be used on the machine, and the operation is not guaranteed. Thumbnail for Media Print The Media Print - Text feature supports neither Thumbnail view nor Preview.

  • Page 566: Notes And Restrictions On The Use Of The Scan Features

    - This feature supports the features of PDF 1.6 created by Adobe Acrobat 7 or later. However, it does not support the features of PDF 1.7 (Adobe Acrobat 8 and 9). - PDF Bridge, that is provided by Fuji Xerox, of the machine supports the features of PDF 1.6 such as transparent object.
  • Page 567 Notes and Restrictions Retrieving Files from Folder When [Delete Files After Retrieval] is set to [No], the same file can be accessed by multiple clients. When [Delete Files After Retrieval] is set to [Yes], only one client can access any given file. The file that is being imported by a client cannot be seen by other clients.
  • Page 568 15 Appendix You can set not to display the [Store to USB] service on the Services Home screen from the touch screen. The machine may not be able to recognize a USB memory device that was formatted by a digital camera or a tool other than the Windows standard format tool. Screen Switching After Inserting a USB Memory Device If a USB memory device is inserted when the machine is switched off, and then you switch on, the Services Home screen is displayed.
  • Page 569 Notes and Restrictions PKI Encryption and PKI Signature of PDF and DocuWorks Documents PKI (Public Key Infrastructure) encryption of PDF is not available. A certificate is not used for password encryption. If a message stating that a certificate revocation could not be checked is displayed and a signature verification error occurs in the viewer of DocuWorks and PDF, confirm the certificate revocation setting in the viewer.
  • Page 570 15 Appendix Scanning Documents with a Small Number of Colors (the Specific Color Feature) This feature is installed as standard. However, it takes longer to compress the document than the compression with the optional Advanced Scanner Kit. We recommend Advanced Scanner Kit for customers who want to improve the productivity and speed.
  • Page 571 Notes and Restrictions The orientation of an image displayed in thumbnail view depends on which orientation the document was stored in. If the power is cut off immediately after a scanned file is stored in a folder, or if the hard disk space is insufficient to display thumbnails, files in the folder may not be displayed in thumbnail view.

  • Page 572: Notes And Restrictions On The Use Of The Fax Feature

    15 Appendix After being scanned, remove the originals and then select [OK] on the [Remove Your Originals] screen. You cannot execute any operation without selecting [OK]. Store to WSD feature requires the default scanner driver included as standard in Windows Vista or later.

  • Page 573: Notes And Restrictions On The Use Of The E-Mail/Internet Fax Feature

    Notes and Restrictions You cannot use address numbers to specify recipients for Broadcast Send, group dial numbers, the Address Book, and wildcards. Printer Lockout If the power is switched off when both [Set Lockout Duration] and [Allow User to Lock Out] are selected in [Printer Lockout], the manually configured [Lock Out Printer] setting is cleared.
  • Page 574 Direct and E-mail services can also be used simultaneously. The following recipient machines (models with the Fax feature) can establish a peer-to- peer communication with the machine for the Internet Fax Direct feature: - ApeosPort-V 4020 - DocuPrint M465 AP - ApeosPort-V C7775/C6675/C5575/C4475/C3375/C3373/C2275...
  • Page 575 Notes and Restrictions - ApeosPort-III C3300/C2200 - DocuCentre-III C3300/C2200 - DocuCentre-III 4000/3000 - ApeosPort-II 7000/6000/5000 - DocuCentre-II 7000/6000/5000 - ApeosPort-II C7500/C6500/C5400 - DocuCentre-II C7500/C6500/C5400 - DocuCentre-II 4000/3000 - Papered-II 4000/3000 - DocuCentre-II C4300/C3300/C2200 - ApeosPort-II C4300/C3300/C2200 - ApeosPort C7550 I/C6550 I/C5540 I - ApeosPort 750 I/650 I/550 I - ApeosPort C4535 I/C3626 I/C2521 I - ApeosPort 450 I/350 I...
  • Page 576 15 Appendix - When the transmission conditions are different for each address, set all addresses to the following settings. Transmission mode: G3 Auto Internet fax profile: TIFF-S Read/delivery receipt: None E-mail Forwarding If the fax you received is a JBIG-compressed image, and if the Internet fax profile of the forwarding destination is set to TIFF-F, the machine converts the image into MH format when forwarding.
  • Page 577 Notes and Restrictions If the data size is still too large to send, reduce their size by lowering the image resolution or transmission resolution. Network Security We do not guarantee the security of any information disclosed over the network. Setting the System Environment for E-mail Service To send or receive e-mail, the system environment of the machine must be set for the E-mail service.

  • Page 578: Notes And Restrictions When Connecting With Internet Service Provider

    15 Appendix Total pages: 5 2 up: 5 On ApeosWare Log Management (sold separately) or ApeosWare Accounting Service (sold separately), the numbers of pages for 2in1, 4in1, and 8in1 are also calculated in the same way as described above. The meter on the [Billing Information] screen calculates the number of printed pages correctly regardless of the [Pages per Side] setting.
  • Page 579 Notes and Restrictions Authentication for transmission SMTP authentication : AUTH GSSAPI (only for Kerberos), AUTH NTLMv2, AUTH NTLMv1, AUTH PLAIN, AUTH LOGIN, and AUTH CRAM-MD5 POP before SMTP : Plain and APOP Waiting time for POP authentication : cannot be changed Encryption communication (SSL) : supported Receiving specifications...

  • Page 580: Notes And Restrictions On The Interrupt Mode

    15 Appendix Settings from CentreWare Internet Services For more information on settings to be configured on CentreWare Internet Services, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help. Important • To display the online help for CentreWare Internet Services, users need to have the environment to connect to the Internet.
  • Page 581 Notes and Restrictions Jobs can/cannot be executed during interruption are as follows: Job Instruction from Execution the Control Panel Copy Required Print Printing of a document instructed from a Required client computer Required Printing of a document instructed from the <Job Status>...

  • Page 582: Notes And Restrictions On Folders

    If the user name exceeds 39 characters, it may exceed 107 characters. - Windows 7 <system drive>\Users\<user name>\Documents\Fuji Xerox\Network Scan3 You can change the directory of the temporary file by: [File] > [Details] > [Other settings] > [Temporary Save in]...

  • Page 583: Notes And Restrictions When Operating From Computers

    Notes and Restrictions Supporting Windows 2000, Windows XP, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Vista, Windows 7, Windows 8, or Windows 8.1 Comply with the following conditions: - RFC2616: Hypertext Transfer Protocol HTTP/1.1 (Standard connection/SSL connection/Proxy authentication) - RFC2617: HTTP Authentication: Basic and Digest Access Authentication (only Basic authentication is supported, the other authentications are not supported)

  • Page 584: Notes And Restrictions On Job Flows

    15 Appendix When sending a document of different orientations using this feature, the machine may divide the document into multiple jobs in each size. (It depends on the application you use.) This feature does not support documents with covers. If you attach covers to a document on Mac OS, only the cover page is sent to the recipient. Even if you set to output multiple sets, the setting is changed to 1 set automatically.

  • Page 585: Notes And Restrictions On The Security Features

    Notes and Restrictions Web Application feature (ApeosPort Series Models Only) The following conditions and restrictions are applied when you print files stored in a remote server. - [Output Destination] can be specified, but the staple and hole punch cannot be specified.

  • Page 586: Notes And Restrictions On The Authentication And Accounting Features

    15 Appendix Notes and Restrictions on the Authentication and Accounting Features Login to Remote Accounts (ApeosPort Series Models Only) When the authentication server performs print or direct fax using Kerberos Server, trying to authenticate with the user information authenticated by the machine will be failed. When you change Login Type to or from [Login to Remote Accounts], user information, private folders, and Job Flow sheets registered on the machine will be deleted.

  • Page 587: Notes And Restrictions For Using Tcp/Ip

    Notes and Restrictions Notes and Restrictions for Using TCP/IP This section describes notes and restrictions to observe when using TCP/IP (LPD). Configuration on the Machine IP addresses are managed for the entire system. Configure the settings only after consulting your network administrator. The setting of subnet mask and gateway addresses may be required depending on the network environment.

  • Page 588: Notes And Restrictions For Using Bonjour

    15 Appendix When [Receiving Buffer - LPD] is set to [No Spooling] When the machine receives a print request from a computer, the machine cannot accept print requests from any other computers. When a computer's IP address or a computer name is changed When you change a computer's IP address or a computer name, queries and cancel processes submitted from the machine are no longer executed correctly.
  • Page 589 Notes and Restrictions Important • If [IP Mode] is set to [IPv6 Mode], the IPv6-inIPv4-tunneling cannot be performed. If more than one router exist in the same subnet, a communication error may occur. In a dual stack environment, some services may cause performance problems depending on the network settings (for example, when you attempt to set the machine to prioritize IPv6 in an environment where the Web server is started with IPv4).

  • Page 590: Notes And Restrictions For Print E-Mail

    15 Appendix When searching a device outside the router via SMB, directly specify the address. Multicasting is supported only within a local link (FF02::1). In an IPv6 environment without a DNS server, if a computer name is specified in the SMB server settings for SMB authentication, the authentication fails.

  • Page 591: Passcode Setting For Extended Functions

    Passcode Setting for Extended Functions Passcode Setting for Extended Functions A passcode is required to use the extended function on the machine. Available Extended Function and Passcode Extended Function Passcode Embedded Plug-ins CLUGTTEPFCAE@ for ApeosPort *: This function has same features as those of conventional series models optional products "Extensible Customization Kit".
  • Page 592 15 Appendix Select [Software Options]. Enter the passcode for the extended function with the keyboard. Select [Reboot]. After rebooting the machine, start CentreWare Internet Services. Serect [Embedded Plug-ins] in [Plug-in / Custom Services Settings] under [Security] from [Propererties] tab. Check the [Enabled] checkbox and click [Apply].

  • Page 593: Using The Telephone

    Using the Telephone Using the Telephone This section describes how to use an external telephone connected to the machine with the Fax feature. Placing a Call The following describes how to place a call using the external telephone. To place a call, the following two methods can be used: Dialing with the receiver lifted (off-hook dialing) Dialing with the receiver resting in the cradle (on-hook dialing) Off-hook Dialing...
  • Page 594 15 Appendix On the Services Home screen, select [Fax/ Internet Fax]. Select the [More Options] tab, and then select [On-hook (Manual Send/Receive)]. Specify the call destination. The call destination can be specified using the numeric keypad or address numbers. The Address Book cannot be used.

  • Page 595: Activity Report

    Activity Report Activity Report You can print activity reports to check whether a transmission is successfully completed or not. In the report, a remote terminal name and a result or a status of each operation are recorded by outgoing and incoming transmission. Note •...
  • Page 596 15 Appendix Item Description Pages "-" is shown when the number of pages is 0. Transmitting The number printed on the left side of the slash "/" indicates the number of pages that were successfully transmitted. The number printed on the right side of the slash "/" indicates the number of total pages.
  • Page 597 Activity Report Item Description Status The result of the operation is indicated. Completed : The operation ended normally. Busy : The recipient is busy or did not answer. Auto Send : The document is being re-sent and the set re- send times has not been exceeded.

  • Page 598: Ep System

    EP System Electronic Partnership (EP) is a system to automatically control or maintain the machine by connecting the machine and the EP center of Fuji Xerox. You can use the EP system via the Internet. The following describes how to use the EP system on the machine.

  • Page 599: Glossary

    Glossary Glossary Term Description Border Limit One more sheet is used when the length of the transmitted (Page split threshold value) document exceeds the length of paper installed on the receiving terminal. A margin at the bottom of a received document can be eliminated so that the data can be printed on one page.
  • Page 600 15 Appendix Term Description Header A record of the sender. It is printed on the top edge of a received document. Image Color Matching. A color management software used with Windows 2000, Windows XP, and Windows Server 2003. It corrects device-dependent color differences to match the colors printed on your output with the colors displayed on your screen.

  • Page 601: Index

    Index Index Numerics authentication feature is disabled ........348 authentication/security settings ........245 2 pages up on receipt ............190 authorization groups............. 337 2 sided copying (default value)........141 auto clear................24 2 sided printing ...............190 auto clear alert tone.............. 114 2 sided report ................
  • Page 602 certificate revocation retrieval settings ......169 create fax group recipients ..........232 chain dial ................... 188 create folder ................215 change account limit ............237 create job flow sheet ............217 changing the paper type............50 create job flow sheet keyword .......... 225 charge print jobs..............
  • Page 603 Index document feeder ..............496 ESC/P settings list ..............75 document feeder rollers............62 ESC/P user defined list.............75 document glass ................62 Ethernet interface ..............19 document jams ...............496 Ethernet rated speed ............152 document size................501 Ethernet settings ..............152 document size/document weight ........504 expiration date for files in folder ........
  • Page 604 force annotation..............128 internet fax control..............195 FTP..................149 internet fax path ..............195 FTP Client................... 293 internet fax profile............187 FTP port..................289 internet fax subject ............... 187 fusing and transfer module...........54 internet fax to e-mail............202 internet fax to internet fax ..........202 internet printing protocol............
  • Page 605 Index KS settings list................75 manual send/receive default..........189 KS5895 settings list ..............75 manually configured IPv6 address........154 KSSM settings list ..............75 manually configured IPv6 address prefix..... 154 manually configured IPv6 gateway........ 154 mask account ID..............241 mask user ID..............241 language of the original............
  • Page 606 outgoing and incoming e-mail settings ......158 Port9100 ................149 output destination for e-mail ..........170 postscript font absence ............176 output paper size..............498 PostScript font list..............76 output paper weight ............. 498 postscript font substitution..........176 output size defaults............... 181 PostScript logical printers list..........75 output tray capacity .............
  • Page 607 Index save as charge print job............254 save as private charge print job ........253 RARP ....................153 save deleted faxes ..............188 read receipts................199 save undelivered faxes............188 receive control................252 saved faxes - auto delete ............ 189 receive e-mail ..............150 scan ahead for copy job ............
  • Page 608 SMB server settings ............... 164 thumbnail - Scan to PC ............178 SMTP ................280 TIFF format ................183 SMTP server settings............. 159 TIFF logical printers list............75 SMTP-SSL and TLS communication........ 165 TIFF settings list.................75 SNMP................... 149 time server address..............111 SNMP port ..............
  • Page 609 Index user account billing information .........89 web applications service setup ......... 209 user authentication operations ........359 web applications version ............. 213 user details setup..............249 web browser setup ..............213 user ID....................92 WebDAV..................151 user ID for login ..............250 website...................71 user name...............
  • Page 611 ApeosPort-V 4020 DocuPrint M465 AP Administrator Guide ME7089E2-1 (Edition 1) August 2014 , . o © , . o...

This manual is also suitable for:

Docuprint m465 ap

Table of Contents