Black Box LE3840A Manual page 120

• Use CAPTURE to send data to the Ethernet Print Server printer from a
workstation software application. See your NetWare print server manual
for information.
• Make sure another printer is not taking the print jobs from the queues
BEFORE the Ethernet Print Server can service the job. To do this, disable
the other printer until you can verify the Ethernet Print Server printer
setup.
• Make sure any serial-connected printers match the baud rate, flow, word
size, parity, and stop bits of the Ethernet Print Server unit.
Uniport Checklist
If you print to a Uniport printer or cannot print from a Uniport input device
to an Ethernet Print Server parallel printer, check the following:
• For Uniport printers, check that the
- printer is assigned to Printer 3 in PCONSOLE.
- Uniport is not enabled as an input port. Use NIMANAGE to check.
• For Uniport input devices, check that the
- Uniport is enabled as an input port. Use NIMANAGE to enable the
Uniport as an input.
- network is not sending print jobs to an Ethernet Print Server printer. A
print job from a Uniport input device will not print until the network has
finished sending print jobs.
- Uniport does not have a print queue assigned to it in PCONSOLE.
Ethernet Print Server Loses its Novell File Server Connection
If the Ethernet Print Server loses its connection to the file server, it can take
approximately 5 to 10 minutes to reconnect. You do not need to do anything
if the Ethernet Print Server loses the connection, since it will automatically try
to reconnect on its own.
If the connection is not made after a reasonable amount of time, you
should check the other error conditions listed in this chapter to help
troubleshoot the problem.
CHAPTER 7: Troubleshooting
119