Troubleshooting: Ethernet Print Server Unit - Black Box LE3840A Manual

For parallel ports, change the strobe size using NIMANAGE, if necessary.
The default setting is 1, though some printers require a higher setting such
as 5. An incorrect setting for your printer could cause print jobs to partially
print.
Network Connections
Check your connections from the network to the Ethernet Print Server unit.
• Make sure youa re using the correct network interface port and that each
connection is secure.
• Try another cable to make sure you do not have a bad cable.
• Make sure your ThinNet connection uses a BNC T-connection. Make sure
you have changed the jumper in the Ethernet Print Server unit to the
ThinNet interface. See Chapter 3 for details. The 10BASE-T interface
is the default jumper setting.
• Make sure you have the 10BASE-T interface plugged into the RJ
connector marked 10BASE-T on the Ethernet Print Server unit.
The Uniport also uses an RJ connector.

7.7 Troubleshooting: Ethernet Print Server Unit

Make sure you have properly configured the Ethernet Print Server unit
for each network protocol you are using—Novell, AppleTalk, and TCP/IP.
Enable all protocols you have connected
• For all protocols, make sure that the ones you are using are enabled.
Use the NIMANAGE utility to enable the protocols that you are using
with the Ethernet Print Server.
• For Novell, make sure you configured all Ethernet Print Server printers
using PCONSOLE. You need to configure each printer you want to use.
• For AppleTalk, make sure the Ethernet Print Server printer(s) are listed in
Chooser. If you did not use software to configure printers for AppleTalk,
make sure a PostScript printer is attached to parallel port #1. This printer
appears as the NETPrint #123456 1 in Chooser (unless you have changed
it).
• Check the Ethernet Print Server status page to make sure your network
protocol is enabled.
• Check the Ethernet Print Server status page to make sure there is no error
message on it. If there is an error page, follow the instructions on the
page to make your corrections and then try printing again.
CHAPTER 7: Troubleshooting
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