IBM System x3650 M5 Installation And Service Manual
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IBM System x3650 M5 Installation And Service Manual

Type 5462
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Table of Contents

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System x3650 M5
Type 5462
Installation and Service Guide

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Summary of Contents for IBM System x3650 M5

  • Page 1 System x3650 M5 Type 5462 Installation and Service Guide...
  • Page 3 System x3650 M5 Type 5462 Installation and Service Guide...
  • Page 4 Appendix D, “Getting help and technical assistance,” on page 973, “Notices” on page 977, the Warranty Information document, and the Safety Information and Environmental Notices and User Guide documents on the IBM Documentation CD. First Edition (October 2014) © Copyright IBM Corporation 2014.

  • Page 5: Table Of Contents

    . ix Configuring the Ethernet controller . . 61 Enabling Features on Demand Ethernet software Chapter 1. The System x3650 M5 server Enabling Features on Demand RAID software . . 61 The IBM Documentation CD . Configuring RAID arrays .
  • Page 6 . 164 Replacing the system board . 279 Removing a memory module . . 166 Installing optional devices . . 282 Installing a memory module . . 167 Installation guidelines . 283 System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 7 Getting help and information from the World Wide Installing a 8x 3.5-inch simple-swap HDD . 974 ServeRAID assembly kit . . 289 How to send DSA data to IBM . 974 Installing a 8x 2.5-inch hot-swap HDD Creating a personalized support web page . 975 assembly kit .
  • Page 8 System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 9: Safety

    Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information. Avant d'installer ce produit, lisez les consignes de sécurité. Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. © Copyright IBM Corp. 2014...
  • Page 10 Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. viii System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 11: Safety Statements

    Safety statements These statements provide the caution and danger information that is used in this documentation. Important: Each caution and danger statement in this documentation is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document.
  • Page 12 There are no serviceable parts inside the device. v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 13 DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Statement 4 CAUTION: Use safe practices when lifting.
  • Page 14 There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 12 CAUTION: The following label indicates a hot surface nearby. Statement 26 System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 15 CAUTION: Do not place any object on top of rack-mounted devices. Statement 27 CAUTION: Hazardous moving parts are nearby. Rack Safety Information, Statement 2 DANGER v Always lower the leveling pads on the rack cabinet. v Always install stabilizer brackets on the rack cabinet. v Always install servers and optional devices starting from the bottom of the rack cabinet.
  • Page 16 System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 17: Chapter 1. The System X3650 M5 Server

    Chapter 1. The System x3650 M5 server This Installation and Service Guide contains information and instructions for setting up your System x3650 M5 Type 5462 server, instructions for installing some optional devices, cabling and configuring the server, removing and replacing devices, and diagnostics and troubleshooting information.
  • Page 18 The following illustration shows a server with sixteen 2.5-inch hot-swap hard disk drive bays. SATA/SAS hard disk drive bays 8 9 10 11 12 13 14 15 Figure 3. 16-drive-capable model front view System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 19 The following illustration shows a server with eight 3.5-inch hot-swap hard disk drive bays. SATA/SAS hard disk drive bays Figure 6. 3.5-inch hot-swap model front view The following illustration shows a server with twelve 3.5-inch hot-swap hard disk drive bays. Chapter 1. The System x3650 M5 server...
  • Page 20 Figure 7. 12-drive-capable model front view If firmware and documentation updates are available, you can download them from the IBM website. The server might have features that are not described in the documentation that comes with the server, and the documentation might be...

  • Page 21: The Ibm Documentation Cd

    Figure 9. QR code You can download an IBM ServerGuide Setup and Installation CD to help you configure the hardware, install device drivers, and install the operating system. For a list of supported optional devices for the server, see http://www.ibm.com/ systems/info/x86servers/serverproven/compat/us/.

  • Page 22: Related Documentation

    IBM product. v Licenses and Attributions Documents This document is in PDF format on the IBM Documentation CD. It provides the open source notices. v Rack Installation Instructions This printed document contains instructions for installing the server in a rack and comes with the rack kit.

  • Page 23: Notices And Statements In This Document

    Warranty Information This document is in printed format and comes with the server. It contains warranty terms and a pointer to the IBM Statement of Limited Warranty on the IBM website. Depending on the server model, additional documentation might be included on the IBM Documentation CD.

  • Page 24: Server Features And Specifications

    2.5-inch models: – Supports up to sixteen 2.5-inch simple-swap SAS/SATA hard disk drive bays. – Supports up to twenty-six 2.5-inch hot-swap SAS/SATA hard disk drive bays . v 3.5-inch models: System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 25 Riser-card assembly 1 v Type 1 – Slot 1: PCI Express 3.0 x8 (full-height, full-length) – Slot 2: PCI Express 3.0 x8 (full-height, full-length) – Slot 3: PCI Express 3.0 x8 (full-height, half-length) Chapter 1. The System x3650 M5 server...
  • Page 26 ISO 7779 and reported in conformance with ISO 9296. Actual sound-pressure levels in a given location might exceed the average values stated because of room System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 27 1. Power supplies and redundant power supplies in the server must be with the same power rating, wattage or level. 2. You may use the IBM Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to http://www.ibm.com/systems/bladecenter/resources/...
  • Page 28 For information about the limits for particulates and gases, see “Particulate contamination” on page 979. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 29: What Your Server Offers

    (IMM) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to IBM Support or view the information as a text file or HTML file.
  • Page 30 IBM Service Information website provides additional information for parts installation and replacement videos, and error codes for server support. For the QR code, see QR code information on page Chapter 1, “The System x3650 M5 server,” on page 1. v Multi-core processing ™...
  • Page 31 You can use the Setup utility to configure the server to use a dedicated systems-management network or a shared network. v UEFI-compliant server firmware IBM System x Server Firmware (server firmware) offers several features, including Unified Extensible Firmware Interface (UEFI) 2.1 compliance; Active Energy Manager technology; enhanced reliability, availability, and serviceability (RAS) capabilities;...

  • Page 32: Ibm Systems Director

    A set of common tasks that are included with IBM Systems Director provides many of the core capabilities that are required for basic management, which means instant out-of-the-box business value.

  • Page 33: Reliability, Availability, And Serviceability

    Information Center at http://pic.dhe.ibm.com/infocenter/director/pubs/ index.jsp?topic=%2Fcom.ibm.director.main.helps.doc%2Ffqm0_main.html, and the Systems Management website at http://www.ibm.com/systems/management/, which presents an overview of IBM Systems Management and IBM Systems Director. Reliability, availability, and serviceability Three important computer design features are reliability, availability, and serviceability (RAS). The RAS features help to ensure the integrity of the data that is stored in the server, the availability of the server when you need it, and the ease with which you can diagnose and correct problems.

  • Page 34: Server Controls, Leds, And Power

    This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off. For the locations of other LEDs on the system board, see “System-board LEDs” on page 33. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 35: Front View

    Video information panel connector Rack Rack release release latch latch Hard disk drive User information tag Hard disk drive status LED (yellow) activity LED (green) Figure 12. 8 hard-disk drive configuration front view Chapter 1. The System x3650 M5 server...
  • Page 36 When this LED is lit, it indicates that the drive has failed. If an optional IBM ServeRAID controller is installed in the server, when this LED is flashing slowly (one flash per second), it indicates that the drive is being rebuilt.

  • Page 37: Operator Information Panel

    A system-locator LED is also on the rear of the server. This LED is used as a presence detection button as well. You can use IBM Systems Director or IMM web interface to light this LED remotely. This LED is controlled by the IMM.

  • Page 38: Lcd System Information Display Panel

    Scroll down button:Press this button to scroll down or scroll to the right in the main menu to location and select the system information that you want displayed. The following is an illustration of the LCD system information display panel menu options flow. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 39 If more than one error occurs, the LCD display panel displays the number of errors that have occurred. If no errors occur, the no error menu will be available for navigation. Chapter 1. The System x3650 M5 server...

  • Page 40: Rear View

    NMI button: Press this button to force a nonmaskable interrupt to the microprocessor. It allows you to blue screen the server and take a memory dump (use this button only when directed by the IBM service support). You System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 41 Ethernet LAN that is connected to the Ethernet port. v Ethernet link LEDs: When these LEDs are lit, they indicate that there is an active link connection on the 10BASE-T, 100BASE-TX, or 1000BASE-TX interface for the Ethernet port. Chapter 1. The System x3650 M5 server...

  • Page 42: Pci Riser-Card Adapter Expansion Slot Locations

    Lit: The server is turned on. v System-locator LED: Use this LED to visually locate the server among other servers. You can use IBM Systems Director or IMM2.1 web interface to light this LED remotely. v System-error LED: When this LED is lit, it indicates that a system error has occurred.

  • Page 43: Server Components

    Slot 3 Figure 23. PCI riser-card adapter expansion slot locations Server components The following illustration shows the major components in the server. The illustrations in this document might differ slightly from your hardware. Chapter 1. The System x3650 M5 server...
  • Page 44 (Orange can also indicate touch points on hot-swap components.) See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 45: System-Board Internal Connectors

    / config power / config connector 1 connector 2 connector 3 connector 4 Figure 25. System-board internal connectors System-board external connectors The following illustration shows the external connectors on the system board. Chapter 1. The System x3650 M5 server...

  • Page 46: System-Board Switches, Jumpers, And Buttons

    The following illustration shows the location of the switches, jumpers, and buttons on the server. Note: If there is a clear protective sticker on the top of the switch blocks, you must remove and discard it to access the switches. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 47 2 and 3 before the server is turned on alters which flash ROM page is loaded. Do not change the jumper pin position after the server is turned on. This can cause an unpredictable problem. The following table describes the functions of the SW6 switch block on the system board. Chapter 1. The System x3650 M5 server...
  • Page 48 You can also use it to force a blue-screen memory dump (use this button only when you are directed to do so by IBM Support). System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 49: System-Board Leds

    The following illustration shows the respective expansion slot connectors. v Riser-card assembly 1 – Type 1 PCI riser card PCI riser-card assembly Slot 1, PCIe x8 Slot 2, PCIe x8 Slot 3, PCIe x8 Figure 29. Type 1 PCI riser card Chapter 1. The System x3650 M5 server...
  • Page 50 – Type 4 PCI riser card PCI riser-card assembly Slot 1, PCIe x16 Slot 3, ML2 Figure 32. Type 4 PCI riser card v Riser-card assembly 2 – Type 5 PCI riser card System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 51: Riser-Card Assembly Leds

    Note: Error LEDs remain lit only while the server is connected to power. Upper PCI slot error LED Center PCI slot error LED Lower PCI slot error LED Figure 35. Riser-card assembly LEDs Chapter 1. The System x3650 M5 server...

  • Page 52: Inch/3.5-Inch Simple-Swap/Hot-Swap Hard Disk Drive Backplate Assemblies And Backplanes

    (mini-SAS HD connector) backplate (iPASS connector) Figure 36. Type 1 v 2.5-inch hot-swap hard disk drive backplanes – Type 2 2.5-inch HDD hot-swap backplane Figure 37. Type 2 – Type 3 System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 53 2.5-inch HDD hot-swap backplane (expander) Figure 38. Type 3 v 3.5-inch simple-swap hard disk drive backplate assembly – Type 4 Chapter 1. The System x3650 M5 server...
  • Page 54 3.5-inch HDD simple-swap backplate (iPASS connector) 3.5-inch HDD simple-swap backplate for RAID card (mini-SAS HD connector) Figure 39. Type 4 v 3.5-inch hot-swap hard disk drive backplanes – Type 5 System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 55 3.5-inch HDD hot-swap backplane with 8HDDs Figure 40. Type 5 – Type 6 3.5-inch HDD hot-swap backplane with 12HDDs Figure 41. Type 6 Chapter 1. The System x3650 M5 server...

  • Page 56: Server Power Features

    PCI options. 2. Ethernet 1 connector supports Wake on LAN feature. 3. When you turn on the server with the graphical adapters installed, the IBM logo displays on the screen after approximately 3 minutes. This is normal operation while the system loads.
  • Page 57 PCI Express riser-card assembly. Otherwise, the Wake on LAN feature might not work. v The Integrated Management Module II (IMM2) can turn off the server as an automatic response to a critical system failure. Chapter 1. The System x3650 M5 server...
  • Page 58 System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 59: Chapter 2. Configuration Information And Instructions

    The firmware for the server is periodically updated and is available for download on the IBM website. To check for the latest level of firmware, such as the UEFI firmware, device drivers, and integrated management module (IMM) firmware, go to http://www.ibm.com/support/fixcentral/.

  • Page 60: Configuring The Server

    Installation CD” on page 46. v IBM FastSetup IBM FastSetup is a no-cost software tool that helps simplify the maintenance and deployment of selected IBM BladeCenter chassis, servers, and components. The intuitive graphical interface initializes all phases of server setup, including discovery, update, and configuration.
  • Page 61 UEFI settings from the command line without the need to restart the server to run the Setup utility. For more information about using this program, see “IBM Advanced Settings Utility program” on page 62. v Configuring RAID arrays For information about configuring RAID arrays, see “Configuring RAID arrays”...

  • Page 62: Using The Serverguide Setup And Installation Cd

    1. For more information about the Human Interface Infrastructure (HII) and SAS2IRCU, go to http://www.ibm.com/support/entry/portal/ docdisplay?lndocid=MIGR-5088601. 2. For more information about the MegaRAID, go to http://www.ibm.com/ support/entry/portal/docdisplay?lndocid=MIGR-5073015. Using the ServerGuide Setup and Installation CD Use this information as an overview for using the ServerGuide Setup and Installation CD.

  • Page 63: Serverguide Features

    When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM server model. The setup program provides a list of tasks that are required to set up your server model.

  • Page 64: Installing Your Operating System Without Using Serverguide

    Setup utility menu. If you do not type the administrator password, a limited Setup utility menu is available. 3. Select settings to view or change. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 65: Setup Utility Menu Choices

    Setup utility menu choices Use the Setup utility main menu to view and configure server configuration data and settings. The following choices are on the Setup utility main menu for the UEFI. Depending on the version of the firmware, some menu choices might differ slightly from these descriptions.
  • Page 66 POST Watchdog Timer Select this choice to view or enable the POST watchdog timer. v POST Watchdog Timer Value Select this choice to view or set the POST loader watchdog timer value. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 67 v Reboot System on NMI Select this choice to enable or disable restarting the system whenever a nonmaskable interrupt (NMI) occurs. Enable is the default. v Halt on Severe Error Select this choice to enable or disable the system from booting into OS, displaying the POST event viewer whenever a severe error was detected.
  • Page 68 Select this choice to exit from the Setup utility. If you have not saved the changes that you have made in the settings, you are asked whether you want to save the changes or exit without saving them. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 69: Passwords

    Passwords From the User Security menu choice, you can set, change, and delete a power-on password and an administrator password. The User Security choice is on the full Setup utility menu only. If you set only a power-on password, you must type the power-on password to complete the system startup and to have access to the full Setup utility menu.
  • Page 70 You can then start the Setup utility and reset the power-on password. You do not have to return the switch to the previous position. The power-on password override switch does not affect the administrator password. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 71: Using The Boot Manager

    Administrator password: If an administrator password is set, you must type the administrator password for access to the full Setup utility menu. You can use any combination of 6 to 20 printable ASCII characters for the password. Attention: If you set an administrator password and then forget it, there is no way to change, override, or remove it.

  • Page 72: The Updatexpress System Pack Installer

    Local firmware code flash update v Nonmaskable interrupt (NMI) detection and reporting. v Operating-system failure blue screen capture. v PCI configuration data. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 73: Using The Remote Presence And Blue-Screen Capture Features

    Any standard Telnet client application can access the SOL connection. For more information about IMM, see the Integrated Management Module II User's Guide at http://www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR- 5086346. Using the remote presence and blue-screen capture features The remote presence and blue-screen capture features are integrated functions of the integrated management module II (IMM2).

  • Page 74: Obtaining The Imm Host Name

    Setup utility menu. 3. From the Setup utility main menu, select System Settings. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 75: Logging On To The Web Interface

    4. On the next screen, select Integrated Management Module. 5. On the next screen, select Network Configuration. 6. Find the IP address and write it down. 7. Exit from the Setup utility. Logging on to the web interface Use this information to log on to the web interface. About this task To log on to the IMM web interface, complete the following steps: Procedure...

  • Page 76: Using The Embedded Hypervisor

    Using the embedded hypervisor The VMware ESXi embedded hypervisor software is available on the optional IBM USB flash device with embedded hypervisor. About this task The USB flash device can be installed in USB connectors on the system board (see “System-board internal connectors”...

  • Page 77: Configuring The Ethernet Controller

    For more information and instructions for activating the Features on Demand RAID software key, see the IBM Features on Demand User’s Guide. To download the document, go to /http://www.ibm.com/systems/x/fod/, log in, and click Help.

  • Page 78: Ibm Advanced Settings Utility Program

    Use this information to update IBM Systems Director. About this task If you plan to use IBM Systems Director to manage the server, you must check for the latest applicable IBM Systems Director updates and interim fixes. Note: Changes are made periodically to the IBM website. The actual procedure might vary slightly from what is described in this document.

  • Page 79: Installing A Newer Version

    1. Check for the latest version of IBM Systems Director: a. Go to http://www.ibm.com/systems/management/director/ downloads.html. b. If a newer version of IBM Systems Director than what comes with the server is shown in the drop-down list, follow the instructions on the web page to download the latest version.

  • Page 80: Updating The Universal Unique Identifier (Uuid)

    UEFI-based server. The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the IBM Web site. To download the ASU and update the UUID, complete the following steps.
  • Page 81 See the Advanced Settings Utility Users Guide for more details. You can access the ASU Users Guide from the IBM website. Note: Changes are made periodically to the IBM website. The actual procedure might vary slightly from what is described in this document.

  • Page 82: Updating The Dmi/Smbios Data

    UEFI-based server. The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the IBM website. To download the ASU and update the DMI, complete the following steps.
  • Page 83 v Online from the target system (LAN or keyboard console style (KCS) access) v Remote access to the target system (LAN based) v Bootable media containing ASU (LAN or KCS, depending upon the bootable media) 3. Copy and unpack the ASU package, which also includes other required files, to the server.
  • Page 84 ASU provides the corresponding mapping layer. To download the Advanced Settings Utility Users Guide, complete the following steps: Note: Changes are made periodically to the IBM website. The actual procedure might vary slightly from what is described in this document. a. Go to http://www.ibm.com/supportportal/.
  • Page 85 Bootable media: You can also build a bootable media using the applications available through the ToolsCenter website at http://www.ibm.com/support/entry/portal/ docdisplay?lndocid=TOOL-CENTER. From the IBM ToolsCenter page, scroll down for the available tools. 5. Restart the server. Chapter 2. Configuration information and instructions...
  • Page 86 System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 87: Chapter 3. Troubleshooting

    Diagnosing a problem Before you contact IBM or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server.
  • Page 88 UpdateXpress System Pack contains an integration-tested bundle of online firmware and device-driver updates for your server. In addition, you can use IBM ToolsCenter Bootable Media Creator to create bootable media that is suitable for applying firmware updates and running preboot diagnostics.

  • Page 89: Undocumented Problems

    Problem determination information is available for many devices such as RAID and network adapters. For problems with operating systems or IBM software or devices, go to http://www.ibm.com/supportportal. 7. Check for troubleshooting procedures and RETAIN tips. Troubleshooting procedures and RETAIN tips document known problems and suggested solutions.

  • Page 90: Service Bulletins

    Service bulletins IBM continually updates the support website with the latest tips and techniques that you can use to solve problem that you might have with the System x3650 M5 server. To find service bulletins that are available for the IBM System x3650 M5 server, go to http://www.ibm.com/supportportal/ and search for 5462, and retain.

  • Page 91: Performing The Checkout Procedure

    Check the power supply LEDs (see “Power-supply LEDs” on page 78). b. Turn off the server and all external devices. c. Check all internal and external devices for compatibility at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/. d. Check all cables and power cords. e. Set all display controls to the middle positions.

  • Page 92: Diagnostic Tools

    Integrated Management Module II User's Guide at http://www.ibm.com/ support/entry/portal/docdisplay?lndocid=MIGR-5086346. v IBM Dynamic System Analysis Two editions of IBM Dynamic System Analysis (DSA) are available for diagnosing problems, DSA Portable and DSA Preboot: – DSA Portable DSA Portable collects and analyzes system information to aid in diagnosing server problems.
  • Page 93 (IMM) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to IBM Support (when requested by IBM Support) or view the information as a text file or HTML file.

  • Page 94: Power-Supply Leds

    The following table describes the problems that are indicated by various combinations of the power-supply LEDs on an ac power supply and suggested actions to correct the detected problems. AC power-supply LEDs Error (!) Description Action Notes Normal operation. Blinking System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 95 Power-supply not Typically indicates a 1. Reseat the power supply. fully seated, faulty power-supply is not 2. Use the IBM Power system board, or fully seated. Configurator utility to ensure the power supply current system power has failed.

  • Page 96: System Pulse Leds

    The following illustration shows the location of the PCI riser-card LEDs. Upper PCI slot error LED Center PCI slot error LED Lower PCI slot error LED Figure 44. PCI riser-card LEDs System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 97: Event Logs

    You can view the DSA event log through the DSA program (see “Viewing event logs without restarting the server” on page 82). For more information about DSA and DSA messages, see “IBM Dynamic System Analysis” on page 84 and Appendix C, “DSA diagnostic test results,” on page 837.

  • Page 98: Viewing Event Logs Through The Setup Utility

    Use IPMItool to view the system-event log (requires IPMI driver). v Use the web browser interface to the IMM to view the system-event log locally (requires RNDIS USB LAN driver). System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 99: Clearing The Event Logs

    (using an operating system event log (requires IPMI driver) or create controlled network ports). an output file that you can send to IBM service and support (using ftp or local copy). v Use IPMItool to view the system-event log (requires IPMI driver).

  • Page 100: Post

    If POST detects a problem, an error message is sent to the POST event log, see “Event logs” on page 81 for more information. IBM Dynamic System Analysis IBM Dynamic System Analysis (DSA) collects and analyzes system information to aid in diagnosing server problems. DSA collects the following information about the server:...

  • Page 101: Dsa Editions

    It is provided in the flash memory on the server, or you can create a bootable media such as a CD, DVD, ISO, USB, or PXE using the IBM ToolsCenter Bootable Media Creator (BoMC). For more details, see the BoMC User Guide at http://www.ibm.com/support/entry/portal/...

  • Page 102: Running The Dsa Preboot Diagnostic Programs

    If the server stops during testing and you cannot continue, restart the server and try running the DSA Preboot diagnostic programs again. If the problem remains, replace the component that was being tested when the server stopped. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 103: Diagnostic Text Messages

    If you are running the DSA interactive menu (CLI), type :x to exit the Execute Tests menu; then, select completed tests to view the results. Results You can also send the DSA error log to IBM support to aid in diagnosing the server problems. Automated service request (call home) IBM provides tools that can automatically collect and send data or call IBM Support when an error is detected.

  • Page 104: Ibm Electronic Service Agent

    IBM Support. You can also choose to collect data manually. It uses minimal system resources, and can be downloaded from the IBM website. For more information and to download IBM Electronic Service Agent, go to http://www-01.ibm.com/support/ esa/.

  • Page 105: Cd/Dvd Drive Problems

    If an action step is preceded by “(Trained technician only),” that step must be performed only by a Trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 106: General Problems

    If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 107 If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 108: Hypervisor Problems

    If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 109: Intermittent Problems

    If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 110: Memory Problems

    If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 111 If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 112: Microprocessor Problems

    If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 113: Monitor And Video Problems

    If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 114 If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 115: Network Connection Problems

    If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 116: Power Problems

    If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 117 If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 118 If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 119 If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 120 If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 121 If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 122 If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 123 If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 124 If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 125: Serial-Device Problems

    If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 126: Software Problems

    If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.

  • Page 127: Universal Serial Bus (Usb) Port Problems

    If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and new device drivers or to submit a request for information.
  • Page 128 2 (or Rear Hard disk Drives in Rear two Hard-disk-drive kit on Riser 2) v Riser-card assembly 2 (or Rear two Hard-disk-drive kit on Riser 2) v Microprocessor 2 v Microprocessor 1 System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 129 Table 7. Components associated with power rail errors (continued) Pwr rail error in the IMM event log Components Pwr rail H error v Hard disk drives at backplane assembly 3 v Hard disk drive backplane assembly 3 v PCIe Solid state drives v PCIe Solid state drive backplane assembly Pwr rail I error v Hard disk drives at backplane assembly 1 and/or...

  • Page 130: Solving Ethernet Controller Problems

    Make sure that the device drivers on the client and server are using the same protocol. Results If the Ethernet controller still cannot connect to the network but the hardware appears to be working, the network administrator must investigate other possible causes of the error. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 131: Solving Undetermined Problems

    Turn on the server and reconfigure it each time. v Any external devices. v Surge-suppressor device (on the server). v Printer, mouse, and non-IBM devices. v Each adapter. v Hard disk drives. v Memory modules. The minimum configuration requirement is 4 GB DIMM in DIMM slot 1.

  • Page 132: Problem Determination Tips

    Machine type and model v UEFI firmware level v IMM firmware level v Adapters and attachments, in the same locations v Address jumpers, terminators, and cabling v Software versions and levels System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 133: Recovering The Server Firmware (Uefi Update Failure)

    Configuration option settings v Operating-system control-file setup See Appendix D, “Getting help and technical assistance,” on page 973 for information about calling IBM for service. Recovering the server firmware (UEFI update failure) Use this information to recover the server firmware.
  • Page 134 19. Reinstall the top cover (see “Replacing the top cover” on page 147). 20. Reconnect the power cord and any cables that you removed. 21. Restart the server. The system begins the power-on self-test (POST). System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 135: In-Band Automated Boot Recovery Method

    22. If these recovery efforts fail, contact your IBM service representative for support. Results In-band automated boot recovery method This section details the in-band automated boot recovery method. About this task Note: Use this method if the BOARD LED on the light path diagnostics panel is lit and there is a log entry or Booting Backup Image is displayed on the firmware splash screen;...

  • Page 136: Nx-Boot Failure

    To specify the number of consecutive restart attempts that will trigger the Nx-boot failure feature, in the Setup utility, click System Settings > Recovery > POST Attempts > POST Attempts Limit. The available options are 3, 6, 9, and 255 (disable Nx-boot failure). System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 137: Chapter 4. Parts Listing, System X3650 M5 Type 5462

    See “Structural parts” on page 128 for the list of structural parts. v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.
  • Page 138 Figure 47. Server components The following table lists the part numbers for the server replaceable components. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 139 550W High Efficiency Platinum AC Power Supply 94Y8137 750W High Efficiency Platinum AC Power Supply 94Y8144 750W High Efficiency Titanium AC Power Supply 94Y8150 900W High Efficiency Platinum AC Power Supply 94Y8148 Power supply filler panel 94Y7610 Chapter 4. Parts listing, System x3650 M5 Type 5462...
  • Page 140 Hard disk drive, 3.5-inch hot-swap, 4 TB, SAS, 7.2 K 00FN209 Hard disk drive, 3.5-inch hot-swap, 6 TB, SAS, 7.2 K 00FN229 Self-Encrypting drive, 3.5-inch hot-swap, 2 TB, SAS, 7.2 K 00FN239 System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 141 00Y3340 QLogic 16Gb FC dual-port HBA 00Y3344 Broadcom NetXtreme I Quad Port GbE Adapter 90Y9355 Broadcom NetXtreme I Dual Port GbE Adapter 90Y9373 Broadcom NetXtreme Dual Port 10GbE SFP+ Adapter 94Y5182 Chapter 4. Parts listing, System x3650 M5 Type 5462...
  • Page 142 Cable, SAS HD 835/770 mm 00FK841 Cable, SAS HD 950/905 mm 00FK847 Cable, SAS HD 950/905 mm 00FK849 Cable, 0.6M HD SAS to mSAS 00D2142 Cable, 1.5M HD SAS to mSAS 00D2144 System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 143 Thermal grease 41Y9292 USB backplate 44E8877 RDX 320GB Internal USB drive 46C2346 External RDX USB 3.0 drive dock 46C2347 320GB cartridge 46C5394 500GB cartridge 46C5395 NVIDIA Grid K1 (Actively Cooled) 90Y2432 Chapter 4. Parts listing, System x3650 M5 Type 5462...

  • Page 144: Structural Parts

    59P4739 Structural parts Structural parts are not covered by the IBM Statement of Limited Warranty. You can place an order on the structural parts from the IBM retail store. The following structural parts are available for purchase from the retail store.

  • Page 145: Power Cords

    To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter's Laboratories (UL) and certified by the Canadian Standards Association (CSA).
  • Page 146 Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela 39M5219 Korea (Democratic People’s Republic of), Korea (Republic of) 39M5199 Japan 39M5068 Argentina, Paraguay, Uruguay 39M5226 India 39M5240 Brazil System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 147: Chapter 5. Removing And Replacing Components

    Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.

  • Page 148: General Cable Routing Connections

    The following illustration shows the internal routing and connectors for the video graphic adapter (VGA) power cables: Video graphic adapters Video card power Video card power connector 2 connector 1 VGA power cables Figure 48. VGA power cables connection System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 149: 2.5-Inch Hard Disk Drive Cable Connection

    2.5-inch hard disk drive cable connection The following illustrations show the cabling information for the 2.5-inch drive models. Important: Make sure all SAS cables are routed lower than the DIMM latches. 8x2.5-inch drive model The internal routing for the 8x2.5-inch drive model cables. The following illustration shows the internal routing for the 8x2.5-inch drive model cables.
  • Page 150 8x2.5-inch hot-swap hard disk drive model v 8x2.5-inch hot-swap hard disk drive 2.5-inch HDD hot-swap backplane Power / configuration cable SAS 1 SAS 0 SAS signal cable Figure 51. Cable connection System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 151: 16X2.5-Inch Drive Model

    SAS signal cable Power / configuration cable SAS 0 SAS 1 Figure 52. 8x2.5-inch hot-swap hard disk drive cabling 16x2.5-inch drive model The internal routing for the 16x2.5-inch drive model cables. The following illustration shows the internal routing for the 16x2.5-inch drive model cables.
  • Page 152 Power / configuration cable 2.5-inch HDD hot-swap backplane Power / configuration cable SAS 1 SAS 0 SAS signal cable SAS 1 SAS 0 SAS signal cable Figure 54. 16x2.5-inch hot-swap hard disk drive cabling System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 153 SAS signal cables Power / configuration cables SAS 0 SAS 1 SAS 0 SAS 1 Figure 55. 16x2.5-inch hot-swap hard disk drive cabling v 16x2.5-inch hot-swap hard disk drive with one expander Power / configuration cable 2.5-inch HDD hot-swap backplane (expander) 2.5-inch HDD hot-swap backplane Power / configuration cable SAS signal cable...

  • Page 154: 24X2.5-Inch Drive Model

    The internal routing for the 24x2.5-inch drive model cables. The following illustration shows the internal routing for the 24x2.5-inch drive model cables. 24x2.5-inch hot-swap hard disk drive model v 24x2.5-inch hot-swap hard disk drive with 3 identical backplanes System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 155 2.5-inch HDD hot-swap backplane Power / configuration cable 2.5-inch HDD hot-swap backplane Power / configuration cable SAS 1 2.5-inch HDD hot-swap backplane SAS 0 Power / configuration cable SAS signal cable SAS 1 SAS 0 SAS signal cable SAS 1 SAS 0 SAS signal cable Figure 58.
  • Page 156 Figure 60. 24x2.5-inch hot-swap hard disk drive cabling SAS signal cables Power / configuration cables SAS 0 SAS 1 SAS 1 SAS 0 SAS 0 SAS 1 Figure 61. 24x2.5-inch hot-swap hard disk drive cabling System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 157 v 24x2.5-inch hot-swap hard disk drive with two expanders Power / configuration cable 2.5-inch HDD hot-swap backplane (expander) Power / configuration cable 2.5-inch HDD hot-swap backplane (expander) 2.5-inch HDD hot-swap backplane Power / configuration cable SAS signal cable SAS signal cable Figure 62.

  • Page 158: 3.5-Inch Hard Disk Drive Cable Connection

    8x3.5-inch simple-swap hard disk drive with hardware RAID SAS signal cable Power / configuration cable Figure 64. 8x3.5-inch simple-swap hard disk drives with hardware RAID cabling v 8x3.5-inch simple-swap hard disk drive with software RAID System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 159 SAS signal cable Power / configuration cable Figure 65. 8x3.5-inch simple-swap hard disk drives with software RAID cabling 8x3.5-inch hot-swap hard disk drive model v 8x3.5-inch hot-swap hard disk drive Chapter 5. Removing and replacing components...

  • Page 160: 12X3.5-Inch Drive Model

    The internal routing for the 12x3.5-inch drive model cables. The following illustration shows the internal routing for the 12x3.5-inch drive model cables. 12x3.5-inch hot-swap hard disk drive model v 12x3.5-inch hot-swap hard disk drive System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 161: Removing And Replacing Server Components

    Removing and replacing structural parts Replacement of structural parts is your responsibility. If IBM installs a structural part at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.

  • Page 162: Removing The Top Cover

    5. If you are instructed to return the top cover, follow all of the packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 163: Replacing The Top Cover

    Replacing the top cover Use this information to replace the server top cover. About this task To replace the server top cover, complete the following steps: Procedure 1. Make sure that all cables, adapters, and other components are installed and seated correctly and that you have not left loose tools or parts inside the server.

  • Page 164: Removing And Replacing Tier 1 Crus

    Removing and replacing Tier 1 CRUs Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.

  • Page 165: Replacing The Air Baffle

    7. If you are instructed to return the air baffle, follow all of the packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the air baffle Use this information to replace the air baffle. About this task To replace the air baffle, complete the following steps: Procedure...

  • Page 166: Removing The Power Paddle Module

    Figure 72. Power paddle module removal 6. If you are instructed to return the power paddle module, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 167: Replacing The Power Paddle Module

    Replacing the power paddle module Use this information to install the power paddle module. About this task To install the power paddle module, complete the following steps: Procedure 1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines”...

  • Page 168: Removing The Front Usb Assembly

    3. Remove the top cover (see “Removing the top cover” on page 146). 4. Align and slide the front USB assembly into the server until it clicks into place. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 169 Front USB assembly Figure 75. Front USB assembly installation 5. Connect the cable on the front USB assembly to the system board. The following illustration shows the cable routing for the front USB assembly. Front USB connector Front USB cable Figure 76.

  • Page 170: Removing A Hot-Swap Hard Disk Drive

    3. Slide the latch to unlock the drive handle. 2.5-inch hot-swap hard disk drive Latch Handle Figure 77. 2.5-inch hot-swap hard disk drives removal System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 171: Replacing A Hot-Swap Hard Disk Drive

    The following notes describe the type of hard disk drives that the server supports and other information that you must consider when you install a hard disk drive. For a list of supported hard disk drives, see http://www.ibm.com/systems/info/ x86servers/serverproven/compat/us/. v Locate the documentation that comes with the hard disk drive and follow those instructions in addition to the instructions in this chapter.
  • Page 172 If the yellow hard disk drive status LED of a drive is lit continuously, that drive is faulty and must be replaced. If the green hard disk drive activity LED is flashing, the drive is being accessed. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 173: Removing A Simple-Swap Hard Disk Drive

    Note: If the server is configured for RAID operation using a ServeRAID adapter, you might have to reconfigure your disk arrays after you install hard disk drives. See the ServeRAID adapter documentation for additional information about RAID operation and complete instructions for using the ServeRAID adapter.

  • Page 174: Replacing A Simple-Swap Hard Disk Drive

    You must turn off the server before installing simple-swap drives in the server. Before you install a simple-swap SATA hard disk drive, read the following information. For a list of supported hard disk drives, see http://www.ibm.com/ systems/info/x86servers/serverproven/compat/us/. v Locate the documentation that comes with the hard disk drive and follow those instructions in addition to the instructions in this chapter.
  • Page 175 To install a simple-swap hard disk drive, complete the following steps: Procedure 1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines” on page 283. 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables.

  • Page 176: Removing The Optical Drive Cable

    (on the left of the cable connector). At the same time, ▌2▐grasp the cable connector and slide it to the right. Remove the optical drive cable from the connector on the rear of the optical drive cage. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 177: Replacing The Optical Drive Cable

    Cable connector latch Figure 86. Optical drive cable latch 7. If you are instructed to return the optical drive cable, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the optical drive cable Use this information to install the optical drive cable.
  • Page 178 7. Replace the top cover (see “Replacing the top cover” on page 147). 8. Slide the server into the rack. 9. Reconnect the power cords and any cables that you removed. 10. Turn on the peripheral devices and the server. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 179: Removing An Optical Drive

    Removing an optical drive Use this information to remove an optical drive. About this task You can go to “Front view” on page 19 to see the locations of an optical drive on the server. To remove an optical drive, complete the following steps: Procedure 1.

  • Page 180: Replacing An Optical Drive

    5. Remove the retention clip from the side of the optical drive filler panel. Save the optical drive filler panel for future use. Note: If you are installing an optical drive that contains a laser, observe the following safety precautions. Statement 3 System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 181 CAUTION: When laser products (such as CD-ROMs, optical drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

  • Page 182: Removing A Memory Module

    5. Carefully open the retaining clips on each end of the DIMM connector and remove the DIMM. Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 183: Installing A Memory Module

    (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/ for a list of supported memory modules for the server. – The specifications of a DDR4 DIMM are on a label on the DIMM, in the following format.
  • Page 184 The RDIMM options that are available for the server are 4 GB, 8 GB, and 16 GB. The server supports a minimum of 4 GB and a maximum of 384 GB of system memory using RDIMMs. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 185 v The LRDIMM option that is available for the server is 32 GB and 64 GB. The server supports a minimum of 32 GB and a maximum of 1536 GB of system memory using LRDIMMs. Note: The amount of usable memory is reduced depending on the system configuration.
  • Page 186 (1600 MHz). Please refer to the Understanding and Optimizing Memory Performance for Intel Xeon Processor E5-2600 v3 Series in IBM Flex System, System x, and BladeCenter Platforms white paper for the detail.
  • Page 187 Figure 95. DIMM installation 6. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the outside of the server. Then, remove the DIMM from the package. 7. Turn the DIMM so that the alignment slot align correctly with the alignment tab.

  • Page 188: Removing The Fan Cage Assembly

    Figure 96. Fan cage assembly removal 5. If you are instructed to return the fan cage assembly, follow all of the packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 189: Replacing The Fan Cage Assembly

    Replacing the fan cage assembly Use this information to replace the fan cage assembly. About this task To install the fan cage assembly, complete the following steps: Procedure 1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines”...

  • Page 190: Removing A Hot-Swap Fan

    Attention: To ensure proper operation, replace a failed hot-swap fan within 30 seconds. 4. If you are instructed to return the fan, follow all of the packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 191: Replacing A Hot-Swap Fan

    Replacing a hot-swap fan Use this information to replace a hot-swap fan. About this task For proper cooling, the server requires that all four dual-motor hot-swap fans be installed at all times. Attention: To ensure proper operation, replace a failed hot-swap fan within 30 seconds.

  • Page 192: Removing The Media Cage

    Note: To disconnect the operator information/LCD panel cable, press evenly on the connector first; then, pull the cable out. Front USB cable DVD drive cable Operator information / LCD panel cable Figure 100. Cable routing System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 193 5. Loosen the thumbscrew that is used to secure the media cage onto the server. Thumbscrew Figure 101. Thumbscrew 6. Carefully push the media cage out of the server and set it aside. Media cage Figure 102. Media cage removal 7.

  • Page 194: Replacing The Media Cage

    6. Reconnect the USB, CD/DVD and operator information/LCD panel cables to the system board first; then, route the cables as the following illustration. Remember to insert the cables into the cable clip for proper routing. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 195 Front USB cable DVD drive cable Operator information / LCD panel cable Figure 105. Cable routing 7. Replace the top cover (see “Replacing the top cover” on page 147). 8. Slide the server into the rack. 9. Reconnect the power cords and any cables that you removed. 10.

  • Page 196: Removing A Riser-Card Assembly

    For half-length and low profile adapters PCI riser-card assembly 2 PCI riser-card assembly 1 Figure 106. Riser-card assembly removal - half-length and low profile adapters v For full-height, full-length adapters System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 197: Replacing A Riser-Card Assembly

    PCI riser-card assembly 2 PCI riser-card assembly 1 Shipping bracket for riser-card assembly Figure 107. Riser-card assembly removal - full-height, full-length adapters 5. If you are instructed to return the riser-card assembly, follow all of the packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 198 Figure 108. Riser-card assembly installation - half-length and low profile adapters v For full-height, full-length adapters Note: Shipping brackets are only included in the server that is pre-configured with full-height, full-length adapters System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 199: Removing The Dedicated Slotless Raid Controller

    PCI riser-card assembly 2 PCI riser-card assembly 1 Shipping bracket for riser-card assembly Figure 109. Riser-card assembly installation - full-height, full-length adapters 6. Replace the top cover (see “Replacing the top cover” on page 147). 7. Slide the server into the rack. 8.

  • Page 200: Replacing The Dedicated Slotless Raid Controller

    6. Insert the controller into the RAID connector on the system board until it is firmly seated. The retention brackets secure the controller in place when the controller is firmly seated into the connector. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 201: Removing An Adapter

    Retention bracket Dedicated slotless RAID connector Retention bracket Figure 111. Dedicated slotless RAID controller installation 7. Route the backplane signal cables. (See “2.5-inch hard disk drive cable connection” on page 133 and “3.5-inch hard disk drive cable connection” on page 142). 8.
  • Page 202 (see “Removing the top cover” on page 146). 4. Remove the riser-card assembly that contains the adapter (see Removing a riser-card assembly). System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 203 v If you are removing an adapter from PCI expansion slot 1, 2, or 3, remove riser-card assembly 1. v If you are removing an adapter from PCI expansion slot 6, 7 or 8, remove riser-card assembly 2. 5. Disconnect any cables from the adapter (make note of the cable routing, in case you reinstall the adapter later).
  • Page 204 Adapter connector (slot 4) Figure 117. Adapter removal 8. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 205 Removing an adapter in the rear two hard-disk-drive kit: Use this information to remove an adapter in the rear two hard-disk-drive kit. About this task To remove an adapter in the rear two hard-disk-drive kit, complete the following steps: Procedure 1.

  • Page 206: Replacing An Adapter

    Table 13. The maximal card dimension supported in each slot Slot Riser-card assembly number The maximal card dimension supported Riser-card assembly 1 Full height, up to full length Full height, up to full length Full height, half length Low-profile Low-profile System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 207 See System-board optional-device connectors for the location of the internal SAS/SATA RAID connector and riser-card slots. You can replace the IBM ServeRAID SAS/SATA adapter with an optional IBM ServeRAID SAS/SATA adapter in the slot. For configuration information, see the ServeRAID documentation at http://www.ibm.com/...
  • Page 208 6. Slide the expansion-slot cover out of the riser-card assembly expansion slot. 7. Align the adapter with the PCI connector on the riser card and press the adapter firmly into the PCI connector on the riser card. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 209 PCI riser-card assembly Bracket Expansion-slot cover Adapter connector Adapter Figure 122. Adapter installation 8. Rotate the retention latch to the close position. Note: Fasten the screw on the retention latch to secure the adapter. 9. If you are installing a full-height, full-length adapter, insert the shipping brackets.
  • Page 210 Figure 124. Riser-card assembly installation - half-length and low profile adapters v For full-height, full-length adapters Note: Shipping brackets are only included in the server that is pre-configured with full-height, full-length adapters System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 211 PCI riser-card assembly 2 PCI riser-card assembly 1 Shipping bracket for riser-card assembly Figure 125. Riser-card assembly installation - full-height, full-length adapters 12. Perform any configuration tasks that are required for the adapter. 13. Reinstall the top cover (see “Replacing the top cover” on page 147). 14.
  • Page 212 10. Reinstall the top cover (see “Replacing the top cover” on page 147). 11. Slide the server into the rack. 12. Reconnect the power cords and any cables that you removed. 13. Turn on the peripheral devices and the server. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 213 Replacing an adapter in the rear two hard-disk-drive kit: Use this information to replace an adapter in the rear two hard-disk-drive kit. About this task To install an adapter, complete the following steps: Procedure 1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines”...

  • Page 214: Removing A Raid Adapter Battery/Flash Power Module

    Figure 128. RAID adapter battery/flash power module removal 7. If you are instructed to return the RAID adapter battery/flash power module, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 215: Replacing A Raid Adapter Battery/Flash Power Module

    Replacing a RAID adapter battery/flash power module Use this information to replace a RAID adapter battery/flash power module. About this task To install a RAID adapter battery/flash power module in the server, complete the following steps: Procedure 1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines”...

  • Page 216: Removing The Rear Two Hard-Disk-Drive Kit

    3. Remove the top cover (see “Removing the top cover” on page 146). 4. Grasp the kit at the front and the rear edge and lift it up to remove from the server. Place the kit on a flat, static-protective surface. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 217 v 2.5-inch rear two hard-disk-drive kit removal 2.5-inch rear two hard-disk-drive kit 1 Figure 131. 2.5-inch rear two hard-disk-drive kit removal v 3.5-inch rear two hard-disk-drive kit removal 3.5-inch rear two hard-disk-drive kit Figure 132. 3.5-inch rear two hard-disk-drive kit removal Chapter 5.

  • Page 218: Replacing The Rear Two Hard-Disk-Drive Kit

    2.5-inch rear two hard-disk-drive kit installation 2.5-inch rear two hard-disk-drive kit 1 Figure 133. 2.5-inch rear two hard-disk-drive kit installation System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 219 v 3.5-inch rear two hard-disk-drive kit installation 3.5-inch rear two hard-disk-drive kit Figure 134. 3.5-inch rear two hard-disk-drive kit installation 5. Connect the Mini-SAS HD cable from the rear hard drive backplane to the RAID card. v For 2.5-inch rear two hard-disk-drive kit 2.5-inch rear hard-disk-drive kit SAS 0 Mini-SAS HD cable...
  • Page 220 Raid adapter SAS signal cable Figure 136. 3.5-inch rear two hard-disk-drive kit cable routing – Connect to the 3.5-inch HDD hot-swap backplane with 12 HDDs from the rear hard drive backplane System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 221 3.5" hard disk drive cage SAS signal cable Figure 137. 3.5-inch rear two hard-disk-drive kit cable routing 6. Press down the HDD kit firmly until the HDD kit is fully seated in the connector on the system board. 7. Replace the top cover (see “Replacing the top cover” on page 147). 8.

  • Page 222: Removing An Eia Assembly

    Any damage to the cable sockets may require replacing the system board. Front USB / operator information panel cable Figure 138. Front USB/operator information panel cable removal 6. Loosen screws and remove them. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 223 Screws Figure 139. Screw removal 7. Tilt the cable cover and remove it from the server. Cable arm cover Figure 140. Cable cover removal 8. Grasp the EIA assembly and pull it slightly forward to remove it from the server. Chapter 5.
  • Page 224 3. Remove the cover (see “Removing the top cover” on page 146). 4. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 172). 5. Disconnect the front video cable from the system board. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 225 Note: Disengage all latches, release tabs or locks on cable connectors when you disconnect all cables from the system board. Failing to release them before removing the cables will damage the cable sockets on the system board. The cable sockets on the system board are fragile. Any damage to the cable sockets may require replacing the system board.
  • Page 226 Figure 146. EIA assembly removal 9. If you are instructed to return the EIA assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 227 3.5-inch model: There are the right EIA assembly and the left EIA assembly on the server, use the following steps to remove them. For the right EIA assembly 1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines”...
  • Page 228 8. Grasp the EIA assembly and pull it slightly forward to remove it from the server. EIA assembly Figure 150. EIA assembly removal 9. Position the EIA assembly as shown in the following illustration; then, remove the assembly out of the server. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 229 EIA assembly Figure 151. Cable removal 10. If you are instructed to return the EIA assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. For the left EIA assembly 1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines”...
  • Page 230 Front video cable Figure 152. Front video cable removal 6. Loosen screws and remove them. Screws Figure 153. Screw removal 7. Tilt the cable cover and remove it from the server. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 231 Cable arm cover Figure 154. Cable cover removal 8. Grasp the EIA assembly and pull it slightly to remove it from the server. EIA assembly Figure 155. EIA assembly removal 9. If you are instructed to return the EIA assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

  • Page 232: Replacing An Eia Assembly

    4. Remove the fan cage (see “Removing the fan cage assembly” on page 172). 5. Insert the cable connector into the cable connector holder. EIA assembly Figure 156. Cable connector installation 6. Align the EIA assembly with the alignment pin. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 233 Alignment pin EIA assembly Figure 157. EIA assembly alignment 7. Push the EIA assembly slightly toward the rear of the server to fix the EIA assembly on the server. EIA assembly Figure 158. EIA assembly installation 8. Tilt and install the cable cover. Chapter 5.
  • Page 234 10. Connect the front USB/operator information panel cables to the system board and the connector mounted on the chassis side wall. Front USB / operator information panel cable Figure 161. Cable connection System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 235 11. Replace the fan cage assembly (see “Replacing the fan cage assembly” on page 173). 12. Replace the top cover (see “Replacing the top cover” on page 147). 13. Slide the server into the rack. 14. Reconnect the power cords and any cables that you removed. 15.
  • Page 236 Alignment pin EIA assembly Figure 163. EIA assembly alignment 7. Tilt and install the cable cover. Cable arm cover Figure 164. Cable cover installation 8. Fasten screws. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 237 Screws Figure 165. Screw installation 9. Connect the front video cable to the system board. Front video cable Figure 166. Cable connection 10. Replace the fan cage assembly (see “Replacing the fan cage assembly” on page 173). 11. Replace the top cover (see “Replacing the top cover” on page 147). 12.
  • Page 238 4. Remove the fan cage (see “Removing the fan cage assembly” on page 172). 5. Insert the cable connector into the cable connector holder. EIA assembly Figure 167. Cable connector installation 6. Align the EIA assembly with the alignment pin. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 239 Alignment pin EIA assembly Figure 168. EIA assembly alignment 7. Push the EIA assembly slightly toward the rear of the server to fix the EIA assembly on the server. EIA assembly Figure 169. EIA assembly installation 8. Angle the cable cover as shown in the following illustration and slide the cable arm towards the front of the server.
  • Page 240 10. Connect the front USB/operator information panel cables to the system board and the connector mounted on the chassis side wall. Front USB / operator information panel cable Figure 172. Cable connection System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 241 11. Replace the fan cage assembly (see “Replacing the fan cage assembly” on page 173). 12. Replace the top cover (see “Replacing the top cover” on page 147). 13. Slide the server into the rack. 14. Reconnect the power cords and any cables that you removed. 15.
  • Page 242 Alignment pin EIA assembly Figure 174. EIA assembly alignment 7. Tilt and install the cable cover. Cable arm cover Figure 175. Cable cover installation 8. Fasten screws. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 243 Screws Figure 176. Screw installation 9. Connect the front video cable to the system board. Front video cable Figure 177. Cable connection 10. Replace the fan cage assembly (see “Replacing the fan cage assembly” on page 173). 11. Replace the top cover (see “Replacing the top cover” on page 147). 12.

  • Page 244: Removing A Power Supply

    To remove a hot-swap ac power supply, complete the following steps: Procedure 1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines” on page 283. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 245: Replacing A Power Supply

    Before you install an additional power supply or replace a power supply with one of a different wattage, you may use the IBM Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to http://www.ibm.com/systems/bladecenter/...
  • Page 246 2. Touch the static-protective package that contains the hot-swap power supply to any unpainted metal surface on the server; then, remove the power supply from the package and place it on a static-protective surface. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 247 3. If you are installing a hot-swap power supply into an empty bay, remove the power-supply filler from the power-supply bay. Power supply filler panel Hot-swap power supply 2 Figure 179. Power supply installation 4. Grasp the handle on the rear of the power supply and slide the power supply forward into the power-supply bay until it clicks.

  • Page 248: Removing The 2.5-Inch Simple-Swap Backplate Assembly/Hot-Swap Hard Disk Drive Backplane

    5. To obtain more working room, remove the fan cage assembly (see “Removing the fan cage assembly” on page 172). 6. Lift the two front release latches and rotate the backplate assembly/backplane toward the rear of the server to remove the backplate assembly/backplane. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 249: Replacing The 2.5-Inch Simple-Swap Backplate Assembly/Hot-Swap Hard Disk Drive Backplane

    Release latchs 2.5-inch HDD hot-swap backplane (expander) 2.5-inch HDD hot-swap backplane Figure 181. 2.5-inch simple-swap backplate assembly/hot-swap hard disk drive backplane removal 7. Disconnect all cables from the hard disk drive backplane and the system board. Note: Disengage all latches, release tabs or locks on cable connectors when you disconnect all cables from the system board.
  • Page 250 10. Install the top cover (see “Replacing the top cover” on page 147). 11. Slide the server into the rack. 12. Reconnect the power cords and any cables that you removed. 13. Turn on the peripheral devices and the server. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 251: Removing The 3.5-Inch Simple-Swap Backplate Assembly/Hot-Swap Hard Disk Drive Backplane

    Removing the 3.5-inch simple-swap backplate assembly/hot-swap hard disk drive backplane Use this information to remove the 3.5-inch simple-swap backplate assembly/hot-swap hard disk drive backplane. About this task To remove the 3.5-inch simple-swap backplate assembly/hot-swap hard disk drive backplane, complete the following steps: Procedure 1.
  • Page 252 9. If you are instructed to return the hard disk drive backplate assembly/backplane, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 253: Replacing The 3.5-Inch Simple-Swap Backplate Assembly/Hot-Swap Hard Disk Drive Backplane

    Replacing the 3.5-inch simple-swap backplate assembly/hot-swap hard disk drive backplane Use this information to replace the 3.5-inch simple-swap backplate assembly/hot-swap hard disk drive backplane. About this task To install the 3.5-inch simple-swap backplate assembly/hot-swap hard disk drive backplane, complete the following steps: Procedure 1.
  • Page 254 11. Install the top cover (see “Replacing the top cover” on page 147). 12. Slide the server into the rack. 13. Reconnect the power cords and any cables that you removed. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 255: Removing A Usb Embedded Hypervisor Flash Device

    14. Turn on the peripheral devices and the server. Removing a USB embedded hypervisor flash device Use this information to remove a USB embedded hypervisor flash device. About this task To remove a USB hypervisor flash device, complete the following steps: Procedure 1.

  • Page 256: Replacing A Usb Embedded Hypervisor Flash Device

    6. Reconnect the power cords and any cables that you removed. 7. Replace the top cover (see “Replacing the top cover” on page 147). 8. Slide the server into the rack. 9. Turn on the peripheral devices and the server. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 257: Removing The System Battery

    The following notes describe information that you must consider when replacing the battery. About this task v IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
  • Page 258 Any damage to the socket may require replacing the system board. 6. Dispose of the battery as required by local ordinances or regulations. See the IBM Environmental Notices and User's Guide on the IBM Documentation CD for more information. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 259: Replacing The System Battery

    Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 260 10. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server. 11. Start the Setup utility and reset the configuration. v Set the system date and time. v Set the power-on password. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 261: Removing The Lcd System Information Display Panel

    v Reconfigure the server. See “Using the Setup utility” on page 48 for details. Removing the LCD system information display panel Use this information to remove the LCD system information display panel. About this task Removing the LCD panel assembly on a 3.5-inch model To remove the LCD panel assembly on a 3.5-inch model, complete the following steps.
  • Page 262 7. ▌1▐Pull the tab on the LCD retention bracket to the left to disengage the retention bracket. ▌2▐Rotate the retention bracket to remove it from the server. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 263 Retention bracket Media cage Figure 196. Retention bracket removal 8. Carefully remove the LCD system information display panel out of the media cage. LCD system information display panel Media cage Figure 197. LCD system information display panel removal 9. If you are instructed to return the LCD system information display panel, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

  • Page 264: Replacing The Lcd System Information Display Panel

    Figure 199. LCD system information display panel installation 7. Hinge the retention bracket into the slot on the LCD panel assembly and rotate it until it clicks into place. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 265 Retention bracket Figure 200. Retention bracket installation 8. Connect the cable to the rear of the LCD system information display panel. 9. Slide the LCD panel assembly into the server until it clicks into place. LCD panel assembly Figure 201. LCD panel assembly installation 10.
  • Page 266 6. A separate bezel is needed if your media cage has a bezel without the opening and buttons for the LCD panel, To remove the media cage bezel, complete the following steps: System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 267 a. Disengage the three snaps on the media cage bezel from the media cage. The following illustration shows the location of three snaps. Snaps Hooks Figure 203. Snaps (the rear side of the media cage) b. Lift the bezel upwards; then, pivot and rotate the bezel along the hooks to remove it from the media cage.
  • Page 268 Alignment pins Media cage Figure 206. LCD system information display panel installation 9. Insert the retention bracket into the slot on the media cage and push it until it clicks into place. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 269 Retention bracket Media cage Figure 207. Retention bracket installation 10. If you have removed the media cage bezel, install the new media cage bezel with LCD opening and buttons. Angle the media cage bezel and insert the three hooks on the rear side of the media cage bezel into slots on the media cage.

  • Page 270: Removing The Operator Information Panel Assembly

    4. Disconnect the cable from the back of the operator information panel assembly. 5. ▌1▐Pull up the release tab slightly and ▌2▐slide the operator information panel assembly out of the server. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 271: Replacing The Operator Information Panel Assembly

    Operator information Release latch panel assembly Figure 210. Operator information panel removal 6. If you are instructed to return the operator information panel assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the operator information panel assembly Use this information to replace the operator information panel assembly.
  • Page 272 6. Replace the top cover (see “Replacing the top cover” on page 147). 7. Slide the server into the rack. 8. Reconnect the power cords and any cables that you removed. 9. Turn on the peripheral devices and the server. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 273: Removing The Security Bezel

    Removing the security bezel Use this information to remove the security bezel. About this task To remove the security bezel, complete the following steps. Procedure 1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines” on page 283. 2.

  • Page 274: Removing And Replacing Tier 2 Crus

    Completing the installation. Removing and replacing Tier 2 CRUs You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server. The illustrations in this document might differ slightly from your hardware.
  • Page 275 Installation tool Microprocessor Figure 215. Microprocessor installation tools To remove a microprocessor and heat sink, complete the following steps: Procedure 1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines” on page 283. 2. Turn off the server and peripheral devices and disconnect all power cords. 3.
  • Page 276 Heat sink release lever Heat sink Lock tab Figure 217. Heat sink removal 8. Open the microprocessor socket release levers and retainer. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 277 Microprocessor release lever Microprocessor release lever Figure 218. Microprocessor socket levers and retainer disengagement a. Identify which release lever is labeled as the first release lever to open and open it. b. Open the second release lever on the microprocessor socket. c.
  • Page 278 Align the installation tool with the screws, as shown in the following graphic, and lower the installation tool on the microprocessor. The installation tool rests flush on the socket only when it is aligned correctly. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 279 Installation tool Microprocessor Figure 221. Installation tool alignment c. To remove the microprocessor, gently twist the handle of the installation tool clockwise until it locks in the “H” or “L” position, depending on the size of microprocessor, and then lift the microprocessor out of the socket. Handle Installation tool Microprocessor...

  • Page 280: Replacing A Microprocessor And Heat Sink

    When one microprocessor is installed, the air baffle must be installed to provide proper system cooling. v Do not remove the first microprocessor from the system board when you install the second microprocessor. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 281 Note: Removing the heat sink from the microprocessor destroys the even distribution of the thermal grease and requires replacing the thermal grease. v To order an additional optional microprocessor, contact your IBM sales representative or IBM reseller. Installation tool has two settings for installing two different sizes of microprocessors.
  • Page 282 6. Rotate the heat sink retention module release lever to the open position. Heat sink release lever Lock tab Retainer bracket Figure 225. Heat-sink lever rotation 7. Open the microprocessor socket release levers and retainer: System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 283 Microprocessor release levers Figure 226. Microprocessor socket levers and retainer disengagement a. Identify which release lever is labeled as the first release lever to open and open it. b. Open the second release lever on the microprocessor socket. c. Open the microprocessor retainer. Attention: Do not touch the connectors on the microprocessor and the microprocessor socket.
  • Page 284 Figure 228. Installation tool handle adjustment The following illustrations show the installation tool in the locked and unlocked positions. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 285 Lock Position Unlock Position E5-x6xx v3 E5-x6xx v4 Figure 229. Installation tool Microprocessor Figure 230. Installation tool removal Attention: v Do not press the microprocessor into the socket. v Make sure that the microprocessor is oriented and aligned correctly in the socket before you try to close the microprocessor retainer.
  • Page 286 Identify which release lever is labeled as the first release lever to close and close it. c. Close the second release lever on the microprocessor socket. 11. Install the heat sink. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 287 Attention: v Do not set down the heat sink after you remove the plastic cover. v Do not touch the thermal grease on the bottom of the heat sink after you remove the plastic cover. Touching the thermal grease will contaminate it. See “Thermal grease”...
  • Page 288 13. Install the top cover (see “Replacing the top cover” on page 147). 14. Slide the server into the rack. 15. Reconnect the power cords and any cables that you removed. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 289 16. Turn on the peripheral devices and the server. Results Thermal grease: The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease.

  • Page 290: Removing The Heat-Sink Retention Module

    6. Use a screwdriver and remove the four screws that secure the retention module to the system board; then, lift the retention module from the system board. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 291: Replacing The Heat-Sink Retention Module

    Heat sink retention module Figure 239. Heat-sink retention module removal 7. If you are instructed to return the heat-sink retention module, follow all the packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the heat-sink retention module Use this information to replace the heat-sink retention module.

  • Page 292: Removing The System Board

    (FoD) keys that were enabled. Reactivate any Features on Demand features. Instructions for automating the activation of features and installing activation keys is in the IBM Features on Demand User's Guide. To download the document, go to /http://www.ibm.com/systems/x/fod/, log in, and click Help.
  • Page 293 Procedure 1. Read the safety information that begins on “Safety” on page vii, “Handling static-sensitive devices” on page 285, and “Installation guidelines” on page 283. 2. Turn off the server and any attached devices. 3. Turn off the peripheral devices and disconnect all power cords. Note: When you replace the system board, you must either update the server with the latest firmware or restore the pre-existing firmware that the customer provides on a diskette or CD image.
  • Page 294 System board handles Thumb screws Figure 241. System board removal ▌1▐Push the system board toward the broadside of the server and ▌2▐lift the system board up. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 295: Replacing The System Board

    57. 4. Reactivate any Features on Demand features. Instructions for automating the activation of features and installing activation keys is in the IBM Features on Demand User's Guide. To download the document, go to /http:// www.ibm.com/systems/x/fod/, log in, and click Help.
  • Page 296 Figure 243. System board installation 3. ▌1▐Slide the system-board toward the rear of the server to secure it in place. 4. ▌2▐Tighten the two thumbscrews to secure the system board to the chassis. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 297 System board handles Thumb screws Figure 244. System board installation 5. Reconnect to the system board the cables that you disconnected in step 13 of “Removing the system board” on page 276 (see “Internal cable routing and connectors” on page 131). 6.

  • Page 298: Installing Optional Devices

    In addition to the instructions in this chapter for installing optional hardware devices, updating the firmware and device drivers, and completing the installation, IBM Business Partners must also complete the steps in “Instructions for IBM Business Partners” on page 303.

  • Page 299: Installation Guidelines

    Installation guidelines Use the installation guidelines to install the System x3650 M5 Type 5462. Attention: Static electricity that is released to internal server components when the server is powered-on might cause the system to halt, which might result in the loss of data.
  • Page 300 Microprocessor socket 2 always contains either a socket cover or a microprocessor and heat sink. v You have installed the fifth and sixth fans when you installed the second microprocessor option. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 301 Working inside the server with the power on: Guidelines to work inside the server with the power on. Attention: Static electricity that is released to internal server components when the server is powered-on might cause the server to halt, which might result in the loss of data.

  • Page 302: Installing A 8X 2.5-Inch Simple-Swap Hdd Serveraid Assembly Kit

    Use this information to install a 8x 2.5-inch simple-swap HDD ServeRAID assembly kit. About this task You can install an IBM System x3650 M5 8x 2.5-inch simple-swap HDD ServeRAID assembly kit to support eight 2.5-inch simple-swap hard disk drives in the server. See http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/ for a list of supported optional devices.
  • Page 303 2.5-inch HDD simple-swap backplate Figure 245. 2.5-inch simple-swap/hot-swap hard disk drive backplate assembly/backplane installation 8. Connect the SAS signal and power/configuration cables to the system board. Chapter 5. Removing and replacing components...
  • Page 304 11. Install the top cover (see “Replacing the top cover” on page 147). 12. Slide the server into the rack. 13. Reconnect the power cords and any cables that you removed. 14. Turn on the peripheral devices and the server. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 305: Installing A 8X 3.5-Inch Simple-Swap Hdd Serveraid Assembly Kit

    Use this information to install a 8x 3.5-inch simple-swap HDD ServeRAID assembly kit. About this task You can install an IBM System x3650 M5 8x 3.5-inch simple-swap HDD ServeRAID assembly kit to support eight 3.5-inch simple-swap hard disk drive model in the server. See http://www.ibm.com/systems/info/x86servers/serverproven/compat/ us/ for a list of supported optional devices.
  • Page 306 Figure 247. 3.5-inch simple-swap backplate assembly/hot-swap hard disk drive backplane 9. Connect the SAS signal and power/configuration cables to the system board. SAS signal cable Power / configuration cable Figure 248. 8x3.5-inch simple-swap hard disk drive with hardware RAID cabling System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 307: Installing A 8X 2.5-Inch Hot-Swap Hdd Assembly Kit

    Use this information to install a 8x 2.5-inch hot-swap HDD assembly kit. About this task You can install an IBM System x3650 M5 8x 2.5-inch hot-swap HDD assembly kit to add eight additional 2.5-inch hot-swap hard disk drives in the server. See http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/ for a...
  • Page 308 8. Connect SAS signal and power/configuration cables to the backplane and the system board as the following illustrations. v If the new backplane is installed in slot 2, route cables as the following illustration. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 309 Note: Use right angle mini SAS HD Y-cable to connect to PCI expansion slots 4. 2.5-inch HDD hot-swap backplane Power / configuration cable 2.5-inch HDD hot-swap backplane Power / configuration cable SAS 1 SAS 0 SAS signal cable SAS 1 SAS 0 SAS signal cable Figure 251.
  • Page 310 2.5-inch HDD hot-swap backplane SAS 0 Power / configuration cable SAS signal cable SAS 1 SAS 0 SAS signal cable SAS 1 SAS 0 SAS signal cable Figure 253. Cable connections System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 311 SAS signal cables Power / configuration cables SAS 0 SAS 1 SAS 0 SAS 1 SAS 0 SAS 1 Figure 254. Cable routing b. If the expander is installed in slot 2, route cables as the following illustration. Note: Use right angle mini SAS HD Y-cable to connect to PCI expansion slots 4.
  • Page 312 SAS signal cable SAS signal cable Figure 255. Cable connection SAS signal cables Power / configuration cables SAS 0 SAS 1 SAS 1 SAS 0 SAS 0 SAS 1 Figure 256. Cable routing System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 313: Installing A 8X 2.5-Inch Hot-Swap Hdd Assembly With Expander Kit

    Use this information to install a 8x 2.5-inch hot-swap HDD assembly kit with expander. About this task You can install an IBM System x3650 M5 8x 2.5-inch hot-swap HDD assembly with expander kit to add eight additional 2.5-inch hot-swap hard disk drives in the server. See http://www.ibm.com/systems/info/x86servers/serverproven/compat/ us/ for a list of supported optional devices.
  • Page 314 2.5-inch HDD hot-swap backplane Figure 258. Expander installation 9. Connect mini-SAS HD cables, power/configuration and Mini-SAS HD Y-cable which come with the option kit to the backplanes and the system board. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 315 v If you are installing the new expander in slot 2, connect and route cables as the following illustrations. Power / configuration cable 2.5-inch HDD hot-swap backplane (expander) 2.5-inch HDD hot-swap backplane Power / configuration cable SAS signal cable Figure 259. Cable connections SAS signal cables Power / configuration cables...
  • Page 316 Power / configuration cable Power / configuration cable 2.5-inch HDD hot-swap backplane (expander) 2.5-inch HDD hot-swap backplane SAS signal cable Power / configuration cable SAS signal cable SAS signal cable Figure 261. Cable connections System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 317 SAS signal cables Power / configuration cables SAS 0 SAS 1 SAS 1 SAS 0 SAS 0 SAS 1 Figure 262. Cable routing b. If the expander is installed in slot 2, connect and route cables as the following illustrations. Power / configuration cable 2.5-inch HDD hot-swap backplane (expander)

  • Page 318: Updating The Server Configuration

    Hypervisor enables guest operating systems to function on the server. For information about configuring the integrated Gigabit Ethernet controller, see “Configuring the Ethernet controller” on page 61. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 319: Instructions For Ibm Business Partners

    2. Shut down and restart the server multiple times to ensure that the server is correctly configured and functions correctly with the newly installed devices. 3. Save the DSA log as a file and send it to IBM. For information about transferring data and logs, see “How to send DSA data to IBM.”...
  • Page 320 System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 321: Appendix A. Integrated Management Module Ii (Imm2) Error Messages

    System: The event is the result of a system error or a configuration change. device is the specific device in the server that caused the event to be generated. Serviceable Whether user action is required to correct the problem. © Copyright IBM Corp. 2014...

  • Page 322: Imm Events That Automatically Notify Support

    ™ If this field is set to Yes, and you have enabled Electronic Service Agent (ESA), IBM Support will be notified automatically if the event is generated. While you wait for IBM Support to call, you can perform the recommended actions for the event.
  • Page 323 Table 16. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f0021-2582ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (All PCI Error) 806f0021-2c01ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (ML2 Card Fault) 806f0021-3001ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName].
  • Page 324 Subsystem [MemoryElementName]. (DIMM 806f010c-2012ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 806f010c-2013ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 806f010c-2014ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 325 Table 16. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f010c-2015ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 806f010c-2016ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 806f010c-2017ffff Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 326 (Drive 22) 806f010d-0417ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 23) 806f010d-0418ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 24) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 327 Table 16. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f010d-0419ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 25) 806f010d-041affff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 26) 806f010d-041bffff The Drive [StorageVolumeElementName]...
  • Page 328 Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 12) 806f020d-040dffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 13) 806f020d-040effff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 14) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 329 Table 16. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f020d-040fffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 15) 806f020d-0410ffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 16) 806f020d-0411ffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName].
  • Page 330 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 806f050c-200affff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 806f050c-200bffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 331 Table 16. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f050c-200cffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 806f050c-200dffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 806f050c-200effff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 332 (Drive 14) 806f060d-040fffff Array [ComputerSystemElementName] has failed. (Drive 15) 806f060d-0410ffff Array [ComputerSystemElementName] has failed. (Drive 16) 806f060d-0411ffff Array [ComputerSystemElementName] has failed. (Drive 17) 806f060d-0412ffff Array [ComputerSystemElementName] has failed. (Drive 18) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 333 Table 16. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f060d-0413ffff Array [ComputerSystemElementName] has failed. (Drive 19) 806f060d-0414ffff Array [ComputerSystemElementName] has failed. (Drive 20) 806f060d-0415ffff Array [ComputerSystemElementName] has failed. (Drive 21) 806f060d-0416ffff Array [ComputerSystemElementName] has failed.
  • Page 334 May also be shown as 4000000300000000 or 0x4000000300000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0003 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 335 40000004-00000000 • 40000006-00000000 40000004-00000000 Ethernet Duplex setting modified from [arg1] to [arg2] by user [arg3]. Explanation: This message is for the use case where A user modifies the Ethernet Port duplex setting. May also be shown as 4000000400000000 or 0x4000000400000000 Severity: Info Alert Category: none Serviceable: No...
  • Page 336 Alert Category: System - IMM Network event Serviceable: No CIM Information: Prefix: IMM and ID: 0009 SNMP Trap ID: 37 Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 337 4000000a-00000000 • 4000000c-00000000 4000000a-00000000 IP subnet mask of network interface modified from [arg1] to [arg2] by user [arg3]. Explanation: This message is for the use case where a user modifies the IP subnet mask of a Management Controller. May also be shown as 4000000a00000000 or 0x4000000a00000000 Severity: Info Alert Category: none Serviceable: No...
  • Page 338 May also be shown as 4000000f00000000 or 0x4000000f00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0015 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 339 40000010-00000000 • 40000012-00000000 40000010-00000000 Security: Userid: [arg1] had [arg2] login failures from WEB client at IP address [arg3]. Explanation: This message is for the use case where a user has failed to log in to a Management Controller from a web browser.
  • Page 340 May also be shown as 4000001500000000 or 0x4000001500000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0021 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 341 40000016-00000000 • 40000018-00000000 40000016-00000000 ENET[[arg1]] DHCP-HSTN=[arg2], DN=[arg3], IP@=[arg4], SN=[arg5], GW@=[arg6], DNS1@=[arg7] . Explanation: This message is for the use case where a Management Controller IP address and configuration has been assigned by the DHCP server. May also be shown as 4000001600000000 or 0x4000001600000000 Severity: Info Alert Category: none Serviceable: No...
  • Page 342 May also be shown as 4000001b00000000 or 0x4000001b00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0027 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 343 4000001c-00000000 • 4000001d-00000000 4000001c-00000000 Watchdog [arg1] Screen Capture Occurred . Explanation: This message is for the use case where an operating system error has occurred and the screen was captured. May also be shown as 4000001c00000000 or 0x4000001c00000000 Severity: Info Alert Category: System - other Serviceable: No CIM Information: Prefix: IMM and ID: 0028...
  • Page 344 May also be shown as 4000002000000000 or 0x4000002000000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0032 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 345 40000021-00000000 • 40000023-00000000 40000021-00000000 Management Controller [arg1] clock has been set from NTP server [arg2]. Explanation: This message is for the use case where a Management Controller clock has been set from the Network Time Protocol server. May also be shown as 4000002100000000 or 0x4000002100000000 Severity: Info Alert Category: none Serviceable: No...
  • Page 346 CIM Information: Prefix: IMM and ID: 0038 SNMP Trap ID: 35 Automatically notify Support: No User response: To avoid losing older log entries, save the log as a text file and clear the log. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 347 40000027-00000000 • 40000029-00000000 40000027-00000000 Platform Watchdog Timer expired for [arg1]. Explanation: This message is for the use case when an implementation has detected a Platform Watchdog Timer Expired May also be shown as 4000002700000000 or 0x4000002700000000 Severity: Error Alert Category: System - OS Timeout Serviceable: No CIM Information: Prefix: IMM and ID: 0039 SNMP Trap ID: 21...
  • Page 348 May also be shown as 4000002c00000000 or 0x4000002c00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0044 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 349 4000002d-00000000 • 4000002f-00000000 4000002d-00000000 DDNS setting changed to [arg1] by user [arg2]. Explanation: DDNS setting changed by user May also be shown as 4000002d00000000 or 0x4000002d00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0045 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 350 May also be shown as 4000003200000000 or 0x4000003200000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0050 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 351 40000033-00000000 • 40000035-00000000 40000033-00000000 IPv6 stateless auto-configuration enabled by user [arg1]. Explanation: IPv6 statless auto-assignment method is enabled by user May also be shown as 4000003300000000 or 0x4000003300000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0051 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 352 May also be shown as 4000003800000000 or 0x4000003800000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0056 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 353 40000039-00000000 • 4000003b-00000000 40000039-00000000 ENET[[arg1]] DHCPv6-HSTN=[arg2], DN=[arg3], IP@=[arg4], Pref=[arg5]. Explanation: IPv6 DHCP-assigned address is active May also be shown as 4000003900000000 or 0x4000003900000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0057 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 354 May also be shown as 4000003e00000000 or 0x4000003e00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0062 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 355 4000003f-00000000 • 40000041-00000000 4000003f-00000000 Web-HTTP port number changed from [arg1] to [arg2] by user [arg3]. Explanation: A user has modified the Web HTTP port number May also be shown as 4000003f00000000 or 0x4000003f00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0063 SNMP Trap ID: Automatically notify Support: No...
  • Page 356 May also be shown as 4000004400000000 or 0x4000004400000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0068 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 357 40000045-00000000 • 40000047-00000000 40000045-00000000 Syslog port number changed from [arg1] to [arg2] by user [arg3]. Explanation: A user has modified the Syslog receiver port number May also be shown as 4000004500000000 or 0x4000004500000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0069 SNMP Trap ID: Automatically notify Support: No...
  • Page 358 May also be shown as 4000004a00000000 or 0x4000004a00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0074 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 359 4000004b-00000000 • 4000004d-00000000 4000004b-00000000 SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address=[arg5], . Explanation: A user changed the SNMP community string May also be shown as 4000004b00000000 or 0x4000004b00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0075 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 360 May also be shown as 4000005000000000 or 0x4000005000000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0080 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 361 40000051-00000000 • 40000053-00000000 40000051-00000000 Server Power Off Delay set to [arg1] by user [arg2]. Explanation: A user configured the Server Power Off Delay May also be shown as 4000005100000000 or 0x4000005100000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0081 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 362 May also be shown as 4000005600000000 or 0x4000005600000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0086 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 363 40000057-00000000 • 40000059-00000000 40000057-00000000 Telnet [arg1] by user [arg2]. Explanation: A user enables or disables Telnet services May also be shown as 4000005700000000 or 0x4000005700000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0087 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 364 May also be shown as 4000005c00000000 or 0x4000005c00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0092 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 365 4000005d-00000000 • 4000005f-00000000 4000005d-00000000 Secure LDAP [arg1] by user [arg2]. Explanation: A user enables or disables Secure LDAP services May also be shown as 4000005d00000000 or 0x4000005d00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0093 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 366 May also be shown as 4000006200000000 or 0x4000006200000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0098 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 367 40000063-00000000 • 40000065-00000000 40000063-00000000 Global Login Account Security set by user [arg1]: PasswordRequired=[arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8], MinimumDifferentCharacters=[arg9], DefaultIDExpired=[arg10], ChangePasswordFirstAccess=[arg11]. Explanation: A user changes the Global Login Account Security Settings to Legacy May also be shown as 4000006300000000 or 0x4000006300000000 Severity: Info Alert Category: none Serviceable: No...
  • Page 368 May also be shown as 4000006800000000 or 0x4000006800000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0104 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 369 40000069-00000000 • 4000006b-00000000 40000069-00000000 User [arg1] for SNMPv3 set: AuthenticationProtocol=[arg2], PrivacyProtocol=[arg3], AccessType=[arg4], HostforTraps=[arg5]. Explanation: User account SNMPv3 settings changed May also be shown as 4000006900000000 or 0x4000006900000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0105 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 370 May also be shown as 4000006e00000000 or 0x4000006e00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0110 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 371 4000006f-00000000 • 40000071-00000000 4000006f-00000000 Alert Recipient Number [arg1] updated: Name=[arg2], DeliveryMethod=[arg3], Address=[arg4], IncludeLog=[arg5], Enabled=[arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8]. Explanation: A user adds or updates an Alert Recipient May also be shown as 4000006f00000000 or 0x4000006f00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0111 SNMP Trap ID: Automatically notify Support: No...
  • Page 372 May also be shown as 4000007400000000 or 0x4000007400000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0116 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 373 40000075-00000000 • 40000077-00000000 40000075-00000000 The measured power value exceeded the power cap value. Explanation: Power exceeded cap May also be shown as 4000007500000000 or 0x4000007500000000 Severity: Warning Alert Category: Warning - Power Serviceable: No CIM Information: Prefix: IMM and ID: 0117 SNMP Trap ID: 164 Automatically notify Support: No User response: Information only;...
  • Page 374 May also be shown as 4000007a00000000 or 0x4000007a00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0122 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 375 4000007b-00000000 • 4000007d-00000000 4000007b-00000000 Dynamic Power Savings mode has been turned on by user [arg1]. Explanation: Dynamic Power Savings mode turned on by user May also be shown as 4000007b00000000 or 0x4000007b00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0123 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 376 May also be shown as 4000008000000000 or 0x4000008000000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0128 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 377 40000081-00000000 • 40000083-00000000 40000081-00000000 PXE boot requested by user [arg1]. Explanation: PXE boot requested May also be shown as 4000008100000000 or 0x4000008100000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0129 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 378 May also be shown as 4000008600000000 or 0x4000008600000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0134 SNMP Trap ID: Automatically notify Support: Yes User response: Information only; no action is required. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 379 CIM Information: Prefix: IMM and ID: 0135 SNMP Trap ID: Automatically notify Support: Yes User response: IBM Support will address the problem. 40000088-00000000 Management Controller [arg1]: Configuration restoration from a file by user [arg2] completed. Explanation: This message is for the use case where a user restores a Management Controller configuration from a file and it completes.
  • Page 380 May also be shown as 800100020701ffff or 0x800100020701ffff Severity: Warning Alert Category: Warning - Voltage Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0476 SNMP Trap ID: 13 Automatically notify Support: No User response: Replace the system battery. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 381 80010202-0701ffff • 80010204-1d01ffff 80010202-0701ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (CMOS Battery) Explanation: This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102020701ffff or 0x800102020701ffff Severity: Error Alert Category: Critical - Voltage Serviceable: Yes...
  • Page 382 CIM Information: Prefix: PLAT and ID: 0480 SNMP Trap ID: 11 Automatically notify Support: No User response: Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system board. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 383 80010204-1d05ffff • 80010204-1d06ffff Replace the failing fan. (n = fan number) 80010204-1d05ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (Fan 5A/5B Tach) Explanation: This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted.
  • Page 384 Remove the following component and identify the problem. a. HDD drive b. HDD cable c. RAID card d. cage riser n Replace rear hdd cage riser n (n = riser number). System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 385 80010204-1d09ffff • 80010204-1d0affff 80010204-1d09ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (Fan Riser2A Tach) Explanation: This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102041d09ffff or 0x800102041d09ffff Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes...
  • Page 386 Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). (Trained technician only) Replace system board. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 387 80010701-0703ffff • 80010701-0704ffff 80010701-0703ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (MID1 RR Amb Temp) Explanation: This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107010703ffff or 0x800107010703ffff Severity: Warning Alert Category: Warning - Temperature Serviceable: Yes...
  • Page 388 Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). Replace power supply. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 389 80010701-0707ffff • 80010701-0708ffff 80010701-0707ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (Rear BP1 Temp) Explanation: This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107010707ffff or 0x800107010707ffff Severity: Warning Alert Category: Warning - Temperature Serviceable: Yes...
  • Page 390 Automatically notify Support: No User response: Reduce the temperature. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 391 80010701-1403ffff • 80010701-1404ffff 80010701-1403ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (DIMM AB VR Temp) Explanation: This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107011403ffff or 0x800107011403ffff Severity: Warning Alert Category: Warning - Temperature Serviceable: Yes...
  • Page 392 Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). Make sure that the heat sink for microprocessor n. (Trained technician only) Replace system board. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 393 80010701-2d01ffff • 80010701-3701ffff 80010701-2d01ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (PCH Temp) Explanation: This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107012d01ffff or 0x800107012d01ffff Severity: Warning Alert Category: Warning - Temperature Serviceable: Yes...
  • Page 394 Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). (Trained technician only) Replace system board. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 395 80010901-0703ffff • 80010901-0704ffff 80010901-0703ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (MID1 RR Amb Temp) Explanation: This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109010703ffff or 0x800109010703ffff Severity: Error Alert Category: Critical - Temperature Serviceable: Yes...
  • Page 396 Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). Replace power supply. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 397 80010901-0707ffff • 80010901-0708ffff 80010901-0707ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (Rear BP1 Temp) Explanation: This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109010707ffff or 0x800109010707ffff Severity: Error Alert Category: Critical - Temperature Serviceable: Yes...
  • Page 398 Reduce the ambient temperature. Ensure the air baffle is installed correctly. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 399 80010901-1403ffff • 80010901-1404ffff 80010901-1403ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (DIMM AB VR Temp) Explanation: This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109011403ffff or 0x800109011403ffff Severity: Error Alert Category: Critical - Temperature Serviceable: Yes...
  • Page 400 Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). Make sure that the heat sink for microprocessor n. (Trained technician only) Replace system board. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 401 80010901-2d01ffff • 80010901-3701ffff 80010901-2d01ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (PCH Temp) Explanation: This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109012d01ffff or 0x800109012d01ffff Severity: Error Alert Category: Critical - Temperature Serviceable: Yes...
  • Page 402 Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). (Trained technician only) Replace system board. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 403 80010b01-0702ffff • 80010b01-0703ffff 80010b01-0702ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (RS2 RR Amb Temp) Explanation: This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b010702ffff or 0x80010b010702ffff Severity: Error Alert Category: Critical - Temperature Serviceable: Yes...
  • Page 404 Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-supply fan. Check the ambient temperature. Use the IBM Power Configurator utility to ensure current system power consumption is under limitation. For more information and to download the utility, go to http://www-03.ibm.com/systems/bladecenter/resources/ powerconfig.html.
  • Page 405 80010b01-0706ffff • 80010b01-0707ffff 80010b01-0706ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (PSU FR Amb Temp) Explanation: This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b010706ffff or 0x80010b010706ffff Severity: Error Alert Category: Critical - Temperature Serviceable: Yes...
  • Page 406 Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). (Trained technician only) Replace system board. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 407 80010b01-1402ffff • 80010b01-1403ffff 80010b01-1402ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (CPU2 VR Temp) Explanation: This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b011402ffff or 0x80010b011402ffff Severity: Error Alert Category: Critical - Temperature Serviceable: Yes...
  • Page 408 Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). (Trained technician only) Replace system board. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 409 80010b01-1406ffff • 80010b01-2d01ffff 80010b01-1406ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (DIMM GH VR Temp) Explanation: This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b011406ffff or 0x80010b011406ffff Severity: Error Alert Category: Critical - Temperature Serviceable: Yes...
  • Page 410 May also be shown as 800300122301ffff or 0x800300122301ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0509 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 411 Automatically notify Support: No User response: Replace as authorized DIMM. Please contact sales representative or IBM/Lenovo support. 8003010f-2101ffff Sensor [SensorElementName] has asserted. (IMM FW Corrupted) Explanation: This message is for the use case when an implementation has detected a Sensor has asserted.
  • Page 412 CIM Information: Prefix: PLAT and ID: 0520 SNMP Trap ID: 12 Automatically notify Support: No User response: Check the microprocessor installed is Intel E5-2690. Reduce the ambient temperature under 27 Celsius degree. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 413 80070101-2c01ffff • 8007010d-2582ffff 80070101-2c01ffff Sensor [SensorElementName] has transitioned from normal to non-critical state. (ML2 OverTemp) Explanation: This message is for the use case when an implementation has detected a Sensor transitioned to non-critical from normal. May also be shown as 800701012c01ffff or 0x800701012c01ffff Severity: Warning Alert Category: Warning - Temperature Serviceable: Yes...
  • Page 414 SNMP Trap ID: 60 Automatically notify Support: No User response: Check the IBM support site for service bulletins or firmware updates that apply to this GPT error. Set the UEFI setting DISK GPT Recovery to Automatic. Replace the corrupt disk.
  • Page 415 80070114-2201ffff • 80070201-0301ffff 80070114-2201ffff Sensor [SensorElementName] has transitioned from normal to non-critical state. (TPM Phy Pres Set) Explanation: This message is for the use case when an implementation has detected a Sensor transitioned to non-critical from normal. May also be shown as 800701142201ffff or 0x800701142201ffff Severity: Warning Alert Category: Warning - Other Serviceable: Yes...

  • Page 416: Cim Information: Prefix: Plat And Id: 0522

    If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. (Trained technician only) Replace the system board. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 417 80070204-0a01ffff • 80070208-0a01ffff 80070204-0a01ffff Sensor [SensorElementName] has transitioned to critical from a less severe state. (PS 1 Fan Fault) Explanation: This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702040a01ffff or 0x800702040a01ffff Severity: Error Alert Category: Critical - Fan Failure...
  • Page 418 80070208-0a02ffff • 8007020c-2502ffff Use the IBM Power Configurator utility to ensure current system power consumption is under limitation. For more information and to download the utility, go to http://www-03.ibm.com/systems/bladecenter/resources/ powerconfig.html. Replace power supply n. (n = power supply number) 80070208-0a02ffff Sensor [SensorElementName] has transitioned to critical from a less severe state.
  • Page 419 8007020c-2505ffff • 8007020c-250bffff 8007020c-2505ffff Sensor [SensorElementName] has transitioned to critical from a less severe state. (nvDIMM 05 Status) Explanation: This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 8007020c2505ffff or 0x8007020c2505ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes...
  • Page 420 If enabling TXT is not required, disable TXT from the Setup Utility. If enabling TXT is required, verify that the TPM is enabled and activated from the Setup Utility. If the problem remains, contact your service representative. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 421: Snmp Trap Id

    8007020f-2582ffff • 80070214-2201ffff 8007020f-2582ffff Sensor [SensorElementName] has transitioned to critical from a less severe state. (I/O Resources) Explanation: This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 8007020f2582ffff or 0x8007020f2582ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes...

  • Page 422: Automatically Notify Support: No User Response

    Make sure the microprocessor 2 expansion board is installed correctly (see Installing the microprocessor 2 expansion board). (Trained technician only) Replace microprocessor 2. (Trained technician only) Replace microprocessor 2 expansion board. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 423: 8007021B-0302Ffff - 80070301-0301Ffff

    8007021b-0302ffff • 80070301-0301ffff 8007021b-0302ffff Sensor [SensorElementName] has transitioned to critical from a less severe state. (CPU 2 QPILinkErr) Explanation: This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 8007021b0302ffff or 0x8007021b0302ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes...
  • Page 424 Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). Make sure that the heat sink for microprocessor n. (Trained technician only) Replace microprocessor n. (n = microprocessor number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 425 User response: If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved: Use the IBM Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to http://www-03.ibm.com/systems/bladecenter/resources/powerconfig.html.
  • Page 426 User response: If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved: Use the IBM Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to http://www-03.ibm.com/systems/bladecenter/resources/powerconfig.html.

  • Page 427: Snmp Trap Id

    80070614-2201ffff • 80080128-2101ffff 80070614-2201ffff Sensor [SensorElementName] has transitioned to non-recoverable. (TPM Phy Pres Set) Explanation: This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable. May also be shown as 800706142201ffff or 0x800706142201ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes...

  • Page 428: 800B0008-1301Ffff - 800B010A-1E81Ffff

    Make sure that the fan n connectors on the system board are not damaged. Make sure that the fans are correctly installed. Reseat the fans. Replace the fans. (n = fan number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 429 800b010a-1e82ffff • 800b010a-1e83ffff 800b010a-1e82ffff Redundancy Lost for [RedundancySetElementName] has asserted. (Fan Zone 2) Explanation: This message is for the use case when Redundancy Lost has asserted. May also be shown as 800b010a1e82ffff or 0x800b010a1e82ffff Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0802 SNMP Trap ID: 11...
  • Page 430 If you have added or removed DIMMs to the system, and no additional errors were detected, then please ignore this message. Check system event log for uncorrected DIMM failures. Replace those DIMMs. Re-enable mirroring in the Setup utility. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 431 800b0309-1301ffff • 800b030c-2581ffff 800b0309-1301ffff Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has asserted. (Power Resource) Explanation: This message is for the use case when a Redundancy Set has transitioned from Redundancy Degraded or Fully Redundant to Non-redundant:Sufficient. May also be shown as 800b03091301ffff or 0x800b03091301ffff Severity: Warning Alert Category: Warning - Redundant Power Supply...
  • Page 432 But a system shutdown may happen anyway if the power load is too great. Reduce the total power consumption by removing newly added or unused options like drives or adaptors. Use the IBM Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to http://www-03.ibm.com/systems/bladecenter/resources/powerconfig.html.
  • Page 433 800b050a-1e82ffff • 800b050a-1e83ffff 800b050a-1e82ffff Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. (Fan Zone 2) Explanation: This message is for the use case when a Redundancy Set has transitioned to Non- redundant:Insufficient Resources. May also be shown as 800b050a1e82ffff or 0x800b050a1e82ffff Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0810...
  • Page 434 SNMP Trap ID: 41 Automatically notify Support: No User response: Check the system-event log for DIMM failure events (uncorrectable or PFA) and correct the failures. Re-enable mirroring in the Setup utility. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 435 806f0007-0301ffff • 806f0007-0302ffff 806f0007-0301ffff [ProcessorElementName] has Failed with IERR. (CPU 1) Explanation: This message is for the use case when an implementation has detected a Processor Failed - IERR Condition. May also be shown as 806f00070301ffff or 0x806f00070301ffff Severity: Error Alert Category: Critical - CPU Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0042...
  • Page 436 Severity: Info Alert Category: System - Power Off Serviceable: No CIM Information: Prefix: PLAT and ID: 0106 SNMP Trap ID: 23 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 437 806f000d-0400ffff • 806f000d-0402ffff 806f000d-0400ffff The Drive [StorageVolumeElementName] has been added. (Drive 0) Explanation: This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0400ffff or 0x806f000d0400ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162...

  • Page 438: Alert Category: Critical - Hard Disk Drive Serviceable: No

    Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 439 806f000d-0406ffff • 806f000d-0408ffff 806f000d-0406ffff The Drive [StorageVolumeElementName] has been added. (Drive 6) Explanation: This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0406ffff or 0x806f000d0406ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162...

  • Page 440: Alert Category: Critical - Hard Disk Drive Serviceable: No

    Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 441 806f000d-040cffff • 806f000d-040effff 806f000d-040cffff The Drive [StorageVolumeElementName] has been added. (Drive 12) Explanation: This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d040cffff or 0x806f000d040cffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162...
  • Page 442 Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 443 806f000d-0412ffff • 806f000d-0414ffff 806f000d-0412ffff The Drive [StorageVolumeElementName] has been added. (Drive 18) Explanation: This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0412ffff or 0x806f000d0412ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162...
  • Page 444 Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 445 806f000d-0418ffff • 806f000d-041affff 806f000d-0418ffff The Drive [StorageVolumeElementName] has been added. (Drive 24) Explanation: This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0418ffff or 0x806f000d0418ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162...
  • Page 446 Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 447 806f000d-041effff • 806f000f-220101ff 806f000d-041effff The Drive [StorageVolumeElementName] has been added. (Drive 30) Explanation: This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d041effff or 0x806f000d041effff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162...
  • Page 448 IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section of the Information Center for the appropriate user response. Firmware Error : Sys Boot Status : System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 449 806f000f-220104ff • 806f000f-22010aff 806f000f-220104ff The System [ComputerSystemElementName]has encountered a motherboard failure. (ABR Status) Explanation: This message is for the use case when an implementation has detected that a fatal motherboard failure in the system. May also be shown as 806f000f220104ff or 0x806f000f220104ff Severity: Error Alert Category: Critical - Other Serviceable: Yes...
  • Page 450 IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section of the Info Center for the appropriate user response. Firmware Error : Sys Boot Status : System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 451 806f000f-2201ffff • 806f001e-2201ffff 806f000f-2201ffff The System [ComputerSystemElementName] encountered a POST Error. (ABR Status) Explanation: This message is for the use case when an implementation has detected a Post Error. May also be shown as 806f000f2201ffff or 0x806f000f2201ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0184 SNMP Trap ID: 50...
  • Page 452 Remove both adapters. Replace the riser card. (Trained service technicians only) Replace the system board. One of PCI Error : System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 453 806f0021-2c01ffff • 806f0021-3001ffff 806f0021-2c01ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (ML2 Card Fault) Explanation: This message is for the use case when an implementation has detected a Fault in a slot. May also be shown as 806f00212c01ffff or 0x806f00212c01ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes...
  • Page 454 Make sure that the heat sink for microprocessor n is installed correctly. (Trained technician only) Replace microprocessor n. (n = microprocessor number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 455 806f0107-0302ffff • 806f0108-0a01ffff 806f0107-0302ffff An Over-Temperature Condition has been detected on [ProcessorElementName]. (CPU 2) Explanation: This message is for the use case when an implementation has detected an Over-Temperature Condition Detected for Processor. May also be shown as 806f01070302ffff or 0x806f01070302ffff Severity: Error Alert Category: Critical - Temperature Serviceable: Yes...

  • Page 456: Severity: Info

    User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 457 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 458 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 459 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 460 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 461 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 462 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 463 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 464 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 465 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 466 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 467 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 468 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 469 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 470 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.

  • Page 471: Alert Category: Critical - Hard Disk Drive Serviceable: No

    806f010d-0400ffff • 806f010d-0401ffff Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10. If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server to the power source and restart the server.
  • Page 472 Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 473 806f010d-0404ffff • 806f010d-0405ffff 806f010d-0404ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 4) Explanation: This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0404ffff or 0x806f010d0404ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 474 Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 475 806f010d-0408ffff • 806f010d-0409ffff 806f010d-0408ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 8) Explanation: This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0408ffff or 0x806f010d0408ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 476 Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 477 806f010d-040cffff • 806f010d-040dffff 806f010d-040cffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 12) Explanation: This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d040cffff or 0x806f010d040cffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 478 Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 479 806f010d-0410ffff • 806f010d-0411ffff 806f010d-0410ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 16) Explanation: This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0410ffff or 0x806f010d0410ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 480 Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 481 806f010d-0414ffff • 806f010d-0415ffff 806f010d-0414ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 20) Explanation: This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0414ffff or 0x806f010d0414ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 482 Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 483 806f010d-0418ffff • 806f010d-0419ffff 806f010d-0418ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 24) Explanation: This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0418ffff or 0x806f010d0418ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 484 Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 485 806f010d-041cffff • 806f010d-041dffff 806f010d-041cffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 28) Explanation: This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d041cffff or 0x806f010d041cffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 486 Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 487 806f010f-2201ffff • 806f0113-0302ffff 806f010f-2201ffff The System [ComputerSystemElementName] encountered a firmware hang. (Firmware Error) Explanation: This message is for the use case when an implementation has detected a System Firmware Hang. May also be shown as 806f010f2201ffff or 0x806f010f2201ffff Severity: Error Alert Category: System - Boot failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0186...
  • Page 488 Automatically notify Support: Yes User response: Check system event log is showing LCD cable sensor has deasserted. Reseat LCD cable on the system board. Reset LCD cable on LCD panel. Replace LCD cable. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 489 806f011b-2502ffff • 806f011b-2505ffff 806f011b-2502ffff The connector [PhysicalConnectorElementName] has encountered a configuration error. (nvDIMM 02 Cable) Explanation: This message is for the use case when an implementation has detected an Interconnect Configuration Error. May also be shown as 806f011b2502ffff or 0x806f011b2502ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes...
  • Page 490 Reseat the power paddle cable on the system board. Replace the power paddle cable. (Trained technician only) Replace the supercap n. (n = supercap number) (Trained technician only) Replace the system board. System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 491: Automatically Notify Support: No User Response: No Action; Information Only

    806f0123-2101ffff • 806f0125-1001ffff 806f0123-2101ffff Reboot of system [ComputerSystemElementName] initiated by [WatchdogElementName]. (IPMI Watchdog) Explanation: This message is for the use case when an implementation has detected a Reboot by a Watchdog occurred. May also be shown as 806f01232101ffff or 0x806f01232101ffff Severity: Info Alert Category: System - Other Serviceable: No...

  • Page 492: Automatically Notify Support: No User Response: No Action; Information Only

    Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0392 SNMP Trap ID: Automatically notify Support: No User response: Ensure PCI riser 1 and ML2 card are installed correctly. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 493 806f0207-0301ffff • 806f0207-0302ffff 806f0207-0301ffff [ProcessorElementName] has Failed with FRB1/BIST condition. (CPU 1) Explanation: This message is for the use case when an implementation has detected a Processor Failed - FRB1/BIST condition. May also be shown as 806f02070301ffff or 0x806f02070301ffff Severity: Error Alert Category: Critical - CPU Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0044...
  • Page 494 Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk drive backplane. (n = hard disk drive number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 495 806f020d-0401ffff • 806f020d-0402ffff 806f020d-0401ffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 1) Explanation: This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0401ffff or 0x806f020d0401ffff Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes...
  • Page 496 Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk drive backplane. (n = hard disk drive number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 497 806f020d-0405ffff • 806f020d-0406ffff 806f020d-0405ffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 5) Explanation: This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0405ffff or 0x806f020d0405ffff Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes...
  • Page 498 Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk drive backplane. (n = hard disk drive number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 499 806f020d-0409ffff • 806f020d-040affff 806f020d-0409ffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 9) Explanation: This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0409ffff or 0x806f020d0409ffff Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes...
  • Page 500 Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk drive backplane. (n = hard disk drive number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 501 806f020d-040dffff • 806f020d-040effff 806f020d-040dffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 13) Explanation: This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d040dffff or 0x806f020d040dffff Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes...
  • Page 502 Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk drive backplane. (n = hard disk drive number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 503 806f020d-0411ffff • 806f020d-0412ffff 806f020d-0411ffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 17) Explanation: This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0411ffff or 0x806f020d0411ffff Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes...
  • Page 504 Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk drive backplane. (n = hard disk drive number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 505 806f020d-0415ffff • 806f020d-0416ffff 806f020d-0415ffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 21) Explanation: This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0415ffff or 0x806f020d0415ffff Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes...
  • Page 506 Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk drive backplane. (n = hard disk drive number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 507 806f020d-0419ffff • 806f020d-041affff 806f020d-0419ffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 25) Explanation: This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0419ffff or 0x806f020d0419ffff Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes...
  • Page 508 Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive. b. Cable from the system board to the backplane. c. Hard disk drive backplane. (n = hard disk drive number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 509 806f020d-041dffff • 806f020d-041effff 806f020d-041dffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 29) Explanation: This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d041dffff or 0x806f020d041dffff Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes...

  • Page 510: Automatically Notify Support: No User Response: No Action; Information Only

    Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0100 SNMP Trap ID: Automatically notify Support: No User response: Reconnect the power cords. Check power supply n LED. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 511 10 seconds before restarting the server. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector. Then, retry with the same DIMM.
  • Page 512 10 seconds before restarting the server. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector. Then, retry with the same DIMM.
  • Page 513 10 seconds before restarting the server. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector. Then, retry with the same DIMM.
  • Page 514 10 seconds before restarting the server. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector. Then, retry with the same DIMM.
  • Page 515 10 seconds before restarting the server. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector. Then, retry with the same DIMM.
  • Page 516 10 seconds before restarting the server. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector. Then, retry with the same DIMM.
  • Page 517 10 seconds before restarting the server. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector. Then, retry with the same DIMM.
  • Page 518 10 seconds before restarting the server. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector. Then, retry with the same DIMM.
  • Page 519 10 seconds before restarting the server. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector. Then, retry with the same DIMM.
  • Page 520 10 seconds before restarting the server. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector. Then, retry with the same DIMM.
  • Page 521 10 seconds before restarting the server. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector. Then, retry with the same DIMM.
  • Page 522 10 seconds before restarting the server. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector. Then, retry with the same DIMM.
  • Page 523 10 seconds before restarting the server. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector. Then, retry with the same DIMM.
  • Page 524 10 seconds before restarting the server. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector. Then, retry with the same DIMM.

  • Page 525: Automatically Notify Support: No User Response: No Action; Information Only

    806f030d-0400ffff • 806f030d-0402ffff (Trained service technician only) If the problem is related to microprocessor socket pins, replace the system board. 806f030d-0400ffff Hot Spare enabled for [ComputerSystemElementName]. (Drive 0) Explanation: This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0400ffff or 0x806f030d0400ffff Severity: Info Alert Category: System - Other...
  • Page 526 May also be shown as 806f030d0405ffff or 0x806f030d0405ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0170 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 527 806f030d-0406ffff • 806f030d-0408ffff 806f030d-0406ffff Hot Spare enabled for [ComputerSystemElementName]. (Drive 6) Explanation: This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0406ffff or 0x806f030d0406ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0170...
  • Page 528 May also be shown as 806f030d040bffff or 0x806f030d040bffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0170 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 529 806f030d-040cffff • 806f030d-040effff 806f030d-040cffff Hot Spare enabled for [ComputerSystemElementName]. (Drive 12) Explanation: This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d040cffff or 0x806f030d040cffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0170...
  • Page 530 May also be shown as 806f030d0411ffff or 0x806f030d0411ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0170 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 531 806f030d-0412ffff • 806f030d-0414ffff 806f030d-0412ffff Hot Spare enabled for [ComputerSystemElementName]. (Drive 18) Explanation: This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0412ffff or 0x806f030d0412ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0170...
  • Page 532 May also be shown as 806f030d0417ffff or 0x806f030d0417ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0170 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 533 806f030d-0418ffff • 806f030d-041affff 806f030d-0418ffff Hot Spare enabled for [ComputerSystemElementName]. (Drive 24) Explanation: This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0418ffff or 0x806f030d0418ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0170...
  • Page 534 May also be shown as 806f030d041dffff or 0x806f030d041dffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0170 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 535 806f030d-041effff • 806f0313-1701ffff 806f030d-041effff Hot Spare enabled for [ComputerSystemElementName]. (Drive 30) Explanation: This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d041effff or 0x806f030d041effff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0170...
  • Page 536 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
  • Page 537 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
  • Page 538 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
  • Page 539 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
  • Page 540 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
  • Page 541 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
  • Page 542 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
  • Page 543 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
  • Page 544 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
  • Page 545 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
  • Page 546 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
  • Page 547 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
  • Page 548 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
  • Page 549 806f0413-2582ffff • 806f0507-0301ffff 806f0413-2582ffff A PCI PERR has occurred on system [ComputerSystemElementName]. (PCIs) Explanation: This message is for the use case when an implementation has detected a PCI PERR. May also be shown as 806f04132582ffff or 0x806f04132582ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0232 SNMP Trap ID: 50...
  • Page 550 Make sure that the installed microprocessors are compatible with each other. (Trained technician only) Reseat microprocessor n. (Trained technician only) Replace microprocessor n. (n = microprocessor number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 551 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 552 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 553 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 554 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 555 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 556 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 557 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 558 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 559 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 560 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 561 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 562 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 563 User response: Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
  • Page 564 Make sure that the SAS cable is connected correctly. Replace the SAS cable. Check backplane cable connection. Replace the RAID adapter. Replace the hard disk drive that is indicated by a lit status LED. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 565 806f050d-0403ffff • 806f050d-0404ffff 806f050d-0403ffff Array [ComputerSystemElementName] is in critical condition. (Drive 3) Explanation: This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0403ffff or 0x806f050d0403ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0174...
  • Page 566 Make sure that the SAS cable is connected correctly. Replace the SAS cable. Check backplane cable connection. Replace the RAID adapter. Replace the hard disk drive that is indicated by a lit status LED. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 567 806f050d-0407ffff • 806f050d-0408ffff 806f050d-0407ffff Array [ComputerSystemElementName] is in critical condition. (Drive 7) Explanation: This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0407ffff or 0x806f050d0407ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0174...
  • Page 568 Make sure that the SAS cable is connected correctly. Replace the SAS cable. Check backplane cable connection. Replace the RAID adapter. Replace the hard disk drive that is indicated by a lit status LED. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 569 806f050d-040bffff • 806f050d-040cffff 806f050d-040bffff Array [ComputerSystemElementName] is in critical condition. (Drive 11) Explanation: This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d040bffff or 0x806f050d040bffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0174...
  • Page 570 Make sure that the SAS cable is connected correctly. Replace the SAS cable. Check backplane cable connection. Replace the RAID adapter. Replace the hard disk drive that is indicated by a lit status LED. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 571 806f050d-040fffff • 806f050d-0410ffff 806f050d-040fffff Array [ComputerSystemElementName] is in critical condition. (Drive 15) Explanation: This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d040fffff or 0x806f050d040fffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0174...
  • Page 572 Make sure that the SAS cable is connected correctly. Replace the SAS cable. Check backplane cable connection. Replace the RAID adapter. Replace the hard disk drive that is indicated by a lit status LED. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 573 806f050d-0413ffff • 806f050d-0414ffff 806f050d-0413ffff Array [ComputerSystemElementName] is in critical condition. (Drive 19) Explanation: This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0413ffff or 0x806f050d0413ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0174...
  • Page 574 Make sure that the SAS cable is connected correctly. Replace the SAS cable. Check backplane cable connection. Replace the RAID adapter. Replace the hard disk drive that is indicated by a lit status LED. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 575 806f050d-0417ffff • 806f050d-0418ffff 806f050d-0417ffff Array [ComputerSystemElementName] is in critical condition. (Drive 23) Explanation: This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0417ffff or 0x806f050d0417ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0174...
  • Page 576 Make sure that the SAS cable is connected correctly. Replace the SAS cable. Check backplane cable connection. Replace the RAID adapter. Replace the hard disk drive that is indicated by a lit status LED. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 577 806f050d-041bffff • 806f050d-041cffff 806f050d-041bffff Array [ComputerSystemElementName] is in critical condition. (Drive 27) Explanation: This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d041bffff or 0x806f050d041bffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0174...
  • Page 578 Make sure that the SAS cable is connected correctly. Replace the SAS cable. Check backplane cable connection. Replace the RAID adapter. Replace the hard disk drive that is indicated by a lit status LED. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 579 If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. Make sure that the adapter is supported. For a list of supported optional devices, see http://www.ibm.com/ systems/info/x86servers/serverproven/compat/us/.
  • Page 580 Make sure that the installed microprocessors are compatible with each other (see Installing a microprocessor and heat sink for information about microprocessor requirements). Update the server firmware to the latest level (see Updating the firmware). (Trained technician only) Replace the incompatible microprocessor. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 581 806f0607-0302ffff • 806f0607-2584ffff 806f0607-0302ffff An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has asserted. (CPU 2) Explanation: This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted. May also be shown as 806f06070302ffff or 0x806f06070302ffff Severity: Error Alert Category: Critical - CPU Serviceable: Yes...
  • Page 582 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. Make sure that the SAS cable is connected correctly. Replace the SAS cable. Replace the RAID adapter. Replace the hard disk drive that is indicated by a lit status LED. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 583 806f060d-0401ffff • 806f060d-0402ffff 806f060d-0401ffff Array [ComputerSystemElementName] has failed. (Drive 1) Explanation: This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0401ffff or 0x806f060d0401ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0176 SNMP Trap ID: 5...
  • Page 584 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. Make sure that the SAS cable is connected correctly. Replace the SAS cable. Replace the RAID adapter. Replace the hard disk drive that is indicated by a lit status LED. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 585 806f060d-0405ffff • 806f060d-0406ffff 806f060d-0405ffff Array [ComputerSystemElementName] has failed. (Drive 5) Explanation: This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0405ffff or 0x806f060d0405ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0176 SNMP Trap ID: 5...
  • Page 586 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. Make sure that the SAS cable is connected correctly. Replace the SAS cable. Replace the RAID adapter. Replace the hard disk drive that is indicated by a lit status LED. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 587 806f060d-0409ffff • 806f060d-040affff 806f060d-0409ffff Array [ComputerSystemElementName] has failed. (Drive 9) Explanation: This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0409ffff or 0x806f060d0409ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0176 SNMP Trap ID: 5...
  • Page 588 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. Make sure that the SAS cable is connected correctly. Replace the SAS cable. Replace the RAID adapter. Replace the hard disk drive that is indicated by a lit status LED. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 589 806f060d-040dffff • 806f060d-040effff 806f060d-040dffff Array [ComputerSystemElementName] has failed. (Drive 13) Explanation: This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d040dffff or 0x806f060d040dffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0176 SNMP Trap ID: 5...
  • Page 590 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. Make sure that the SAS cable is connected correctly. Replace the SAS cable. Replace the RAID adapter. Replace the hard disk drive that is indicated by a lit status LED. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 591 806f060d-0411ffff • 806f060d-0412ffff 806f060d-0411ffff Array [ComputerSystemElementName] has failed. (Drive 17) Explanation: This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0411ffff or 0x806f060d0411ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0176 SNMP Trap ID: 5...
  • Page 592 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. Make sure that the SAS cable is connected correctly. Replace the SAS cable. Replace the RAID adapter. Replace the hard disk drive that is indicated by a lit status LED. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 593 806f060d-0415ffff • 806f060d-0416ffff 806f060d-0415ffff Array [ComputerSystemElementName] has failed. (Drive 21) Explanation: This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0415ffff or 0x806f060d0415ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0176 SNMP Trap ID: 5...
  • Page 594 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. Make sure that the SAS cable is connected correctly. Replace the SAS cable. Replace the RAID adapter. Replace the hard disk drive that is indicated by a lit status LED. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 595 806f060d-0419ffff • 806f060d-041affff 806f060d-0419ffff Array [ComputerSystemElementName] has failed. (Drive 25) Explanation: This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0419ffff or 0x806f060d0419ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0176 SNMP Trap ID: 5...
  • Page 596 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. Make sure that the SAS cable is connected correctly. Replace the SAS cable. Replace the RAID adapter. Replace the hard disk drive that is indicated by a lit status LED. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 597 806f060d-041dffff • 806f060d-041effff 806f060d-041dffff Array [ComputerSystemElementName] has failed. (Drive 29) Explanation: This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d041dffff or 0x806f060d041dffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0176 SNMP Trap ID: 5...
  • Page 598 CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 599 806f070c-2003ffff • 806f070c-2005ffff 806f070c-2003ffff Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) Explanation: This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2003ffff or 0x806f070c2003ffff Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 600 CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 601 806f070c-2009ffff • 806f070c-200bffff 806f070c-2009ffff Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 9) Explanation: This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2009ffff or 0x806f070c2009ffff Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 602 CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 603 806f070c-200fffff • 806f070c-2011ffff 806f070c-200fffff Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15) Explanation: This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c200fffff or 0x806f070c200fffff Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 604 CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41 Automatically notify Support: No User response: Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 605 806f070c-2015ffff • 806f070c-2017ffff 806f070c-2015ffff Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 21) Explanation: This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2015ffff or 0x806f070c2015ffff Severity: Error Alert Category: Critical - Memory Serviceable: Yes...
  • Page 606 May also be shown as 806f070d0400ffff or 0x806f070d0400ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 607 806f070d-0401ffff • 806f070d-0403ffff 806f070d-0401ffff Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 1) Explanation: This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0401ffff or 0x806f070d0401ffff Severity: Info Alert Category: System - Other Serviceable: No...
  • Page 608 May also be shown as 806f070d0406ffff or 0x806f070d0406ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 609 806f070d-0407ffff • 806f070d-0409ffff 806f070d-0407ffff Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 7) Explanation: This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0407ffff or 0x806f070d0407ffff Severity: Info Alert Category: System - Other Serviceable: No...
  • Page 610 May also be shown as 806f070d040cffff or 0x806f070d040cffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 611 806f070d-040dffff • 806f070d-040fffff 806f070d-040dffff Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 13) Explanation: This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d040dffff or 0x806f070d040dffff Severity: Info Alert Category: System - Other Serviceable: No...
  • Page 612 May also be shown as 806f070d0412ffff or 0x806f070d0412ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 613 806f070d-0413ffff • 806f070d-0415ffff 806f070d-0413ffff Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 19) Explanation: This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0413ffff or 0x806f070d0413ffff Severity: Info Alert Category: System - Other Serviceable: No...
  • Page 614 May also be shown as 806f070d0418ffff or 0x806f070d0418ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 615 806f070d-0419ffff • 806f070d-041bffff 806f070d-0419ffff Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 25) Explanation: This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0419ffff or 0x806f070d0419ffff Severity: Info Alert Category: System - Other Serviceable: No...
  • Page 616 May also be shown as 806f070d041effff or 0x806f070d041effff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 617 806f070d-041fffff • 806f072b-2201ffff 806f070d-041fffff Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 31) Explanation: This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d041fffff or 0x806f070d041fffff Severity: Info Alert Category: System - Other Serviceable: No...
  • Page 618 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0061 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. One of the CPUs : System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 619 806f0813-2581ffff • 806f0813-2582ffff 806f0813-2581ffff A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (DIMMs) Explanation: This message is for the use case when an implementation has detected a Bus Uncorrectable Error. May also be shown as 806f08132581ffff or 0x806f08132581ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0240...

  • Page 620: 806F0813-2584Ffff - 806F090C-2001Ffff

    CIM Information: Prefix: PLAT and ID: 0142 SNMP Trap ID: 22 Automatically notify Support: No User response: Reseat the DIMM, and then restart the server. Replace DIMM n. (n = DIMM number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 621 806f090c-2002ffff • 806f090c-2004ffff 806f090c-2002ffff [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 2) Explanation: This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2002ffff or 0x806f090c2002ffff Severity: Warning Alert Category: System - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0142 SNMP Trap ID: 22...
  • Page 622 CIM Information: Prefix: PLAT and ID: 0142 SNMP Trap ID: 22 Automatically notify Support: No User response: Reseat the DIMM, and then restart the server. Replace DIMM n. (n = DIMM number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 623 806f090c-2008ffff • 806f090c-200affff 806f090c-2008ffff [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 8) Explanation: This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2008ffff or 0x806f090c2008ffff Severity: Warning Alert Category: System - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0142 SNMP Trap ID: 22...
  • Page 624 CIM Information: Prefix: PLAT and ID: 0142 SNMP Trap ID: 22 Automatically notify Support: No User response: Reseat the DIMM, and then restart the server. Replace DIMM n. (n = DIMM number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 625 806f090c-200effff • 806f090c-2010ffff 806f090c-200effff [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 14) Explanation: This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c200effff or 0x806f090c200effff Severity: Warning Alert Category: System - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0142 SNMP Trap ID: 22...
  • Page 626 CIM Information: Prefix: PLAT and ID: 0142 SNMP Trap ID: 22 Automatically notify Support: No User response: Reseat the DIMM, and then restart the server. Replace DIMM n. (n = DIMM number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 627 806f090c-2014ffff • 806f090c-2016ffff 806f090c-2014ffff [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 20) Explanation: This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2014ffff or 0x806f090c2014ffff Severity: Warning Alert Category: System - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0142 SNMP Trap ID: 22...

  • Page 628: 806F090C-2017Ffff - 806F0A07-0301Ffff

    Check the ambient temperature. You must be operating within the specifications. Make sure that the heat sink for microprocessor n is installed correctly. (Trained technician only) Replace microprocessor n. (n = microprocessor number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 629 806f0a07-0302ffff • 806f0a0c-2001ffff 806f0a07-0302ffff [ProcessorElementName] is operating in a Degraded State. (CPU 2) Explanation: This message is for the use case when an implementation has detected a Processor is running in the Degraded state. May also be shown as 806f0a070302ffff or 0x806f0a070302ffff Severity: Warning Alert Category: Warning - CPU Serviceable: Yes...
  • Page 630 Make sure that ambient temperature is within the specifications. If a fan has failed, complete the action for a fan failure. Replace DIMM n. (n = DIMM number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 631 806f0a0c-2004ffff • 806f0a0c-2005ffff 806f0a0c-2004ffff An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) Explanation: This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2004ffff or 0x806f0a0c2004ffff Severity: Error Alert Category: Critical - Temperature...
  • Page 632 Make sure that ambient temperature is within the specifications. If a fan has failed, complete the action for a fan failure. Replace DIMM n. (n = DIMM number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 633 806f0a0c-2008ffff • 806f0a0c-2009ffff 806f0a0c-2008ffff An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 8) Explanation: This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2008ffff or 0x806f0a0c2008ffff Severity: Error Alert Category: Critical - Temperature...
  • Page 634 Make sure that ambient temperature is within the specifications. If a fan has failed, complete the action for a fan failure. Replace DIMM n. (n = DIMM number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 635 806f0a0c-200cffff • 806f0a0c-200dffff 806f0a0c-200cffff An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 12) Explanation: This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c200cffff or 0x806f0a0c200cffff Severity: Error Alert Category: Critical - Temperature...
  • Page 636 Make sure that ambient temperature is within the specifications. If a fan has failed, complete the action for a fan failure. Replace DIMM n. (n = DIMM number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 637 806f0a0c-2010ffff • 806f0a0c-2011ffff 806f0a0c-2010ffff An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 16) Explanation: This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2010ffff or 0x806f0a0c2010ffff Severity: Error Alert Category: Critical - Temperature...
  • Page 638 Make sure that ambient temperature is within the specifications. If a fan has failed, complete the action for a fan failure. Replace DIMM n. (n = DIMM number) System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 639 806f0a0c-2014ffff • 806f0a0c-2015ffff 806f0a0c-2014ffff An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 20) Explanation: This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2014ffff or 0x806f0a0c2014ffff Severity: Error Alert Category: Critical - Temperature...
  • Page 640 Make sure that ambient temperature is within the specifications. If a fan has failed, complete the action for a fan failure. Replace DIMM n. (n = DIMM number) System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 641: 806F0A0C-2018Ffff - 806F0A13-0301Ffff

    806f0a0c-2018ffff • 806f0a13-0301ffff 806f0a0c-2018ffff An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 24) Explanation: This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2018ffff or 0x806f0a0c2018ffff Severity: Error Alert Category: Critical - Temperature...
  • Page 642 CIM Information: Prefix: PLAT and ID: 0481 SNMP Trap ID: 1 Automatically notify Support: No User response: If the specified sensor is one of the following, SysBrd 3.3V, SysBrd 5V or SysBrd 12V: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 643 81010204-1d01ffff • 81010204-1d03ffff 81010204-1d01ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. (Fan 1A/1B Tach) Explanation: This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. May also be shown as 810102041d01ffff or 0x810102041d01ffff Severity: Info Alert Category: Critical - Fan Failure Serviceable: No...
  • Page 644 Severity: Info Alert Category: Critical - Fan Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0481 SNMP Trap ID: 11 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 645 81010204-1d07ffff • 81010204-1d09ffff 81010204-1d07ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. (Fan Riser1A Tach) Explanation: This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. May also be shown as 810102041d07ffff or 0x810102041d07ffff Severity: Info Alert Category: Critical - Fan Failure Serviceable: No...
  • Page 646 May also be shown as 810107010702ffff or 0x810107010702ffff Severity: Info Alert Category: Warning - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0491 SNMP Trap ID: 12 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 647 81010701-0703ffff • 81010701-0705ffff 81010701-0703ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (MID1 RR Amb Temp) Explanation: This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107010703ffff or 0x810107010703ffff Severity: Info Alert Category: Warning - Temperature Serviceable: No...
  • Page 648 May also be shown as 810107010708ffff or 0x810107010708ffff Severity: Info Alert Category: Warning - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0491 SNMP Trap ID: 12 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 649 81010701-1401ffff • 81010701-1403ffff 81010701-1401ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (CPU1 VR Temp) Explanation: This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107011401ffff or 0x810107011401ffff Severity: Info Alert Category: Warning - Temperature Serviceable: No...
  • Page 650 May also be shown as 810107011406ffff or 0x810107011406ffff Severity: Info Alert Category: Warning - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0491 SNMP Trap ID: 12 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 651 81010701-2d01ffff • 81010901-0701ffff 81010701-2d01ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (PCH Temp) Explanation: This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107012d01ffff or 0x810107012d01ffff Severity: Info Alert Category: Warning - Temperature Serviceable: No...
  • Page 652 May also be shown as 810109010704ffff or 0x810109010704ffff Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0495 SNMP Trap ID: 0 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 653 81010901-0705ffff • 81010901-0707ffff 81010901-0705ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (RAID RR Amb Temp) Explanation: This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109010705ffff or 0x810109010705ffff Severity: Info Alert Category: Critical - Temperature Serviceable: No...
  • Page 654 May also be shown as 810109011402ffff or 0x810109011402ffff Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0495 SNMP Trap ID: 0 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 655 81010901-1403ffff • 81010901-1405ffff 81010901-1403ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (DIMM AB VR Temp) Explanation: This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109011403ffff or 0x810109011403ffff Severity: Info Alert Category: Critical - Temperature Serviceable: No...
  • Page 656 May also be shown as 810109013701ffff or 0x810109013701ffff Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0495 SNMP Trap ID: 0 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 657 81010902-0701ffff • 81010b01-0702ffff 81010902-0701ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (SysBrd 12V) Explanation: This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109020701ffff or 0x810109020701ffff Severity: Info Alert Category: Critical - Voltage Serviceable: No...
  • Page 658 May also be shown as 81010b010705ffff or 0x81010b010705ffff Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0499 SNMP Trap ID: 0 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 659 81010b01-0706ffff • 81010b01-0708ffff 81010b01-0706ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (PSU FR Amb Temp) Explanation: This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b010706ffff or 0x81010b010706ffff Severity: Info Alert Category: Critical - Temperature Serviceable: No...
  • Page 660 May also be shown as 81010b011403ffff or 0x81010b011403ffff Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0499 SNMP Trap ID: 0 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 661 81010b01-1404ffff • 81010b01-1406ffff 81010b01-1404ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (DIMM CD VR Temp) Explanation: This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b011404ffff or 0x81010b011404ffff Severity: Info Alert Category: Critical - Temperature Serviceable: No...
  • Page 662 May also be shown as 810300062101ffff or 0x810300062101ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0508 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 663 81030012-2301ffff • 8103010c-2581ffff 81030012-2301ffff Sensor [SensorElementName] has asserted. (OS RealTime Mod) Explanation: This message is for the use case when an implementation has detected a Sensor has asserted. May also be shown as 810300122301ffff or 0x810300122301ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0508 SNMP Trap ID:...
  • Page 664 May also be shown as 810701012c01ffff or 0x810701012c01ffff Severity: Info Alert Category: Warning - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0521 SNMP Trap ID: 12 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 665 8107010d-2582ffff • 8107010f-2582ffff 8107010d-2582ffff Sensor [SensorElementName] has deasserted the transition from normal to non-critical state. (RAID Vol State) Explanation: This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. May also be shown as 8107010d2582ffff or 0x8107010d2582ffff Severity: Info Alert Category: Warning - Other...
  • Page 666 May also be shown as 810702010302ffff or 0x810702010302ffff Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0523 SNMP Trap ID: 0 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 667 81070202-0701ffff • 81070204-0a02ffff 81070202-0701ffff Sensor [SensorElementName] has transitioned to a less severe state from critical. (SysBrd Vol Fault) Explanation: This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702020701ffff or 0x810702020701ffff Severity: Info Alert Category: Critical - Voltage Serviceable: No...
  • Page 668 May also be shown as 8107020d2582ffff or 0x8107020d2582ffff Severity: Info Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0523 SNMP Trap ID: 50 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 669 8107020f-2201ffff • 81070214-2201ffff 8107020f-2201ffff Sensor [SensorElementName] has transitioned to a less severe state from critical. (TXT ACM Module) Explanation: This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 8107020f2201ffff or 0x8107020f2201ffff Severity: Info Alert Category: Critical - Other Serviceable: No...
  • Page 670 May also be shown as 8107021b0302ffff or 0x8107021b0302ffff Severity: Info Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0523 SNMP Trap ID: 50 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 671 81070228-2e01ffff • 81070301-0302ffff 81070228-2e01ffff Sensor [SensorElementName] has transitioned to a less severe state from critical. (ME Error) Explanation: This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702282e01ffff or 0x810702282e01ffff Severity: Info Alert Category: Critical - Other Serviceable: No...
  • Page 672 CIM Information: Prefix: PLAT and ID: 0531 SNMP Trap ID: 4 Automatically notify Support: No User response: No action; information only. PS1 12V OV Fault; PS1 12V UV Fault; PS1 12V OC Fault; PS1 12Vaux Fault; System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 673 81070608-0a02ffff • 810b010a-1e82ffff 81070608-0a02ffff Sensor [SensorElementName] has deasserted the transition to non-recoverable. (PS2 12V OC Fault) Explanation: This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable has deasserted. May also be shown as 810706080a02ffff or 0x810706080a02ffff Severity: Info Alert Category: Critical - Power Serviceable: No...
  • Page 674 May also be shown as 810b010c2581ffff or 0x810b010c2581ffff Severity: Info Alert Category: Critical - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0803 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 675 810b0309-1301ffff • 810b0509-1301ffff 810b0309-1301ffff Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has deasserted. (Power Resource) Explanation: This message is for the use case when a Redundancy Set has transitioned from Non- redundant:Sufficient Resources. May also be shown as 810b03091301ffff or 0x810b03091301ffff Severity: Info Alert Category: Warning - Redundant Power Supply Serviceable: No...
  • Page 676 Severity: Info Alert Category: Critical - Fan Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0811 SNMP Trap ID: 11 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 677 810b050a-1e84ffff • 816f0007-0301ffff 810b050a-1e84ffff Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. (Fan Zone 4) Explanation: This message is for the use case when a Redundancy Set has transitioned from Non- redundant:Insufficient Resources. May also be shown as 810b050a1e84ffff or 0x810b050a1e84ffff Severity: Info Alert Category: Critical - Fan Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0811...
  • Page 678 May also be shown as 816f00080a02ffff or 0x816f00080a02ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0085 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 679 816f0009-1301ffff • 816f000d-0401ffff 816f0009-1301ffff [PowerSupplyElementName] has been turned on. (Host Power) Explanation: This message is for the use case when an implementation has detected a Power Unit that has been Enabled. May also be shown as 816f00091301ffff or 0x816f00091301ffff Severity: Info Alert Category: System - Power On Serviceable: No CIM Information: Prefix: PLAT and ID: 0107...
  • Page 680 Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. Replace the hard disk drive. Make sure that the disk firmware and RAID controller firmware are at the latest level. Replace backplane. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 681 816f000d-0404ffff • 816f000d-0405ffff 816f000d-0404ffff The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 4) Explanation: This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0404ffff or 0x816f000d0404ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 682 Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. Replace the hard disk drive. Make sure that the disk firmware and RAID controller firmware are at the latest level. Replace backplane. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 683 816f000d-0408ffff • 816f000d-0409ffff 816f000d-0408ffff The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 8) Explanation: This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0408ffff or 0x816f000d0408ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 684 Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. Replace the hard disk drive. Make sure that the disk firmware and RAID controller firmware are at the latest level. Replace backplane. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 685 816f000d-040cffff • 816f000d-040dffff 816f000d-040cffff The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 12) Explanation: This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d040cffff or 0x816f000d040cffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 686 Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. Replace the hard disk drive. Make sure that the disk firmware and RAID controller firmware are at the latest level. Replace backplane. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 687 816f000d-0410ffff • 816f000d-0411ffff 816f000d-0410ffff The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 16) Explanation: This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0410ffff or 0x816f000d0410ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 688 Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. Replace the hard disk drive. Make sure that the disk firmware and RAID controller firmware are at the latest level. Replace backplane. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 689 816f000d-0414ffff • 816f000d-0415ffff 816f000d-0414ffff The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 20) Explanation: This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0414ffff or 0x816f000d0414ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 690 Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. Replace the hard disk drive. Make sure that the disk firmware and RAID controller firmware are at the latest level. Replace backplane. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 691 816f000d-0418ffff • 816f000d-0419ffff 816f000d-0418ffff The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 24) Explanation: This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0418ffff or 0x816f000d0418ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 692 Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. Replace the hard disk drive. Make sure that the disk firmware and RAID controller firmware are at the latest level. Replace backplane. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 693 816f000d-041cffff • 816f000d-041dffff 816f000d-041cffff The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 28) Explanation: This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d041cffff or 0x816f000d041cffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 694 Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. Replace the hard disk drive. Make sure that the disk firmware and RAID controller firmware are at the latest level. Replace backplane. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 695 816f000f-2201ffff • 816f0021-2201ffff 816f000f-2201ffff The System [ComputerSystemElementName] has detected a POST Error deassertion. Explanation: This message is for the use case when an implementation has detected that Post Error has deasserted. May also be shown as 816f000f2201ffff or 0x816f000f2201ffff Severity: Info Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0185...
  • Page 696 Automatically notify Support: No User response: No action; information only. PCI 1 : PCI 2 : PCI 3 : PCI 4 : PCI 5 : PCI 6 : PCI 7 : PCI 8 : System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 697 816f0028-2101ffff • 816f0107-0302ffff 816f0028-2101ffff Sensor [SensorElementName] has returned to normal on management system [ComputerSystemElementName]. (TPM Cmd Failures) Explanation: This message is for the use case when an implementation has detected a Sensor returned from degraded/unavailable/failure. May also be shown as 816f00282101ffff or 0x816f00282101ffff Severity: Info Alert Category: Warning - Other Serviceable: No...
  • Page 698 May also be shown as 816f010c2001ffff or 0x816f010c2001ffff Severity: Info Alert Category: Critical - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 699 816f010c-2002ffff • 816f010c-2004ffff 816f010c-2002ffff Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) Explanation: This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2002ffff or 0x816f010c2002ffff Severity: Info Alert Category: Critical - Memory Serviceable: No...
  • Page 700 May also be shown as 816f010c2007ffff or 0x816f010c2007ffff Severity: Info Alert Category: Critical - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 701 816f010c-2008ffff • 816f010c-200affff 816f010c-2008ffff Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 8) Explanation: This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2008ffff or 0x816f010c2008ffff Severity: Info Alert Category: Critical - Memory Serviceable: No...
  • Page 702 May also be shown as 816f010c200dffff or 0x816f010c200dffff Severity: Info Alert Category: Critical - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 703 816f010c-200effff • 816f010c-2010ffff 816f010c-200effff Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14) Explanation: This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c200effff or 0x816f010c200effff Severity: Info Alert Category: Critical - Memory Serviceable: No...
  • Page 704 May also be shown as 816f010c2013ffff or 0x816f010c2013ffff Severity: Info Alert Category: Critical - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 705 816f010c-2014ffff • 816f010c-2016ffff 816f010c-2014ffff Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 20) Explanation: This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2014ffff or 0x816f010c2014ffff Severity: Info Alert Category: Critical - Memory Serviceable: No...
  • Page 706 Alert Category: Critical - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0139 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. One of the DIMMs : System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 707 816f010d-0400ffff • 816f010d-0402ffff 816f010d-0400ffff The Drive [StorageVolumeElementName] has been enabled. (Drive 0) Explanation: This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0400ffff or 0x816f010d0400ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5...
  • Page 708 Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 709 816f010d-0406ffff • 816f010d-0408ffff 816f010d-0406ffff The Drive [StorageVolumeElementName] has been enabled. (Drive 6) Explanation: This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0406ffff or 0x816f010d0406ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5...
  • Page 710 Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 711 816f010d-040cffff • 816f010d-040effff 816f010d-040cffff The Drive [StorageVolumeElementName] has been enabled. (Drive 12) Explanation: This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d040cffff or 0x816f010d040cffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5...
  • Page 712 Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 713 816f010d-0412ffff • 816f010d-0414ffff 816f010d-0412ffff The Drive [StorageVolumeElementName] has been enabled. (Drive 18) Explanation: This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0412ffff or 0x816f010d0412ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5...
  • Page 714 Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 715 816f010d-0418ffff • 816f010d-041affff 816f010d-0418ffff The Drive [StorageVolumeElementName] has been enabled. (Drive 24) Explanation: This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0418ffff or 0x816f010d0418ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5...
  • Page 716 Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 717 816f010d-041effff • 816f010f-2201ffff 816f010d-041effff The Drive [StorageVolumeElementName] has been enabled. (Drive 30) Explanation: This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d041effff or 0x816f010d041effff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5...
  • Page 718 If the problem persists and there is no other CPU with the same error indication, replace the system board. (Trained technician only) Replace the system board (see Removing the system board and Installing the system board). (n = microprocessor number) System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 719: 816F011B-0701Ffff - 816F0125-0C01Ffff

    816f011b-0701ffff • 816f0125-0c01ffff 816f011b-0701ffff The connector [PhysicalConnectorElementName] configuration error has been repaired. (Front USB) Explanation: This message is for the use case when an implementation has detected an Interconnect Configuration was Repaired. May also be shown as 816f011b0701ffff or 0x816f011b0701ffff Severity: Info Alert Category: Critical - Other Serviceable: No...
  • Page 720 May also be shown as 816f0125100bffff or 0x816f0125100bffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0390 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 721 816f0125-2c01ffff • 816f0207-0302ffff 816f0125-2c01ffff [ManagedElementName] detected as present. (ML2 Card) Explanation: This message is for the use case when an implementation has detected a Managed Element is now Present. May also be shown as 816f01252c01ffff or 0x816f01252c01ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0390 SNMP Trap ID:...
  • Page 722 Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 723 816f020d-0402ffff • 816f020d-0404ffff 816f020d-0402ffff Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 2) Explanation: This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0402ffff or 0x816f020d0402ffff Severity: Info Alert Category: System - Predicted Failure Serviceable: No...
  • Page 724 Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 725 816f020d-0408ffff • 816f020d-040affff 816f020d-0408ffff Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 8) Explanation: This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0408ffff or 0x816f020d0408ffff Severity: Info Alert Category: System - Predicted Failure Serviceable: No...
  • Page 726 Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 727 816f020d-040effff • 816f020d-0410ffff 816f020d-040effff Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 14) Explanation: This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d040effff or 0x816f020d040effff Severity: Info Alert Category: System - Predicted Failure Serviceable: No...
  • Page 728 Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 729 816f020d-0414ffff • 816f020d-0416ffff 816f020d-0414ffff Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 20) Explanation: This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0414ffff or 0x816f020d0414ffff Severity: Info Alert Category: System - Predicted Failure Serviceable: No...
  • Page 730 Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 731 816f020d-041affff • 816f020d-041cffff 816f020d-041affff Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 26) Explanation: This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d041affff or 0x816f020d041affff Severity: Info Alert Category: System - Predicted Failure Serviceable: No...
  • Page 732 Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 733 816f0308-0a01ffff • 816f030c-2001ffff 816f0308-0a01ffff [PowerSupplyElementName] has returned to a Normal Input State. (Power Supply 1) Explanation: This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal. May also be shown as 816f03080a01ffff or 0x816f03080a01ffff Severity: Info Alert Category: System - Other Serviceable: No...
  • Page 734 May also be shown as 816f030c2004ffff or 0x816f030c2004ffff Severity: Info Alert Category: Critical - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 735 816f030c-2005ffff • 816f030c-2007ffff 816f030c-2005ffff Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 5) Explanation: This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2005ffff or 0x816f030c2005ffff Severity: Info Alert Category: Critical - Memory Serviceable: No...
  • Page 736 May also be shown as 816f030c200affff or 0x816f030c200affff Severity: Info Alert Category: Critical - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 737 816f030c-200bffff • 816f030c-200dffff 816f030c-200bffff Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 11) Explanation: This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200bffff or 0x816f030c200bffff Severity: Info Alert Category: Critical - Memory Serviceable: No...
  • Page 738 May also be shown as 816f030c2010ffff or 0x816f030c2010ffff Severity: Info Alert Category: Critical - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 739 816f030c-2011ffff • 816f030c-2013ffff 816f030c-2011ffff Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 17) Explanation: This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2011ffff or 0x816f030c2011ffff Severity: Info Alert Category: Critical - Memory Serviceable: No...
  • Page 740 May also be shown as 816f030c2016ffff or 0x816f030c2016ffff Severity: Info Alert Category: Critical - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0137 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 741 816f030c-2017ffff • 816f030d-0400ffff 816f030c-2017ffff Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 23) Explanation: This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2017ffff or 0x816f030c2017ffff Severity: Info Alert Category: Critical - Memory Serviceable: No...
  • Page 742 May also be shown as 816f030d0403ffff or 0x816f030d0403ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0171 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 743 816f030d-0404ffff • 816f030d-0406ffff 816f030d-0404ffff Hot spare disabled for [ComputerSystemElementName]. (Drive 4) Explanation: This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0404ffff or 0x816f030d0404ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0171...
  • Page 744 May also be shown as 816f030d0409ffff or 0x816f030d0409ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0171 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 745 816f030d-040affff • 816f030d-040cffff 816f030d-040affff Hot spare disabled for [ComputerSystemElementName]. (Drive 10) Explanation: This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d040affff or 0x816f030d040affff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0171...
  • Page 746 May also be shown as 816f030d040fffff or 0x816f030d040fffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0171 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 747 816f030d-0410ffff • 816f030d-0412ffff 816f030d-0410ffff Hot spare disabled for [ComputerSystemElementName]. (Drive 16) Explanation: This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0410ffff or 0x816f030d0410ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0171...
  • Page 748 May also be shown as 816f030d0415ffff or 0x816f030d0415ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0171 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 749 816f030d-0416ffff • 816f030d-0418ffff 816f030d-0416ffff Hot spare disabled for [ComputerSystemElementName]. (Drive 22) Explanation: This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0416ffff or 0x816f030d0416ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0171...
  • Page 750 May also be shown as 816f030d041bffff or 0x816f030d041bffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0171 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 751 816f030d-041cffff • 816f030d-041effff 816f030d-041cffff Hot spare disabled for [ComputerSystemElementName]. (Drive 28) Explanation: This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d041cffff or 0x816f030d041cffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0171...
  • Page 752 May also be shown as 816f040c2001ffff or 0x816f040c2001ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 753 816f040c-2002ffff • 816f040c-2004ffff 816f040c-2002ffff [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 2) Explanation: This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2002ffff or 0x816f040c2002ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID:...
  • Page 754 May also be shown as 816f040c2007ffff or 0x816f040c2007ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 755 816f040c-2008ffff • 816f040c-200affff 816f040c-2008ffff [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 8) Explanation: This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2008ffff or 0x816f040c2008ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID:...
  • Page 756 May also be shown as 816f040c200dffff or 0x816f040c200dffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 757 816f040c-200effff • 816f040c-2010ffff 816f040c-200effff [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 14) Explanation: This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c200effff or 0x816f040c200effff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID:...
  • Page 758 May also be shown as 816f040c2013ffff or 0x816f040c2013ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 759 816f040c-2014ffff • 816f040c-2016ffff 816f040c-2014ffff [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 20) Explanation: This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2014ffff or 0x816f040c2014ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID:...
  • Page 760 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. One of the DIMMs : System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 761 816f0413-2582ffff • 816f0507-0302ffff 816f0413-2582ffff A PCI PERR recovery has occurred on system [ComputerSystemElementName]. (PCIs) Explanation: This message is for the use case when an implementation has detected a PCI PERR recovered. May also be shown as 816f04132582ffff or 0x816f04132582ffff Severity: Info Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0233...
  • Page 762 May also be shown as 816f050c2002ffff or 0x816f050c2002ffff Severity: Info Alert Category: Warning - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 763 816f050c-2003ffff • 816f050c-2005ffff 816f050c-2003ffff Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) Explanation: This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2003ffff or 0x816f050c2003ffff Severity: Info Alert Category: Warning - Memory Serviceable: No...
  • Page 764 May also be shown as 816f050c2008ffff or 0x816f050c2008ffff Severity: Info Alert Category: Warning - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 765 816f050c-2009ffff • 816f050c-200bffff 816f050c-2009ffff Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 9) Explanation: This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2009ffff or 0x816f050c2009ffff Severity: Info Alert Category: Warning - Memory Serviceable: No...
  • Page 766 May also be shown as 816f050c200effff or 0x816f050c200effff Severity: Info Alert Category: Warning - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 767 816f050c-200fffff • 816f050c-2011ffff 816f050c-200fffff Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15) Explanation: This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c200fffff or 0x816f050c200fffff Severity: Info Alert Category: Warning - Memory Serviceable: No...
  • Page 768 May also be shown as 816f050c2014ffff or 0x816f050c2014ffff Severity: Info Alert Category: Warning - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 769 816f050c-2015ffff • 816f050c-2017ffff 816f050c-2015ffff Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 21) Explanation: This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2015ffff or 0x816f050c2015ffff Severity: Info Alert Category: Warning - Memory Serviceable: No...
  • Page 770 Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 771 816f050d-0401ffff • 816f050d-0403ffff 816f050d-0401ffff Critical Array [ComputerSystemElementName] has deasserted. (Drive 1) Explanation: This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0401ffff or 0x816f050d0401ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175...
  • Page 772 Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 773 816f050d-0407ffff • 816f050d-0409ffff 816f050d-0407ffff Critical Array [ComputerSystemElementName] has deasserted. (Drive 7) Explanation: This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0407ffff or 0x816f050d0407ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175...
  • Page 774 Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 775 816f050d-040dffff • 816f050d-040fffff 816f050d-040dffff Critical Array [ComputerSystemElementName] has deasserted. (Drive 13) Explanation: This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d040dffff or 0x816f050d040dffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175...
  • Page 776 Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 777 816f050d-0413ffff • 816f050d-0415ffff 816f050d-0413ffff Critical Array [ComputerSystemElementName] has deasserted. (Drive 19) Explanation: This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0413ffff or 0x816f050d0413ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175...
  • Page 778 Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 779 816f050d-0419ffff • 816f050d-041bffff 816f050d-0419ffff Critical Array [ComputerSystemElementName] has deasserted. (Drive 25) Explanation: This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0419ffff or 0x816f050d0419ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175...
  • Page 780 Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 781 816f050d-041fffff • 816f0607-0302ffff 816f050d-041fffff Critical Array [ComputerSystemElementName] has deasserted. (Drive 31) Explanation: This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d041fffff or 0x816f050d041fffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175...
  • Page 782 Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 783 816f060d-0401ffff • 816f060d-0403ffff 816f060d-0401ffff Array in system [ComputerSystemElementName] has been restored. (Drive 1) Explanation: This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0401ffff or 0x816f060d0401ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No...
  • Page 784 Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 785 816f060d-0407ffff • 816f060d-0409ffff 816f060d-0407ffff Array in system [ComputerSystemElementName] has been restored. (Drive 7) Explanation: This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0407ffff or 0x816f060d0407ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No...
  • Page 786 Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 787 816f060d-040dffff • 816f060d-040fffff 816f060d-040dffff Array in system [ComputerSystemElementName] has been restored. (Drive 13) Explanation: This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d040dffff or 0x816f060d040dffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No...
  • Page 788 Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 789 816f060d-0413ffff • 816f060d-0415ffff 816f060d-0413ffff Array in system [ComputerSystemElementName] has been restored. (Drive 19) Explanation: This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0413ffff or 0x816f060d0413ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No...
  • Page 790 Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 791 816f060d-0419ffff • 816f060d-041bffff 816f060d-0419ffff Array in system [ComputerSystemElementName] has been restored. (Drive 25) Explanation: This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0419ffff or 0x816f060d0419ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No...
  • Page 792 Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 793 816f060d-041fffff • 816f070c-2002ffff 816f060d-041fffff Array in system [ComputerSystemElementName] has been restored. (Drive 31) Explanation: This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d041fffff or 0x816f060d041fffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No...
  • Page 794 May also be shown as 816f070c2005ffff or 0x816f070c2005ffff Severity: Info Alert Category: Critical - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 795 816f070c-2006ffff • 816f070c-2008ffff 816f070c-2006ffff Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 6) Explanation: This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2006ffff or 0x816f070c2006ffff Severity: Info Alert Category: Critical - Memory Serviceable: No...
  • Page 796 May also be shown as 816f070c200bffff or 0x816f070c200bffff Severity: Info Alert Category: Critical - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 797 816f070c-200cffff • 816f070c-200effff 816f070c-200cffff Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 12) Explanation: This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c200cffff or 0x816f070c200cffff Severity: Info Alert Category: Critical - Memory Serviceable: No...
  • Page 798 May also be shown as 816f070c2011ffff or 0x816f070c2011ffff Severity: Info Alert Category: Critical - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 799 816f070c-2012ffff • 816f070c-2014ffff 816f070c-2012ffff Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 18) Explanation: This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2012ffff or 0x816f070c2012ffff Severity: Info Alert Category: Critical - Memory Serviceable: No...
  • Page 800 May also be shown as 816f070c2017ffff or 0x816f070c2017ffff Severity: Info Alert Category: Critical - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 801 816f070c-2018ffff • 816f070d-0400ffff 816f070c-2018ffff Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 24) Explanation: This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2018ffff or 0x816f070c2018ffff Severity: Info Alert Category: Critical - Memory Serviceable: No...
  • Page 802 May also be shown as 816f070d0403ffff or 0x816f070d0403ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 803 816f070d-0404ffff • 816f070d-0406ffff 816f070d-0404ffff Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 4) Explanation: This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0404ffff or 0x816f070d0404ffff Severity: Info Alert Category: System - Other Serviceable: No...
  • Page 804 May also be shown as 816f070d0409ffff or 0x816f070d0409ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 805 816f070d-040affff • 816f070d-040cffff 816f070d-040affff Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 10) Explanation: This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d040affff or 0x816f070d040affff Severity: Info Alert Category: System - Other Serviceable: No...
  • Page 806 May also be shown as 816f070d040fffff or 0x816f070d040fffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 807 816f070d-0410ffff • 816f070d-0412ffff 816f070d-0410ffff Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 16) Explanation: This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0410ffff or 0x816f070d0410ffff Severity: Info Alert Category: System - Other Serviceable: No...
  • Page 808 May also be shown as 816f070d0415ffff or 0x816f070d0415ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 809 816f070d-0416ffff • 816f070d-0418ffff 816f070d-0416ffff Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 22) Explanation: This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0416ffff or 0x816f070d0416ffff Severity: Info Alert Category: System - Other Serviceable: No...
  • Page 810 May also be shown as 816f070d041bffff or 0x816f070d041bffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 811 816f070d-041cffff • 816f070d-041effff 816f070d-041cffff Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 28) Explanation: This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d041cffff or 0x816f070d041cffff Severity: Info Alert Category: System - Other Serviceable: No...
  • Page 812 May also be shown as 816f08070302ffff or 0x816f08070302ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0060 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 813 816f0807-2584ffff • 816f0813-2582ffff 816f0807-2584ffff [ProcessorElementName] has been Enabled. (All CPUs) Explanation: This message is for the use case when an implementation has detected a Processor has been Enabled. May also be shown as 816f08072584ffff or 0x816f08072584ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0060 SNMP Trap ID:...
  • Page 814 May also be shown as 816f090c2002ffff or 0x816f090c2002ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0143 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 815 816f090c-2003ffff • 816f090c-2005ffff 816f090c-2003ffff [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 3) Explanation: This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2003ffff or 0x816f090c2003ffff Severity: Info Alert Category: System - Other Serviceable: No...
  • Page 816 May also be shown as 816f090c2008ffff or 0x816f090c2008ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0143 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 817 816f090c-2009ffff • 816f090c-200bffff 816f090c-2009ffff [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 9) Explanation: This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2009ffff or 0x816f090c2009ffff Severity: Info Alert Category: System - Other Serviceable: No...
  • Page 818 May also be shown as 816f090c200effff or 0x816f090c200effff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0143 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 819 816f090c-200fffff • 816f090c-2011ffff 816f090c-200fffff [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 15) Explanation: This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c200fffff or 0x816f090c200fffff Severity: Info Alert Category: System - Other Serviceable: No...
  • Page 820 May also be shown as 816f090c2014ffff or 0x816f090c2014ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0143 SNMP Trap ID: Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 821 816f090c-2015ffff • 816f090c-2017ffff 816f090c-2015ffff [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 21) Explanation: This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2015ffff or 0x816f090c2015ffff Severity: Info Alert Category: System - Other Serviceable: No...
  • Page 822 May also be shown as 816f0a070302ffff or 0x816f0a070302ffff Severity: Info Alert Category: Warning - CPU Serviceable: No CIM Information: Prefix: PLAT and ID: 0039 SNMP Trap ID: 42 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 823 816f0a0c-2001ffff • 816f0a0c-2003ffff 816f0a0c-2001ffff An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1) Explanation: This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2001ffff or 0x816f0a0c2001ffff Severity: Info Alert Category: Critical - Temperature...
  • Page 824 May also be shown as 816f0a0c2006ffff or 0x816f0a0c2006ffff Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0147 SNMP Trap ID: 0 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 825 816f0a0c-2007ffff • 816f0a0c-2009ffff 816f0a0c-2007ffff An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 7) Explanation: This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2007ffff or 0x816f0a0c2007ffff Severity: Info Alert Category: Critical - Temperature...
  • Page 826 May also be shown as 816f0a0c200cffff or 0x816f0a0c200cffff Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0147 SNMP Trap ID: 0 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 827 816f0a0c-200dffff • 816f0a0c-200fffff 816f0a0c-200dffff An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 13) Explanation: This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c200dffff or 0x816f0a0c200dffff Severity: Info Alert Category: Critical - Temperature...
  • Page 828 May also be shown as 816f0a0c2012ffff or 0x816f0a0c2012ffff Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0147 SNMP Trap ID: 0 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 829 816f0a0c-2013ffff • 816f0a0c-2015ffff 816f0a0c-2013ffff An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 19) Explanation: This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2013ffff or 0x816f0a0c2013ffff Severity: Info Alert Category: Critical - Temperature...
  • Page 830 May also be shown as 816f0a0c2018ffff or 0x816f0a0c2018ffff Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0147 SNMP Trap ID: 0 Automatically notify Support: No User response: No action; information only. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 831 816f0a13-0301ffff • 816f0a13-0302ffff 816f0a13-0301ffff System [ComputerSystemElementName] has recovered from a Fatal Bus Error. (CPU 1 PECI) Explanation: This message is for the use case when an implementation has detected that a system has recovered from a Bus Fatal Error. May also be shown as 816f0a130301ffff or 0x816f0a130301ffff Severity: Info Alert Category: Critical - Other Serviceable: No...
  • Page 832 System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 833: Appendix B. Uefi/Post Diagnostic Codes

    Perform the steps in the order shown until the problem is solved. After you perform all of the actions that are described in this field, if you cannot solve the problem, contact IBM Support. Booting server to F1 setup menu In additional to the normal process in booting the server to the F1 setup menu (pressing F1 when <F1 Setup>...
  • Page 834 Verify that the Processor’s are installed in the correct sockets according to the service information for this product. If not, correct that problem. Check IBM support site for an applicable service bulletin or UEFI firmware update that applies to this processor error.
  • Page 835 User response: Complete the following steps: Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. Check the IBM support site for an applicable service bulletin or firmware update that applies to this processor error.
  • Page 836 User response: Complete the following steps: Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. Check the IBM support site for an applicable service bulletin or firmware update that applies to this processor error.
  • Page 837 I.3808004 • I.3818003 I.3808004 [I.3808004] Explanation: The IMM System Event log (SEL) is full. IPMI System Event Log is Full Severity: Info User response: Complete the following steps: Use the IMM Web Interface to clear the event log. If IMM communication is unavailable, use F1 Setup to access System Event Logs Menu and Choose Clear IMM System Event Log and Restart Server.
  • Page 838 Severity: Info User response: Complete the following steps: Check the IBM support site for an applicable service bulletin or firmware update that applies to this error. Reboot the system. If the error continues, replace the system-board assembly (see Removing the system-board assembly and Installing the system-board assembly).
  • Page 839 Severity: Error User response: Complete the following steps: Check IBM support site for an applicable service bulletin or UEFI firmware update that applies to this Processor error. (Trained service technician only) If there are multiple Processor’s, swap Processor’s to move affected Processor to another Processor socket and retry.
  • Page 840 User response: Complete the following steps: Check the IBM support site for an applicable service bulletin or firmware update that applies to this error. (Trained service technician only) If there are multiple Processor’s, swap Processor’s to move affected Processor to another Processor socket and retry.
  • Page 841 Severity: Error User response: Complete the following steps: Check the IBM support site for an applicable service bulletin or firmware update that applies to this error. Update the UEFI image. (Trained service technician only) Replace the system board. S.3028002 [S.3028002]...
  • Page 842 CMOS battery for 30 seconds to clear CMOS contents. Verify that the system boots. Then, re-install the options one at a time to locate the problem. Check the IBM support site for an applicable service bulletin or firmware update that applies to this error. Update the UEFI firmware.
  • Page 843 Explanation: A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault Detected, System halted Severity: Error User response: Complete the following steps: Check IBM support site for an applicable service bulletin or firmware update that applies to this error. Update the UEFI image. Replace the system board. S.3108007 [S.3108007]...
  • Page 844 User response: Complete the following steps: Check IBM support site for an applicable service bulletin or firmware update that applies to this memory error. If the node has recently been installed, moved, serviced, or upgraded, verify that the DIMM is properly seated and visually verify that there is no foreign material in any DIMM connector on that memory channel.
  • Page 845 If problem follows a moved DIMM to a different memory channel, replace that DIMM. Check the IBM support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 846 Check the log for a separate error related to an associated PCIe device and resolve that error. Check the IBM support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 847 Automated Boot Recovery, Booting Backup UEFI Image Severity: Warning User response: Complete the following steps: Check the IBM support site for an applicable service bulletin or firmware update that applies to this error. Update the primary UEFI image. Replace the system board.
  • Page 848 No action required. The system will reboot at the end of POST. If the problem persists, switch to the backup UEFI image or update the current UEFI image. Replace the system board. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 849 Reset the IMM from the CMM. Use the CMM to remove auxilliary power from the compute node. This will reboot the compute node. Check the IBM support site for an applicable service bulletin or firmware update that applies to this error. Update the UEFI Firmware.
  • Page 850 If problem persists escalate to the next level of support. W.3938002 [W.3938002] Explanation: A boot configuration error has been detected. Boot Configuration Error Severity: Warning User response: Complete the following steps: F1 Setup -> Save Settings. Retry OOB configuration update. System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 851 580A4 event denoting detected change in DIMM population that could be related to this problem.) Check the IBM support site for an applicable firmware update that applies to this memory error. The release notes will list the known problems the update addresses.
  • Page 852 User response: Complete the following steps: If the system was recently installed, moved, or serviced, make sure the battery is properly seated. Check the IBM support site for an applicable service bulletin or firmware update that applies to this error. Replace the CMOS battery.

  • Page 853: Appendix C. Dsa Diagnostic Test Results

    Latest level of BMC/IMM 405-001-000 BRCM:TestMIIRegisters Test Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM © Copyright IBM Corp. 2014...
  • Page 854 405-004-000 BRCM:TestInterrupt Test Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 855 BRCM:TestLoopbackMAC Test Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 405-006-000 BRCM:TestLoopbackPhysical Test Passed Explanation: The test passed. Severity: Event...
  • Page 856 BRCM:TestEEPROM Test Aborted Explanation: The EEPROM test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 857 Explanation: The internal memory test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 405-804-000 BRCM:TestInterrupt Test Aborted Explanation: The interrupt test was canceled.
  • Page 858 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 859 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 405-902-000 BRCM:TestEEPROM Test Failed Explanation: A failure was detected while testing non-volatile RAM.
  • Page 860 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 861 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 405-906-000 BRCM:TestLoopbackPhysical Test Failed Explanation: A failure was detected during the loopback test at the physical layer.

  • Page 862: Dsa Brocade Test Results

    The following messages can result when you run the Brocade test. 218-000-000 Brocade:MemoryTest Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 863 Brocade:ExternalLoopbackTest Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 218-002-000 Brocade:SerdesLoopbackTest Passed Explanation: The test passed. Severity: Event Serviceable: No...
  • Page 864 Latest level of BMC/IMM 218-006-000 Brocade:InternalLoopbackTest Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 865 Brocade:MemoryTest Aborted Explanation: The test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 218-801-000 Brocade:ExternalLoopbackTest Aborted Explanation: The test was canceled. Severity: Warning...
  • Page 866 218-805-000 Brocade:SerdesEthLoopbackTest Aborted Explanation: The test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 867 User response: Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website Latest level of DSA...
  • Page 868 User response: Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website Latest level of DSA...
  • Page 869 1. Check or replace SFP/cable. 2. Rerun the test. 3. Verify whether the firmware is at proper level. 4. Rerun the test. 5. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website Latest level of DSA...

  • Page 870: Dsa Checkpoint Panel Test Results

    User response: Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website Latest level of DSA...

  • Page 871: Dsa Cpu Stress Test Results

    180-901-000 • 089-000-000 Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 180-901-000 Check-point Panel Test Failed Explanation: Check-point Panel Test Failed. Operator reported incorrect display. Severity: Error Serviceable: Yes Recoverable: No Automatically notify Support: No User response: Complete the following steps: 1.
  • Page 872 4. Check system firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. The latest level firmware for this component can be found in reference to this system type at the IBM Support website. 5. Run the test again.
  • Page 873 Explanation: CPU Stress Test Aborted. Memory size is insufficient to run the test. At least 1GB is required. Severity: Warning Serviceable: Yes Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 089-804-000 CPU Stress Test Aborted Explanation: CPU Stress Test Aborted. User pressed Ctrl-C.

  • Page 874: Dsa Emulex Adapter Test Results

    ELXUCNA: ELXUCNA: NIC LED(Beacon)Test Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 875 Explanation: Loopback testing at the MAC layer was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 516-801-000 ELXUCNA: NIC PHY LoopBackTest Aborted Explanation: Loopback testing at the physical layer was canceled.
  • Page 876 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 877: Dsa Exa Port Ping Test Results

    3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM DSA EXA port ping test results The following messages can result when you run the EXA port ping test.
  • Page 878 3. Make sure that DSA and BIOS/uEFI are at the latest level. 4. If the problem remains, contact your technical-service representative. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 879: Dsa Hard Drive Test Results

    3. Check scalability cables for loose connections. 4. Replace the scalability cable(s) for specified port(s). 5. If the problem remains, contact your technical-service representative. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM DSA hard drive test results The following messages can result when you run the hard drive test.
  • Page 880 3. Verify the firmware is at the latest level. 4. Rerun the test. 5. If the problem remains, contact your technical-support representative. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 881: Dsa Intel Network Test Results

    IANet:Registers Test Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 406-001-000 IANet:EEPROM Test Passed Explanation: The test passed. Severity: Event...
  • Page 882 IANet:Registers Test Aborted Explanation: Registers test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 883 IANet:EEPROM Test Aborted Explanation: EEPROM test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 406-802-000 IANet:FIFO Test Aborted Explanation: FIFO test was canceled. Severity: Warning...
  • Page 884 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 885 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 406-903-000 IANet:Interrupts Test Failed Explanation: A failure was detected during the Interrupt test.

  • Page 886: Dsa Lsi Hard Drive Test Results

    407-000-000 LSIESG:DiskDefaultDiagnostic Test Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 887: Dsa Mellanox Adapter Test Results

    1. Check cable connections. 2. Rerun the test. 3. Verify whether the firmware is at the latest level. 4. Rerun the test. 5. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website Latest level of DSA...
  • Page 888 MLNX:MLNX_DiagnosticTestEthernetPort Test Aborted Explanation: Port Test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 889 MLNX:MLNX_DiagnosticTestIBPort Test Aborted Explanation: Port Test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 408-900-000 MLNX:MLNX_DiagnosticTestEthernetPort Test Failed Explanation: Port Test Failed. Severity: Error...

  • Page 890: Dsa Memory Isolation Test Results

    Standalone Memory Test Passed Explanation: Quick/Full Memory Test CPU 2 Passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 891 Explanation: Quick/Full Memory Test CPU 3 Passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 201-000-004 Standalone Memory Test Passed Explanation: Quick/Full Memory Test CPU 4 Passed.
  • Page 892 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 893 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 894 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 895 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 896 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 897 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 898 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 899 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 900 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 901 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 902 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 903 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 904 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 905 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 906 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 907 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 908 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 909 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 910 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 911 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 912 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 913 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 914 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 915 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 916 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 917 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 918 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 919 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 920 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 921 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 922 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 923 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 924 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 925 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 926 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 927 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 928 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 929 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 930 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 931 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 932 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 933 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 934 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 935 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 936 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 937 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 938 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 939 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 940 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 941 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 942 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 943 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 944 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 945 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 946 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 947 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 948 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 949 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 950 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 951 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 952 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 953 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 954 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 955 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 956 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 957 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 958 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 959 6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program. 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 201-901-002 Standalone Memory Test Failed Explanation: Memory Diagnostics Test Failed.

  • Page 960: Dsa Memory Stress Test Results

    The following messages can result when you run the memory stress test. 202-000-000 MemStr Test Passed Explanation: Test Passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 961 6. Run the memory diagnostic to identify the specific failing DIMM. 7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 202-802-000 MemStr Test Aborted Explanation: Memory size is insufficient to run the test.
  • Page 962 8. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 963: Dsa Nvidia Gpu Test Results

    6. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM DSA Nvidia GPU test results The following messages can result when you run the Nvidia GPU test.
  • Page 964 Nvidia::DiagnosticServiceProvider::Matrix Test Passed Explanation: Nvidia GPU Matrix test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 965 Explanation: Nvidia GPU Binomial test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 409-800-000 NVIDIA User Diagnostic Test Aborted Explanation: NVIDIA User Diagnostic test was canceled.
  • Page 966 Nvidia::DiagnosticServiceProvider::Binomial Test Aborted Explanation: Nvidia GPU Binomial test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 967 4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of system issues can cause diagnostic failure. 5. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website...
  • Page 968 4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of system issues can cause diagnostic failure. 5. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website...

  • Page 969: Dsa Optical Drive Test Results

    4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of system issues can cause diagnostic failure. 5. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website...
  • Page 970 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 971 1. Wait for the system activity to cease 2. Run the test again 3. Turn off and restart the system. 4. Run the test again. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 215-804-000 Optical Drive Test Aborted Explanation: Optical Drive Test Aborted.
  • Page 972 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 973: Dsa System Management Test Results

    5. Run the test again. 6. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM DSA system management test results The following messages can result when you run the system management test.
  • Page 974 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 975 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 976 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 977 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 978 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 979 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 980 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 981 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 982 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 983: Dsa Tape Drive Test Results

    3. Run the test again. 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM DSA tape drive test results The following messages can result when you run the tape drive test.
  • Page 984 5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 985 4. Rerun the test after upgrading to the latest firmware level. 5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 264-904-000 Tape Test Failed Explanation: Tape Test Failed.
  • Page 986 9. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3650 M5 Type 5462: Installation and Service Guide...
  • Page 987 Automatically notify Support: No User response: Complete the following steps: 1. Clean the tape drive using the appropriate cleaning media and install new media. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 264-908-000 Tape Test Failed Explanation: An error was found in getting tape capacity.
  • Page 988 System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 989: Appendix D. Getting Help And Technical Assistance

    Appendix D. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. Use this information to obtain additional information about IBM and IBM products, determine what to do if you experience a problem with your IBM system or optional device, and determine whom to call for service, if it is necessary.

  • Page 990: Using The Documentation

    The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates.

  • Page 991: Creating A Personalized Support Web Page

    Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with your IBM products. For more information about Support Line and other IBM services, see http://www.ibm.com/services or see http://www.ibm.com/planetwide for...
  • Page 992 System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 993: Notices

    Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead.

  • Page 994: Trademarks

    Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the web at http://www.ibm.com/ legal/us/en/copytrade.shtml. Adobe and PostScript are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

  • Page 995: Particulate Contamination

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.

  • Page 996: Documentation Format

    In the request, be sure to include the publication part number and title. When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.

  • Page 997: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 998: European Union Emc Directive Conformance Statement

    Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der IBM verändert bzw.

  • Page 999: Japan Vcci Class A Statement

    914-499-1900 Der verantwortliche Ansprechpartner des Herstellers in der EU ist: IBM Deutschland GmbH Technical Regulations, Abteilung M372 IBM-Allee 1, 71139 Ehningen, Germany Telephone: +49 7032 15 2941 Email: lugi@de.ibm.com Generelle Informationen: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse...

  • Page 1000: Japan Electronics And Information Technology Industries Association (Jeita) Statement

    This is for any areas other than home. Russia Electromagnetic Interference (EMI) Class A statement People's Republic of China Class A electronic emission statement System x3650 M5 Type 5462: Installation and Service Guide...

  • Page 1001: Taiwan Class A Compliance Statement

    Taiwan Class A compliance statement Notices...

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