IBM System x3650 M5 Installation And Service Manual page 580

806f052b-2101ffff • 806f0607-0301ffff
806f052b-2101ffff Invalid or Unsupported firmware or software was detected on system
[ComputerSystemElementName]. (IMM2 FW Failover)
Explanation: This message is for the use case when an implementation has detected an Invalid/Unsupported
Firmware/Software Version.
May also be shown as 806f052b2101ffff or 0x806f052b2101ffff
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0446
SNMP Trap ID: 50
Automatically notify Support: No
User response:
1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
2. Recover the server firmware from the backup page by restarting the server.
3. Update the server firmware to the latest level (see Updating the firmware). Important: Some cluster solutions
require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the
latest level of code is supported for the cluster solution before you update the code.
4. Remove components one at a time, restarting the server each time, to see if the problem goes away.
5. If the problem remains, (trained service technician) replace the system board.
806f0607-0301ffff An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has asserted.
(CPU 1)
Explanation: This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted.
May also be shown as 806f06070301ffff or 0x806f06070301ffff
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0816
SNMP Trap ID: 40
Automatically notify Support: No
User response:
1. Make sure that the installed microprocessors are compatible with each other (see Installing a microprocessor and
heat sink for information about microprocessor requirements).
2. Update the server firmware to the latest level (see Updating the firmware).
3. (Trained technician only) Replace the incompatible microprocessor.
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System x3650 M5 Type 5462: Installation and Service Guide