IBM System x3650 M5 Installation And Service Manual page 984

264-901-000 • 264-902-000
264-901-000 Tape Test Failed
Explanation: An error was found in the tape alert log.
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Clear the error log.
4. Run the test again.
5. Make sure that the drive firmware is at the latest level.
6. Rerun the test after upgrading to the latest firmware level.
7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for
the next corrective action.
Related Links:
IBM Support Website
v
Latest level of DSA
v
Latest level of BMC/IMM
v
264-902-000 Tape Test Failed
Explanation: Tape Test Failed. Media is not detected.
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for
the next corrective action.
Related Links:
IBM Support Website
v
Latest level of DSA
v
Latest level of BMC/IMM
v
968
System x3650 M5 Type 5462: Installation and Service Guide