Creating A Personalized Support Web Page; Software Service And Support; Hardware Service And Support; Ibm Taiwan Product Service - IBM System x3650 M5 Installation And Service Manual

Creating a personalized support web page

You can create a personalized support web page by identifying IBM products that
are of interest to you.
To create a personalized support web page, go to http://www.ibm.com/support/
mynotifications. From this personalized page, you can subscribe to weekly email
notifications about new technical documents, search for information and
downloads, and access various administrative services.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with your IBM products.
For more information about Support Line and other IBM services, see
http://www.ibm.com/services or see http://www.ibm.com/planetwide for
support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).

Hardware service and support

You can receive hardware service through your IBM reseller or IBM Services.
To locate a reseller authorized by IBM to provide warranty service, go to
http://www.ibm.com/partnerworld/ and click Business Partner Locator. For IBM
support telephone numbers, see http://www.ibm.com/planetwide. In the U.S. and
Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.

IBM Taiwan product service

Use this information to contact IBM Taiwan product service.
IBM Taiwan product service contact information:
IBM Taiwan Corporation
3F, No 7, Song Ren Rd.
Taipei, Taiwan
Telephone: 0800-016-888
Appendix D. Getting help and technical assistance
975