Technical Support - Javad ALPHA Operator's Manual

• Use repeaters to increase radio coverage.
There may be a source of radio interference that disrupts radio communications.
• Use a spectrum analyzer to detect the radio characteristics of the interfering signal and
change your system's configuration accordingly.
• Remove the source of jamming signal or relocate your radio antennas (if possible).
The receiver does not start data logging.
The memory option is disabled or expired.
• Check that the memory option is enabled. For details, see "Checking an OAF" on page 78.
The receiver's memory has no free space.
• Download and/or delete data files to free up space for new files (see "Downloading Files
to a Computer" on page 73 and "Deleting Files" on page 76).
• Use the AFRM feature. See"TriPad Configuration" on page 59.

6.4. Technical Support

If the troubleshooting hints and tips in this Operator's Manual fail to remedy the problem, contact
JAVAD GNSS Customer Support.
Before contacting JAVAD GNSS Customer support about any problems with the receiver, see
"Check This First!" on page 89 for some solutions that may fix the issue.
To contact JAVAD GNSS Customer Support use the QUESTIONS button available on the
www.javad.com.
www.javad.com
Troubleshooting
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