Troubleshooting; Performing An External Visual Inspection Of The Workstation; To Perform An External Visual Inspection - Sun Microsystems Ultra 27 Service Manual

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C H A P T E R

Troubleshooting

This chapter describes troubleshooting procedures, provides contact information for obtaining
technical assistance, and contains the following sections:
"Performing an External Visual Inspection of the Workstation" on page 23
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"Assessing the Issue" on page 24
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"Troubleshooting the Issue" on page 24
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"Performing an Internal Visual Inspection" on page 27
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"Obtaining Technical Assistance" on page 28
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Performing an External Visual Inspection of the Workstation

Improperly set controls and loose or improperly connected cables are common causes of
problems with hardware components. When investigating a system problem, first perform an
external visual inspection of the workstation. Check all external switches, controls, and cable
connections.
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To Perform an External Visual Inspection

Power off the workstation using the power-off procedures described in the section,
1
Off the Workstation"on page
Power off any attached peripherals.
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Verify that all power cables are properly connected to the workstation, the monitor, and the
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workstation peripherals.
Inspect connections from the workstation to any attached devices, including network cables,
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keyboard, monitor, and mouse.
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30.
"To Power
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