Sun Microsystems Ultra 20 User Manual
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Sun Microsystems Ultra 20 User Manual

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Sun Ultra™ 20 Workstation
User Guide
Sun Microsystems, Inc.
www.sun.com
Part No. 819-2146-13
August 2006, Revision A
Submit comments about this document at:
http://www.sun.com/hwdocs/feedback

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  • Page 1 Sun Ultra™ 20 Workstation User Guide Sun Microsystems, Inc. www.sun.com Part No. 819-2146-13 August 2006, Revision A Submit comments about this document at: http://www.sun.com/hwdocs/feedback...
  • Page 2 Copyright 2005-2006 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, Californie 95054, Etats-Unis. Tous droits réservés. Sun Microsystems, Inc. a les droits de propriété intellectuels relatants à la technologie qui est décrit dans ce document. En particulier, et sans la limitation, ces droits de propriété...

  • Page 3: Table Of Contents

    Contents Preface xi Introduction to the Sun Ultra 20 Workstation 1–1 Features 1–2 Operating System and Software 1–3 1.2.1 Preinstalled Operating System and Software 1–3 1.2.2 Supported Operating System Software 1–3 1.2.3 Supplemental CD Software 1–4 Hardware System Overview 1–5 1.3.1...
  • Page 4 Print Results Report 3–19 About Pc-Check 3–19 3.10 Exit to DOS 3–19 Maintaining the Workstation 4–1 Tools and Supplies Needed 4–1 Installation Precautions 4–1 4.2.1 ESD Precautions 4–2 4.2.2 Preinstallation Instructions 4–2 Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 5 4.2.3 Postinstallation Instructions 4–3 Opening the Workstation 4–4 4.3.1 Removing the Access Panel 4–4 4.3.2 Removing the Front Bezel 4–5 Location of Components 4–7 Component Replacement Procedures 4–8 4.5.1 Replacing or Adding Hard Disk Drives 4–9 4.5.1.1 Removing a Hard Disk Drive 4–9 4.5.1.2 Installing a Hard Disk Drive 4–10 4.5.2...
  • Page 6 Enabling the Onboard ATI Graphics Controller for Linux or Windows XP B–2 Enabling the Onboard ATI Graphics Controller After Solaris Installation B–3 Enabling the Onboard ATI Graphics Controller Before Solaris Installation B–4 C. BIOS POST Codes C–1 Index Index–1 Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 7 Removing the Side Panel 4–4 FIGURE 4-1 Releasing the Bezel Tabs 4–5 FIGURE 4-2 Removing the Bezel 4–6 FIGURE 4-3 Sun Ultra 20 Workstation System Components 4–7 FIGURE 4-4 Removing a Hard Drive 4–9 FIGURE 4-5 Installing a Hard Drive 4–10 FIGURE 4-6 Location of the SATA Backplane 4–12...
  • Page 8 Removing the Motherboard Screws 4–54 FIGURE 4-42 Removing the Motherboard From the Chassis 4–55 FIGURE 4-43 Installing the Motherboard 4–56 FIGURE 4-44 Location of Port 80 Code LED C–2 FIGURE C-1 viii Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 9 Battery Specifications 4–28 TABLE 4-3 Power Supply Cable Connections 4–34 TABLE 4-4 Cable Connections 4–42 TABLE 4-5 Sun Ultra 20 Workstation Physical Specifications A–1 TABLE A-1 Input Voltage Range A–2 TABLE A-2 Input Frequency Range A–2 TABLE A-3 Input Current A–2 TABLE A-4 Sun Ultra 20 Workstation Environmental Specifications A–3...
  • Page 10 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 11: Preface

    Preface The Sun Ultra 20 Workstation User Guide provides a detailed description of the hardware and software applications used to support the Sun Ultra 20 Workstation. This book is intended for system administrators, network administrators, or service technicians who have knowledge of workstation hardware and software.
  • Page 12 You must be superuser to do this. with real names or values. To delete a file, type rm filename. * The settings on your browser might differ from these settings. xii Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 13 Related Documentation The document set for the Sun Ultra 20 Workstation is described in the Where To Find Documentation sheet that is packed with your system, and all documents are posted at the product’s documentation site. See the following URL: http://www.sun.com/products-n-...
  • Page 14 You can submit your comments by going to: http://www.sun.com/hwdocs/feedback/ Please include the title and part number of your document with your feedback: Sun Ultra 20 Workstation User Guide, 819-2146-13. xiv Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 15 C H A P T E R Introduction to the Sun Ultra 20 Workstation This chapter provides an overview of the Sun Ultra 20 Workstation, as well as power-on and power-off procedures and information on adding more components. The following sections are included in this chapter: Section 1.1, “Features”...

  • Page 16: Table

    • Headphone-out jack on the front panel • Onboard PCI graphics controller with 8 MB memory Hardware RAID Hardware RAID 0 and 1 for internal SATA disks • RAID 0 – stripped • RAID 1 – mirrored Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 17: Introduction To The Sun Ultra 20 Workstation

    If you want to run Red Hat Enterprise Linux WS or SUSE Linux Enterprise System on the Sun Ultra 20 Workstation, you can order it from the from the following web site: http://wwws.sun.com/software/linux/index.html...

  • Page 18: Supplemental Cd Software

    Before installing an operating system, refer to the Sun Ultra 20 Workstation Getting Started Guide, 819-2148, for further information on updates and drivers that must be installed. 1.2.3 Supplemental CD Software The Sun Ultra 20 Workstation Supplemental CD, included with the workstation, contains the following software: Supplemental drivers to support preinstalled or user-installed operating systems.

  • Page 19: Hardware System Overview

    The following sections describe the hardware orientation and features of your Sun Ultra 20 Workstation. 1.3.1 External Components This section describes the front and back panels of the Sun Ultra 20 Workstation. illustrates the front panel of the Sun Ultra 20 Workstation. FIGURE 1-1 Front Panel...

  • Page 20: Figure 1-2 Back Panel

    Sun Ultra 20 Workstation. FIGURE 1-2 Back Panel FIGURE 1-2 Back Panel TABLE 1-3 Label Connector/Slot Label Connector/Slot Power connector Ethernet connector Power switch Four USB connectors Onboard DB15 VGA graphics PCI Express x16 graphics slot...

  • Page 21: Internal Components

    1.3.2 Internal Components shows the locations of the components inside the Sun Ultra 20 FIGURE 1-3 Workstation. Sun Ultra 20 Workstation System Components FIGURE 1-3 System Components TABLE 1-4 Label Component Label Component Power supply Four PCI 33 Mhz slots...

  • Page 22: Powering The Workstation On And Off

    5. After the system finishes booting, configure the preinstalled Solaris 10 Operating System or install another supported operating system. See the Sun Ultra 20 Workstation Getting Started Guide, 819-2148, for more information on configuring the preinstalled operating system or installing an additional operating system.

  • Page 23: Powering Off The Workstation

    1. Unplug the AC power cord from the workstation or turn off the power switch on the back panel of the workstation. 2. Wait ten or more seconds. 3. Plug the power AC cord into the workstation. 4. Power on the workstation. Chapter 1 Introduction to the Sun Ultra 20 Workstation...

  • Page 24: Customer-Orderable Components

    Customer-Orderable Components You can order additional components and replacement parts for the Sun Ultra 20 Workstation. Contact your local Sun sales representative for more information. For the most up- to-date component information, see the Sun Ultra 20 Workstation components list at the following web site: http://sunsolve.sun.com/handbook_pub/...

  • Page 25: Troubleshooting

    C H A P T E R Troubleshooting This chapter contains information on troubleshooting procedures, power-on self-test (POST) codes and technical support contacts. The following sections are included in this chapter: Section 2.1, “Troubleshooting Overview” on page 2-1 ■ Section 2.2, “Visual Inspection” on page 2-2 ■...

  • Page 26: Visual Inspection

    2. Turn off the AC power on the back of the workstation. 3. Turn off any attached peripherals, but do not disconnect the power cables. 4. Remove the left-side panel, following the procedures in Section 4.2, “Installation Precautions” on page 4-1. Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 27 Caution – Some components, such as the heatsink, can become extremely hot during system operations. Allow these components to cool before handling them. 5. Verify that the components are fully seated in their sockets or connectors and that the sockets are clean. 6.

  • Page 28: Troubleshooting Procedures

    • Move the mouse or press any key on the keyboard. The drive eject from the media might be in the low-power mode. tray when you press • Use the utility software installed on your workstation to eject the the Eject button. Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 29 Troubleshooting Procedures (Continued) TABLE 2-1 Problem Possible solution Workstation does • Try all of the power-off options shown in Section 1.4.2, “Powering not power off when Off the Workstation” on page 1-9. the front-panel • If the workstation still does not power off, disconnect the power Power button is cable from the back of the chassis.

  • Page 30: Table 2-1 Troubleshooting Procedures

    • Make sure that you are using 256 MB, 512 MB, or 1 GB DDR 400 SDRAM modules with 3.05 cm max. height. • Make sure that the memory is installed in pairs. Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 31: Technical Assistance

    TABLE 2-2 Sun Web Sites and Telephone Numbers TABLE 2-2 Workstation Documents and Support Resources URL or Telephone Number PDF files for all the current Sun Ultra 20 http://www.sun.com/documentation/ Workstation documents. Solaris and other software documents. This web http://docs.sun.com/documentation/ site has full search capabilities.
  • Page 32 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 33: Diagnostics

    C H A P T E R Diagnostics This chapter assists you with using the Diagnostics section of the Sun Ultra 20 Workstation Supplemental CD that is packaged with your system. Diagnostic output is accessible on systems that are running supported Linux or Solaris operating systems.

  • Page 34: Pc-Check Diagnostics Overview

    ■ Immediate Burn-in Test: A Sun-supplied Sun Ultra 20 diagnositic script ■ The following steps show how to access these test options from the Sun Ultra 20 Workstation Supplemental CD. To access the Pc-Check Diagnostics main menu: 1. Insert the Sun Ultra 20 Workstation Supplemental CD into your DVD drive and reboot the system.

  • Page 35: System Information Menu

    Management Information section. IDE Bus Information Shows the master/slave devices on the primary and secondary IDE controllers. PCMCIA/CardBus Info Not relevant to the Sun Ultra 20 Workstation. Interrupt Vectors Details and lists device interrupt vector information. IRQ Information Shows hardware interrupt assignments.

  • Page 36: Advanced Diagnostics

    Refer to Section 3.3.1, “Hard Disk Testing” on page 3-6, for detailed information about testing hard disks and script information. CD-ROM/DVD Includes a CD-ROM/DVD menu to test DVD devices on the system. Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 37 Video Test Options menu that enables you to perform various video tests. Printers Printers are not available for the Sun Ultra 20 Workstation. Firmware - ACPI Details information about Advanced Configurable Power Interface (ACPI), and includes an ACPI Tests menu to test ACPI.

  • Page 38: Hard Disk Testing

    Enables you to select the test time duration, the percentage of the hard disk to test, and the sectors to be tested on the hard disk. Device Test Settings ■ Enables you to select the test time durations of the devices and the test level. Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 39 Number of Retries ■ Enables you to select the number of times to retry testing a device before terminating the test. Maximum Errors ■ Enables you to select the number of errors allowed before terminating the test. Check SMART First ■...

  • Page 40: Immediate Burn-In Testing

    Testing window displays. The screen includes the list of options shown in for running the tests. When a quick.tst, noinput.tst, or full.tst TABLE 3-3 script is loaded, the defaults indicated in the third column are automatically loaded. Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 41: Table 3-3 Continuous Burn-In Testing Options

    Continuous Burn-in Testing Options TABLE 3-3 Default Using quick.tst, noinput.tst, or Option Default – General full.tst Script All Possible Choices Pass Control Overall Time Overall Passes Individual Passes, Overall Passes, or Overall Time. Duration 01:00 Enter any number to choose the time duration of the test.

  • Page 42: Deferred Burn-In Testing

    ■ Enter one of the following: quick.tst, noinput.tst, or full.tst ■ If you created and saved your own script, enter d:\testname.tst ■ Where testname is the name that you created. 3-10 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 43: Create Diagnostic Partition

    The Create Diagnostic Partition option installs a diagnostic partition on the first bootable disk seen by the Sun Ultra 20 Workstation. The first bootable disk is on the primary/master SATA device. The following sections explain how to create and access the diagnostic partition on the Sun Ultra 20 Workstation: Section 3.6.1, “Removing Existing Partitions From a Hard Disk”...

  • Page 44: Removing Existing Partitions From A Hard Disk

    9. Type Y to erase the data and the partition. 10. Repeat Step 6 through Step 9 until all partitions are removed. 11. Press the Esc key to exit, and press any key to reboot the workstation. 3-12 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 45: Adding A Diagnostic Partition To The First Bootable Disk

    3. At the Supplemental CD main menu, type 1 to run Hardware Diagnostics. 4. From the main menu, choose Create Diagnostic Partition. If the first bootable disk is clear of partitions, the Sun Microsystems Partitioning ■ Utility window appears. It states: “Your primary hard disk is not partitioned.

  • Page 46: Accessing The Diagnostic Partition Under Red Hat Linux

    2. Reboot the workstation and start the Linux Red Hat operating system. 3. Become superuser. 4. Determine if your diagnostic partition is configured to be mounted by typing the following command: # ls /diagpart 3-14 Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 47 If this command fails to list the log files created by the hardware diagnostics ■ software, then the operating system was not configured to mount the diagnostic partition. Continue to Step If this command succeeds in listing the log files created by the hardware ■...

  • Page 48: Accessing The Diagnostic Partition Under The Solaris 10 Operating System

    8. Type the following to install the diagnostic partition: # ./install.sh 9. Press the Enter key. The following lines appear if the diagnostic partition is mounted successfully: Mounting Diagnostic Partition Installing Successful 3-16 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 49: Accessing The Diagnostic Partition Under Windows Xp

    USB diskette drive to the Sun Ultra 20 Workstation and complete the following procedure: 1. Connect the USB diskette drive to any USB port on the Sun Ultra 20 Workstation. 2. Insert the Supplemental CD into the DVD tray.

  • Page 50: Show Results Summary

    Internal Speaker Test, FM Synthesizer Test, PCM Sample Test, CD/DVD Drive Read Test, CD/DVD Transfer (KB/Sec), CD/DVD Transfer Rating, CD/DVD Drive Seek Test, CD/DVD Seek Time (ms), CD/DVD Test Disk Read, and CD/DVD Tray Test. 3-18 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 51: Print Results Report

    ■ The compare test is used to determine the machine ID for the system. This test is not available for the Sun Ultra 20 Workstation. Print Results Report The Print Results Report option enables you to print results of the diagnosis of your system.
  • Page 52 3-20 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 53: Maintaining The Workstation

    C H A P T E R Maintaining the Workstation This chapter provides instructions on how to add, replace and configure the components in the workstation after it is set up. The following sections are included in this chapter: Section 4.1, “Tools and Supplies Needed” on page 4-1 ■...

  • Page 54: Esd Precautions

    Section 4.2.1, “ESD Precautions” on page 4-2 when handling a system component. 3. Open the workstation. Section 4.3, “Opening the Workstation” on page 4-4, for the appropriate procedure for opening the workstation. Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 55: Postinstallation Instructions

    4.2.3 Postinstallation Instructions Perform the following steps after installing a workstation component: 1. Ensure that all of the components are installed as described in the step-by-step instructions. Section 4.5, “Component Replacement Procedures” on page 4-8. 2. Reinstall any PCI cards or peripherals that you had previously removed. Section 4.5, “Component Replacement Procedures”...

  • Page 56: Opening The Workstation

    3. Slide the panel toward the back of the workstation. Tilt the top edge of the panel out and then up to remove it from the chassis. Removing the Side Panel FIGURE 4-1 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 57: Removing The Front Bezel

    4.3.2 Removing the Front Bezel 1. Remove the left-side access panel. 2. Loosen the four bezel tabs (see FIGURE 4-2 Facing the left-front side of the bezel and starting with the topmost tab, carefully push each bezel-mounting tab about a millimeter and forward slightly. As you do this, you can see the edge of the bezel nearest the tab move slightly away from the front of the chassis.

  • Page 58: Figure 4-3 Removing The Bezel

    Gently shift the bezel to the left, releasing it from the right-front chassis hooks and the chassis (see FIGURE 4-3 Removing the Bezel FIGURE 4-3 c. Set the bezel aside. Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 59: Location Of Components

    Location of Components to locate components before performing the remove and replace FIGURE 4-4 procedures. Sun Ultra 20 Workstation System Components FIGURE 4-4 System Components TABLE 4-1 Label Component Label Component Power supply 4 PCI 33 Mhz slots 4 DIMM slots (DIMM 1 is closest...

  • Page 60: Component Replacement Procedures

    ■ The following procedures should only be performed by trained field service technicians: Section 4.5.11, “Replacing a CPU” on page 4-45 ■ Section 4.5.12, “Replacing the Motherboard” on page 4-54 ■ Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 61: Replacing Or Adding Hard Disk Drives

    Replacing or Adding Hard Disk Drives 4.5.1.1 Removing a Hard Disk Drive Note – The Sun Ultra 20 Workstation can accommodate up to two hard drives. If you are not removing an existing drive, proceed to Section 4.5.1.2, “Installing a Hard Disk Drive”...

  • Page 62: Installing A Hard Disk Drive

    2. Remove the hard drive from its antistatic packaging. 3. Push the handle release button to the right until the hard drive handle pops open. Installing a Hard Drive FIGURE 4-6 4-10 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 63: Replacing The Sata Backplane

    4. Locate the hard drive assembly and hard drive assembly guides. If you are installing a second hard drive, install it in the remaining free slot in the hard drive assembly. The boot hard drive must be installed in hard drive slot HDD1 (top).

  • Page 64: Removing The Sata Backplane

    Disconnect the power cable from the SATA backplane. b. Disconnect the SATA data cables from the SATA backplane. c. Temporarily mark the cables to ensure proper orientation when replacing the part. 4-12 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 65: Figure 4-8 Removing The Sata Backplane

    Removing the SATA Backplane FIGURE 4-8 5. Unfasten the SATA backplane from the chassis (see FIGURE 4-8 Using a No. 2 Phillips screwdriver, remove the four screws that secure the SATA backplane to the chassis. Set the screws aside in a container. 6.

  • Page 66: Installing The Sata Backplane

    4. Fasten the SATA backplane to the hard drive bracket. Using a No. 2 Phillips screwdriver, install the four screws that secure the SATA backplane to the hard drive bracket. Torque the screws to inch pounds. 4-14 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 67: Replacing A Dvd Drive

    5. Connect and route the cables (see FIGURE 4-9 a. Connect the SATA interface cables to the SATA backplane connector. b. Connect the power supply power cable to connector P4. Refer to the cabling diagram in the service label on the side of the chassis for information on cable routing.

  • Page 68: Figure 4-10 Removing The Dvd Drive

    8. Place the DVD drive on a static-dissipating work surface or inside an anti-static bag. 9. Install the new DVD drive as shown in Section 4.5.3.2, “Installing a DVD Drive” on page 4-17. 4-16 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 69: Installing A Dvd Drive

    4.5.3.2 Installing a DVD Drive To install a DVD drive: 1. Remove the DVD drive from its packaging. 2. Turn off the power button on the back panel and all of the peripherals connected to the workstation. 3. Remove the left-side access panel. 4.

  • Page 70: Figure 4-12 Location Of Power And Ide Cables

    Refer to the cabling diagram in the service label on the side of the chassis for information on correct cable routing. Location of Power and IDE Cables FIGURE 4-12 7. Replace the front bezel and left-side cover of the workstation. 4-18 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 71: Replacing Or Adding Dimms

    4.5.4 Replacing or Adding DIMMs This section contains instructions for removing and installing a dual inline memory module (DIMM). Caution – Before removing any DIMMs from the motherboard, create a backup file to preserve any important data. 4.5.4.1 Detecting Faulty DIMMs To determine which DIMM modules are not functioning properly so that they can be replaced: 1.

  • Page 72: Figure 4-13 Dimm Locations

    3. Gently lay the system on its right side on a stable, nonslip surface. 4. Identify the location from which you will remove a DIMM (see FIGURE 4-13 DIMM 4 DIMM 3 DIMM 2 DIMM 1 DIMM Locations FIGURE 4-13 4-20 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 73: Installing A Dimm

    Populate DIMM sockets 1 and 2 first, followed by sockets 3 and 4. ■ Note – An exception to this guideline is when a DIMM module fails and becomes replaced with a unit shipped from Sun Microsystems. In that case, the DIMM modules may be replaced individually. To install a DIMM: 1.

  • Page 74: Reconfiguring The System Memory

    This procedure describes how to install a typical PCI card (including the host bus adapter) or graphics card. PCI and graphics cards might vary in the way in they are installed in the system. 4-22 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 75: Removing A Pci Or Graphics Card

    4.5.5.1 Removing a PCI or Graphics Card If you are adding a new card and not replacing a PCI or graphics card, go to Section 4.5.5.2, “Installing a PCI or Graphics Card” on page 4-25. To remove a PCI or graphics card: 1.

  • Page 76: Figure 4-17 Removing A Graphics Card

    If you are not replacing the PCI or graphics card, replace the slot filler panel and ■ the left-side access panel. If you are replacing the card, follow the instructions in Section 4.5.5.2, “Installing ■ a PCI or Graphics Card” on page 4-25. 4-24 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 77: Installing A Pci Or Graphics Card

    4.5.5.2 Installing a PCI or Graphics Card Note the following if you are installing 33 Mhz PCI cards (see FIGURE 4-18 TABLE 4-2 Slot 1, Slot 3, and Slot 4 can accept 32- or 64-bit half-length cards. ■ Slot 2 is restricted to 32-bit cards, 6-inches or shorter. ■...

  • Page 78: Figure 4-18 Locations Of Pci And Graphics Card Slots

    PCI 33 Mhz, slot 1 PCI-E 2 PCI Express x1, slot 1 PCI 2 PCI 33 Mhz, slot 2 PCI-E 3 PCI Express x1, slot 2 PCI 3 PCI 33 Mhz, slot 3 4-26 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 79: Figure 4-19 Installing A Pci Card

    To install a PCI or graphics card: 1. Turn off the power switch on the back of the system and the power to all of the peripherals connected to the system. 2. Remove the left-side access panel. 3. Gently lay the system on its right side on a stable, nonslip surface. 4.

  • Page 80: Figure 4-20 Installing A Graphics Card

    8. Fasten the retaining screw into place. Torque the screws to 8- to 9-inch pounds. 9. If you are installing a NVIDIA FX3450 card, attach the power supply PCI cable to the power connector on the FX3450 card. 10. Replace the left-side access panel. 4-28 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 81: Replacing The System Battery

    4.5.6 Replacing the System Battery The battery specifications for the Sun Ultra 20 Workstation are shown in TABLE 4-3 Battery Specifications TABLE 4-3 Specification Value Voltage 3 VDC Type CR 2032 To remove and install the battery: Caution – If you remove the system battery, you could erase all system-specific information saved in the CMOS.

  • Page 82: Figure 4-22 Installing A System Battery

    Tilt the battery into the battery connector, angling the battery under the battery latch. Slide the battery until it clicks into place. Installing a System Battery FIGURE 4-22 7. Replace the left-side access panel. 4-30 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 83: Replacing The System Fan

    4.5.7 Replacing the System Fan 4.5.7.1 Removing the System Fan To remove the system fan: 1. Turn off the power button on the back panel and all of the peripherals connected to the workstation. 2. Remove the left-side access panel. 3.

  • Page 84: Installing The System Fan

    1. Remove the left-side access panel, if necessary. 2. Remove the new fan from its package. 3. Locate the four corner holes in the chassis grill where the fan tabs will be installed. 4-32 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 85: Figure 4-25 Installing The System Fan

    4. Push forward the two latches on the left side of the fan bracket, and attach the four hooks on the back of the bracket to the four corner holes in the back chassis grill (see FIGURE 4-25 Installing the System Fan FIGURE 4-25 5.

  • Page 86: Replacing The Power Supply

    3. Gently lay the system on its right side on a stable, nonslip surface, and locate the power supply (see FIGURE 4-26 Locations of Power Supply and Cables FIGURE 4-26 4-34 Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 87 4. Unfasten the connectors from the motherboard and release the cable management strap (see FIGURE 4-27 5. Unfasten the power connectors attached to the motherboard, DVD drive and SATA backplane (see FIGURE 4-27 TABLE 4-4 Locations of Power Supply Connections on the Motherboard FIGURE 4-27 Power Supply Cable Connections TABLE 4-4...

  • Page 88: Figure 4-28 Removing The Power Supply From The Chassis

    (see FIGURE 4-28 Removing the Power Supply From the Chassis FIGURE 4-28 7. Install the new power supply as shown as Section 4.5.8.2, “Installing the Power Supply” on page 4-37. 4-36 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 89: Figure 4-29 Installing The Power Supply Into The Chassis

    4.5.8.2 Installing the Power Supply To install the power supply: 1. Remove the left-side access panel, if necessary. 2. Gently lay the system on its right side on a stable, non-slip surface. 3. Remove the new power supply from its package. 4.
  • Page 90 2. Disconnect any audio, USB, and IEEE 1394 cables connected to the front of the workstation. 3. Remove the bezel (see Section 4.3.2, “Removing the Front Bezel” on page 4-5). 4-38 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 91: Figure 4-30 Position Of The I/O Board Assembly In The Chassis

    Position of the I/O Board Assembly in the Chassis FIGURE 4-30 4. Remove the left-side access panel and locate the back of I/O board assembly. 5. Disconnect all cables on the back of the I/O board. Chapter 4 Maintaining the Workstation 4-39...

  • Page 92: Figure 4-31 Removing I/O Board

    7. Push the I/O board out the front of the chassis. 8. Install the new I/O board assembly as shown in Section 4.5.9.2, “Installing the I/O Board Assembly” on page 4-41. 4-40 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 93: Figure 4-32 Installing The I/O Board Assembly

    4.5.9.2 Installing the I/O Board Assembly To install the I/O board assembly: 1. Turn off the power button on the back panel and all of the peripherals connected to the workstation. 2. Place the system unit on a flat, stable surface. 3.
  • Page 94 Front I/O board cables: ■ Audio cable ■ USB cable ■ IEEE 1394 cables ■ Power button/LED cable ■ DVD cables: ■ IDE cable ■ Audio cable ■ SATA cables (SATA backplane) ■ 4-42 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 95: Figure 4-33 Motherboard Cable Locations

    Motherboard Cable Locations FIGURE 4-33 Cable Connections TABLE 4-5 Motherboard Motherboard Component Label connector Component connection Label connector Connection I/O board audio USB 4 I/O board J5 DVD drive audio SATA 1 SATA backplane J2 F1394-1 and I/O board J8 SATA 2 SATA backplane J4 I/O board J1...

  • Page 96: Figure 4-34 Cabling Diagram

    FIGURE 4-34 Cabling Diagram FIGURE 4-34 5. Ensure that all cable routing is correct, and that all of the cable connectors are properly seated, before reinstalling the left-side access panel. 4-44 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 97: Figure 4-35 Heatsink/Fan Assembly For Amd Opteron 180 Processor

    4.5.11 Replacing a CPU This section describes how to remove or replace a CPU and heatsink. Note – The CPU is not a CRU and should be replaced only by trained field service technicians. The exception is the AMD Opteron model 180. See the following section for details.
  • Page 98 Caution – The heatsink can become extremely hot. Allow a few minutes for the heatsink to cool before attempting this procedure. 5. Disconnect the CPU fan cable from its connector on the motherboard. 4-46 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 99: Figure 4-36 Unlatching The Heatsink/Fan Assembly

    6. Pull up the black lever on the right side of the heatsink/fan assembly to loosen the metal latch from the hook on the retaining bracket (see FIGURE 4-36 Unlatching the Heatsink/Fan Assembly FIGURE 4-36 7. Push down the metal latch on the left side of the assembly to loosen the latch from the hook on the retaining bracket (see FIGURE 4-36 8.

  • Page 100: Figure 4-37 Removing The Heatsink/Fan Assembly From The Motherboard

    FIGURE 4-37 Removing the Heatsink/Fan Assembly From the Motherboard FIGURE 4-37 10. Place the heatsink upside down on a flat surface to prevent the thermal grease from contaminating other components. 4-48 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 101: Figure 4-38 Removing The Cpu From The Workstation

    11. Depress, and then pull up the CPU socket retainer lever up to the fully open, perpendicular position (see FIGURE 4-38 Removing the CPU From the Workstation FIGURE 4-38 12. Lift the CPU out of the socket, leaving the retainer lever in the open position. 13.

  • Page 102: Figure 4-39 Installing The Cpu

    Note – When correctly aligned, the CPU should drop effortlessly into the socket. Do not attempt to force the CPU into the socket to seat it. Installing the CPU FIGURE 4-39 4-50 Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 103 4. When the CPU is positioned in the socket, press down on the socket retainer lever to lock the CPU in place. 5. Do one of the following: If you are installing a new CPU: ■ a. Clean any contamination from the top of surface of the CPU, using the supplied alcohol wipe.

  • Page 104: Figure 4-40 Installing The Heatsink/Fan Assembly

    Installing the Heatsink/Fan Assembly FIGURE 4-40 Caution – If the heatsink assembly is moved too much during its installation, the layer of thermal grease might not be distributed evenly, leading to component damage. 4-52 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 105: Figure 4-41 Securing The Heatsink/Fan Assembly Latches

    8. Attach the retaining bracket hook to the metal latch on the left side of the heatsink/fan assembly. Securing the Heatsink/Fan Assembly Latches FIGURE 4-41 9. Push down on the black lever on the right side of the heatsink/fan assembly to secure the metal latch to the hook on the retaining bracket.
  • Page 106 4.5.12 Replacing the Motherboard The following sections describe how to remove and install the Sun Ultra 20 Workstation system motherboard. Note – The motherboard is not a CRU and should only be replaced by trained field service technicians. 4.5.13 Removing the Motherboard To remove the motherboard: 1.

  • Page 107: Figure 4-42 Removing The Motherboard Screws

    Removing the Motherboard Screws FIGURE 4-42 Note – Do not remove the four screws that secure the CPU heatsink/fan assembly mounting to the motherboard. Chapter 4 Maintaining the Workstation 4-55...

  • Page 108: Figure 4-43 Removing The Motherboard From The Chassis

    Refer to the following sections to remove and replace the CPU and memory: Section 4.5.11, “Replacing a CPU” on page 4-45 ■ Section 4.5.4, “Replacing or Adding DIMMs” on page 4-19 ■ 4-56 Sun Ultra 20 Workstation User Guide • August 2006...

  • Page 109: Figure 4-44 Installing The Motherboard

    4.5.14 Installing the Motherboard Caution – Observe proper ESD precautions when handling the new motherboard. 1. Replace the CPU or DIMMs as necessary. Refer to the following sections for information about removing and replacing the CPU and memory: Section 4.5.11, “Replacing a CPU” on page 4-45 ■...
  • Page 110 4-22. 5. Reconnect all internal system cables. Section 4.5.10, “Replacing System Cables” on page 4-42. 6. Replace the system cover. 7. Replace any external cables, and power on the workstation. 4-58 Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 111 For maximum reliability and performance, install your workstation into a proper environment and ensure correct configuration as discussed in this appendix. Physical Specifications lists the physical specifications for the Sun Ultra 20 Workstation. TABLE A-1 Sun Ultra 20 Workstation Physical Specifications...

  • Page 112: Table A-2 Input Voltage Range

    Power Specifications The maximum continuous power for the Sun Ultra 20 Workstation is 530W. Additional power specifications for the workstation are shown in TABLE A-2 TABLE A-3 TABLE A-4 Input Voltage Range TABLE A-2 Input Voltage Minimum Nominal Maximum Units...
  • Page 113 Environmental Specifications Environmental specifications for the Sun Ultra 20 Workstation are shown in TABLE A-5 Sun Ultra 20 Workstation Environmental Specifications TABLE A-5 Specification State British Metric Humidity Operating 7%–93% RH non- 7%–93% RH non- condensing, 100.4˚ F max condensing, 38˚ C max...
  • Page 114 Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 115 A P P E N D I X Setting Up Multiple Monitor Access Your Sun Ultra 20 Workstation has an onboard 2D ATI graphics controller. The workstation is also designed to accomodate high performance graphic cards using the PCI Express x16 slot.
  • Page 116 Note – Both graphics cards are available as display devices, but you must configure them correctly. Configuring the graphics cards is an advanced operation. Refer to the README for the NVIDIA drivers for information specific to your operating system Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 117 Enabling the Onboard ATI Graphics Controller After Solaris Installation To enable the ATI graphics controller along with a PCI Express x16 3D graphics card when the Solaris 10 Operating System is already installed on your workstation: 1. Log into the system as root user. 2.
  • Page 118 The BIOS Setup menu displays. 2. Make changes in the BIOS to enable the onboard ATI graphics controller: a. Select PnP/PCI Configurations in the main menu. b. Select the Init Display First option. Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 119 c. Change the display order so that PCI is the first display option. This ensures that the ATI graphics controller is enabled as the primary output device. If a 3D card is installed, it functions as the secondary device. d. Press the F10 key to save your changes and exit. e.
  • Page 120 Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 121 POST task that the BIOS was executing. This is indicated by the value written to port 80. You can read the port 80 POST codes from the LED on the Sun Ultra 20 Workstation motherboard. The location of this LED is circled in .

  • Page 122: Figure C-1 Location Of Port 80 Code Led

    • Auto-detection of DRAM size, type, and ECC. • Auto-detection of L2 cache (socket 7 or below). Expand compressed BIOS code to DRAM. Call chipset hook to copy BIOS back to E000 & F000 shadow RAM. Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 123 BIOS Port 80 POST Codes (Continued) TABLE C-1 Post Code Description Expand the Xgroup codes locating in physical address 1000:0. Reserved. Initial Superio_Early_Init switch. Reserved. 1. Blank out screen. 2. Clear CMOS error flag. Reserved. 1. Clear 8042 interface. 2. Initialize 8042 self-test. 1.
  • Page 124 1. If Early_Init_Onboard_Generator is not defined, Onboard clock generator initialization. Disable respective clock resource to empty PCI and DIMM slots. 2. Init onboard PWM. 3. Init onboard H/W monitor devices. Initialize INT 09 buffer. Reserved. Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 125 BIOS Port 80 POST Codes (Continued) TABLE C-1 Post Code Description 1. Program CPU internal MTRR (P6 and PII) for 0-640K memory address. 2. Initialize the APIC for Pentium class CPU. 3. Program early chipset according to CMOS setup. Example: onboard IDE controller.
  • Page 126 Display number of processors (multiprocessor platform). Reserved. 1. Display PnP logo. 2. Early ISA PnP initialization. Assign CSN to every ISA PnP device. Reserved. Initialize the combined Trend Anti-Virus code. Reserved. Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 127 BIOS Port 80 POST Codes (Continued) TABLE C-1 Post Code Description (Optional feature) Show message for entering AWDFLASH.EXE from FDD. Reserved. 1. Initialize Init_Onboard_Super_IO. 2. Initialize Init_Onbaord_AUDIO. Reserved. Reserved. Okay to enter setup utility; users cannot enter the CMOS setup utility until this POST stage.
  • Page 128 2. Switch screen back to text mode. Reserved. NET PC: Build SYSID Structure. Reserved. 1. Assign IRQs to PCI devices. 2. Set up ACPI table at top of the memory. Reserved. Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 129 BIOS Port 80 POST Codes (Continued) TABLE C-1 Post Code Description 1. Invoke all ISA adapter ROMs. 2. Invoke all PCI ROMs (except VGA). Reserved. 1. Enable/disable parity check according to CMOS setup. 2. APM initialization. Reserved. Clear noise of IRQs. Reserved.
  • Page 130 C-10 Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 131 Index access panel removal, 4-4 developer software, 1-3 adding diagnostic partition DIMMs, 4-20 accessing graphics card, 4-24 to 4-27 Red Hat Linux, 3-14 hard disk drives, 4-10 to 4-11 Solaris 10, 3-16 PCI card, 4-24 to 4-27 Windows XP, 3-17 adding, 3-13 log file, 3-13 removing, 3-11...
  • Page 132 1-3 preinstallation instructions, 4-2 Supplemental CD, 1-4 tools, 4-1 Solaris 10 Operating System, 1-3 memory specifications reconfiguring, 4-21 environmental, A-3 replacing or adding, 4-19 to 4-21 physical, A-1 power, A-2 Index-2 Sun Ultra 20 Workstation User Guide • August 2006...
  • Page 133 Sun Java Studio Creator software, 1-3 Sun Java Studio Enterprise software, 1-3 Sun Studio 10 software, 1-3 Supplemental CD, 1-4 support, 2-7 technical assistance, 2-7 tools and supplies, 4-1 troubleshooting, 2-1 to 2-7 procedures, 2-4 to 2-6 visual inspection, 2-2 utilities, 1-4 visual inspection external, 2-2...
  • Page 134 Index-4 Sun Ultra 20 Workstation User Guide • August 2006...

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