Obtaining Technical Assistance; Table - Sun Microsystems Ultra 27 Service Manual

Obtaining Technical Assistance

Verify that the internal components such as hard drives, PCI cards and DIMMs are fully seated in
5
the connectors and that the sockets are clean. If necessary disconnect and connect any
connector that appears loose or poorly fitted.
Verify that all cables inside the system are firmly attached to their appropriate connectors.
6
Close the workstation using the procedure described in the section,
7
and Preparing for Operation"on page
Obtaining Technical Assistance
If the troubleshooting procedures in this chapter fail to solve your problem, you can receive
additional technical support at the Sun web sites and telephone numbers listed in
Sun Web Sites and Telephone Numbers
TABLE 2–2
Workstation Documents and Support Resources
PDF and HTML files for all the current Sun Ultra 27
workstation documents.
Solaris OS and other software documents. This web site has
full search capabilities.
Discussion and troubleshooting forums.
Support, diagnostic tools, and alerts for all Sun products.
Links to software patches. Lists some system specifications,
troubleshooting and maintenance information, and other
tools.
Sun service program phone numbers.
International telephone numbers for Sun service support.
Warranty and contract support contacts. Links to other
service tools.
Warranties for every Sun product.
28 Sun Ultra 27 Workstation Service Manual • June 2009, Revision A
34.
URL or Telephone Number
http://docs.sun.com/app/docs/prod/ultra.work?l=en
http://docs.sun.com/documentation/
http://supportforum.sun.com/
http://www.sun.com/bigadmin/
http://www.sunsolve.sun.com/handbook_pub/
1-800-872-4786 (1-800-USA-4Sun); Select Option 1
http://www.sun.com/service/contacting/solution.html
http://www.sun.com/
service/warrantiescontracts/index.html
http://www.sun.com/service/support/warranty
"Closing the Workstation

Table

2–2.