J7-Toner Collector Full; J8-Replace Print Drum; J9-Replace Fuser Module - Xerox DocuPrint C55 Service Manual

J7 TONER COLLECTOR FULL RAP
The Toner Collector is full or not installed
correctly.
INITIAL ACTION
Remove the Toner Collector and ensure that it
is not full.
Check to ensure that the channel that the
sensor " looks" through is not blocked with
toner.
Reinstall the Toner Collector.
PROCEDURE
Enter IOT normal diagnostics. Scroll to the
SWITCH SCAN program and select Scan Row
02. Press Form Feed [1].
Open the Printer. Remove and reinstall the
Toner Collector while observing the Yellow
LED.
The Yellow LED switches on and off
Y N
Go to BSD 9.21 in Section 7 and trouble-
shoot the Waste Toner Sensor signal,
+5 VDC, and GND (CN102-3, 1, 2) for an
open.
If no open exists, replace the PCU PWB.
If the problem still, exists replace the
Waste Toner Sensor.
Install a new Toner Collector.
STATUS INDICATOR RAPs
J7, J8, J9
J8 REPLACE PRINT DRUM RAP
The Print Drum is at end of life, is not in place,
or is not installed correctly.
NOTE: This code is normally preceded by a
W3 code.
INITIAL ACTION
Check the Print Drum Cartridge life.
(C55/C55mp)
Press On Line, then press Menu, use Next to
scroll to the MAINTENANCE menu, press
Enter. Use Next to scroll to PRINT DRUM,
press Enter.
[NC60]
Press Menu Up until Service, Item Down until
CRU Usage. Press Value Up to scroll to the
Print Drum.
Check the % remaining on the Print Drum
Cartridge. If the cartridge is at end of life,
notify the customer and have them install a
new Print Drum Cartridge.
PROCEDURE
If the J8 code does not clear when a new Print
Drum Cartridge is installed, go to BSD 9.2 and
check the New Drum Detect
(CN107-15) for an open or short to ground.
Also check +5 VDC (CN107-17) for an open.
If the J8 code exists even though the Print
Drum Cartridge has not reached end of life,
refer to BSD 9.2 and check the Drum Detect
signal (CN107-19).
If all of the above check OK, replace the Print
Drum Cartridge. If the problem still exists,
replace the PCU PWB.
2/99
2-20
J9 REPLACE FUSER MODULE RAP
The Fuser is at end of life.
NOTE: This code is normally preceded by a
W4 code.
INITIAL ACTION
Check the Fuser Cartridge life.
(C55/C55mp)
Press On Line, then press Menu, use Next to
scroll to the MAINTENANCE menu, press
Enter. Use Next to scroll to FUSER
MODULE, press Enter.
[NC60]
Press Menu Up until Service, Item Down until
CRU Usage. Press Value Up to scroll to the
Fuser Module.
Check the % remaining on the Fuser Module.
If the module is at end of life, notify the
customer and install a new Fuser Module.
PROCEDURE
If the J9 code does not clear when a new
Fuser Module is install, go to BSD 10.5 and
check the New Fuser Detect signal (CN103-8,
CN306-4) for an open or short to ground. Also
signal check +5 VDC (CN306-1) for an open.
If all of the above check OK, replace the Fuser
Module. If the problem still exists, replace the
PCU PWB.
DocuPrint C55/C55mp/[NC60]