Initial Troubleshooting - Digital Equipment Digital Server 3220 Series System Reference Manual

Troubleshooting

Initial Troubleshooting

Follow these general procedures to troubleshoot your DIGITAL Server.
•
Record all configuration information and have it readily available.
•
Turn off your server, wait until all disk drives completely spin down, and then
turn it back on.
Refer to Appendix A, "Technical Specifications," if the POST detects an error.
•
Ensure that all cables and connections are secure.
•
Make sure all necessary video, printer, and application device drivers are
properly installed.
•
Try not to troubleshoot more than one problem at a time.
•
Try to duplicate the problem.
•
Run the diagnostic software. Refer to the next section "When to Use the
Diagnostics."
•
Run the SCSI configuration utility if you have problems after connecting
devices.
•
Run the BIOS Setup utility (F2).
•
Run the System Management utility (F3) to check IRQ settings.
Refer to Chapter 2, "Server Software and Utilities," to ensure the server is
correctly configured for all installed hardware and software.
13-2